Talk at Project Management Institute California Inland Empire Chapter on August 14, 2018




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I had the pleasure of speaking on agile project management at a public
event of the Project Management Institute California Inland Empire Chapter (PMICIE) on August 14th. My talk was titled "Agile Scrum: An Overview (Originally) for The Board of Directors of an Entertainment Company." It covered Scrum — including the roles, responsibilities, tools, and techniques unique to the framework — with a focus on best practices and top factors in typical successful implementations.

Thank you to William Parris, PMICIE President, and Stacey Wong, PMICIE Vice President of Programs, for the invitation and thank you to everyone who attended the session. I enjoyed meeting and talking with everyone.

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© Copyright 2018 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.






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Scott M. Graffius to Speak at Project World Business Analyst World




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Scott M. Graffius, CEO of Exceptional PPM and PMO Solutions and author of Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, will be speaking at Project World * Business Analyst World Toronto 2019. He will be presenting best practices on agile project management, including tools and techniques which attendees will be able to immediately apply at work. His talk will be held on Tuesday, May 28, 2019 at the Metro Toronto Convention Centre in Toronto, Canada. You can read more about it here: http://bit.ly/AGILE-1.



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About Scott M. Graffius


ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, CSP, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, international speaker, and award-winning author.

Scott is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. The consultancy provides project, program, portfolio, and PMO management services inclusive of agile, traditional, and hybrid development and delivery frameworks. Business results include improved responsiveness to business needs, faster delivery and time-to-market, upgraded on-budget performance, higher customer and stakeholder satisfaction, and greater competitive advantage. For additional information including i
nfographics and more, visit http://Exceptional-PMO.com.

A fantastic agile transformation experience and result with a client in the entertainment industry was the inspiration for Scott’s book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. The publication has garnered 17 first place awards. The credit is shared with Chris Hare and Colin Giffen, the technical editors on the book. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Dallas Business Journal, BookLife by Publisher’s Weekly, Innovation Management, and additional media outlets. A trailer, high-resolution images, reviews, a detailed list of awards and more are available at https://AgileScrumGuide.com.

Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets.

He holds six professional certifications: Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, the Institute of Electrical and Electronics Engineers (IEEE), the IEEE Computer Society, the IEEE Consumer Electronics Society, the IEEE Broadcast Technology Society, the IEEE Internet of Things Community, and the IEEE Consultants Network.

Scott regularly speaks at conferences and other events in the United States and internationally where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates and includes professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and vibrant visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use. His upcoming and past appearances are listed at
http://scottgraffius.com/publicspeaker.html.

His full bio is available here.

Connect with Scott on:


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About Project World * Business Analyst World Toronto 2019

The conference—which appears stylized as ProjectWorld*BusinessAnalystWorld—is an educational and training event for project management and business analysis professionals. Thought leaders will arm attendees with new skills, tools, and techniques that can be immediately applied in the workplace. Over 30 expert speakers will present more than 40 interactive sessions, workshops, and keynotes. All sessions are Project Management Institute (PMI) and International Institute of Business Analysis (IIBA) accredited. Offering professional development units (PDUs) and continuing development units (CDUs) for each hour of learning, attendees can earn up to 26 credits over the four-day period. It will be held on May 27-30, 2019 at the Metro Toronto Convention Centre in Toronto, Canada. The official hashtag is #PWBAWTOR19. The website for the conference is here:
https://www.pmbaconferences.com/toronto.

© Copyright 2018 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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"Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions" Quoted in Innovation Management




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Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (Scott M. Graffius, author; Chris Hare and Colin Giffen, technical editors) was quoted by Julia Myllylä in her article which appears in Innovation Management. This Swedish-based publication has the mission to provide relevant, inspiring and actionable knowledge to businesses and individuals looking to increase their innovation capabilities.

xyz

The quote from
Agile Scrum—“If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they may be obstructing your field of view.”—is located at point 5 of the article. It was published on November 20, 2018, and you can read it here: http://www.innovationmanagement.se/2018/11/20/7-mistakes-to-avoid-when-measuring-innovation/.



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About Scott M. Graffius


ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, CSP, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, international speaker, and award-winning author. He is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to achieve their strategic objectives and business initiatives through project management leadership. The consultancy provides project, program, portfolio, and PMO management services inclusive of agile, traditional, and hybrid development and delivery frameworks. Business results include upgraded responsiveness to business needs, faster delivery and time-to-market, improved on-budget performance, higher customer and stakeholder satisfaction, and greater competitive advantage. Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets.

His full bio is available here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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© Copyright 2018 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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"Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions" Quoted in Innovation Management




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Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (Scott M. Graffius, author; Chris Hare and Colin Giffen, technical editors) was quoted by Julia Myllylä in her article which appears in Innovation Management. This Swedish-based publication has the mission to provide relevant, inspiring and actionable knowledge to businesses and individuals looking to increase their innovation capabilities.

xyz

The quote from
Agile Scrum—“If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they may be obstructing your field of view.”—is located at point 5 of the article. It was published on November 20, 2018, and you can read it here: http://www.innovationmanagement.se/2018/11/20/7-mistakes-to-avoid-when-measuring-innovation/.



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About Scott M. Graffius


ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, CSP, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, international speaker, and award-winning author. He is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to achieve their strategic objectives and business initiatives through project management leadership. The consultancy provides project, program, portfolio, and PMO management services inclusive of agile, traditional, and hybrid development and delivery frameworks. Business results include upgraded responsiveness to business needs, faster delivery and time-to-market, improved on-budget performance, higher customer and stakeholder satisfaction, and greater competitive advantage. Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets.

His full bio is available here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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© Copyright 2018 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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"Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions" Quoted by Informa Middle East




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Content from
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (Scott M. Graffius, author; Chris Hare and Colin Giffen, technical editors) is quoted in a piece by Informa Middle East. Informa is a leading Dubai-based company offering business intelligence, academic publishing, and services in event management.

A red arrow in the accompanying image (a higher resolution version is available
here) points out the quote. You can read the Informa article by Anishka Abraham—which includes what to do and avoid with metrics—here: https://www.informa-mea.com/blog/7-mistakes-to-avoid-when-measuring-innovation/.

informa middle east wip lowerres



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About Scott M. Graffius


ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, CSP, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, international speaker, and award-winning author. He is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. The consultancy provides project, program, portfolio, and PMO management services inclusive of agile, traditional, and hybrid development and delivery frameworks. Business results include upgraded responsiveness to business needs, faster delivery and time-to-market, improved on-budget performance, higher customer and stakeholder satisfaction, and greater competitive advantage. Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets.

His full bio is available here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

black_spacer_lr_sq_v3

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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© Copyright 2018 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.




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"Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions" Quoted by Informa Middle East




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Content from
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (Scott M. Graffius, author; Chris Hare and Colin Giffen, technical editors) is quoted in a piece by Informa Middle East. Informa is a leading Dubai-based company offering business intelligence, academic publishing, and services in event management.

A red arrow in the accompanying image (a higher resolution version is available
here) points out the quote. You can read the Informa article by Anishka Abraham—which includes what to do and avoid with metrics—here: https://www.informa-mea.com/blog/7-mistakes-to-avoid-when-measuring-innovation/.

informa middle east wip lowerres



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About Scott M. Graffius


ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, CSP, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, international speaker, and award-winning author. He is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. The consultancy provides project, program, portfolio, and PMO management services inclusive of agile, traditional, and hybrid development and delivery frameworks. Business results include upgraded responsiveness to business needs, faster delivery and time-to-market, improved on-budget performance, higher customer and stakeholder satisfaction, and greater competitive advantage. Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets.

His full bio is available here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

black_spacer_lr_sq_v3

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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© Copyright 2018 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.




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"Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions" Featured in Presentation at DX Summit

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I’m pleased to have had content from
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (bit.ly/scrumone) featured by Eeshita Grover, Senior Manager at Cisco, in her presentation at DX Summit. The conference serves customer experience and digital marketing leaders tackling voice of the customer, machine learning and AI, big data and analytics, optimization, and digital experience challenges.

Eeshita Grover’s talk was on November 14, 2018 and her presentation (
https://www.slideshare.net/DXSummit/building-a-uex-strategy-for-inproduct-selfhelp-eeshita-grover) included 14 slides. Slide 13 featured content from the book:

“If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they may be obstructing your field of view.”

— Scott M. Graffius,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions



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About Author Scott M. Graffius


ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, CSP, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, international speaker, and award-winning author. He is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. The consultancy provides project, program, portfolio, and PMO management services inclusive of agile, traditional, and hybrid development and delivery frameworks. Business results include upgraded responsiveness to business needs, faster delivery and time-to-market, improved on-budget performance, higher customer and stakeholder satisfaction, and greater competitive advantage. Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets.

His full bio is available here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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© Copyright 2019 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.






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Content from "Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions" Featured in Article from Learning Solutions

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Content from Scott M. Graffius'
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions appeared in Three Reasons That eLearning Fails—and How to Fix Them, published in Learning Solutions. Here's an excerpt from the article by Dan Belhassen:

"Process improvement experts from Peter Drucker ("What's measured improves") to Scott M. Graffius ("If you don't collect any metrics, you're flying blind") agree that measuring key metrics, and focusing on improving them, is critical to actually achieving desired results."

The article is available online here:
https://www.learningsolutionsmag.com/articles/3-reasons-that-elearning-fails-and-how-to-fix-them/.



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About Author Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, CSP, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, international speaker, and award-winning author. He is the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. The consultancy provides project, program, portfolio, and PMO management services inclusive of agile, traditional, and hybrid development and delivery frameworks. Business results include upgraded responsiveness to business needs, faster delivery and time-to-market, improved on-budget performance, higher customer and stakeholder satisfaction, and greater competitive advantage. Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets.

His full bio is available here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

black_spacer_lr_sq_v3

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



black_spacer_lr_sq_v3

© Copyright 2019 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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New Book: "Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change"

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Agile Transformation was previously available in 34 countries. This article was updated on May 22, 2020 to reflect the expanded distribution. It's now available in 46 countries.

About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



The book appeared on Amazon's "Hot New Releases" list as shown in the following screen shot.

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You’re invited to watch the trailer, visit the website, read the blog, and connect on social. Like Agile Transformation on Facebook, and follow Agile Transformation on Twitter, Instagram, and LinkedIn.



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About the Author



Scott M. Graffius, CSP-SM, CSP-PO, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, speaker, and author. He is a Principal Consultant and the CEO of Exceptional PPM and PMO Solutions™, a professional services firm, where he helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. Before that, he ran and supervised the delivery of projects and programs in public and private companies with businesses ranging from e-commerce to advanced technology, manufacturing, entertainment, and more. Scott and his award-winning book on agile project management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, have been featured in Yahoo Finance, the Boston Herald, Learning Solutions, Informa, Innovation Management, and additional media publications. His second title, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change, was published in April 2019. Scott regularly speaks at conferences and other events around the world.

His full bio is available here.

Connect with Scott on:



Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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© Copyright 2019 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Scott M. Graffius Named Author of the Week by AUTHORSWEEK for "Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change"

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AUTHORSWEEK named Scott M. Graffius as Author of the Week for his new title, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change. This is Scott's second book.



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About the Author

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Scott M. Graffius is a project management expert, consultant, speaker, and author. He is CEO of Exceptional PPM and PMO Solutions™, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. Before that, he ran and supervised the delivery of projects in public and private companies with businesses ranging from e-commerce to advanced technology, manufacturing, entertainment, and more. Scott's first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, garnered 17 first place awards. Scott and Agile Scrum have been featured in Yahoo Finance, the Boston Herald, Learning Solutions, Informa, Innovation Management, and additional media publications. He regularly speaks at conferences and other events around the world.

His full bio is available here.

Connect with Scott on:



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

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Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.




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About AUTHORSWEEK


AUTHORSWEEK provides a weekly round-up of the latest book releases and author platform programs. For additional information, visit their website at
AUTHORSWEEK.COM.

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© Copyright 2019 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.




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Trailer for "Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change"




Based on a true story,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change by Scott M. Graffius provides a revealing behind-the-scenes account of a successful agile implementation at a global entertainment company. You're invited to watch the trailer for the book. It runs 30 seconds.



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About the Author

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius is a project management expert, consultant, speaker, and author. He is CEO of Exceptional PPM and PMO Solutions™, a professional services firm, where he partners with client companies to help them achieve their strategic objectives and business initiatives through project management leadership. Before that, he ran and supervised the delivery of projects in public and private companies with businesses ranging from e-commerce to advanced technology, manufacturing, entertainment, and more. Scott's first book, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 9781533370242), garnered 17 first place awards. Scott and Agile Scrum have been featured in Yahoo Finance, the Boston Herald, Computer Weekly, Learning Solutions, Informa, Innovation Management, and additional media publications. He regularly speaks at conferences and other events around the world.

His full bio is available here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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© Copyright 2019 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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BookAuthority Names "Agile Transformation" One of the Best New Scrum Ebooks



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BookAuthority named Scott M. Graffius' second book,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change, as one of the best new ebooks on Scrum!

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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.






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About Author Scott M. Graffius

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Scott M. Graffius is a technology leader, project management expert, consultant, international speaker, and award-winning author.

Scott is a Principal Consultant and the CEO of
Exceptional PPM and PMO Solutions™, a professional services firm, where he helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. The consultancy provides advisory, training, and facilitative consulting services related to project, program, portfolio, and PMO management. The firm’s expertise spans agile, traditional waterfall, and hybrid approaches. While every engagement is unique, outcomes typically include getting more projects done, faster delivery time, improved on-budget performance, improved customer and stakeholder satisfaction, and more. Exceptional PPM and PMO Solutions™ confidently backs its services with a Delighted Client Guarantee™.

A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Scott’s first book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book has garnered 17 first place awards from national and international competitions. Scott and Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions have been featured in Yahoo Finance, the Boston Herald, NBC WRAL, the Dallas Business Journal, Computer Weekly, the PM World Journal, BookLife by Publisher’s Weekly, Learning Solutions, Innovation Management, and additional media publications. A trailer, high-resolution images, reviews, a detailed list of awards, and more are available in the digital media kit. His second title, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change, was published in April 2019.

Scott is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.

Scott has a bachelor's degree in Psychology with a focus in Human Factors. He holds six professional certifications: Certified Scrum Professional (CSP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute, and the Institute of Electrical and Electronics Engineers (IEEE). Within the IEEE, Scott is a member of the Computer Society, the Consumer Electronics Society, the Broadcast Technology Society, the Internet of Things Community, and the Consultants Network.

He has been actively involved with the Project Management Institute (PMI) in the development of professional standards. He was a member of the team which produced the
Practice Standard for Work Breakdown Structures—Second Edition. Scott was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition and The Standard for Program Management—Fourth Edition. He was also a subject matter expert reviewer of content for the PMI EMEA Congress 2019.

Scott regularly speaks at conferences and other events around the globe where he delights audiences with presentations on agile, traditional, and hybrid project, program, portfolio, and PMO management. He integrates content on professional standards, best practices, and his first-hand experience with successful implementations. Scott uses everyday language and vibrant custom visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use.

F
His full bio is available here.

Connect with Scott on:


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About BookAuthority


BookAuthority curates the books recommended by the world's most successful CEOs, business leaders, and domain experts such as Elon Musk, Warren Buffett, Sheryl Sandberg, and David Allen. Only the very best books are featured on BookAuthority. To keep BookAuthority's site objective and unbiased, ratings are calculated purely based on data. BookAuthority uses a proprietary technology to identify and rate the best nonfiction books, using dozens of different signals, including public mentions, recommendations, ratings, sentiment, popularity and sales history. BookAuthority does not accept requests to feature books, nor does BookAuthority conduct business with publishers or authors.
BookAuthority has been featured on CNNForbes and Inc. The preceding information is based on content from BookAuthority.org.

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© Copyright 2019 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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BookAuthority Names "Agile Transformation" One of the Best Scrum Ebooks of All Time




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Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change was initially offered only in ebook format. Soon after it was released, BookAuthority named Agile Transformation as one of the best *new* ebooks on Scrum! BookAuthority gave it an additional award. It's now on the list of the best Scrum ebooks of *all time.* Details on the award are available here. Thank you BookAuthority!

For those who prefer the visual and tactile experience of physical books, a paperback version of
Agile Transformation was added and is also available.

Grab a copy of
Agile Transformation in ebook or paperback -
● In the United States:
bit.ly/at-us
● Outside the United States:
bit.ly/intl-links

#Agile #AgileProjectManagement #AgileTransformation #AgileTransformationBook #AgileCoach #Author #Book #Business #Change #ChangeManagement #Entertainment #IT #ITManagement #InformationTechnology #Innovation #Leadership #Management #PMO #Product #ProjectManagement #ProjectMgmt #Scrum #Success #Tech #Technology #Transformation

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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.





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About Author Scott M. Graffius

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Scott M. Graffius, CSP-SM, CSP-PO, CSM, CSPO, PMP, ITIL, LSSGB is a project management expert, consultant, speaker, and author. He is a Principal Consultant and the CEO of Exceptional PPM and PMO Solutions, a professional services firm, where he helps clients strengthen their project management capabilities and realize their strategic objectives and business initiatives. Before that, he ran and supervised the delivery of projects and programs in public and private companies with businesses ranging from e-commerce to advanced technology, manufacturing, entertainment, and more. Scott and his award-winning book on agile project management, Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, have been featured in Yahoo Finance, the Boston Herald, Learning Solutions, Informa, Innovation Management, and additional media publications. His second title, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change, was published in April 2019. BookAuthority named it one of the best new books on Scrum. Scott regularly speaks at conferences and other events around the world.

His full bio is available
here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About BookAuthority

BookAuthority curates the books recommended by the world's most successful CEOs, business leaders, and domain experts such as Elon Musk, Warren Buffett, Sheryl Sandberg, and David Allen. Only the very best books are featured on BookAuthority. To keep BookAuthority's site objective and unbiased, ratings are calculated purely based on data. BookAuthority uses a proprietary technology to identify and rate the best nonfiction books, using dozens of different signals, including public mentions, recommendations, ratings, sentiment, popularity and sales history. BookAuthority does not accept requests to feature books, nor does BookAuthority conduct business with publishers or authors.
BookAuthority has been featured on CNNForbes and Inc. The preceding information is based on content from BookAuthority.org.

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© Copyright 2019 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.







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Using Bruce Tuckman's Phases of Team Development to Help Your Team Grow and Advance: 2021 Update

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High Resolution Files of Visual: See Permission Request Information section



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If there are any supplements or updates to this article after the date of publication, they will appear in the Post-Publication Notes section at the end of this article.

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2021 Update

Teams (agile or otherwise) go through phases of development, and Dr. Bruce Tuckman established a popular and durable framework on the subject. According to Dr. Tuckman, all phases—Forming, Storming, Norming, Performing, and Adjourning—are necessary for teams to grow, tackle problems, find solutions, plan work, and deliver results.

Agile project management thought leader, influencer, and author Scott M. Graffius developed a related custom illustration, Phases of Team Development. It highlights the performance level, characteristics, and proven strategies for each of the phases. Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other professionals can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams' happiness and productivity, as well as the teams' (and their own) success. Graffius updates the content periodically.

He released an updated version of the visual on January 4, 2021. This article features the new version of the Phases of Team Development illustration. Read on for details including information on permission requests and downloadable high-resolution versions of the visual.

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Five Phases of Team Development

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1. Forming

Characteristics of Forming include displaying eagerness, socializing, generally polite tone, sticking to safe topics, being unclear about how one fits in, and some anxiety and questioning.

Strategies for this phase include taking the ‘lead,’ being highly visible, facilitating introductions, providing the ‘big picture,’ establishing clear expectations, communicating success criteria, and ensuring that response times are quick.

2. Storming

Traits of Storming include resistance, lack of participation, conflict related to differences of feelings and opinions, competition, high emotions, and starting to move towards group norms.

Strategies for this phase include requesting and encouraging feedback, identifying issues and facilitating their resolution, normalizing matters, and building trust by honoring commitments.


3. Norming

Features of Norming include an improved sense of purpose and understanding of goals, higher confidence, improved commitment, team members are engaged and supportive, relief—lowered anxiety, and starting to develop cohesion.

Strategies for this phase include recognizing individual and team efforts, proving opportunities for learning and feedback, and monitoring the ‘energy’ of the team.


4. Performing

Characteristics of Performing include higher motivation, elevated trust and empathy, individuals typically deferring to the team's needs, effective production, consistent performance, and demonstrations of interdependence and self-management (also referred to as self-organization).

Strategies for this phase include ‘guiding from the side’ (minimal intervention), celebrating successes, and encouraging collective decision-making and problem-solving.

5. Adjourning

Typical traits of Adjourning (also referred to as Transitioning or Mourning) include a shift to process orientation, sadness, recognition of team and individual efforts, and disbanding.

Strategies for this phase include recognizing change, providing an opportunity for summative team evaluations (which may go by
lessons learned, post-project review, retrospective, or another label), providing an opportunity for individual acknowledgments, and celebrating the team's accomplishments—which may involve a party and possibly an after-party.

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As shown, performance fluctuates as teams move through the phases. Review the characteristics to help identify the team's current phase, then apply the corresponding proven strategies to help them advance.

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Bibliography

Select list of publications

  • Alford, J. (2019, April 11). Our Co-Production Journey: From Sandpits to Bird Boxes. London, United Kingdom: Imperial College London.
  • Bennett, M., Gadlin, H., & Marchand, C. (2018). Collaboration Team Science: Field Guide. Rockville, MD: National Institutes of Health.
  • Couture, N. (2016, October 27). A Note About Teams. CIO. Boston, MA: International Data Group (IDG).
  • Daly, L. (2002). Identify Your Project Management Team’s Level of Development and Facilitate It to Success. Paper presented at Project Management Institute Annual Seminars and Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.
  • Deloitte (2017). Digital Era Technology Operating Models, Volume 2. New York, NY: Deloitte Touche Tohmatsu Limited.
  • Finkelstein, S. (2017, October 29). Why Companies Should Hire Teams, Not Individuals. The Wall Street Journal. New York, NY: The Wall Street Journal.
  • Forbes (2018, April 23). How to Fast-Track Any Team to Success. Forbes. New York, NY: Forbes.
  • Forbes (2012, October 27). How the iPad Mini is Defining Tim Cook’s Apple. Forbes. New York, NY: Forbes.
  • Glover, P. (2012, March 13). Team Conflict: Why It’s a Good Thing. Fast Company. New York, NY: Mansueto Ventures.
  • Graffius, Scott M. (2021). Phases of Team Development. Los Angeles, CA: Scott M. Graffius. Digital Object Identifier (DOI): 10.13140/RG.2.2.22040.42246. 
  • Jovanovic, M., Mesquida, A., Radaković, N., & Mas, A. (2016). Agile Retrospective Games for Different Team Development Phases. Journal of Universal Computer Science, 22: 1489-1508.
  • Kane, G. C. (2014, October 7). Why Your Company is Probably Measuring Social Media Wrong. MIT Sloan Management Review. Cambridge, MA: MIT Sloan Management Review.
  • KPMG (2017). The Digital Fund, Season 2. Amstelveen, Netherlands: KPMG International.
  • Madden, D. (2019, May 19). The Four Stages of Building a Great Team – and the One Where Things Usually Go Wrong. Inc. Magazine. New York, NY: Inc. Magazine.
  • Makar, A. (2011, July 13). Lessons Learned in Norming and Performing Team Development Phases. Louisville, KY: TechRepublic.
  • Martinuzzi, B. (2012, June 8). Six Tips Guaranteed to Reduce Workplace Frustrations. New York, NY: American Express Company.
  • Microsoft (2019, June 15). Is the Latest Technology the Key to Your Team’s Success, or is There Something Else? Microsoft Developer Support. Accessed at: https://devblogs.microsoft.com/premier-developer/is-the-latest-technology-the-key-to-your-teams-success-or-is-there-something-else. Redmond, WA: Microsoft.
  • Mocko, G., & Linnerud, B. (2016). Measuring the Effects of Goal Alignment on Innovative Engineering Design Projects. International Journal of Engineering Education, 32: 55-63.
  • Romanelli, M. (2019, September 11). Teamwork Accelerated. PM Times. Newmarket, Ontario, Canada: Macgregor Communications.
  • Riggs, A. (2020, October 15). Why I Start All My Video Meetings with Collaborative Games (Spoiler: It’s Not Boredom). Amsterdam, the Netherlands: The Next Web (TNW).
  • Rowley, D., & Lange, M. (2007). Forming to Performing: The Evolution of an Agile Team. IEEE Computer Society Proceedings. Agile 2007, 1: 408-414.
  • Scrum Alliance (2020). Learning Objectives Examples. Denver, CO: Scrum Alliance.
  • Sakpal, M. (2020, March 3. Learn How to Debunk These Five Restructuring Myths. Stamford, CT: Gartner, Inc.
  • Stern, S. (2018, September 26). Is Your Team Working the Rory Underwood Way? Financial Times. London, United Kingdom: The Financial Times, a Nikkei Company.
  • Telford, R. (2013, June 4). This is Where It Gets Interesting. Armonk, NY: International Business Machines (IBM) Corporation.
  • Tuckman, B. W. (1965). Developmental Sequence in Small Groups. Psychological Bulletin, 63: 384-399.
  • Tuckman, B. W., & Jensen, M. A. C. (1977). Stages of Small-Group Development Revisited. Group and Organizational Studies, 2 (4): 419-427.
  • United States Army (2015). Innovative Learning: A Key to National Security. Washington, DC: Uni
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About Scott M. Graffius

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Scot founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, based in Los Angeles, California. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), workshops, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Deloitte, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, Project Management Institute, the IEEE, the New Zealand Ministry of Education, Tufts University, Texas A&M University, Virginia Tech, Penn State, Warsaw University of Technology, University of Waterloo, Loughborough University London, and others. Graffius has spoken at 58 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available at
https://www.scottgraffius.com.

Connect with Scott on:

Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

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Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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Permission Request Information

To request permission to use the 'Phases of Team Development' visual, contact Scott M. Graffius. If approved, high resolution JPG and PNG image files will be provided, subject to terms and conditions.

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Post-Publication Notes

Update on 7 January 2025

Scott M. Graffius periodically updates his 'Phases of Team Development' work. The most current edition is
here.

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© Copyright 2021 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Scott M. Graffius Speaking at DevOps Pro Europe Conference



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🔥 Update: The DevOps Pro 2021 Conference recorded sessions. The video for Scott's talk is included at the end of this post.

Scott M. Graffius will be speaking at the 6th annual Vilnius, Lithuania-based DevOps Pro Europe Conference. This year, speakers and attendees can participate in-person or online. Scott will lead the session “But First, the Team!”

📍 Vilnius and online
🗓 Thursday, May 13, 2021
🕓 Pacific Time: 4:00-4:50 a.m. PT
🕚 Greenwich Mean Time: 11:00-11:50 a.m. GMT
🕑 Eastern European Time: 2:00-2:50 p.m. EET
🎟 https://devopspro.lt

Attendees may be eligible to receive continuing education unit (CEU) credit, equivalent to 0.75 hour. For reporting with the Project Management Institute (PMI), it's 0.75 professional development unit (PDU), under the Leadership category. For reporting with the Scrum Alliance, it's 0.75 Scrum educational unit (SEU), under either the Learning category or the Events category. For reporting with other organizations, refer to their respective instructions.



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About Scott M. Graffius

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Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, award-winning author, and international speaker. He has generated over one billion dollars of business value in aggregate for the organizations he has served. Graffius is the founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, based in Los Angeles, California. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (Agile Scrum and Agile Transformation), workshops, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Deloitte, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, Project Management Institute, the IEEE, the New Zealand Ministry of Education, Tufts University, Texas A&M University, Virginia Tech, Penn State, Warsaw University of Technology, University of Waterloo, Loughborough University London, and others. Graffius has spoken at 58 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available
here.

Connect with Scott on:



Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About DevOps Pro Europe 2021


The DevOps Pro Europe conference—now in its 6th year—is the leading event where DevOps mindset, skills, and tools converge. The conference covers the core principles and concepts of the DevOps methodology and demonstrates how to use best DevOps patterns to develop, deploy, and maintain applications on-premises and in the cloud.

The conference covers a diverse range of topics, including:

  • DevOps Approach – Continuous Delivery, Continuous Integration, Configuration Management, Automated testing, and Deployment.
  • DevOps Technologies – Virtualization, Containerization, Orchestration, Microservices, and Cloud Computing (AWS, Azure, and OpenStack).
  • DevOps Tools – Docker, Chef, Puppet, PowerShell, Kubernetes, GitHub, Ansible, SaltStack, Capistrano, and Jenkins.
  • DevOps Real World Experience – technology adoption examples, real life implementation scenarios, best practices, and insights from thought leaders and influencers.

The annual event attracts Developers, IT Professionals, IT Managers, and others involved with or interested in DevOps.

To learn more and to register for the event, visit
https://devopspro.lt.

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Update on May 20, 2021

For the speaker and paid attendees, the conference recorded the session and published it as an unlisted (private) video. Scott's talk is at https://www.youtube.com/watch?v=yfc-PRuR8z4 and the video is also shown below.




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© Copyright 2021 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Publication of Amsterdam Public Health Research Institute Features Content from Scott M. Graffius



Scott M Graffius’ Intellectual Property  is Featured by the Amsterdam Public Health Research Institute - Refresh 2024 G - LwRes



A publication of the Amsterdam Public Health Research Institute (APH) features content from Scott M. Graffius. The
APH Quality Handbook includes Graffius's copyrighted (used with permission) illustration, Phases of Team Development. The visual conveys strategies and more which can be readily applied to help teams (research and otherwise) go farther, faster.

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Above: Screen shot view 1 of 3

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Above: Screen shot view 2 of 3

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Above: Screen shot view 3 of 3



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About Scott M. Graffius


ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, award-winning author, and international speaker. He has generated over one billion dollars of business value in aggregate for the organizations he has served. Graffius is the founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, based in Los Angeles, California. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books, workshops, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Deloitte, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, Project Management Institute, the IEEE, the New Zealand Ministry of Education, Tufts University, Texas A&M University, Virginia Tech, Penn State, Warsaw University of Technology, University of Waterloo, Loughborough University London, and others. Graffius has spoken at 58 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available
here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Scott M. Graffius’s Phases of Team Development Illustration

Teams go through phases of development, and Bruce Wayne Tuckman established a popular framework on the subject. According to Tuckman, all five phases—Forming, Storming, Norming, Performing, and Adjourning—are necessary for teams to grow, tackle problems, find solutions, plan work, and deliver results. Scott M. Graffius developed a related custom illustration, Phases of Team Development, which he revises periodically. The newest version is
here.

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About the Amsterdam Public Health Research Institute


The Amsterdam Public Health Research Institute’s (APH for short) mission is “Health for all, powered by science.”

The APH’s strategic plan exudes its credo to continuously produce knowledge in line with societal challenges, healthcare transformations and shifting expectations of civilians, and to effectively harness this knowledge for the public health practice and elsewhere.

The APH considers strong ties between research, practice, and education as crucial conditions for an effective translation of public health research to the society. With its partners inside and outside of the academic world the APH stimulates state-of-the-art research that contributes to the ever-growing health potential of individuals and communities across the life course. This is embedded within its mission: Health for all, powered by science.

To tackle complex public health challenges, the APH concentrates its research efforts in eight research programs with over 1,700 multidisciplinary researchers from Amsterdam University Medical Centers (Amsterdam UMC), VU Amsterdam (also known as The Vrije Universiteit Amsterdam), and the University of Amsterdam. By teaming up with other researchers, citizen communities, health care providers, educators, and policy-makers, the APH’s focus for the coming years will be on implementation and dissemination of knowledge in and outside Amsterdam.

For more on the APH, visit its website at
https://www.amsterdamumc.org/research/institutes/amsterdam-public-health.htm.

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About the APH Quality Handbook

The Amsterdam Public Health Research Institute’s
APH Quality Handbook, a vibrant source of information for researchers, was introduced in 2003. The body of work was subsequently expanded and updated to incorporate new values, principles, norms, and practices. Under the guidance of the APH Scientific Quality Committee and its project leader, Seta Jahfari, and with the help of volunteers, content was recently revamped. The updated version of the handbook was released on June 10, 2021. It’s available online at https://aph-qualityhandbook.org.



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The short URL link for this article is:
bit.ly/aph-qh.

A related post on LinkedIn is at:
bit.ly/wow-7.

© Copyright 2021 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.




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Scott M. Graffius Speaking at IEEE Event



Scott M Graffius Speaking at IEEE - LR - SQ



Scott M. Graffius will deliver "Navigate the Phases of Team Development with Speed and Agility for Happier and More Productive Teams" to an audience of engineering, computing, and technology professionals at an event of the IEEE. Scott's talk will be livestreamed on Tuesday, October 5, 2021 ("IEEE Day 2021"), from 2:00-3:00 p.m. Eastern Time. The IEEE-USA event is free of charge.

Attendees may be eligible to receive continuing education unit (CEU) credit, equivalent to 1.00 Professional Development Hour (PDH). For reporting with the Project Management Institute (PMI), it's 1.00 Professional Development Unit (PDU), under the Leadership category. For reporting with the Scrum Alliance, it's 1.00 Scrum Educational Unit (SEU), under either the Learning category or the Events category. For reporting with other organizations, refer to their respective instructions.

For more information and to register for the event, visit
https://events.vtools.ieee.org/m/277932.

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About Scott M. Graffius


ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, award-winning author, and international speaker. He has generated over one billion dollars of business value in aggregate for the organizations he has served. Graffius is the founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, based in Los Angeles, California. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (Agile Scrum and Agile Transformation), workshops, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Deloitte, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, Project Management Institute, the IEEE, the New Zealand Ministry of Education, Tufts University, Texas A&M University, Virginia Tech, Penn State, Warsaw University of Technology, University of Waterloo, Loughborough University London, and others. Graffius has spoken at 58 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available
here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About the IEEE


The Institute of Electrical and Electronics Engineers — commonly referred to by the letters I-E-E-E (pronounced I-triple-E) — is the world’s largest technical professional organization dedicated to advancing technology for the benefit of humanity.

IEEE and its members inspire a global community to innovate for a better tomorrow through its more than 400,000 members in over 160 countries, and its highly cited publications, conferences, technology standards, and professional and educational activities. IEEE is the trusted “voice” for engineering, computing, and technology information around the globe.

For more information on the IEEE, visit its website at
https://www.ieee.org.

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About the IEEE-USA

IEEE-USA serves the careers and public policy interests of 150,000+ engineering, computing, and technology professionals who are U.S. members of IEEE. For more information on the IEEE-USA, visit the organization’s website at
https://ieeeusa.org.

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The short URL for this blog post is:
bit.ly/ieeeusa
The short URL for a related LinkedIn post is:
bit.ly/ieee-li



© Copyright 2021 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Scott M. Graffius Delivering a Talk at BSides Newcastle England 2021 InfoSec Conference



Scott M Graffius Speaking at BSides NCL 2021 - LR-SQ



Scott M. Graffius will present “Navigate the Phases of Team Development with Speed and Agility for Happier and More Productive InfoSec Teams” to an audience of Technology Information Security professionals at the BSides Newcastle 2021 Conference. Scott will deliver his talk on Saturday, September 11th, from 4:00-5:10 p.m. British Time (8:00-9:10 a.m. Pacific Time).


Attendees may be eligible to receive continuing education unit (CEU) credit, equivalent to 1.25 Professional Development Hour (PDHs). For reporting with the Project Management Institute (PMI), it's 1.25 Professional Development Units (PDUs), under the Leadership category. For reporting with the Scrum Alliance, it's 1.25 Scrum Educational Units (SEUs), under either the Learning category or the Events category. For reporting with other organizations, refer to their respective instructions.

Secure your tickets for the conference from
Eventbrite.



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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, award-winning author, and international speaker. He has generated over one billion dollars of business value in aggregate for the organizations he has served. Graffius is the founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, based in Los Angeles, California. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (Agile Scrum and Agile Transformation), workshops, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Deloitte, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, Project Management Institute, the IEEE, the New Zealand Ministry of Education, Tufts University, Texas A&M University, Virginia Tech, Penn State, Warsaw University of Technology, University of Waterloo, Loughborough University London, and others. Graffius has spoken at 58 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available
here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About BSides Newcastle (BSides NCL)

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Logo for BSides NCL Conference (Property of BSides NCL)

What’s “the weirdest InfoSec event out there?” According to the organizers of BSides NCL, it’s their conference. The inaugural session of the Technology Information Security (InfoSec) event was held in 2019 in a skate park in Newcastle, England. In 2020, the event was virtual. In 2021, the cyber security event will be hybrid—in-person and virtual—and run from Friday, September 10th through Saturday, September 11th. The in-person meetup will be conducted at The Catalyst and those attending virtually will participate via
Gather.

To learn more about the conference, visit
https://bsidesnewcastle.org and follow it on Twitter at @BSidesNCL.

Tickets are available at
Eventbrite.

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About The Catalyst Newcastle

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The Catalyst Newcastle on June 1, 2020 (Photo by Sam Barnwell Photography; image used under license, CC BY-NC-ND 2.0)

The Catalyst is located in the centre of Newcastle, England. The home to the National Innovation Centre for Data, it brings together businesses, academia, technology, and science. The Catalyst encourages collaborative innovation and provides a supportive ecosystem for businesses to grow and develop new ideas, products, and services, alongside world-leading thinkers and creatives.

To learn more, visit
https://www.thecatalystnewcastle.co.uk. Follow it on Twitter at @TheCatalystUK.

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The short URL for this blog post is: https://bit.ly/ncl-blg
The short URL for a related LinkedIn post is:
https://bit.ly/ncl-lin



© Copyright 2021 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Scott M. Graffius Speaking at Frug'Agile Conference Armenia and France 2021



Scott M Graffius Speaking at Frug Agile Conference October 2021 - LR - SQ
Scott M. Graffius will speak at October 2021 edition of Frug'Agile Conference (Photo of Khor Virap monastery in the shadow of Mount Ararat by Andrew Behesnilian; used under license, CC BY-SA 3.0)


🔥 Update: The Frug'Agile Conference recorded sessions and made the videos available to the public. The video of Scott's talk is included at the end of this post.

Scott M. Graffius will be speaking at the October 2021 edition of Frug’Agile. The conference will take place in Armenia and France, attendees can participate in-person or virtually, and sessions will be delivered in French or English. Scott will present “The Journey to Happier and More Productive Agile Teams” — in English — on Friday, October 15th at:

🕖 Armenia Time: 7:00-8:00 p.m. AT
🕔 Central European Time: 5:00-6:00 p.m. CET
🕗 Pacific Time: 8:00-9:00 a.m. PT


ProgrammeFrugAgileArmenieOct2021-v211004-LR-SQ


Attendees may be eligible to receive continuing education unit (CEU) credit, equivalent to 1.00 Professional Development Hour (PDH). For reporting with the Project Management Institute (PMI), it's 1.00 Professional Development Unit (PDU), under the Leadership category. For reporting with the Scrum Alliance, it's 1.00 Scrum Educational Unit (SEU), under either the Learning category or the Events category. For reporting with other organizations, refer to their respective instructions.

To learn more and to secure tickets for the conference, visit
https://www.frugagile.org.



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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, award-winning author, and international speaker. He has generated over one billion dollars of business value in aggregate for the organizations he has served. Graffius is the founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, based in Los Angeles, California. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (Agile Scrum and Agile Transformation), workshops, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Deloitte, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, Project Management Institute, the IEEE, the New Zealand Ministry of Education, Tufts University, Texas A&M University, Virginia Tech, Penn State, Warsaw University of Technology, University of Waterloo, Loughborough University London, and others. Graffius has spoken at 58 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available
here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

black_spacer_lr_sq_v3

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About Frug’Agile Conference

Frug’Agile 2021 is a global conference on agile. The theme for this edition is "back to basics," and it runs from October 14-15. The conference features speakers from Armenia, France, and around the world. Sessions will be presented in either French or English, and attendees may participate in-person — from venues in Armenia or France — or virtually.

To learn more about Frug’Agile, visit
https://www.frugagile.org.

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Update on November 13, 2021

If you missed the event, recordings of sessions are now available on YouTube. Scott's talk is at https://www.youtube.com/watch?v=ewokhrpMCIE and the video is also shown below.



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The short link for this blog post is: https://bit.ly/frug-21
The short link for a related post on LinkedIn is:
https://bit.ly/frug-in



© Copyright 2021 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Scott M. Graffius Delivering a Talk at DevOps Experience 2021 Conference



Scott-M-Graffius-Speaking-at-DevOps-Experience-2021-Tw-Conf-Web-LR-SQ



🔥 Update: The DevOps Experience 2021 conference recorded sessions and made the videos available. The video for Scott's session is included at the end of this post.

Scott M. Graffius will be speaking at the DevOps Experience 2021 Conference. Now in its 4th year, the conference will explore the role DevOps will play in the "roaring 2020s". This year, speakers and attendees will interact virtually. Scott will present “The Journey to Happier and More Productive DevOps Teams.” His session will air at:

  • Pacific Time: 11:45 a.m. to 12:30 p.m. on 28 October
  • Eastern Time: 2:45 to 3:30 p.m. on 28 October
  • Central European Time: 8:45 to 9:30 p.m. on 28 October
  • Australian Eastern Time: 5:45 to 6:30 a.m. on 29 October

Scott M Graffius Speaking at DevOps Experience 2021 Conferece - Square - LR-SQ

Attendees may be eligible to receivntinuing education unit (CEU) credit, equivalent to 0.75 Professional Development Hour (PDH). For reporting with the Project Management Institute (PMI), it's 0.75 Professional Development Unit (PDU), under the Leadership category. For reporting with the Scrum Alliance, it's 0.75 Scrum Educational Unit (SEU), under either the Learning category or the Events category. For reporting with other organizations, refer to their respective instructions.

To learn more and to secure tickets for the conference, visit
https://www.techstrongevents.com/devopsexperience.



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About Scott M. Graffius


ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, award-winning author, and international speaker. He has generated over one billion dollars of business value in aggregate for the organizations he has served. Graffius is the founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, based in Los Angeles, California. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (Agile Scrum and Agile Transformation), workshops, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Deloitte, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, Project Management Institute, the IEEE, the New Zealand Ministry of Education, Tufts University, Texas A&M University, Virginia Tech, Penn State, Warsaw University of Technology, University of Waterloo, Loughborough University London, and others. Graffius has spoken at 58 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available
here.

Connect with Scott on:



Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About the DevOps Experience Conference

The following includes content from the conference website:

As we stand poised to move beyond the COVID-19 pandemic, we are on the edge of what could be a giant leap forward. The world has come to see and recognize the power of digital transformation. Digital transformation is driven by software, and software is accelerated by DevOps. Cloud native computing has served as a catalyst to the DevOps, software, and digital transformation cycle. Now after perhaps 4-7 years worth of digital transformation progress compressed into the last 18 months concurrent with the pandemic, and with favorable capital markets and business outlook on the horizon, we are poised for a generational leap forward.

As we look forward to all of the great things this transformation enables, we also have to be ready to tackle tough problems like cybersecurity threats, future pandemics, and more. DevOps can be a powerful force for change in all of this. In its 4th year, this year's DevOps Experience will explore how DevOps will be a major factor in the "roaring 2020s."


To learn more about the DevOps Experience 2021 Conference, visit https://www.techstrongevents.com/devopsexperience.

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Update on October 28, 2021


If you missed the event, recordings of sessions are now available. Scott's talk is at https://player.vimeo.com/video/637145697 and the video is also shown below.



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The short link for this blog post is:
https://bit.ly/doe-21
The short link for a related post on LinkedIn is:
https://bit.ly/in-doe



© Copyright 2021 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Use the Phases of Team Development (Based on Bruce W. Tuckman's Model of Forming, Storming, Norming, Performing, and Adjourning) to Help Teams Grow and Advance: 2022 Update

BY SCOTT M. GRAFFIUS | ScottGraffius.com

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High Resolution Files of Visual: See Permission Request Information section



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If there are any supplements or updates to this article after the date of publication, they will appear in the Post-Publication Notes section at the end of this article.

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2022 Update


Want happier and more productive teams? Among other things, it takes great leadership. And proven strategies can provide a real edge! That’s where the groundbreaking work by Bruce W. Tuckman — Ph.D. in Psychology from Princeton — comes in.

Tuckman conducted extensive research on group dynamics, and he published a related model in 1965. At that time, the model included four phases: forming, storming, norming, and performing. However, Dr. Tuckman subsequently determined that adjourning was so important that he, with Mary Ann Jensen, updated his model in 1977 to add adjourning as the fifth phase. According to Tuckman, all five phases — Forming, Storming, Norming, Performing, and Adjourning — are necessary for teams to grow, tackle problems, find solutions, plan work, and deliver results.

Tuckman’s model has stood the test of time because it remains highly relevant and beneficial. Since his work was published, it has been supported by additional peer-reviewed research. And it has received recommendations and coverage from leading organizations including Google, Harvard Business Review, IEEE, MIT, Fast Company, NASA, Microsoft, TNW, Project Management Institute, Scrum Alliance, Scrum.org, Gartner, CIO, RAND Corporation, Software Engineering Institute, University of Edinburgh, Cisco, KPMG, Warsaw University of Technology, Software Engineering Institute, DevOps Institute, American Express, SANS Institute, Zurich University, SAP, ViacomCBS, Oxford University, American Management Association, AT&T, University of Southern California, IBM, and many others.

Agile project management practitioner, consultant, award-winning author, international speaker, thought leader, and influencer Scott M. Graffius developed a related custom illustration, Phases of Team Development. It highlights the performance level, characteristics, and proven strategies for each of the five phases. Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other professionals can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams' happiness, productivity, and success.

Graffius updates the content periodically. He released an updated version of the visual on February 14, 2022. This article features the newest version of the Phases of Team Development illustration. Read on for details including information on permission requests and downloadable high-resolution versions of the image.

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Five Phases of Team Development

1. Forming

Characteristics of Forming include displaying eagerness, socializing, generally polite tone, sticking to safe topics, unclear about how one fits in, and some anxiety and questioning.

Strategies for this phase include taking the ‘lead,’ being highly visible, facilitating introductions, providing the ‘big picture,’ establishing clear expectations, communicating success criteria, and ensuring response times are quick.

2. Storming

Traits of Storming include some resistance, lack of participation, conflict based on differences of opinions, competition, and high emotions.

Strategies for this phase include requesting and encouraging feedback, identifying issues and facilitating their resolution, normalizing matters, and building trust by honoring commitments.

3. Norming

Features of Norming include purpose and goals are well-understood, more confident, improved commitment, members are engaged and supportive, relief (lowered anxiety), and developing cohesion.

Strategies for this phase include recognizing individual and team efforts, providing learning opportunities and feedback, and monitoring the ‘energy’ of the team.


4. Performing

Characteristics of Performing include high motivation, trust, and empathy; individuals defer to team needs; effectively producing deliverables; consistent performance; and demonstrations of interdependence and self-management.

Strategies for this phase include ‘guiding from the side’ (minimal intervention), celebrating successes, and encouraging collective decision-making and problem-solving.

5. Adjourning

Typical traits of Adjourning (also referred to as Transitioning or Mourning) include potential sadness, recognition of team and individual efforts, and disbanding.

Strategies for this phase include recognizing change, providing an opportunity for summative team evaluations ('lessons learned'), providing an opportunity for individual acknowledgments, and celebrating the team’s accomplishments — which may involve a party and possibly an after-party.

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As shown, performance fluctuates as teams move through the phases. Review the characteristics to help identify the team's current phase, then apply the corresponding proven strategies to help them advance.

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Permission Request Information

To request permission to use the 'Phases of Team Development' visual, contact Scott M. Graffius. If approved, high resolution JPG and PNG image files will be provided, subject to terms and conditions.

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Bibliography

Select (partial) list of publications

  • Alford, J. (2019, April 11). Our Co-Production Journey: From Sandpits to Bird Boxes. London, United Kingdom: Imperial College London.
  • Bennett, M., Gadlin, H., & Marchand, C. (2018). Collaboration Team Science: Field Guide. Rockville, MD: National Institutes of Health.
  • Couture, N. (2016, October 27). A Note About Teams. CIO. Boston, MA: International Data Group (IDG).
  • Daly, L. (2002). Identify Your Project Management Team’s Level of Development and Facilitate It to Success. Paper presented at Project Management Institute Annual Seminars and Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.
  • Deloitte (2017). Digital Era Technology Operating Models, Volume 2. New York, NY: Deloitte Touche Tohmatsu Limited.
  • Finkelstein, S. (2017, October 29). Why Companies Should Hire Teams, Not Individuals. The Wall Street Journal. New York, NY: The Wall Street Journal.
  • Forbes (2018, April 23). How to Fast-Track Any Team to Success. Forbes. New York, NY: Forbes.
  • Forbes (2012, October 27). How the iPad Mini is Defining Tim Cook’s Apple. Forbes. New York, NY: Forbes.
  • Glover, P. (2012, March 13). Team Conflict: Why It’s a Good Thing. Fast Company. New York, NY: Mansueto Ventures.
  • Graffius, Scott M. (2021). Phases of Team Development. Los Angeles, CA: Scott M. Graffius. Digital Object Identifier (DOI): 10.13140/RG.2.2.22040.42246. 
  • Jovanovic, M., Mesquida, A., Radaković, N., & Mas, A. (2016). Agile Retrospective Games for Different Team Development Phases. Journal of Universal Computer Science, 22: 1489-1508.
  • Kane, G. C. (2014, October 7). Why Your Company is Probably Measuring Social Media Wrong. MIT Sloan Management Review. Cambridge, MA: MIT Sloan Management Review.
  • KPMG (2017). The Digital Fund, Season 2. Amstelveen, Netherlands: KPMG International.
  • Madden, D. (2019, May 19). The Four Stages of Building a Great Team – and the One Where Things Usually Go Wrong. Inc. Magazine. New York, NY: Inc. Magazine.
  • Makar, A. (2011, July 13). Lessons Learned in Norming and Performing Team Development Phases. Louisville, KY: TechRepublic.
  • Martinuzzi, B. (2012, June 8). Six Tips Guaranteed to Reduce Workplace Frustrations. New York, NY: American Express Company.
  • Microsoft (2019, June 15). Is the Latest Technology the Key to Your Team’s Success, or is There Something Else? Microsoft Developer Support. Accessed at: https://devblogs.microsoft.com/premier-developer/is-the-latest-technology-the-key-to-your-teams-success-or-is-there-something-else. Redmond, WA: Microsoft.
  • Mocko, G., & Linnerud, B. (2016). Measuring the Effects of Goal Alignment on Innovative Engineering Design Projects. International Journal of Engineering Education, 32: 55-63.
  • Romanelli, M. (2019, September 11). Teamwork Accelerated. PM Times. Newmarket, Ontario, Canada: Macgregor Communications.
  • Riggs, A. (2020, October 15). Why I Start All My Video Meetings with Collaborative Games (Spoiler: It’s Not Boredom). Amsterdam, the Netherlands: The Next Web (TNW).
  • Rowley, D., & Lange, M. (2007). Forming to Performing: The Evolution of an Agile Team. IEEE Computer Society Proceedings. Agile 2007, 1: 408-414.
  • Scrum Alliance (2020). Learning Objectives Examples. Denver, CO: Scrum Alliance.
  • Sakpal, M. (2020, March 3. Learn How to Debunk These Five Restructuring Myths. Stamford, CT: Gartner, Inc.
  • Stern, S. (2018, September 26). Is Your Team Working the Rory Underwood Way? Financial Times. London, United Kingdom: The Financial Times, a Nikkei Company.
  • Telford, R. (2013, June 4). This is Where It Gets Interesting. Armonk, NY: International Business Machines (IBM) Corporation.
  • Tuckman, B. W. (1965). Developmental Sequence in Small Groups. Psychological Bulletin, 63: 384-399.
  • Tuckman, B. W., & Jensen, M. A. C. (1977). Stages of Small-Group Development Revisited. Group and Organizational Studies, 2 (4): 419-427.
  • United States Army (2015). Innovative Learning: A Key to National Security. Washington, DC: United States Army.
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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi award-winning author, and international speaker. He has generated over 1.75 billion dollars of business value in aggregate for the organizations he has served. Graffius is the CEO and Principal Consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books, workshops, speaking engagements, and more have been featured and used by businesses, professional associations, governments, and universities including Microsoft, Oracle, Cisco, Gartner, Deloitte, Project Management Institute, IEEE, SANS Institute, U.S. Soccer Federation, English Institute of Sport, Ford, Qantas, Atlassian, Wrike, Bayer, National Academy of Sciences, United States Department of Energy, United States Army, New Zealand Ministry of Education, Amsterdam Public Health Research Institute, Tufts University, Texas A&M University, Warsaw University of Technology, University of Waterloo, National University of Ireland Galway, Zurich University of Applied Sciences, and others. Graffius has spoken at 67 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, Hungary, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Arab Emirates, United Kingdom, and the United States. Thinkers360 named Graffius a global top
thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available
here.

Connect with Scott on:

Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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Post-Publication Notes

Update on 7 January 2025

Scott M. Graffius periodically updates his 'Phases of Team Development' work. The most current edition is
here.

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© Copyright 2022 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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'Phases of Team Development' by Scott M. Graffius Featured by Hasso Plattner Institute

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Phases of Team Development by Scott M Graffius Featured by Hasso Platttner Institute HPI - LR-BLG



Click here to download this article as a PDF.

The Hasso Plattner Institute (Hasso-Plattner-Institut für Digital Engineering GmbH), abbreviated HPI, a German information technology institute and faculty of the University of Potsdam, featured content by Scott M. Graffius —
Graffius, Scott M. (2021). Phases of Team Development. Los Angeles, California: Scott M. Graffius. Digital Object Identifier (DOI): 10.13140/RG.2.2.22040.42246. — in HPI’s presentation, Scalable Software Engineering (WS 2021/22).

The now-current 2022 version of the Phases of Team Development visual is
here.


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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi award-winning author, and international keynote speaker. He has generated over $1.75 billion of business value in aggregate for the organizations he has served. Graffius is the CEO and Principal Consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. Content from his books (Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), workshops, speaking engagements, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Deloitte, EY, Project Management Institute, IEEE, SANS Institute, U.S. Soccer Federation, English Institute of Sport, Ford, Qantas, Atlassian, Wrike, National Academy of Sciences, United States Department of Energy, United States Army, United States National Park Service, New Zealand Ministry of Education, Amsterdam Public Health Research Institute, Tufts University, Texas A&M University, Warsaw University of Technology, Zurich University of Applied Sciences, and others. Graffius has delighted audiences with talks and workshops on technology leadership and agile project, program, portfolio, and PMO management at 82 conferences and other events across 24 countries.

His full bio is available
here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short URL for this article is:
https://bit.ly/hpi-2022



© Copyright 2022 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Yale University Lists Scott M. Graffius's 'Phases of Team Development' as a Resource

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Phases of Team Development by Scott M Graffius Featured by Yale University - LR-BLG



Click here to download this article as a PDF.

An
article by Yale University’s Poorvu Center for Teaching and Learning lists Scott M. Graffius's ‘Phases of Team Development’ (via his AgileScrumGuide.com platform) as a resource.

The now-current 2022 version of the 'Phases of Team Development' is
here.

About Yale

Yale University is a private Ivy League research university in New Haven, Connecticut. Founded in 1701, it is the third-oldest institution of higher education in the United States and among the most prestigious in the world.

Yale is organized into fourteen constituent schools: the original undergraduate college, the Yale Graduate School of Arts and Sciences, and twelve professional schools. In addition to a central campus in downtown New Haven, the university owns athletic facilities in western New Haven, a campus in West Haven, and forests and nature preserves throughout New England. As of 2021, the university's endowment was valued at $42.3 billion, the second largest of any educational institution. The Yale University Library, serving all constituent schools, holds more than 15 million volumes and is the third-largest academic library in the United States.

As of October 2020, 65 Nobel laureates, five Fields Medalists, four Abel Prize laureates, and three Turing Award winners have been affiliated with Yale University. In addition, Yale has graduated many notable alumni, including five U.S. presidents, 10 Founding Fathers, 19 U.S. Supreme Court Justices, 31 living billionaires, 54 College founders and presidents, many heads of state, cabinet members and governors. Hundreds of members of Congress and many U.S. diplomats, 78 MacArthur Fellows, 252 Rhodes Scholars, 123 Marshall Scholars, 102 Guggenheim Fellows, and nine Mitchell Scholars have been affiliated with the university. Yale is a member of the Big Three. Yale's current faculty includes 67 members of the National Academy of Sciences, 55 members of the National Academy of Medicine, 8 members of the National Academy of Engineering, and 187 members of the American Academy of Arts and Sciences. The college is, after normalization for institution size, the tenth-largest baccalaureate source of doctoral degree recipients in the United States, and the largest such source within the Ivy League. It also is ranked seventh, after normalization for the number of graduates, baccalaureate source of some of the most notable scientists (Nobel, Fields, Turing prizes, or membership in National Academy of Sciences, National Academy of Medicine, or National Academy of Engineering).

To learn more, visit
https://www.yale.edu.



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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi award-winning author, and international keynote speaker. He has generated over $1.75 billion of business value in aggregate for the organizations he has served. Graffius is the CEO and Principal Consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. Content from his books (Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), workshops, speaking engagements, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Deloitte, EY, Project Management Institute, IEEE, SANS Institute, U.S. Soccer Federation, English Institute of Sport, Ford, Qantas, Atlassian, Wrike, National Academy of Sciences, United States Department of Energy, United States Army, United States National Park Service, New Zealand Ministry of Education, Amsterdam Public Health Research Institute, Tufts University, Texas A&M University, Warsaw University of Technology, Zurich University of Applied Sciences, and others. Graffius has delighted audiences with talks and workshops on technology leadership and agile project, program, portfolio, and PMO management at 82 conferences and other events across 24 countries.

His full bio is available
here.

Connect with Scott on:



Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

black_spacer_lr_sq_v3

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



black_spacer_lr_sq_v3

About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short URL for this article is:
https://bit.ly/yale-2022



© Copyright 2022 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Use the Phases of Team Development (Based on Bruce W. Tuckman's Model of Forming, Storming, Norming, Performing, and Adjourning) to Help Teams Grow and Advance: 2023 Update

BY SCOTT M. GRAFFIUS | ScottGraffius.com


Scott_M_Graffius_-_Phases_of_Team_Development_-_2023_LR_1000x630_JPG

High Resolution Files of Visual: See Permission Request Information section



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If there are any supplements or updates to this article after the date of publication, they will appear in the Post-Publication Notes section at the end of this article.

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2023 Update


In 2008, Scott M. Graffius started developing material on advancing teams’ happiness, productivity, and success. His respective Phases of Team Development content factors the work of Dr. Bruce W. Tuckman and Mary Ann C. Jensen; Graffius's experience, observation, and analysis; and research, recommendations, and coverage from additional sources (examples are listed below).

The Phases of Team Development highlights the performance level, characteristics, and proven strategies for each of the five phases: Forming, Storming, Norming, Performing, and Adjourning. Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams' (and their own) happiness, productivity, and success.

This article and the accompanying visual provides the updated 2023 version of the Phases of Team Development.

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Five Phases of Team Development

1. Forming

Characteristics of Forming include displaying eagerness, socializing, generally polite tone, sticking to safe topics, unclear about how one fits in, and some anxiety and questioning.

Strategies for this phase include taking the ‘lead,’ being highly visible, facilitating introductions, providing the ‘big picture,’ establishing clear expectations, communicating success criteria, and ensuring response times are quick.

2. Storming

Traits of Storming include some resistance, lack of participation, conflict based on differences of opinions, competition, and high emotions.

Strategies for this phase include requesting and encouraging feedback, identifying issues and facilitating their resolution, normalizing matters, and building trust by honoring commitments.

3. Norming

Features of Norming include purpose and goals are well-understood, more confident, improved commitment, members are engaged and supportive, relief (lowered anxiety), and developing cohesion.

Strategies for this phase include recognizing individual and team efforts, providing learning opportunities and feedback, and monitoring the ‘energy’ of the team.


4. Performing

Characteristics of Performing include high motivation, trust, and empathy; individuals defer to team needs; effectively producing deliverables; consistent performance; and demonstrations of interdependence and self-management.

Strategies for this phase include ‘guiding from the side’ (minimal intervention), celebrating successes, and encouraging collective decision-making and problem-solving.

5. Adjourning

Typical traits of Adjourning (also referred to as Transitioning or Mourning) include potential sadness, recognition of team and individual efforts, and disbanding.

Strategies for this phase include recognizing change, providing an opportunity for summative team evaluations ('lessons learned'), providing an opportunity for individual acknowledgments, and celebrating the team’s accomplishments — which may involve a party and possibly an after-party.

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References / Sources

The Phases of Team Development by Scott M. Graffius factors the work of Dr. Bruce W. Tuckman and Mary Ann C. Jensen; Graffius's experience, observation, and analysis; and research, recommendations, and coverage from additional sources such as Google, Harvard Business Review, IEEE, MIT, Fast Company, NASA, Microsoft, TNW, Project Management Institute, Scrum Alliance, Scrum.org, Gartner, CIO, RAND Corporation, Software Engineering Institute, University of Edinburgh, Cisco, KPMG, Warsaw University of Technology, Software Engineering Institute, DevOps Institute, American Express, SANS Institute, Zurich University, SAP, ViacomCBS, Oxford University, American Management Association, AT&T, University of Southern California, IBM, and many others.

Select (partial) bibliography:

  • Alford, J. (2019, April 11). Our Co-Production Journey: From Sandpits to Bird Boxes. London, United Kingdom: Imperial College London.
  • Bennett, M., Gadlin, H., & Marchand, C. (2018). Collaboration Team Science: Field Guide. Rockville, MD: National Institutes of Health.
  • Couture, N. (2016, October 27). A Note About Teams. CIO. Boston, MA: International Data Group (IDG).
  • Daly, L. (2002). Identify Your Project Management Team’s Level of Development and Facilitate It to Success. Paper presented at Project Management Institute Annual Seminars and Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.
  • Deloitte (2017). Digital Era Technology Operating Models, Volume 2. New York, NY: Deloitte Touche Tohmatsu Limited.
  • Finkelstein, S. (2017, October 29). Why Companies Should Hire Teams, Not Individuals. The Wall Street Journal. New York, NY: The Wall Street Journal.
  • Forbes (2018, April 23). How to Fast-Track Any Team to Success. Forbes. New York, NY: Forbes.
  • Forbes (2012, October 27). How the iPad Mini is Defining Tim Cook’s Apple. Forbes. New York, NY: Forbes.
  • Glover, P. (2012, March 13). Team Conflict: Why It’s a Good Thing. Fast Company. New York, NY: Mansueto Ventures.
  • Graffius, Scott M. (2021). Phases of Team Development. Los Angeles, CA: Scott M. Graffius. Digital Object Identifier (DOI): 10.13140/RG.2.2.22040.42246. 
  • Jovanovic, M., Mesquida, A., Radaković, N., & Mas, A. (2016). Agile Retrospective Games for Different Team Development Phases. Journal of Universal Computer Science, 22: 1489-1508.
  • Kane, G. C. (2014, October 7). Why Your Company is Probably Measuring Social Media Wrong. MIT Sloan Management Review. Cambridge, MA: MIT Sloan Management Review.
  • KPMG (2017). The Digital Fund, Season 2. Amstelveen, Netherlands: KPMG International.
  • Madden, D. (2019, May 19). The Four Stages of Building a Great Team – and the One Where Things Usually Go Wrong. Inc. Magazine. New York, NY: Inc. Magazine.
  • Makar, A. (2011, July 13). Lessons Learned in Norming and Performing Team Development Phases. Louisville, KY: TechRepublic.
  • Martinuzzi, B. (2012, June 8). Six Tips Guaranteed to Reduce Workplace Frustrations. New York, NY: American Express Company.
  • Microsoft (2019, June 15). Is the Latest Technology the Key to Your Team’s Success, or is There Something Else? Microsoft Developer Support. Accessed at: https://devblogs.microsoft.com/premier-developer/is-the-latest-technology-the-key-to-your-teams-success-or-is-there-something-else. Redmond, WA: Microsoft.
  • Mocko, G., & Linnerud, B. (2016). Measuring the Effects of Goal Alignment on Innovative Engineering Design Projects. International Journal of Engineering Education, 32: 55-63.
  • Romanelli, M. (2019, September 11). Teamwork Accelerated. PM Times. Newmarket, Ontario, Canada: Macgregor Communications.
  • Riggs, A. (2020, October 15). Why I Start All My Video Meetings with Collaborative Games (Spoiler: It’s Not Boredom). Amsterdam, the Netherlands: The Next Web (TNW).
  • Rowley, D., & Lange, M. (2007). Forming to Performing: The Evolution of an Agile Team. IEEE Computer Society Proceedings. Agile 2007, 1: 408-414.
  • Scrum Alliance (2020). Learning Objectives Examples. Denver, CO: Scrum Alliance.
  • Sakpal, M. (2020, March 3. Learn How to Debunk These Five Restructuring Myths. Stamford, CT: Gartner, Inc.
  • Stern, S. (2018, September 26). Is Your Team Working the Rory Underwood Way? Financial Times. London, United Kingdom: The Financial Times, a Nikkei Company.
  • Telford, R. (2013, June 4). This is Where It Gets Interesting. Armonk, NY: International Business Machines (IBM) Corporation.
  • Tuckman, B. W. (1965). Developmental Sequence in Small Groups. Psychological Bulletin, 63: 384-399.
  • Tuckman, B. W., & Jensen, M. A. C. (1977). Stages of Small-Group Development Revisited. Group and Organizational Studies, 2 (4): 419-427.
  • United States Army (2015). Innovative Learning: A Key to National Security. Washington, DC: United States Army.

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How to Cite This Article

Graffius, Scott M. (2023, January 9). Use the Phases of Team Development (Based on Bruce W. Tuckman's Model of Forming, Storming, Norming, Performing, and Adjourning) to Help Teams Grow and Advance: 2023 Update. Available at:
https://scottgraffius.com. Digital Object Identifier (DOI): 10.13140/RG.2.2.10720.35846. DOI link: https://dx.doi.org/10.13140/RG.2.2.10720.35846.

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Request Permission

This material is © copyright 2023 Scott M. Graffius. All rights reserved. It may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.

To request permission to use the Phases of Team Development content, contact Scott M. Graffius.

If a request is approved, terms and conditions will be provided along with—if applicable—downloadable high resolution versions of the Phases of Team Development image in JPG and PNG formats.

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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi award-winning author, and highly sought-after international keynote speaker. He has generated over $1.75 billion of business value in aggregate for the organizations he has served. Graffius is the CEO and Principal Consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. Content from his books, talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Select examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, U.S. Soccer Federation, Qantas, National Academy of Sciences, U.S. Department of Energy, U.S. National Park Service, New Zealand Ministry of Education, Yale University, Warsaw University of Technology, and others. Graffius has delighted audiences with dynamic and engaging talks and workshops on agile, project management, and technology leadership at 82 conferences and other events across 24 countries.

His full bio is available
here.

Connect with Scott on:



Follow Scott M Graffius on Twitter - v22122107 1000x1000 lr - sq

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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Post-Publication Notes

Update on 7 January 2025

Scott M. Graffius periodically updates his 'Phases of Team Development' work. The most current edition is
here.

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© Copyright 2023 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Scott M. Graffius' Content Featured by Erste Bank

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius Content Featured by Erste Bank - v July 5 2023 - BLG LR 1000x504px



Select
here to download a PDF of this article.

Erste Group Bank AG — a financial service provider serving 15.7 million clients in Central and Eastern Europe — featured Scott M. Graffius' Phases of Team Development material in their training.

Scott M Graffius Content Featured by Erste Bank - v July 5 2023 - BLG 2 LR 1000x1000px

The picture above shows Erste Bank using Graffius' Phases of Team Development material at their training session.

Scott M Graffius Content Featured by Erste Bank - v July 5 2023 - BLG 3 LR 1000x1000px

Erste Bank used the 2019 edition of the Phases of Team Development visual at their session. Graffius periodically updates this respective material. The image above shows
the now-current (2023) edition of the Phases of Team Development visual.

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About Scott M. Graffius


Scott-M-Graffius---SA---v23050207-LR

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi-award-winning author, and international keynote speaker. He is the Founder of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. He has generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and others. He has delighted audiences with dynamic and engaging talks and workshops on agile, project management, and technology (including AI) leadership at 87 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


follow-scott-m-graffius-on-twitter---v22122107-1000x1000-lr---sq

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

scott_m_graffius_agile_scrum_v22123007_lr_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow instructions, the multi award-winning
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions book by Scott M. Graffius (Chris Hare and Colin Giffen, Technical Editors) helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

scott_m_graffius_agile_transformation_lr_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short URL for this article is:
https://bit.ly/erste-2023

© Copyright 2023 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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National Park Service Features Scott M. Graffius' 'Phases of Team Development'

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius Content Featured by US National Park Service - v2 - March 21 2024 - LwRes


Select
here to download a PDF of this article.

The National Park Service (NPS), part of the United States Department of the Interior, included Scott M. Graffius' ‘Phases of Team Development’ work in their newsletter. Highlights follow.

Scott M Graffius Content Featured by US National Park Service - View 1

The above visual provides an overview of pages 1, 2, and 3 of the NPS publication.

Scott M Graffius Content Featured by US National Park Service - View 2

The above visual provides a singular view of page 3 of the NPS publication. The red arrow points to Graffius' 'Phases of Team Development.'

Scott M Graffius Content Featured by US National Park Service - View 3

Graffius periodically updates his 'Phases of Team Development' work. The visual above shows the now-current (2023) edition of his work.

About Scott M. Graffius' 'Phases of Team Development'

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

With permission/a license from Graffius, his 'Phases of Team Development' work is used by businesses, professional associations, governments, and universities around the world. For more on my ‘Phases of Team Development,’ visit
https://bit.ly/teams-2023.

About the National Park Service

The National Park Service (NPS) is an agency of the United States federal government within the U.S. Department of the Interior that manages all national parks, most national monuments, and other natural, historical, and recreational properties with various title designations. The U.S. Congress created the agency on August 25, 1916, through the National Park Service Organic Act. The NPS is headquartered in Washington, D.C., within the main headquarters of the Department of the Interior.

The NPS employs approximately 20,000 people in 425 individual units covering over 85 million acres in all 50 states, the District of Columbia, and U.S. territories. As of 2019, they had more than 279,000 volunteers. The agency is charged with a dual role of preserving the ecological and historical integrity of the places entrusted to its management while also making them available and accessible for public use and enjoyment.

Its mission statement is: “The National Park Service preserves unimpaired the natural and cultural resources and values of the National Park System for the enjoyment, education, and inspiration of this and future generations. The National Park Service cooperates with partners to extend the benefits of natural and cultural resource conservation and outdoor recreation throughout this country and the world.” Source:
https://www.nps.gov/aboutus/index.htm.

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About Scott M. Graffius


Scott-M-Graffius---SA---v23050207-LR

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi-award-winning author, and international keynote speaker. He is the Founder of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. He has generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and others. He has delighted audiences with dynamic and engaging talks and workshops on agile, project management, and technology (including AI) leadership at 87 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


follow-scott-m-graffius-on-twitter---v22122107-1000x1000-lr---sq

black_spacer_lr_sq_v3

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

scott_m_graffius_agile_scrum_v22123007_lr_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow instructions, the multi award-winning
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions book by Scott M. Graffius (Chris Hare and Colin Giffen, Technical Editors) helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

scott_m_graffius_agile_transformation_lr_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short URL for this article is:
https://bit.ly/nps-23.

© Copyright 2023 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Aerospace Company Deimos Space Featured Scott M. Graffius' 'Phases of Team Development' Work

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius Phases of Team Development Featured by Deimos Space - Tw Format - LwRes


Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

With permission/a license from Graffius, his ‘Phases of Team Development’ work is used by businesses, professional associations, governments, and universities around the world. Examples include Yale University, IEEE, Torrens University Australia, UK Sports Institute, Adobe, Amsterdam Public Health Research Institute, Academic Cooperation Association, Boston University, U.S. National Park Service, Bayer, Hasso Plattner Institute (Hasso-Plattner-Institut für Digital Engineering GmbH), Singapore University of Social Sciences, New Zealand Government, University of Galway Ireland, and many more.

Deimos Space, a leading Aerospace company, was added to the list.

Scott M Graffius Phases of Team Development Featured by Deimos Space - Excerpt 1 - LwRes

As shown above, Deimos Space featured Scott M. Graffius' 'Phases of Team Development' work during a training.

Scott M Graffius Phases of Team Development Featured by Deimos Space - Excerpt 2 - LwRes

A zoomed-in version of the photo is shown above.

Scott M Graffius Phases of Team Development Featured by Deimos Space - Excerpt 3 - LwRes

Graffius periodically updates his work. The most current (2023) edition of his 'Phases of Team Development' visual is shown above. Select here for details.

About Deimos Space

Deimos Space (part of Elecnor Deimos Group) is a leading company in the European Aerospace sector with an extensive portfolio of projects and solutions employed at the European Space Agency (ESA) and other organizations. Its expertise includes Satellite Navigation Systems, Space Situational Awareness, Mission Analysis and Design, Guidance Navigation and Control, Ground Segment Systems, and more. Visit their website —
here — to learn more.

scott-m-graffius-featured-by-aerospace-company---v24122607lwres

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About Scott M. Graffius


Scott M Graffius - ScottGraffius_com Blog - v S Perry Nov 1 2023 - LR

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi-award-winning author, and international keynote speaker. He is the Founder of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. He has generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and others. He has delighted audiences with dynamic and engaging talks and workshops on agile, project management, and technology (including AI) leadership at 87 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


follow-scott-m-graffius-on-twitter---v22122107-1000x1000-lr---sq

black_spacer_lr_sq_v3

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

scott_m_graffius_agile_scrum_v22123007_lr_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow instructions, the multi award-winning
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions book by Scott M. Graffius (Chris Hare and Colin Giffen, Technical Editors) helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



black_spacer_lr_sq_v3

About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

scott_m_graffius_agile_transformation_lr_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short URL for this article is:
https://bit.ly/space-23.

© Copyright 2023 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Top 5 Roles on AI Teams

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius - Top Five Roles on AI Teams - v Oct 8 2023 LwRes



Select
here to download a PDF of this article.

Scott_M_Graffius_-_Blog_Spacer_-_v23111107_-_Introduction

Effective Artificial Intelligence (AI) teams leverage critical hard skills and soft skills to develop and deliver successful AI products, including innovative solutions that address real-world challenges and have a positive impact on the world. (If you’d like to learn about the critical skills leveraged by effective AI teams, select here for our popular article on the topic.) This article focuses on the roles on AI teams.

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The composition (size and roles) of AI teams varies by organization based on the respective company’s needs, the nature of the AI endeavor including complexity, and other factors. However, AI teams commonly include (at least these) five positions. Here are the five along with brief descriptions, listed in alphabetical order:

  1. AI Research Scientist: AI research scientists are responsible for conducting research and developing cutting-edge AI algorithms and models.
  2. AI Software Engineer: AI software engineers are responsible for integrating AI components into software applications. They bridge the gap between AI research and practical implementation, making AI systems usable by end-users.
  3. Data Engineer: Data engineers are responsible for building and managing the data pipelines that feed AI models. They ensure that data is collected, cleaned, and prepared in a format suitable for analysis and model training.
  4. Data Scientist: Data scientists are experts in data analysis and interpretation. They preprocess, analyze, and extract valuable insights from data, which is vital for training and improving AI models.
  5. Machine Learning Engineer: Machine learning engineers focus on implementing and deploying machine learning models into practical applications. They work to ensure that AI models are integrated into software systems effectively.

The above five roles collectively cover key aspects of AI development — from research and model creation to data management and software integration. Depending on requirements and characteristics (such as degree of complexity), additional positions may be needed.

An expanded list of 20 roles common to AI teams follow. Here are the aforementioned 5 and 15 additional positions, listed in alphabetical order:
  1. AI DevOps Engineer: Combines development and operations skills to streamline AI model deployment. They automate tasks.
  2. AI Ethicist: Ensures that AI systems are developed and used responsibly and ethically.
  3. AI Infrastructure Engineer: Builds and maintains the infrastructure required for AI model deployment and scalability.
  4. AI Legal and Compliance Specialist: Ensures AI projects comply with legal and regulatory requirements.
  5. AI Marketing Specialist: Promotes and markets AI products and solutions to customers and stakeholders.
  6. AI Operations (AIOps) Specialist: Focuses on the operational aspects of AI, including monitoring, maintenance, and troubleshooting.
  7. AI Product Manager: Oversees the development and deployment of AI products.
  8. AI Project Manager: Leverages general and specialized hard skills and soft skills, and applies their understanding of many aspects of artificial intelligence (such as machine learning, deep learning, automation, robotics, and natural language processing) to manage the planning, execution, and delivery of AI projects. Note: Titles vary by organization; the position may be called an AI Project Manager, AI Program Manager, Agile Project Manager, Technical Project Manager, Scrum Master, or another related designation.
  9. AI QA Engineer: Ensures the quality and reliability of AI models through testing and validation.
  10. AI Research Scientist: Conducts research to develop new AI algorithms and models.
  11. AI Software Engineer: Builds and maintains software systems that incorporate AI components.
  12. AI Trainer/Annotator: Prepares and labels data for training AI models, especially for supervised learning.
  13. AI UX/UI Designer: Designs user interfaces and experiences for AI-powered applications.
  14. Computer Vision Engineer: Specializes in developing AI models for image and video analysis.
  15. Data Analyst: Examines data to uncover trends and insights that can guide AI projects.
  16. Data Engineer: Manages data pipelines and prepares data for analysis and model training.
  17. Data Scientist: Analyzes and interprets data to extract insights and inform AI models.
  18. Deep Learning Engineer: Focuses on deep neural networks and architectures.
  19. Machine Learning Engineer: Focuses on implementing and deploying machine learning models.
  20. Natural Language Processing (NLP) Engineer: Specializes in working with text and language-related AI tasks.

The composition (size and roles) of AI teams varies, based on the complexity of the AI project and other factors. On smaller teams, individuals often ‘wear multiple hats.’ On larger teams, individuals typically have more specialized roles.

Scott_M_Graffius_-_Blog_Spacer_-_v23111107_-_Conclusion

This article covered the roles common to AI teams. Listings are not exhaustive of all potential positions. Additionally, as the field of AI continues to evolve and advance, new roles may materialize to address emerging challenges and opportunities.

(If you’d like to learn about the critical skills leveraged by successful AI teams, select
here for our popular article on the topic.)

Scott_M_Graffius_-_Blog_Spacer_-_v23111107_-_References

References/Sources


All of the supplied links were functional when this article was published.


Scott_M_Graffius_-_Blog_Spacer_-_v23111107_-_Cite

How to Cite This Article

Graffius, Scott M. (2023, October 9). Top 5 Roles on AI Teams. Available at:
https://scottgraffius.com/blog/files/ai-team-roles.html. DOI: 10.13140/RG.2.2.34857.57449.

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About Scott M. Graffius


Scott M Graffius - ScottGraffius_com Blog - v S Perry Nov 1 2023 - LR

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi-award-winning author, and international keynote speaker. He is the Founder of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. He has generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and others. He has delighted audiences with dynamic and engaging talks and workshops on agile, project management, and technology (including AI, GameDev, and more) leadership at 87 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

scott_m_graffius_agile_scrum_v22123007_lr_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow instructions, the multi award-winning
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions book by Scott M. Graffius (Chris Hare and Colin Giffen, Technical Editors) helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

scott_m_graffius_agile_transformation_lr_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short link for this article is:
https://bit.ly/ai-roles.

© Copyright 2023 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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LTEN Featured Scott M. Graffius' 'Phases of Team Development'

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius Phases of Team Development Featured by LTEN - LwRes for Blg Header


Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

With permission/a license from Graffius, his ‘Phases of Team Development’ work is used by businesses, professional associations, governments, and universities around the world. Examples include Yale University, IEEE, Torrens University Australia, UK Sports Institute, Adobe, Amsterdam Public Health Research Institute, Academic Cooperation Association, Boston University, U.S. National Park Service, Bayer, Hasso Plattner Institute (Hasso-Plattner-Institut für Digital Engineering GmbH), Singapore University of Social Sciences, New Zealand Government, University of Galway Ireland, and many more.

Life Sciences Trainers & Educators Network (LTEN) used Graffius' 'Phases of Team Development' copyrighted property.

Four global medical training professionals — Jim Holmes, Senior Director, Global Medical Training, Alexion Pharmaceuticals; Kelli Edwards-Malone, PharmD, CMPP, Director, Global Medical Training, Alexion Pharmaceuticals; Tayla Rose, PharM, Med, Associate Director, Global Medical Training, Alexion Pharmaceuticals; and Diaa Diab, MD, Director, Global Medical Training, AstraZeneca — presented ‘Leveraging a Cross-Functional Training Task Force to Create Training That Doesn’t Suck’ at the Life Sciences Trainers & Educators Network (LTEN) 2022 Conference. Their session featured Graffius' ‘Phases of Team Development’ copyrighted property.

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Slide 1 from the session is above.

Scott M Graffius Phases of Team Development Featured by LTEN - LwRes for Blg - 2d

Slide 18 from the session is above.

Scott M Graffius Phases of Team Development Featured by LTEN - LwRes for Blg - 3

Slide 18 — zoomed-in, to best show the copyright information — is above.

Scott M Graffius Phases of Team Development Featured by LTEN - LwRes for Blg - 4

Graffius periodically updates his work. The most current (2023) edition of his 'Phases of Team Development' visual is shown above. Select
here for details.

About the Life Sciences Trainers & Educators Network (LTEN)

LTEN's mission statement: "LTEN is the essential resource for life sciences trainer education and networking; enabling members to harness their collective knowledge, apply leading-edge technology, and deliver world-class learning."

Visit their website —
here — to learn more.

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About Scott M. Graffius


Scott M Graffius - ScottGraffius_com Blog - v S Perry Nov 1 2023 - LR

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi-award-winning author, and international keynote speaker. He is the Founder of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. He has generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and others. He has delighted audiences with dynamic and engaging talks and workshops at 88 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


follow-scott-m-graffius-on-twitter---v22122107-1000x1000-lr---sq

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

scott_m_graffius_agile_scrum_v22123007_lr_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow instructions, the multi award-winning
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions book by Scott M. Graffius (Chris Hare and Colin Giffen, Technical Editors) helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

scott_m_graffius_agile_transformation_lr_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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© Copyright 2023 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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IEEE Xplore Publication Featured Scott M. Graffius' 'Phases of Team Development' Work

BY SCOTT M. GRAFFIUS | ScottGraffius.com

IEEE Xplore Publication Featured Scott M Graffius' Intellectual Property on Teamwork Tradecraft - Refresh - LwRes


The scientific paper, “Exploring the Dynamics of Team Formation in Human-Artificial Intelligence Collaboration,” referenced and discussed Scott M. Graffius’ ‘Phases of Team Development’ work.

“Exploring the Dynamics of Team Formation in Human-Artificial Intelligence Collaboration” — a scientific paper and presentation at the 2023 International Conference on Decision Aid Sciences and Applications — referenced and discussed Graffius’ ‘Phases of Team Development.’ Here’s an excerpt: “This is evident in Graffius’ work which shows Graffius’ modifications on the phases of team development, highlighting the characteristics of Tuckman’s stages and presenting strategies to overcome their challenges.”

IEEE Xplore published the paper (
here). Here’s the citation information:

Alfateh, Maryam Ali Abu; Messaadia, Mourad; and Ali, Mazen (2023, September). Exploring the Dynamics of Team Formation in Human-Artificial Intelligence Collaboration. In
2023 International Conference on Decision Aid Sciences and Applications (DASA), pp. 384-388. DOI: 10.1109/DASA59624.2023.10286788.

About Scott M. Graffius’ ‘Phases of Team Development’

scott_m_graffius_-_phases_of_team_development_-_2023_lr_1000x630_jpg

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Graffius’ first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

With permission/a license from Graffius, his ‘Phases of Team Development’ work is used by businesses, professional associations, governments, and universities around the world. Examples include Yale University, IEEE, Torrens University Australia, UK Sports Institute, Adobe, Amsterdam Public Health Research Institute, Academic Cooperation Association, Boston University, U.S. National Park Service, Bayer, Hasso Plattner Institute (Hasso-Plattner-Institut für Digital Engineering GmbH), Singapore University of Social Sciences, New Zealand Government, University of Galway Ireland, and many more.

Visit
https://bit.ly/teams-23 for details, including permission request information and more.

Graffius’ ‘Phases of Team Development’ (visual and text) is copyright © Scott M. Graffius. All rights reserved.

About the IEEE

The Institute of Electrical and Electronics Engineers (IEEE) is the world’s largest professional organization advancing innovation and technological excellence for the benefit of humanity. IEEE and its members (which includes Graffius) inspire a global community to innovate for a better tomorrow through its highly cited publications, conferences, technology standards, and professional and educational activities. IEEE is the trusted “voice” for engineering, computing, and technology information around the globe. Visit
https://ieee.org to learn more.

IEEE name, mark, and content are the property of the IEEE.

About IEEE Xplore

IEEE Xplore is the flagship digital platform for discovery and access to scientific and technical content published by the IEEE and its publishing partners. Visit
https://innovate.ieee.org to learn more.

IEEE Xplore name, mark, and content are the property of the IEEE.



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About Scott M. Graffius


Scott M Graffius - ScottGraffius_com Blog - v S Perry Nov 1 2023 - LR

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi-award-winning author, and international keynote speaker. He is the Founder of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. He has generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and others. He has delighted audiences with dynamic and engaging talks and workshops at 88 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


follow-scott-m-graffius-on-twitter---v22122107-1000x1000-lr---sq

black_spacer_lr_sq_v3

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

scott_m_graffius_agile_scrum_v22123007_lr_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow instructions, the multi award-winning
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions book by Scott M. Graffius (Chris Hare and Colin Giffen, Technical Editors) helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

scott_m_graffius_agile_transformation_lr_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



black_spacer_lr_sq_v3

© Copyright 2023 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Scott M. Graffius’ Phases of Team Development: 2024 Update

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius - Phases of Team Development - 2024 Update - v24010507 - JPG LwRes

High Resolution Files of Visual: See Permission Request Information section



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If there are any supplements or updates to this article after the date of publication, they will appear in the Post-Publication Notes section at the end of this article.

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Introduction


Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius’ first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.

Graffius initially developed his unique material in 2008, and he periodically refreshes it. This article (including the accompanying visual) provides the 2024 update to his ‘Phases of Team Development’ work.

Graffius
work has “team development” in the title. Alternative terms — which may be interchangeable in the context of this article — include group development, group dynamics, team agility, team building, team coaching, team collaboration, teamcraft, team dynamics, team leadership, team optimization, team performance, team tradecraft, and teamwork.

scott_m_graffius_-_blog_spacer_-_v23111107_-_main2

Five Phases of Team Development

1. Forming

Characteristics of the Forming phase include displaying eagerness, socializing, generally polite tone, sticking to safe topics, unclear about how one fits in, and some anxiety and questioning.

Strategies for Forming include taking the ‘lead,’ being highly visible, facilitating introductions, providing the ‘big picture,’ establishing clear expectations, communicating success criteria, and ensuring response times are quick.

2. Storming

Traits of the Storming phase include some resistance, lack of participation, conflict based on differences of opinions, competition, and high emotions.

Strategies for Storming include requesting and encouraging feedback, identifying issues and facilitating their resolution, normalizing matters, and building trust by honoring commitments.

3. Norming

Features of the Norming phase include developing cohesion; purpose and goals are well-understood; more confident; improved commitment; members are engaged and supportive; and relief, lowered anxiety.

Strategies for Norming include delivering feedback, recognizing individual and team efforts, providing learning/upskilling opportunities, and monitoring the ‘energy’ of the team.


4. Performing

Characteristics of the Performing phase include demonstrations of interdependence and self-management; high motivation, trust, and empathy; individuals defer to team needs; producing deliverables effectively; and consistent performance.

Strategies for Performing include ‘guiding from the side’ (minimal intervention), highlighting successes, and encouraging collective decision-making and problem-solving.

5. Adjourning

Typical traits of the Adjourning phase (also referred to as the Transitioning or Mourning phase) include potential sadness, and disbanding of temporary teams.

Strategies for Adjourning include communicating change, conducting a summative team evaluation via a retrospective or lessons learned session, recognizing individual and team efforts and achievements, and celebrating the team's accomplishments (a party/after-party).

scott_m_graffius_-_blog_spacer_-_v23111107_-_conclusion

Conclusion

Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply the information in this article and the accompanying visual to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.

This article provided a brief overview of the five phases of team development. Scott M. Graffius presents dynamic and engaging talks and workshops on this topic and more at conferences and other events (public and private/corporate) around the world. To learn more, visit
here. For booking information, please complete a speaker engagement request form or email Scott M. Graffius.

If you're looking for additional information on this article (such as references/sources, citation details, or permission request information), read on.

scott_m_graffius_-_blog_spacer_-_v23111107_-_coverage

Graffius’ Research is Widely Cited, Featured, and Used

Businesses, scientists, journalists, professional associations, government agencies, universities, and others around the world have featured and used prior — 2023 and earlier — editions of Scott M. Graffius’ ‘Phases of Team Development’ material. Here are a few examples:

  • Academic Cooperation Association
  • Adobe
  • American Management Association
  • Amsterdam Public Health Research Institute
  • Bayer
  • Boston University
  • CodeMonk
  • Dagen
  • Deimos Aerospace
  • Erste Bank
  • FSU College of Medicine
  • Hasso Plattner Institute (Hasso-Plattner-Institut für Digital Engineering GmbH)
  • IEEE
  • Innovify
  • Life Sciences Trainers & Educators Network (LTEN)
  • London South Bank University
  • New Zealand Government
  • Prima Resource
  • Singapore University of Social Sciences
  • Technical University of Munich
  • Torrens University Australia
  • UK Sports Institute
  • University of Galway Ireland
  • University of Graz Austria
  • University of Waterloo
  • US National Park Service
  • Virginia Tech
  • Warsaw University of Technology
  • Yale University
  • Zittau/Gorlitz University of Applied Sciences
  • And many more

scott_m_graffius_-_blog_spacer_-_v23111107_-_references

References/Sources

Select (partial) bibliography:

  1. Activision Blizzard (2022, September 9). Tackling the Talent Shortage: Identifying the Skills Critical for Game Development. Available at: https://www.activisionblizzard.com/content/atvi/activisionblizzard/ab-touchui/ab/web/en/newsroom/2022/09/tackling-the-talent-shortage.html.
  2. Alfateh, Maryam Ali Abu; Messaadia, Mourad; and Ali, Mazen (2023, September). Exploring the Dynamics of Team Formation in Human-Artificial Intelligence Collaboration. In 2023 International Conference on Decision Aid Sciences and Applications (DASA), pp. 384-388, DOI: 10.1109/DASA59624.2023.10286788.
  3. Alford, J. (2019, April 11). Our Co-Production Journey: From Sandpits to Bird Boxes. London, United Kingdom: Imperial College London.
  4. Ali, A. J., Fuenzalida, J., Gómez, M., & Williams, M. J. (2021, June). Four Lenses on People Management in the Public Sector: An Evidence Review and Synthesis. Oxford Review of Economic Policy, 37 (2): 335-366.
  5. Amsterdam Public Health Research Institute (2021). APH Quality Handbook. Amsterdam: Amsterdam Public Health Research Institute.
  6. Bandai Namco (n.d.). Teamwork Makes the Dream Work. Available at: https://bandainamcomobile.com/news/power-up-your-teamwork-how-bandai-namco-mobile-builds-stronger-teams.
  7. Bellet, C., De Neve, J., & Ward, G. (2019 October 14). Does Employee Happiness Have an Impact on Productivity? Saïd Business School WP 2019-13. Oxford, UK: Oxford University.
  8. Bennett, M., Gadlin, H., & Marchand, C. (2018). Collaboration Team Science: Field Guide. Rockville, MD: National Institutes of Health.
  9. Berlin School of Business and Innovation (2022, September 22). How Do Technical Abilities Combined with Leadership Skills Fuel Career Growth? Available at: https://www.berlinsbi.com/blog/career-advice/how-do-technical-abilities-combined-with-leadership-skills-fuel-career-growth.
  10. Brief, A. P. & Weiss, H. M. (2022, February). Organizational Behavior: Affect in the Workplace. Annual Review of Psychology, 53 (1): 279-307.
  11. Cisco (2019). Next-Generation IT Talent Strategies: How CIOs Can Close the Skills Gap and Drive True Business Transformation. Available at: https://www.cisco.com/c/dam/global/en_uk/solutions/executive-perspectives/pdf/ITTalent.pdf.
  12. Couture, N. (2016, October 27). A Note About Teams. CIO. Boston, MA: International Data Group (IDG).
  13. Daly, L. (2002). Identify Your Project Management Team’s Level of Development and Facilitate It to Success. Paper presented at Project Management Institute Annual Seminars and Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.
  14. Dechurch, Leslie; & Mesmer-Magnus, Jessica. (2010). The Cognitive Underpinnings of Effective Teamwork: A Meta-Analysis. The Journal of Applied Psychology, 95: 32-53.
  15. Defense Advanced Research Projects Agency (DARPA) (2023, February 23). Episode 65: A Sprint to Tomorrow, Powered by Teamwork [Podcast]. Available at: https://www.darpa.mil/news-events/2023-02-23a.
  16. Deloitte (2017). Digital Era Technology Operating Models, Volume 2. New York, NY: Deloitte Touche Tohmatsu Limited.
  17. DevOps Institute (2021). 2021 Upskilling Enterprise DevOps Skills Report. Boca Raton, FL: DevOps Institute.
  18. Dickinson, A.; & Stoneman, K. (1989). Individual Performance as a Function of Group Contingencies and Group Size. Journal of Organizational Behavior Management, 10: 131-150.
  19. Dolev, Niva, & Itzkovich, Yariv (2020). In the AI Era, Soft Skills are the New Hard Skills. In: Artificial Intelligence and Its Impact on Business, pp. 55-77. Charlotte, NC: Information Age Publishing.
  20. Dzombak, Rachel, & Palat, Jay (2021, August 30). 5 Ways to Start Growing an AI-Ready Workforce. Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University.
  21. Elliott, Joshua (n.d.). Artificial Social Intelligence for Successful Teams (ASIST). Arlington, VA: Defense Advanced Research Projects Agency (DARPA).
  22. Exceptional Agility (2023, January 1). Making Teams More Agile: Strategies and Benefits. Available at: https://exceptionalagility.com/blog/files/teams.html.
  23. Finkelstein, S. (2017, October 29). Why Companies Should Hire Teams, Not Individuals. The Wall Street Journal. New York, NY: The Wall Street Journal.
  24. Forbes (2018, April 23). How to Fast-Track Any Team to Success. Forbes. New York, NY: Forbes.
  25. Forbes (2012, October 27). How the iPad Mini is Defining Tim Cook’s Apple. Forbes. New York, NY: Forbes.
  26. Gartner (2020, December 15). How to Staff Your AI Team. Available at: https://www.gartner.com/smarterwithgartner/how-to-staff-your-ai-team.
  27. Glover, P. (2012, March 13). Team Conflict: Why It’s a Good Thing. Fast Company. New York, NY: Mansueto Ventures.
  28. Gorman, Austin (2023, April 27). How to Strengthen Your Soft Skills for AI and the Future of Work. Fast Company. Available at: https://www.fastcompany.com/90887540/how-to-strengthen-your-soft-skills-for-ai-and-the-future-of-work.
  29. Graffius, Scott M. (2023, October 13). The Science of High-Performance Game Development Teams [Presentation]. Talk delivered at the W Love Games International Video Game Development Conference 2023 - Helsinki, Finland. Digital Object Identifier (DOI): 10.13140/RG.2.2.28602.16326. DOI link: https://dx.doi.org/10.13140/RG.2.2.28602.16326.
  30. Graffius, Scott M. (2023, July 15). Successful Video Game Development Teams Leverage an Extensive Range of Hard Skills and Soft Skills. Available at: https://scottgraffius.com/blog/files/gamedev.html. DOI: 10.13140/RG.2.2.31205.17124.
  31. Graffius, Scott M. (2023, April 26). The Science of High-Performance Teams [Presentation]. Talk delivered at the DevOps Institute’s SKILup Day 2023 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.15888.28169. DOI link: https://dx.doi.org/10.13140/RG.2.2.15888.28169.
  32. Graffius, Scott M. (2023, January 9). Use the Phases of Team Development (Based on Bruce W. Tuckman's Model of Forming, Storming, Norming, Performing, and Adjourning) to Help Teams Grow and Advance: 2023 Update. Available at: https://scottgraffius.com. Digital Object Identifier (DOI): 10.13140/RG.2.2.10720.35846. DOI link: https://dx.doi.org/10.13140/RG.2.2.10720.35846.
  33. Graffius, Scott M. (2023, June 29). What Successful AI Teams Have in Common [Presentation]. Talk delivered at Conf42 Quantum Computing 2023 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.29382.45120. DOI link: https://dx.doi.org/10.13140/RG.2.2.29382.45120.
  34. Graffius, Scott M. (2023, May 1). Fueling the Development of Innovative and Life-Changing AI Solutions [Presentation]. Talk delivered to an audience of Technology professionals (including Data Scientists, Machine Learning Engineers, Data Engineers, AI Researchers, Project Managers, Business Analysts, UX Designers, Software Developers, Cloud Architects, Data Privacy and Security Specialists, and others involved or interested in AI) at a private event in Mountain View, California, United States. Digital Object Identifier (DOI): 10.13140/RG.2.2.27956.73601. DOI link: https://dx.doi.org/10.13140/RG.2.2.27956.73601.
  35. Graffius, Scott M. (2022, February 4). Team Development Tradecraft: A Source of Competitive Advantage [Workshop]. Session at private event in Adelaide, Australia. DOI: 10.13140/RG.2.2.14092.80002.
  36. Graffius, Scott M. (2022, May 13). Want Happier and More Productive DevOps Teams? [Presentation]. Talk delivered at DevOpsDays Geneva, Switzerland 2022 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.22252.85127. DOI link: https://dx.doi.org/10.13140/RG.2.2.22252.85127.
  37. Graffius, Scott M. (2021, February 20). But First, the Team! [Presentation]. Talk delivered at the Brno, Czech Republic DevConf.CZ 2021 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.29016.72964. DOI link: https://dx.doi.org/10.13140/RG.2.2.29016.72964.
  38. Graffius, Scott M. (2021, June 21). DevOps and Team Leadership [Workshop]. Session at private event in Las Vegas, NV. DOI: 10.13140/RG.2.2.15380.22401.
  39. Graffius, Scott M. (2021, May 13). But First, the Team! [Presentation]. Lecture delivered at DevOps Pro Europe 2021 Conference. Based and simulcast live from Vilnius, Lithuania. DOI: 10.13140/RG.2.2.30524.36481.
  40. Graffius, Scott M. (2021, November 10). An Error Was Introduced Into the Seventh Edition of 'A Guide to the Project Management Body of Knowledge (PMBOK).’ Los Angeles, CA: Scott M. Graffius.
  41. Graffius, Scott M. (2021, November 8). Bruce Tuckman’s Model (Forming, Storming, Norming, Performing, and Adjourning) is Highly Relevant and Beneficial, But It Doesn’t Please Everyone. Los Angeles, CA: Scott M. Graffius.
  42. Graffius, Scott M. (2021, October 5). Navigate the Phases of Team Development with Speed and Agility for Happier and More Productive Teams [Presentation]. Talk delivered at the Institute of Electrical and Electronics Engineers IEEE Day 2021 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.20055.19365. DOI link: https://dx.doi.org/10.13140/RG.2.2.20055.19365.
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  44. Graffius, Scott M. (2018, October 18). Agile Scrum Helps Innovators, Disruptors, and Entrepreneurs Develop and Deliver Products at Astounding Speed Which Drives Competitive Advantage [Presentation]. Talk delivered at Techstars Startup Week Conference. DOI: 10.13140/RG.2.2.25009.12647.
  45. Himmelstein, D. (2018, January 26). Team Cycles and Culture Development. San Jose, CA: Acer, Inc.
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  49. Jovanovic, M., Mesquida, A., Radaković, N., & Mas, A. (2016). Agile Retrospective Games for Different Team Development Phases. Journal of Universal Computer Science, 22: 1489-1508.
  50. KPMG (2017). The Digital Fund, Season 2. Amstelveen, Netherlands: KPMG International.
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scott_m_graffius_-_blog_spacer_-_v23111107_-_cite

How to Cite This Article

Graffius, Scott M. (2024, January 5). Scott M. Graffius
Phases of Team Development: 2024 Update. Available at: https://scottgraffius.com/blog/files/teams-2024.html. DOI: 10.13140/RG.2.2.28629.40168.

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Permission Request Information

To request permission to use the
‘Phases of Team Development’ visual shown at the top of this article or any other material from this publication, email Scott M. Graffius. If your request is approved, Graffius will give you an authorization/license and, if applicable, high-resolution files of the visual.

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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:



Follow Scott M Graffius on Twitter - v22122107 1000x1000 lr - sq

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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Post-Publication Notes

Update on 7 January 2025

Scott M. Graffius periodically updates his 'Phases of Team Development' work. The most current edition is
here.

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© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.


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Cisco Features Scott M. Graffius' 'Phases of Team Development' Work

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Cisco Features Scott M. Graffius' 'Phases of Team Development' Work - Rectange - LwRes


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Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his 'Phases of Team Development' as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Leaders of teams — Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and others — can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.

Graffius initially developed the material in 2008, and he periodically refreshes it. For details on the current (2024) edition including permission request information, high resolution files, and more, visit
here.

Graffius’ ‘Phases of Team Development’ work is used by businesses, professional associations, government agencies, and universities around the world. Examples include Yale University, IEEE, Constructor Institute (Switzerland), Adobe, Boston University, Amsterdam Public Health Research Institute, United States National Park Service, Bayer, Ford, University of Galway (Ireland), Hasso Plattner Institute (Germany), American Management Association, UC San Diego, and many more.

Cisco was added to the list.

Cisco Features Scott M. Graffius' 'Phases of Team Development' Work - Excerpts - 1 - LwRes

Excerpt 1 of the request from Cisco and the license granted by Scott M. Graffius to Cisco is above.

Cisco Features Scott M. Graffius' 'Phases of Team Development' Work - Excerpts - 2 - LwRes

Excerpt 2 of the request from Cisco and the license granted by Scott M. Graffius to Cisco is above.

Cisco Features Scott M. Graffius' 'Phases of Team Development' Work - Excerpts - 3 - LwRes

Excerpt 3 of the request from Cisco and the license granted by Scott M. Graffius to Cisco is above.

About Cisco

Cisco is an American multinational digital communications technology conglomerate corporation headquartered in San Jose, California. It develops, manufactures, and sells networking hardware, software, telecommunications equipment, and other high-technology services and products. Visit https://www.cisco.com to learn more.

How to Cite This Article

Graffius, Scott M. (2024, April 5). Cisco Features Scott M. Graffius' 'Phases of Team Development' Work' Available at:
https://scottgraffius.com/blog/files/cisco-2024.html. DOI: 10.13140/RG.2.2.16689.60000.

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blazing-fast-gdn-1000x1000

980x120

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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

black_spacer_lr_sq_v3

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



black_spacer_lr_sq_v3

About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



black_spacer_lr_sq_v3

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Semiconductor Manufacturing Firm Lam Research Features Scott M. Graffius' 'Phases of Team Development' Intellectual Property

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Semiconductor manufacturing firm Lam Research features Scott M Graffius’ ‘Phases of Team Development’ Intellectual Property - Tw Sz Format - LwRes



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Semiconductor Manufacturing Firm Lam Research Features Scott M. Graffius' 'Phases of Team Development' IP

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his 'Phases of Team Development' as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase. Graffius' 'Phases of Team Development' is registered with the U.S. Copyright Office.

Leaders of teams can apply Graffius' information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.

Graffius' 'Phases of Team Development' intellectual property is used by businesses, professional associations, government agencies, and universities around the world. Select examples include:

  • Adobe,
  • American Management Association,
  • Amsterdam Public Health Research Institute,
  • Bayer,
  • Boston University,
  • Cisco,
  • Deimos Aerospace,
  • DevOps Institute,
  • Ford Motor Company,
  • Hasso Plattner Institute (Germany),
  • IEEE,
  • London South Bank University,
  • Microsoft,
  • New Zealand Government,
  • Torrens University Australia,
  • UC San Diego,
  • TBS Switzerland,
  • UK Sports Institute,
  • University of Galway Ireland,
  • U.S. National Park Service,
  • U.S. Tennis Association,
  • Virginia Tech,
  • Yale University,
  • and many others.

Semiconductor manufacturing firm Lam Research was added to the list.

Here's email 1 of 5: The request from Lam Research to Graffius. (Personal, sensitive, or confidential information is redacted throughout.)

Semiconductor manufacturing firm Lam Research features Scott M Graffius’ ‘Phases of Team Development’ Intellectual Property - Exhibits - 1 - LwRes

Here's email 2 of 5: Response from Graffius to Lam Research.

Semiconductor manufacturing firm Lam Research features Scott M Graffius’ ‘Phases of Team Development’ Intellectual Property - Exhibits - 2 - LwRes

Here's email 3 of 5: Response from Lam Research to Graffius.

Semiconductor manufacturing firm Lam Research features Scott M Graffius’ ‘Phases of Team Development’ Intellectual Property - Exhibits - 3 - LwRes

Here's email 4 of 5: Response from Graffius to Lam Research.

Semiconductor manufacturing firm Lam Research features Scott M Graffius’ ‘Phases of Team Development’ Intellectual Property - Exhibits - 4 - LwRes

And here's email 5 of 5: Response from Lam Research to Graffius.

Semiconductor manufacturing firm Lam Research features Scott M Graffius’ ‘Phases of Team Development’ Intellectual Property - Exhibits - 5 - LwRes

Graffius initially developed his respective material in 2008, and he periodically refreshes it. Information on the current (2024) edition of his 'Phases of Team Development' IP including how to request permission and more is provided later in this article.

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About Scott M. Graffius


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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, creator, award-winning author (Agile Scrum and Agile Transformation), and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Adobe, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, EU's European Commission, Amsterdam Public Health Research Institute, Boston University, U.S. National Park Service, Bayer, Ford, London South Bank University, Warsaw University of Technology, U.S. Tennis Association, Hasso Plattner Institute, American Management Association, Virginia Tech, University of Galway Ireland, UC San Diego, Yale University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 91 conferences and other events across 25 countries. His full bio is available here.

Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About Graffius' Copyrighted 'Phases of Team Development'

Graffius' intellectual property was briefly covered earlier in this article. This section provides additional information.

Graffius initially developed the material in 2008, and he periodically refreshes it. For details on the current (2024) edition including permission request information, high resolution files, and more, select
here.

scott-m-graffius---phases-of-team-development---2024-update---v24010507---jpg-lwres

The visual from the 2024 edition of Graffius' 'Phases of Team Development' is shown above.

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About Lam Research

Lam Research Corporation is a global supplier of innovative wafer fabrication equipment and services to the semiconductor industry. Lam's products and services enable customers to build smaller and better performing devices. Today, most advanced chips are built with Lam technology. Lam Research combines superior systems engineering, technology leadership, and a strong values-based culture, with an unwavering commitment to its customers. Lam Research (Nasdaq: LRCX) is a FORTUNE 500® company headquartered in Fremont, California, with operations around the globe. Visit
https://www.lamresearch.com to learn more.

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How to Cite This Article

Graffius, Scott M. (2024, June 13). Semiconductor Manufacturing Firm Lam Research Features Scott M. Graffius' 'Phases of Team Development' Intellectual Property. Available at:
https://scottgraffius.com/blog/files/lam.html. DOI: 10.13140/RG.2.2.34699.30246.

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© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.


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Boston Scientific Corporation Utilizes Scott M. Graffius' Intellectual Property

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Boston Scientific Used Scott M Graffius' Copyrighted 'Phases of Team Development' IP - Tw - v 24081707 - Alt Hdr Only 4 - LwRes



If there's an update after this article is published, the information will appear in the Post-Publication Notes section.

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Scott M. Graffius' 'Phases of Team Development' Intellectual Property

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Graffius' intellectual property (IP) is registered with the United States Copyright Office.

Graffius initially developed his ‘Phases of Team Development’ unique material in 2008, and he periodically refreshes it.

Graffius' property applicable to this story is
here.

For reference only, the visual for the current (2024) edition is below and the details are
here.

scott-m-graffius---phases-of-team-development---2024-update---v24010507---jpg-lwres

Organizations around the world engage Graffius to deliver compelling talks and workshops. To date, he's presented sessions at 91 conferences and other events across 25 countries, including:

  • Armenia,
  • Australia,
  • Brazil,
  • Canada,
  • Czech Republic,
  • Finland,
  • France,
  • Germany,
  • Greece,
  • Hong Kong,
  • Hungary,
  • India,
  • Ireland,
  • Lithuania,
  • Luxembourg,
  • Nepal,
  • Netherlands,
  • New Zealand,
  • Norway,
  • Romania,
  • Sweden,
  • Switzerland,
  • United Arab Emirates,
  • United Kingdom,
  • and the United States.

Scott M Graffius has delivered 91 talks and workshops across 25 countries - passport style - LwRes

Graffius ‘Phases of Team Development’ IP is central and key to many of those sessions. His rate card and a listing of his engagements are at
https://scottgraffius.com/resources/Exceptional-PPM-and-PMO-Solutions-Rate-Card-for-2024-2025-v24071607.pdf and https://scottgraffius.com/publicspeaker.html, respectively.

With an authorization/license from Graffius, his ‘Phases of Team Development’ IP is featured and used by businesses, professional associations, government agencies, and universities around the world. Examples include:

  • Adobe,
  • American Management Association,
  • Amsterdam Public Health Research Institute,
  • Bayer,
  • Boston University,
  • Broadcom,
  • Cisco,
  • Deimos Aerospace,
  • DevOps Institute,
  • Ford Motor Company,
  • Hasso Plattner Institute,
  • IEEE,
  • Johns Hopkins University,
  • LeadingEng,
  • London South Bank University,
  • Manufacturers Alliance,
  • Microsoft,
  • New Zealand Government,
  • Oracle,
  • TBS Switzerland,
  • Torrens University Australia,
  • U.S. National Park Service,
  • U.S. Tennis Association,
  • UC San Diego,
  • UK Sports Institute,
  • University of Galway Ireland,
  • Virginia Tech,
  • Warsaw University,
  • Yale University,
  • and many others.

Copyrights protect the IP rights of creators, ensuring they receive recognition and compensation for their work, thus incentivizing creativity and innovation. Graffius is vigilant in upholding, protecting and enforcing his copyrights and other IP rights.

Boston Scientific — a global BioMed and BioTech corporation — used Graffius’ ‘Phases of Team Development’ IP without permission or attribution.

Notes:
  • This article includes brief excerpts from Boston Scientific and other sources, attributed and used under fair use for news reporting and analysis. Graffius redacted sensitive information.
  • Scott M. Graffius’ ‘Phases of Team Development’ IP is copyright © Scott M. Graffius. All rights reserved.
  • Boston Scientific name, mark and content are the property of Boston Scientific Corporation. Boston Scientific images (logo and corporate headquarters) provided courtesy of Boston Scientific. © 2024 Boston Scientific Corporation or its affiliates. All rights reserved.

Boston Scientific Utilizes Scott M. Graffius' 'Phases of Team Development' IP Without Permission or Attribution

Boston Scientific is a biomedical/biotechnology engineering firm and multinational manufacturer of medical devices. Their website at
https://www.bostonscientific.com/en-US/about-us.html informs that the company operates globally, employs 48,000 people, has invested $1.4 billion in research and development, and has $14.2 billion in net sales. A photo of their corporate headquarters is shown below.

Boston Scientific Used Scott M Graffius' Copyrighted 'Phases of Team Development' IP - Tw - v 24081707 - 2 - Headquarters - LwRes

Boston Scientific did not request nor receive permission to use Graffius' 'Phases of Team Development' IP.

Unfortunately, Boston Scientific's "Presentation Templates" site, shown next, includes content which infringes on Graffius' copyright.

Boston Scientific Used Scott M Graffius' Copyrighted 'Phases of Team Development' IP - Tw - v 24081707 - 3 - Templates Website - LwRes

The top of Boston Scientific's website includes four elements: Home, PowerPoint Templates, Visual & Data Templates, and “?”. As delineated below, selecting the "?" starts an email to [name redacted]@bsci.com.

Boston Scientific Used Scott M Graffius' Copyrighted 'Phases of Team Development' IP - Tw - v 24081707 - 4 - Q - LwRes

As shown next, BSCI.com is the property of the Boston Scientific Corporation. Visual 1 of 2 is below.

Boston Scientific Used Scott M Graffius' Copyrighted 'Phases of Team Development' IP - Tw - v 24081707 - 5 - BSCI - LwRes

Visual 2 of 2 is below.

Boston Scientific Used Scott M Graffius' Copyrighted 'Phases of Team Development' IP - Tw - v 24081707 - 6 - BSCI - LwRes

And entering BSCI.com into a browser automatically takes the user to Boston Scientific's main website.

Selecting the URL (shown in the visual below) at Boston's Scientific's "Presentation Templates" site downloads a PowerPoint. Slide 1 (also shown in the visual below) infringes on Graffius' copyright.

Boston Scientific's use of Graffius' copyrighted text content is covered shortly.

Boston Scientific Used Scott M Graffius' Copyrighted 'Phases of Team Development' IP - Tw - v 24081707 - 7 - PowerPoint - LwRes

As shown below, summary information for Boston Scientific's respective PowerPoint lists the author of the file as [name redacted]@bsci.com. That's the same identifier listed earlier. And again, @BSCI.com is a Boston Scientific address.

Boston Scientific Used Scott M Graffius' Copyrighted 'Phases of Team Development' IP - Tw - v 24081707 - 8 - Summary Info - LwRes

Boston Scientific's material infringes on Graffius' copyright. The infringement uses a significant portion (the majority of) Graffius' IP. There are too many examples to list, but some follow.

🟢 Under Forming, Scott M. Graffius’ copyrighted property includes “Questioning”
🔴 Under Forming, Boston Scientific’s infringing material includes “Questioning”
 
🟢 Under Forming, Scott M. Graffius’ copyrighted property includes “Socializing”
🔴 Under Forming, Boston Scientific’s infringing material includes “Socializing”
 
🟢 Under Forming, Scott M. Graffius’ copyrighted property includes “Displaying eagerness”
🔴 Under Forming, Boston Scientific’s infringing material includes “Displaying eagerness”
 
🟢 Under Forming, Scott M. Graffius’ copyrighted property includes “Sticking to safe topics”
🔴 Under Forming, Boston Scientific’s infringing material includes “Sticking to safe topics”
 
🟢 Under Forming, Scott M. Graffius’ copyrighted property includes “Taking the ‘lead’”
🔴 Under Forming, Boston Scientific’s infringing material includes “Taking the ‘lead’”
 
🟢 Under Forming, Scott M. Graffius’ copyrighted property includes “Quick response times”
🔴 Under Forming, Boston Scientific’s infringing material includes “Quick response times”
 
🟢 Under Storming, Scott M. Graffius’ copyrighted property includes “Resistance”
🔴 Under Storming, Boston Scientific’s infringing material includes “Resistance”
 
🟢 Under Storming, Scott M. Graffius’ copyrighted property includes “Lack of participation”
🔴 Under Storming, Boston Scientific’s infringing material includes “Lack of participation”

🟢 Under Storming, Scott M. Graffius’ copyrighted property includes “Conflict”
🔴 Under Storming, Boston Scientific’s infringing material includes “Conflict”
 
🟢 Under Storming, Scott M. Graffius’ copyrighted property includes “Competition”
🔴 Under Storming, Boston Scientific’s infringing material includes “Competition”
 
🟢 Under Storming, Scott M. Graffius’ copyrighted property includes “High emotions”
🔴 Under Storming, Boston Scientific’s infringing material includes “High emotions”
 
🟢 Under Storming, Scott M. Graffius’ copyrighted property includes “Normalizing matters”
🔴 Under Storming, Boston Scientific’s infringing material includes “Normalizing matters”
 
🟢 Under Norming, Scott M. Graffius’ copyrighted property includes “Encouraging leadership”
🔴 Under Norming, Boston Scientific’s infringing material includes “Encouraging leadership”
 
🟢 Under Norming, Scott M. Graffius’ copyrighted property includes “Reconciliation”
🔴 Under Norming, Boston Scientific’s infringing material includes “Reconciliation”
 
🟢 Under Norming, Scott M. Graffius’ copyrighted property includes “Developing cohesion”
🔴 Under Norming, Boston Scientific’s infringing material includes “Developing cohesion”
 
🟢 Under Performing, Scott M. Graffius’ copyrighted property includes “Healthy system”
🔴 Under Performing, Boston Scientific’s infringing material includes “Healthy system”

🟢 Under Performing, Scott M. Graffius’ copyrighted property includes “Celebrating”
🔴 Under Performing, Boston Scientific’s infringing material includes “Celebrating”
 
🟢 Under Adjourning, Scott M. Graffius’ copyrighted property includes “Shift to process orientation”
🔴 Under Adjourning, Boston Scientific’s infringing material includes “Shift to process orientation”
 
🟢 Under Adjourning, Scott M. Graffius’ copyrighted property includes “Sadness”
🔴 Under Adjourning, Boston Scientific’s infringing material includes “Sadness”

🟢 Under Adjourning, Scott M. Graffius’ copyrighted property includes “Recognizing change”
🔴 Under Adjourning, Boston Scientific’s infringing material includes “Recognizing change”

Those are just some examples.

Corresponding visuals follow. Here's part 1 of 2.

Boston Scientific Used Scott M Graffius' Copyrighted 'Phases of Team Development' IP - Tw - v 24081707 - 9 - SideBySideX - LwRes

And here's part 2 of 2.

Boston Scientific Used Scott M Graffius' Copyrighted 'Phases of Team Development' IP - Tw - v 24081707 - 10 - SideBySideX - LwRes

Boston Scientific did not request nor receive permission to use Graffius' IP. Nevertheless, Boston Scientific used a significant portion (the majority) of Graffius' IP and Boston Scientific did not credit Graffius as the author and copyright owner.

Ethics, Integrity, and IP Rights Including Copyright

What are Boston Scientific's stated commitments to ethics, integrity, and copyright and other IP rights? Answers follow.

As reported at
https://www.bostonscientific.com/en-US/corporate-responsibility/integrity.html, Boston Scientific’s priorities include: “We believe in strong corporate governance and business practices that reflect our priorities, values and commitment to ethics and integrity.” But Boston Scientific infringed on Graffius' copyright.

Boston Scientific Used Scott M Graffius' Copyrighted 'Phases of Team Development' IP - Tw - v 24081707 - 11 - Ethics - LwRes

In a press release at
https://news.bostonscientific.com/news-releases?item=58870, Jim Tobin, President and Chief Executive Officer of Boston Scientific, is reported as saying: “Boston Scientific was built on the strength of its intellectual property.” But Boston Scientific utilized Graffius' IP — and without permission or attribution.

Boston Scientific Used Scott M Graffius' Copyrighted 'Phases of Team Development' IP - Tw - v 24081707 - 12 - CEO - LwRes

The company’s ‘Code of Conduct’ at
https://www.bostonscientific.com/content/dam/bostonscientific/corporate/citizenship/compliance-ethics/Code%20of%20Conduct/2022/2022_CodeofConduct_English.pdf states that: “Boston Scientific protects its intellectual property rights to patents, trade names, trademarks, copyrights, trade secrets, and other intellectual property. We also respect the intellectual property rights of others.” But Boston Scientific infringed on Graffius' IP rights.

Boston Scientific Used Scott M Graffius' Copyrighted 'Phases of Team Development' IP - Tw - v 24081707 - 13 - Respect - LwRes

Boston Scientific addresses copyright infringement at
https://www.bostonscientific.com/en-US/medical-specialties/electrophysiology/CRM-YouTube-Disclaimer.html, among other places. There, it informs that: “It is strictly forbidden to make copies, whether partial or total and on whichever media without prior approval. Anyone failing to respect this provision will be guilty of copyright infringement and liable to criminal punishment according to the law.” As shown, Boston Scientific's content infringes on Graffius' copyright.

Boston Scientific Used Scott M Graffius' Copyrighted 'Phases of Team Development' IP - Tw - v 24081707 - 14 - Law - LwRes

Status

Scott M. Graffius notified Boston Scientific Corporation of their infringement. Here's an excerpt from Graffius' respective email:

"I did not receive a request to use my ‘Phases of Team Development’ IP nor did I provide an authorization/license for use. A significant portion (the majority) of my IP was used. The use did not credit me as the author and copyright owner. The use has damaged the marketability and value of my IP. For those reasons, among others, your use is not ‘fair use’ nor ‘fair dealing.’ Your use infringes on my copyright."


"Immediately remove your infringing material from your website at the aforementioned link and anywhere else it is located or used, in any form — digital or hard copy."


"I reserve all rights in this serious matter."



As of the time of this article, Boston Scientific Corporation has not responded to the notice nor discontinued their infringement of Graffius' IP.

Post-publication notes appear at the end of this article.

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Lady Justice 2024 by Scott M Graffius - LwRes

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About Scott M. Graffius


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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an Agile project management expert practitioner, consultant, creator, multi-award-winning author, and international public speaker.

He's generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he's served. Businesses and industries range from consumer products to advanced technology (including AI, R&D), e-commerce, music, streaming/OTT video, television, film, video games, financial services, government, and more.

Graffius and content from his books (
Agile Scrum and Agile Transformation), talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities around the world. Examples include Adobe, American Management Association, Amsterdam Public Health Research Institute, Bayer, Boston University, Broadcom, Cisco, Deimos Aerospace, DevOps Institute, EU's European Commission, Ford Motor Company, Hasso Plattner Institute Germany, IEEE, Johns Hopkins University, London South Bank University, Microsoft, National Academy of Sciences, New Zealand Government, Oracle, Project Management Institute, Torrens University Australia, UC San Diego, TBS Switzerland, UK Sports Institute, University of Galway Ireland, U.S. Department of Energy, U.S. National Park Service, U.S. Tennis Association, Virginia Tech, Warsaw University of Technology, Yale University, Zurich University of Applied Sciences, and many others.

He delights audiences around the world with dynamic and engaging talks and workshops. He's presented sessions at 91 conferences and other events across 25 countries. Visit
here to learn more and here to ask Scott to speak at your event.

Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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How to Cite This Article


Graffius, Scott M. (2024, August 19). Boston Scientific Corporation Utilizes Scott M. Graffius' Intellectual Property. Available at:
https://scottgraffius.com/blog/files/bsci.html. DOI: 10.13140/RG.2.2.14032.32001.

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Post-Publication Notes

If there are any supplements or updates to this article after the date of publication, they will appear here.

Update on 13 October 2024

Graffius notified Boston Scientific via email on 12 August 2024 about their violation of his intellectual property rights. This article was published on 19 August 2024.

As of today, 13 October 2024, Boston Scientific has not responded to Graffius’ notice of their violation. However, Graffius observed that Boston Scientific disabled access to their infringing content. Specifically, the https://r.mobirisesite.com/292221/assets/files/Stages-of-Group-Development-.pptx link that went to their infringing content before
now displays an error page. A screen shot is below.

boston_scientific_disabled_access_to_their_infrining_content_-_screenshot

Again, Boston Scientific blatantly violated Graffius' copyright, damaging the marketability and value of his intellectual property. Copyright infringement is so serious that it is a Federal crime.

This consequential matter is currently open. It is not resolved.

Graffius reserves his rights. If Graffius opts to take legal action against Boston Scientific for their violation of his copyright, the Federal case will include the greater of statutory damages or actual damages, special charges for willful infringement (which has been clarified by the courts to be either "intentional behavior" or merely "reckless behavior"), and additional costs.

Any additional updates will appear here.

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A PDF of this article is
here

The short link for this article is
https://bit.ly/bsci-x

A link to the infringing PowerPoint file is
here

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Broadcom Features Scott M. Graffius' Intellectual Property

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Broadcom Features Scott M Graffius' 'Phases of Team Development' Intellectual Property - LwRes



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Scott M. Graffius' 'Phases of Team Development' Intellectual Property

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Graffius' intellectual property (IP) is registered with the United States Copyright Office.

Graffius initially developed his ‘Phases of Team Development’ unique material in 2008, and he periodically refreshes it.

For reference, the visual for the current (2024) edition is below and the details are
here.

scott-m-graffius---phases-of-team-development---2024-update---v24010507---jpg-lwres

Organizations around the world engage Graffius to deliver compelling talks and workshops. To date, he's presented sessions at 91 conferences and other events across 25 countries: Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Lithuania, Luxembourg, Nepal, Netherlands, New Zealand, Norway, Romania, Sweden, Switzerland, United Arab Emirates, United Kingdom, and the United States.

Scott M Graffius has delivered 91 talks and workshops across 25 countries - passport style - LwRes

Graffius ‘Phases of Team Development’ IP is central and key to many of those sessions. His rate card and a listing of his engagements are at
https://scottgraffius.com/resources/Exceptional-PPM-and-PMO-Solutions-Rate-Card-for-2024-2025-v24071607.pdf and https://scottgraffius.com/publicspeaker.html, respectively.

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Graffius' 'Phases of Team Development' Intellectual Property Is Used By Organizations Around The World — And Broadcom Was Added To The List

With an authorization/license from Graffius, his ‘Phases of Team Development’ IP is featured and used by businesses, professional associations, government agencies, and universities around the globe. Examples include Boston University, Cisco, IEEE, Johns Hopkins University, Microsoft, Oracle, UC San Diego, UK Sports Institute, Yale University, and many more.

Broadcom was added to the list.

Here's email 1 of 3: The request from Broadcom to Graffius. (Personal, sensitive, or confidential information is redacted throughout.)

Broadcom Features Scott M Graffius' Intellectual Property - Excerpts - 1 - LwRes

Here's email 2 of 3: Graffius' response to Broadcom.

Broadcom Features Scott M Graffius' Intellectual Property - Excerpts - 2 - LwRes

Here's email 3 of 3: Broadcom's response to Graffius.

Broadcom Features Scott M Graffius' Intellectual Property - Excerpts - 3 - LwRes

To learn more about Graffius' 'Phases of Team Development' intellectual property, visit
here.

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About Broadcom

Broadcom Inc. (NASDAQ: AVGO) is a global technology leader that designs, develops, manufactures, and supplies a broad range of semiconductor, enterprise software, and security solutions. Broadcom's category-leading product portfolio serves critical markets including cloud, data center, networking, broadband, wireless, storage, industrial, and enterprise software. Its solutions include service provider and enterprise networking and storage, mobile device and broadband connectivity, mainframe, cybersecurity, and private and hybrid cloud infrastructure. Broadcom is headquartered in Palo Alto, California. For more information, visit
https://www.broadcom.com.

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About Scott M. Graffius


Scott_M_Graffius_-_Blue_-_1000x1000_-LwRes

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management expert practitioner, consultant, creator, global authority on teamwork tradecraft, award-winning author, and international public speaker.

He's generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he's served. Businesses and industries range from consumer products to advanced technology (including AI, R&D), e-commerce, music, streaming/OTT video, television, film, video games, financial services, government, and more.

Graffius and content from his books (
Agile Scrum and Agile Transformation), talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities around the world. Examples include Adobe, American Management Association, Amsterdam Public Health Research Institute, Bayer, Boston University, Broadcom, Cisco, Deimos Aerospace, DevOps Institute, EU's European Commission, Ford Motor Company, Hasso Plattner Institute Germany, IEEE, Johns Hopkins University, London South Bank University, Microsoft, National Academy of Sciences, New Zealand Government, Oracle, Project Management Institute, Torrens University Australia, UC San Diego, TBS Switzerland, UK Sports Institute, University of Galway Ireland, U.S. Department of Energy, U.S. National Park Service, U.S. Tennis Association, Virginia Tech, Warsaw University of Technology, Yale University, Zurich University of Applied Sciences, and many others.

He delights audiences around the world with dynamic and engaging talks and workshops. He's presented sessions at 91 conferences and other events across 25 countries. Visit
here to learn more and here to ask Scott to speak at your event.

Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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scott_m_graffius_-_blog_spacer_-_v23111107_-_cite

How to Cite This Article


Graffius, Scott M. (2024, September 10). Broadcom Features Scott M. Graffius' Intellectual Property. Available at:
https://scottgraffius.com/blog/files/broadcom.html. DOI: 10.13140/RG.2.2.20077.19686.

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Post-Publication Notes

If there are any supplements or updates to this article after the date of publication, they will appear here.

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A PDF of this article is
here

The short link for this article is
https://bit.ly/avgo-1

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Japan Backlog User Group Event Featured Scott M. Graffius’ ‘Phases of Team Development’

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Japan Backlog Users Group (JBUG) Featured Intellectual Property of Scott M Graffius - Blg Hdr - LwRes



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Scott M. Graffius' Intellectual Property on Team Development

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Graffius' intellectual property (IP) is registered with the United States Copyright Office.

Graffius initially developed his ‘Phases of Team Development’ unique material in 2008, and he periodically refreshes it.

For reference, the visual for the current (2024) edition is below and the details are
here.

scott-m-graffius---phases-of-team-development---2024-update---v24010507---jpg-lwres

Organizations around the world engage Graffius to deliver compelling talks and workshops. To date, he's presented sessions at 91 conferences and other events across 25 countries: Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Lithuania, Luxembourg, Nepal, Netherlands, New Zealand, Norway, Romania, Sweden, Switzerland, United Arab Emirates, United Kingdom, and the United States.

Scott M Graffius has delivered 91 talks and workshops across 25 countries - passport style - LwRes

Graffius ‘Phases of Team Development’ IP is central and key to many of those sessions. His rate card and a listing of his engagements are at
https://scottgraffius.com/resources/Exceptional-PPM-and-PMO-Solutions-Rate-Card-for-2024-2025-v24071607.pdf and https://scottgraffius.com/publicspeaker.html, respectively.

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Graffius' 'Phases of Team Development' Intellectual Property Is Used By Organizations Around The World

With an authorization/license from Graffius, his ‘Phases of Team Development’ intellectual property is featured and used by businesses, professional associations, government agencies, and universities around the globe. Examples include:

  • Adobe,
  • American Management Association,
  • Amsterdam Public Health Research Institute,
  • Bayer
  • Boston University,
  • Broadcom,
  • Cisco,
  • Deimos Aerospace,
  • DevOps Institute,
  • Erste Group Bank AG (Austria),
  • FINAT,
  • Ford Motor Company,
  • FSU College of Medicine,
  • Hasso Plattner Institute,
  • IEEE,
  • James Madison University,
  • Johns Hopkins University,
  • LeadingEng,
  • London South Bank University,
  • Manufacturers Alliance,
  • Microsoft,
  • New Zealand Government,
  • Oracle,
  • Royal Australasian College of Physicians,
  • TBS Switzerland,
  • Torrens University Australia,
  • Tufts University,
  • U.S. National Park Service,
  • U.S. Tennis Association,
  • UC San Diego,
  • UK Sports Institute,
  • University of Galway Ireland,
  • Victorian Institute of Technology (Australia),
  • Virginia Tech,
  • Warsaw University,
  • Western Sydney University,
  • World Resources Institute,
  • Yale University,
  • ZHAW Zurich University of Applied Sciences,
  • and many others.

The Japan Backlog User Group (JBUG) was added to the list!

Technology engineer Makky Tyuyan featured Graffius’ ‘Phases of Team Development’ material in his
talk at a Japan Backlog User Group event on March 26, 2024. Excerpts with visuals follow.

Excerpt 1, showing the cover slide, is below.

Japan Backlog User Group Featured Graffius' 'Phases of Team Development' Intellectual Property on Collaboration - Excerpt 1 - LwRes

Excerpt 2 is next. It shows slide 23, featuring Graffius' work.

Japan Backlog User Group Featured Graffius' 'Phases of Team Development' Intellectual Property on Collaboration - Excerpt 2 - LwRes

And here's excerpt 3. It's slide 26, with another display of Graffius' work.

Japan Backlog User Group Featured Graffius' 'Phases of Team Development' Intellectual Property on Collaboration - Excerpt 3 - LwRes

To learn more about Graffius' 'Phases of Team Development' intellectual property, visit
here.

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About the Japan Backlog User Group

The Japan Backlog User Group (JBUG) (
ジェイバグ ) is a community for users of Backlog, a project and task management tool, where members gather to share knowledge, discuss best practices, and enhance their hard (technical) and soft (interpersonal) skills. JBUG organizing events across Japan that feature talks, workshops, networking opportunities, and more. To learn more about JBUG, visit their website at https://jbuginfo.backlog.com.

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About Scott M. Graffius


Scott_M_Graffius_-_Blue_-_1000x1000_-LwRes

Scott M. Graffius is a global leader in agile project management, an expert on teamwork tradecraft, an authority on temporal dynamics on social media platforms, a creator, a consultant, a trainer, an award-winning author, and an international public speaker.

He's generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he's served. Businesses and industries range from consumer products to advanced technology (including AI, R&D), e-commerce, music, streaming/OTT video, television, film, video games, financial services, government, and more.

Graffius and content from his books (
Agile Scrum and Agile Transformation), talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities around the world. Examples include Adobe, American Management Association, Amsterdam Public Health Research Institute, Bayer, Boston University, Broadcom, Cisco, Deimos Aerospace, DevOps Institute, EU's European Commission, Ford Motor Company, Hasso Plattner Institute Germany, IEEE, Johns Hopkins University, London South Bank University, Microsoft, National Academy of Sciences, New Zealand Government, Oracle, Project Management Institute, Torrens University Australia, UC San Diego, TBS Switzerland, UK Sports Institute, University of Galway Ireland, U.S. Department of Energy, U.S. National Park Service, U.S. Tennis Association, Virginia Tech, Warsaw University of Technology, Yale University, Zurich University of Applied Sciences, and many others.

He delights audiences around the world with dynamic and engaging talks and workshops. He's presented sessions at 91 conferences and other events across 25 countries. Visit
here to learn more and here to ask Scott to speak at your event.

Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes


ScottGraffius_Com - TurningWest Plagiarism - Lady Justice - iPhone - LwRes


Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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scott_m_graffius_-_blog_spacer_-_v23111107_-_cite

How to Cite This Article


Graffius, Scott M. (2024, October 8). Japan Backlog User Group Event Featured Scott M. Graffius’ ‘Phases of Team Development.’ Available at:
https://scottgraffius.com/blog/files/japan-backlog-user-group.html. DOI: 10.13140/RG.2.2.24605.32482.
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Post-Publication Notes

If there are any supplements or updates to this article after the date of publication, they will appear here.

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scott_m_graffius_-_blog_spacer_-_v23111107_-_x---rev-24101207---content-acknowledgements---lwres

Content Acknowledgements

This article (including integrated visuals) provides brief excerpts from the respective JBUG event, attributed and used under fair use for news reporting and analysis. Japan Backlog User Group (JBUG) (ジェイバグ) name and mark are the property of the Japan Backlog User Group. Content of Makky Tyuyan is the property of Makky Tyuyan. Graffius’ ‘Phases of Team Development’ is copyright © Scott M. Graffius.

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scott_m_graffius_-_blog_spacer_-_v23111107_-_x---rev-24101207---copyright---lwres

Copyright

Copyright © Scott M. Graffius. All rights reserved.

Content on this site—including text, images, videos, and data—may not be used for training or input into any artificial intelligence, machine learning, or automatized learning systems, or published, broadcast, rewritten, or redistributed without the express written permission of Scott M. Graffius.


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A PDF of this article is
here

The short link for this article is
https://bit.ly/jbug



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‘Innovation Showcase’ Speaker Quotes Scott M. Graffius

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius - Quote on Metrics - If You Dont Collect Any Metrics Youre Flying Blind - LwRes



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Scott M. Graffius’ award-winning 2016 book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions, includes: "If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they may be obstructing your field of view."

In-House Recruitment (IHR) boasts: "Since 2009, IHR has empowered the UK’s in-house recruiters to be their very best. Open to all, our community exists to recognise, inspire, and educate."

On 7 February 2019, IHR hosted their In-House Recruitment Technology Conference at The Congress Centre London. Emma Güneş presented ‘Innovation Showcase – Landed’ at the event. She closed her talk with, "If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they may be obstructing your field of view." However, she did not attribute the material to Graffius. A recording is on YouTube
here. Regardless of Emma’s intent, her action wrongly leads others to falsely believe that she is the creator and owner of Graffius’ respective copyrighted content.

Graffius maintains, enforces, and protects his copyright and other intellectual property rights. Therefore, this communication is necessary to report the above issue and ensure proper attribution and respect for the author and owner of the content.

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© Copyright 2019 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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'Cat Herders': Retelling the Massive Success Story

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Cat Herders - Retelling the Success Story v8G - LwRes





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Introduction

The 'Cat Herders' commercial is a remarkable piece of advertising history. But, more importantly, it's a case study in how creative work can transform a company's fortunes.

Video of the commercial is embedded in this article.

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Here's the Story

In 2000, Electronic Data Systems (EDS) endeavored to change the company’s image to help advance growth and improve the morale of its employees. It hired the Fallon agency to create a campaign ... and the 'Cat Herders' commercial was born.

Alluding to the management-speak idiom, 'It's like herding cats'—referring to the impossibility of controlling the uncontrollable—it advances an analogy between herding cats and the solutions to seemingly insurmountable problems.

The commercial showed cowboys (most were real, non-actors) herding thousands of cats across the Montana prairie, and it closed with the message, "We bring together information, ideas, and technologies and make them go where you want."

'Cat Herders' was shown on January 30, 2000, at the Super Bowl XXXIV and was cited by then-President Bill Clinton as his favorite commercial. 'Cat Herders' won the First Boards Award, a Cannes Silver Lion, a bronze Clio, Advertising Age’s Best Visual Effects Award, and a silver EFFIE Award. It also received an Emmy nomination for Outstanding Commercial.

'Cat Herders' was a massive success. In addition to awards and accolades, EDS enjoyed an improvement in employee morale and corporate image, along with new business contracts and acquisitions. In 2000, EDS reported fourth-quarter earnings of $5.2 billion (equivalent to about $9.2 billion today), an increase in earnings and a new quarterly record high for the company.

'Cat Herders'—inclusive of its message, "We bring together information, ideas, and technologies and make them go where you want"—resonated with EDS, its employees, its existing clients, new (soon-to-be) clients, those otherwise working in the technology industry, and many others.
One way to think about the successful commercial and its message is that there are solutions to seemingly impossible problems.

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Credits for EDS' 'Cat Herders' (2000) Commercial

  • Director: John O'Hagan
  • Agency: Fallon
  • Agency Producer: Judy Brink
  • Agency Producer: Bob Wendt
  • Agency Producer: Marty Wetherall
  • Creative Director: David Lubars
  • Production Company: Hungry Man
  • Producer: JD Davison
  • Assistant Director: Lee Blaine
  • Cinematographer: Olivier Cocaul
  • Production Designer: Leslie McDonald
  • Stylist: Colleen Atwood
  • Editor: Gordon Carey

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Sources for This Story

This article was based on information from the Television Academy - Emmy Awards, IMDb,
The Wall Street Journal, HP, and the author. Note: EDS is currently part of HP.

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Watch the 'Cat Herders' Video



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About Scott M. Graffius


Scott_M_Graffius_-_Blue_-_1000x1000_-LwRes

Scott M. Graffius is a global leader in agile project management, an expert on teamwork tradecraft, an authority on temporal dynamics on social media platforms, a creator, a consultant, a trainer, an award-winning author, and an international public speaker.

See his
bio to learn more.

IEEE Xplore Publication Featured Scott M Graffius Phases of Team Development Work - rev Sept 19 2024 - HiRes

Scott M. Graffius' 'Phases of Team Development' Featured by ATACC at TBS24 Conference - LwRes2

UC San Diego Features Scott M Graffius Intellectual Property on Teamwork - Geisel - Creative 24101007 - LwRes

Johns Hopkins University Features Work of Scott M Graffius - v24080107 - Tw - LwRes

Semiconductor manufacturing firm Lam Research features Scott M Graffius’ ‘Phases of Team Development’ Intellectual Property - Tw Sz Format - LwRes

Bayer Licensed IP of Agile Expert Scott M Graffius - AgileScrumGuide_com - LwRes

Research by Scott M Graffius Used in Materials for CEWEP 10 Congress Berlin - LwRes G

Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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scott_m_graffius_-_blog_spacer_-_v23111107_-_cite

How to Cite This Article


Graffius, Scott M. (2024, October 22). 'Cat Herders': Retelling the Massive Success Story. Available at:
https://scottgraffius.com/blog/files/cat-herders-success-story.html.

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Post-Publication Notes

If there are any supplements or updates to this article after the date of publication, they will appear here.

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scott_m_graffius_-_blog_spacer_-_v23111107_-_x---rev-24101207---content-acknowledgements---lwres

Content Acknowledgements

The image at the top of this article shows a circa 2000 television with a still frame extracted from the ‘Cat Herders’ commercial on-screen. The still is used under the doctrine of fair use (17 U.S.C. § 107) for the purposes of news reporting, commentary, and educational analysis. The use of this material is transformative in nature, serving to enhance public understanding and discussion of the subject matter. The still is not intended to substitute for the original video, nor does it aim to fulfill the same purpose. The selection of this particular frame was made to illustrate specific points relevant to our analysis, ensuring that the use is both minimal and necessary. The copyright for the video remains with EDS, the owner of the commercial. Note: EDS was subsequently acquired by HP.

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scott_m_graffius_-_blog_spacer_-_v23111107_-_x---rev-24101207---copyright---lwres

Copyright

Copyright © Scott M. Graffius. All rights reserved.

Content on this site—including text, images, videos, and data—may not be used for training or input into any artificial intelligence, machine learning, or automatized learning systems, or published, broadcast, rewritten, or redistributed without the express written permission of Scott M. Graffius.


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Pennsylvania State Agency Used Scott M. Graffius' Intellectual Property

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Pennsylvania State Agency Used Scott M Graffius' Intellectual Property - LwRes




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If there's an update after this article is published, the information will appear in the Post-Publication Notes section.

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Introduction

A whistleblower/tip informed Scott M. Graffius that a Pennsylvania state agency is using his copyrighted property without credit. After Graffius received the details, he confirmed that the report was valid. Based on the indisputable facts, the bad acts involve the ethical issue of plagiarism and the legal issue of copyright infringement. The Pennsylvania state agency's use of Graffius' intellectual property was not ‘fair use’ nor otherwise allowed.

Graffius vigorously maintains, enforces, and protects his copyright and other intellectual property rights. This article serves as a clarion call for the Pennsylvania state agency to face the repercussions of, and take responsibility for, their blatant and damaging violation.

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Background

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Graffius' intellectual property (IP) is registered with the United States Copyright Office.

Graffius initially developed his ‘Phases of Team Development’ unique material in 2008, and he periodically refreshes it.

For reference, the visual from the edition applicable to this case (v2019) [Exhibit 1] is shown below. It is also available
here and other locations. The integrated text applies.

Exhibit 1 - LwRes

As shown above, Graffius’ copyright ownership details are integrated into and appear on his copyrighted property. Specifically, it reads: “Copyright © 2008-2019 Scott M. Graffius. All rights reserved. For permission requests, contact scott@scottgraffius.com.”

Organizations around the world engage Graffius to deliver compelling talks and workshops. To date, he's presented sessions at 91 conferences and other events across 25 countries, including:

  • Armenia,
  • Australia,
  • Brazil,
  • Canada,
  • Czech Republic,
  • Finland,
  • France,
  • Germany,
  • Greece,
  • Hong Kong,
  • Hungary,
  • India,
  • Ireland,
  • Lithuania,
  • Luxembourg,
  • Nepal,
  • Netherlands,
  • New Zealand,
  • Norway,
  • Romania,
  • Sweden,
  • Switzerland,
  • United Arab Emirates,
  • United Kingdom,
  • and the United States.

Graffius ‘Phases of Team Development’ IP is central and key to many of those sessions. His rate card and a listing of his engagements are
here and here, respectively.

With an authorization/license from Graffius, his ‘Phases of Team Development’ IP is featured and used by businesses, professional associations, government agencies, and universities around the world. Examples include:


• Adobe,
• American Management Association,
• Amsterdam Public Health Research Institute,
• Bayer,
• Boston University,
• Broadcom,
• Cisco,
• Deimos Aerospace,
• DevOps Institute,
• Ford Motor Company,
• Hasso Plattner Institute,
• IEEE,
• Johns Hopkins University,
• LeadingEng,
• London South Bank University,
• Manufacturers Alliance,
• Microsoft,
• New Zealand Government,
• Oracle,
• TBS Switzerland,
• Torrens University Australia,
• U.S. National Park Service,
• U.S. Tennis Association,
• UC San Diego,
• UK Sports Institute,
• University of Galway Ireland,
• Virginia Tech,
• Warsaw University,
• Yale University,
• and many others.

Copyrights protect the intellectual property rights of creators, ensuring they receive recognition and compensation for their work, thus incentivizing creativity and innovation. Graffius is vigilant in upholding, protecting, and enforcing his copyrights and other IP rights.

Pennsylvania Department of Human Services Publication Uses Graffius’ Copyrighted Property Without Permission and Without Attribution, Violating Graffius' Intellectual Property Rights

Exhibit 2 is below. It shows pages 1, 54, 55, and 56 of the infringing publication.

Graffius v Pennsylvania - Exhibit 2 - LwRes

As shown above, the infringing document is marked with:

  • “Pennsylvania”
  • “Department of Human Services”
  • “Office of Developmental Programs”
  • “Quality Management Certification Handbook”

The PDF file is named ‘QM_Handbook_FINAL_20220322.pdf.’

The infringing document is known to reside
here and here.

The infringing document may reside at additional locations.

Exhibit 3 is below. It provides a view of characteristics and strategies content from Graffius’ 2019 copyrighted ‘Phases of Team Development’ property, contrasted with infringing corresponding content from the Pennsylvania Department of Human Services’ 2022 ‘Quality Management Certification Handbook.’

Graffius v Pennsylvania - Exhibit 3 - LwRes

Again, Graffius’ copyright ownership details and permission request information are integrated into and appear on his intellectual property.

Permission to use Graffius’ copyrighted property was not requested nor approved.

Nevertheless, Graffius’ copyrighted property was used in the infringing publication.

Comparing Graffius' copyrighted 'Phases of Team Development' intellectual property with the infringing document is reveals blatant infringement. As a supplement to the visual above, here are some examples, shown in-line:

🟢 Graffius’ copyrighted 2019 property includes: ”Sticking to safe topics”
🔴 The infringing 2022 publication includes this: “stick to safe topics”

🟢 Graffius’ copyrighted 2019 property includes: “Taking the ‘lead’”
🔴 The infringing 2022 publication includes this: “taking the lead”

🟢 Graffius’ copyrighted 2019 property includes: “Providing clear expectations and consistent instructions”
🔴 The infringing 2022 publication includes this: “providing clear expectations and consistent instructions”

🟢 Graffius’ copyrighted 2019 property includes: “Competition
🔴 The infringing 2022 publication includes this: “competition”

🟢 Graffius’ copyrighted 2019 property includes: “High emotions”
🔴 The infringing 2022 publication includes this: “strong emotions”

🟢 Graffius’ copyrighted 2019 property includes: “Normalizing matters”
🔴 The infringing 2022 publication includes this: “normalizing”

🟢 Graffius’ copyrighted 2019 property includes: “Reconciliation”
🔴 The infringing 2022 publication includes this: “reconciliation”

🟢 Graffius’ copyrighted 2019 property includes: “Members are engaged & supportive”
🔴 The infringing 2022 publication includes this: “engaged and supportive of each other”

🟢 Graffius’ copyrighted 2019 property includes: “Relief, lowered anxiety”
🔴 The infringing 2022 publication includes this: “relief/lowered anxiety”

🟢 Graffius’ copyrighted 2019 property includes: “Developing cohesion”
🔴 The infringing 2022 publication includes this: “cohesion”

🟢 Graffius’ copyrighted 2019 property includes: “Recognizing individual and group efforts”
🔴 The infringing 2022 publication includes this: “recognizing individual and group efforts”

🟢 Graffius’ copyrighted 2019 property includes: “Providing learning opportunities and feedback”
🔴 The infringing 2022 publication includes this: “providing learning opportunities and feedback”

🟢 Graffius’ copyrighted 2019 property includes: “Monitoring the ‘energy’ of the group”
🔴 The infringing 2022 publication includes this: “monitoring the energy of the group”

🟢 Graffius’ copyrighted 2019 property includes: “Reconciliation”
🔴 The infringing 2022 publication includes this: “reconciliation”

🟢 Graffius’ copyrighted 2019 property includes: “Demonstrations of interdependence”
🔴 The infringing 2022 publication includes this: “demonstration of interdependence”

🟢 Graffius’ copyrighted 2019 property includes: “Ability to effectively produce as a team”
🔴 The infringing 2022 publication includes this: “ability to effectively produce as a team”

🟢 Graffius’ copyrighted 2019 property includes: “’Guiding from the side’ (minimal intervention)”
🔴 The infringing 2022 publication includes this: “guiding from the side lines with minimal intervention”

🟢 Graffius’ copyrighted 2019 property includes: “Celebrating”
🔴 The infringing 2022 publication includes this: “celebrating”

🟢 Graffius’ copyrighted 2019 property includes: “Encouraging group decision-making & problem-solving”
🔴 The infringing 2022 publication includes this: “encouraging group decision-making and problem-solving”

🟢 Graffius’ copyrighted 2019 property includes: “Providing opportunities to share learning across teams”
🔴 The infringing 2022 publication includes this: ”providing opportunities to share learning across teams”

Conclusion

Again, Graffius’ copyright ownership details and permission request information are integrated into and appear on his intellectual property.

Permission to use Graffius’ copyrighted property was not requested nor approved.

Nevertheless, the infringing Pennsylvania Department of Human Services publication used Graffius’ copyrighted property.

A significant volume of Graffius’ copyrighted property was used.

The Pennsylvania Department of Human Services infringing publication did not attribute Graffius’ copyrighted property to Graffius. Accordingly, the Pennsylvania Department of Human Services wrongly leads others to falsely believe that it is the author and owner of Graffius’ respective intellectual property.

The Pennsylvania Department of Human Services blatantly violated Graffius’ intellectual property rights.

Copyright infringement is disgraceful, unprofessional, unethical, immoral, and illegal.

The Pennsylvania Department of Human Services’ infringement damaged the marketability and value of Graffius’ intellectual property.

For the aforementioned reasons, the Pennsylvania Department of Human Services’ use of Graffius’ copyrighted property was not ‘fair use’ nor otherwise allowed.

So long as the Pennsylvania Department of Human Services’ infringing publication exists anywhere, in any form, the Pennsylvania Department of Human Services continues to spread misinformation and violate Graffius’ intellectual property rights.

The Pennsylvania Department of Human Services must immediately implement the following three (3) actions regarding their infringing publication—and any other documents or materials containing infringing content:

  1. Remove the Infringing Material. Electronic Versions: Immediately remove the infringing publication from all digital platforms where it is advertised, promoted, sold, or distributed; this includes removing or disabling any online access to it. Physical Copies: If physical copies of the material are in inventory or circulation, stop further distribution; recall any copies already distributed; destroy all physical copies.
  2. Issue a Retraction. Publish a formal retraction notice acknowledging the infringement and the steps taken to rectify the situation. The notice will present the facts as they are—the notice will not "spin" or "downplay" the infringement.
  3. Notify Relevant Parties. Recipients: Inform the respective subscribers, purchasers, users, or other recipients of the material about the retraction, ensuring transparency about the issue; again, the notice will present the facts as they are—the notice will not "spin" or "downplay" the infringement. Indexes and Databases: Notify any databases or indexing services that list the material so they can update their records accordingly.

Copyrights and other intellectual property rights are essential because they safeguard the works of creators, allowing them to benefit from their efforts, which in turn fosters creativity and innovation. Graffius vigorously maintains, enforces, and protects his copyright and other intellectual property rights.

This troubling and consequential case is open.

If there's an update after this article is published, the information will appear in the Post-Publication Notes section.

Read on to learn:

  • About Pennsylvania,
  • About Scott M. Graffius,
  • References/Sources,
  • How to Cite This Article,
  • Post-Publication Notes,
  • and more.

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About Pennsylvania

Pennsylvania, officially the Commonwealth of Pennsylvania, is a U.S. state spanning the Mid-Atlantic, Northeastern, Appalachian, and Great Lakes regions of the United States.
It’s the fifth-most populous state, with over 13 million residents as of the 2020 U.S. census.

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About Scott M. Graffius


Scott_M_Graffius_-_Blue_-_1000x1000_-LwRes

Scott M. Graffius is a global leader in agile project management, an expert on teamwork tradecraft, an authority on temporal dynamics on social media platforms, a creator, a consultant, a trainer, an award-winning author, and an international public speaker.

See his
bio to learn more.

Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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References/Sources


The following is a list of material on publishing standards and procedures. Some cover the reporting and handling of copyright infringement.

  1. Alter, Alexandra (2019, September 22). It’s a Fact: Mistakes are Embarrassing the Publishing Industry. Available at: https://www.nytimes.com/2019/09/22/business/publishing-books-errors.html.
  2. American Psychological Association (2019, November). Correction Notices. Available at: https://apastyle.apa.org/style-grammar-guidelines/research-publication/correction-notices.
  3. Association for Computing Machinery (ACM) (2018, November 15). ACM Publications Policy on the Withdrawal, Correction, Retraction, and Removal of Works from ACM Publications and ACM DL. Available at: https://www.acm.org/publications/policies/retraction-policy.
  4. Cambridge University Press (n.d.). Publishing Ethics. Available at: https://www.cambridge.org/core/journals/flow/information/journal-policies/publishing-ethics.
  5. Committee on Publication Ethics (COPE) (n.d.). Post-Publication Discussions and Corrections. Available at: https://publicationethics.org/postpublication.
  6. Elsevier (n.d.). Policy and Best practice: Errata & Corrigenda. Available at: https://www.elsevier.com/editor/perk/policy-and-best-practice-errata-and-corrigenda.
  7. Emerald Publishing (n.d.). Article Withdrawal & Correction. Available at: https://www.emeraldgrouppublishing.com/publish-with-us/author-policies/article-withdrawal-correction.
  8. Faust, Jessica (2007, October 3). Typos and Errors After Publication. Available at: https://bookendsliterary.com/typos-and-errors-after-publication.
  9. Graffius, Scott M. (2024, March 22). The Protocol for Reporting an Error to an Author or Publisher. Available at: https://scottgraffius.com/blog/files/error-reporting.html. DOI: 10.13140/RG.2.2.18830.98883.
  10. Graffius, Scott M. (2021, November 10). An Error Was Introduced Into the Seventh Edition of 'A Guide to the Project Management Body of Knowledge (PMBOK)'. Available at: https://scottgraffius.com/blog/files/pmbok7.html.
  11. Idunn (n.d.). Publishing and Research Ethics Policy. Available at: https://www.idunn.no/info/publiseringsetikk.
  12. IEEE (n.d.). Publishing Ethics: Guidelines and Policies: Post-Publication Policies. Available at: https://books.ieeeauthorcenter.ieee.org/book-publishing-at-ieee/publishing-ethics/guidelines-and-policies/post-publication-policies.
  13. Institute for Operations Research and the Management Sciences (INFORMS) (n.d.). Guidelines for Ethical Behavior in Publishing. Available at: https://pubsonline.informs.org/page/opre/guidelines-for-ethical-behavior-in-publishing.
  14. IntechOpen (n.d.). Retraction and Correction Policy. Available at: https://www.intechopen.com/page/retraction-and-correction-policy.
  15. Marasović, Tea; Utrobiĉić, Ana; and Maruŝić, Ana (2018, March 31). Transparency of Retracting and Replacing Articles. The Lancet, 391 (10127): 1244-1245.
  16. Nature (n.d.). Editorial and Publishing Policies. Available at: https://www.nature.com/srep/journal-policies/editorial-policies.
  17. O’Reilly Media (n.d.). Errata for Java in a Nutshell. Available at: https://www.oreilly.com/catalog/errata.csp?isbn=0636920030775.
  18. Palgrave Macmillan (n.d.). Corrections and Retractions. Available at: https://www.palgrave.com/gp/editorial-policies/corrections-and-retractions.
  19. Pearson Education / InformIT (n.d.). Contact Us: Submit Errata. Available at: https://www.informit.com/about/contact_us/index.aspx?ContactUs_Topics_Partners_id=9d39709c-c911-4c96-ac2c-2c5a22d68ba9.
  20. Project Management Institute (PMI) (n.d.). PMI Standards Program Comment Form. Available at: https://www.pmi.org/-/media/pmi/documents/public/pdf/pmbok-standards/pmi-standards-program-comment-form.pdf.
  21. Project Management Institute (PMI) (n.d.). Standards Errata Sheets. Available at: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/errata-sheets.
  22. Public Library of Science (PLOS) (n.d.). Corrections, Expressions of Concern, and Retractions. Available at: https://journals.plos.org/plosone/s/corrections-and-retractions.
  23. SAE International (n.d.). ARINC Standard – Errata Report Template. Available at: https://wcm14.sae.org/site/binaries/content/assets/itc/content/arinc/errata-form.docx [note: selecting the link will download the file].
  24. Sage Publications (n.d.). Sage Corrections and Retractions Policy. Available at: https://us.sagepub.com/en-us/nam/sage-corrections-and-retractions-policy.
  25. Science Publishing Group (n.d.). Ethical Guidelines. Available at: https://www.sciencepublishinggroup.com/information/ethical-guidelines.
  26. Springer (n.d.). Editorial Policies: Corrections and Retractions. Available at: https://www.springer.com/gp/editorial-policies/corrections-and-retractions.
  27. Taylor & Francis (n.d.). Publishing Ethics for Journal Editors: FAQs. Available at: https://editorresources.taylorandfrancis.com/publishing-ethics-for-editors/publishing-ethics-faqs.
  28. Ubiquity Press (n.d.). Correction and Retraction Policy. Available at: https://ubiquitypress.com/site/corrections.
  29. Warner, Brooke (2019, April 26). How to Publish a Perfect Book. Available at: https://www.publishersweekly.com/pw/by-topic/authors/pw-select/article/79902-how-to-publish-a-perfect-book.html.
  30. Wiley (n.d.). Best Practice Guidelines on Research Integrity and Publishing Ethics. Available at: https://authorservices.wiley.com/ethics-guidelines/index.html.
  31. Wiley Author Services (n.d.). Wiley's Policy for Handling Retractions, Withdrawals, and Expressions of Concern. Available at: https://authorservices.wiley.com/ethics-guidelines/retractions-and-expressions-of-concern.html.
  32. World Intellectual Property Organization (WIPO) (n.d.). Managing Intellectual Property in the Book Publishing Industry. Available at: https://www.wipo.int/edocs/pubdocs/en/copyright/868/wipo_pub_868.pdf.

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How to Cite This Article


Graffius, Scott M. (2024, October 21). Pennsylvania State Agency Used Scott M. Graffius' Intellectual Property. Available at:
https://scottgraffius.com/blog/files/pa-state-agency-2024.html. DOI: 10.13140/RG.2.2.29391.09120.
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Post-Publication Notes

If there are any supplements or updates to this article after the date of publication (21 October 2024), they will appear here.

Update on 25 October 2024

Graffius emailed the details of the violation—as delineated in this article—to multiple people with Pennsylvania's Department of Human Services. That email was titled "Notice to Pennsylvania Department of Human Services on the unauthorized and unattributed use of Scott M. Graffius' intellectual property; copyright infringement, damages."

Update on 26 October 2024

Additionally, Graffius forwarded the email referenced above to Valerie A. Arkoosh. She is the head of Pennsylvania's Department of Human Services.

Update on 28 October 2024

To date, Pennsylvania's Department of Human Services has not addressed nor resolved their violation. Accordingly, it knowingly and willfully continues to spread misinformation and violate Graffius’ intellectual property rights.

Update on 6 November 2024

To date, the agency has failed to remove their infringing publication (or even respond). Accordingly, it knowingly and willfully continues to spread misinformation and violate Graffius’ intellectual property rights.

Any further updates on this consequential matter will appear here.

Update on 7 November 2024

bit(dot)ly(slash)pa(dash)gov

Among other actions, the Pennsylvania Department of Human Services must immediately remove their infringing publication from all platforms/channels/distributions. The Pennsylvania Department of Human Services continues to serve their infringing publication at
https://palms-awss3-repository.s3.us-west-2.amazonaws.com/Shared_Content/Quality+Management/2022+Certification/QM_Handbook_FINAL_20220322.pdf. Graffius included that link along with other details in his initial email to the agency, titled "Notice to Pennsylvania Department of Human Services on the unauthorized and unattributed use of Scott M. Graffius' intellectual property; copyright infringement, damages." Graffius specified the locations known to him; the agency may be serving their infringing publication at additional locations; the agency is responsible for everywhere they published their infringing publication.

By still serving its infringing publication, the Pennsylvania Department of Human Services continues to knowingly and willfully spread misinformation and violate Graffius' intellectual property rights.

Any further updates on this consequential matter will appear here.

Update on 14 November 2024

As noted in the article, the Pennsylvania Department of Human Services was serving its infringing publication (PDF with file name 'QM_Handbook_FINAL_20220322.pdf') at multiple locations. The two locations known to Graffius were here and here. However, there may be additional locations.

The agency disabled access to their infringing publication at the first location known to Graffius -
https://palms-awss3-repository.s3.us-west-2.amazonaws.com/Shared_Content/Quality+Management/2022+Certification/QM_Handbook_FINAL_20220322.pdf. Going to that link now displays an error page. A screen shot is below.

screen-shot-pa-infringement-at-link-1-finally-disabled

The agency replaced their infringing publication with a different publication at the second location known to Graffius -
https://www.myodp.org/course/view.php?id=1795.

Again, the Pennsylvania state agency blatantly violated Graffius' copyright, damaging the marketability and value of his intellectual property. Copyright infringement is so serious that it is a Federal crime.

Graffius reserves his rights. If Graffius opts to take legal action against the P
ennsylvania state agency for their violation of his copyright, the Federal case will include the greater of statutory damages or actual damages, special charges for willful infringement (which has been clarified by the courts to be either "intentional behavior" or merely "reckless behavior"), and additional costs.

Further updates, if any, will appear here.

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Content Acknowledgements

This article uses limited excerpts from the Pennsylvania Department of Human Services’ content, attributed to the Pennsylvania Department of Human Services and used under fair use for news reporting and analysis. Pennsylvania Department of Human Services’ content (excerpt for what was stolen from others) is the property of the Pennsylvania Department of Human Services.

Graffius’ ‘Phases of Team Development’ is copyright © Scott M. Graffius. All rights reserved. Visit ScottGraffius.com.

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Copyright


Copyright © Scott M. Graffius. All rights reserved.

Content on this site—including text, images, videos, and data—may not be used for training or input into any artificial intelligence, machine learning, or automatized learning systems, or published, broadcast, rewritten, or redistributed without the express written permission of Scott M. Graffius.


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Toastmasters Used Scott M. Graffius' Copyrighted Property Word-for-Word in Their Publication Without Authorization or Attribution

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Toastmasters Used Scott M Graffius' Copyrighted Property Word-for-Word in Their Publication Without Authorization or Attribution - LwRes



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Introduction

Toastmasters used—without authorization or attribution—Scott M. Graffius’ copyrighted property in their publication. Based on the indisputable facts, Toastmasters’ bad acts involve the ethical issue of plagiarism and the legal issue of copyright infringement.

Graffius maintains, enforces, and protects his copyright and other intellectual property rights. This article serves as a clarion call for Toastmasters to face the repercussions of, and take responsibility for, their blatant and damaging violation.

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Background

Informed by the research of Bruce W. Tuckman, Ph.D., and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius’ first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development.’ It’s a unique perspective on the five phases of team development—Forming, Storming, Norming, Performing, and Adjourning—and it’s inclusive of the characteristics/features/traits and strategies for each phase.

Graffius’ ‘Phases of Team Development’ intellectual property is registered with the United States Copyright Office.

Graffius initially developed his intellectual property in 2008, and he periodically refreshes it. For reference, an authorized example of his copyrighted property applicable in this case (2021 edition) is here:
https://dx.doi.org/10.13140/RG.2.2.22040.42246 . It is shown below as well (as Exhibit 1).

Exhibit 1 - Phases of Team Development - Copyright Scott M Graffius - LwRes

As shown above, Graffius’ copyright ownership details are integrated into and appear on his copyrighted property. Specifically, it reads: “Copyright © 2008-2021 Scott M. Graffius. All rights reserved. For permission requests, contact scott@scottgraffius.com.”

Conference organizers, businesses, professional associations, government agencies, and universities around the world engage Graffius to deliver compelling talks and workshops. Examples are
here.

Graffius’ ‘Phases of Team Development’ intellectual property is central and key to many of those sessions. Details including his rate card, a listing of his engagements, and more are
here.

With an authorization/license from Graffius, many organizations around the world have featured and used his copyrighted ‘Phases of Team Development’ work. Select examples include Yale University, Adobe, IEEE, Microsoft, UK Sports Institute, Amsterdam Public Health Research Institute, American Management Association, and many others.

Copyrights protect the intellectual property rights of creators, ensuring they receive recognition and compensation for their work, thus incentivizing creativity and innovation. Graffius is vigilant in upholding, protecting, and enforcing his copyrights and other IP rights.

Toastmasters Used Scott M. Graffius' Copyrighted Property Word-for-Word in Their Publication Without Authorization or Attribution, Violating Graffius’ Intellectual Property Rights

Toastmasters infringing 2022 publication is marked with:

- “Toastmasters International”
- “Area Director Handbook”
- “2022”
- “Guide to a successful year as Area Director”
- “District 101”

Exhibit 2 is below. It shows pages 2, 19, 20, and 21 from the infringing 2022 publication.

Graffius v Toastmasters International - Exhibit 2 - TI Publication - LwRes

Further details follow.

Again, Graffius’ copyright ownership details and permission request information are integrated into and appear on his intellectual property.

Toastmasters did not request nor receive permission to use Graffius’ copyrighted property.

Nevertheless, Toastmasters used Graffius’ 4 January 2021 copyrighted property in their 2022 publication.

Comparing Graffius' copyrighted 4 January 2021 'Phases of Team Development' intellectual property what Toastmasters has in its 2022 publication is reveals Toastmasters’ blatant infringement.

Exhibit 3 is below. It shows Toastmasters extensive—including word-for-word—use of Graffius’ copyrighted property on the characteristics and strategies for the Forming stage of team development.

Graffius v Toastmasters International - Exhibit 3 - Forming - LwRes

Exhibit 4 is below. It shows Toastmasters extensive—including word-for-word—use of Graffius’ copyrighted property on the characteristics and strategies for the Storming stage of team development.

Graffius v Toastmasters International - Exhibit 4 - Storming - LwRes

Exhibit 5 is below. It shows Toastmasters extensive—including word-for-word—use of Graffius’ copyrighted property on the characteristics and strategies for the Norming stage of team development.

Graffius v Toastmasters International - Exhibit 5 - Norming - LwRes

Exhibit 6 is below. It shows Toastmasters extensive—including word-for-word—use of Graffius’ copyrighted property on the characteristics and strategies for the Performing stage of team development.

Graffius v Toastmasters International - Exhibit 6 - Performing - LwRes

Exhibit 7 is below. It shows Toastmasters extensive—including word-for-word—use of Graffius’ copyrighted property on the characteristics and strategies for the Adjourning stage of team development.

Graffius v Toastmasters International - Exhibit 7 - Adjourning - LwRes

Further, Toastmasters did not attribute their use of Graffius’ copyrighted property to Graffius. Accordingly, Toastmasters is wrongly leading others to falsely believe that they (or others) are the author and owner of Graffius’ respective copyrighted property.

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Conclusion

Again, Graffius’ copyright ownership details and permission request information are integrated into and appear on his intellectual property.

Toastmasters did not request nor receive permission to use Graffius’ copyrighted property.

Nevertheless, Toastmasters used Graffius’ 4 January 2021 copyrighted property in their 2022 infringing publication.

Toastmasters used a significant volume of Graffius’ copyrighted property.

Toastmasters’ infringement included extensive word-for-word use of Graffius’ copyrighted property.

Toastmasters did not attribute their use of Graffius’ copyrighted property to Graffius. Accordingly, Toastmasters is wrongly leading others to falsely believe that they (or others) are the author and owner of Graffius’ respective copyrighted content.

Toastmasters damaged the marketability and value of Graffius’ copyrighted property.

For the aforementioned reasons, Toastmasters’ use of Graffius’ copyrighted property was not ‘fair use’ nor otherwise allowed.

Additionally, the Digital Millennium Copyright Act (DMCA), 17 U.S. Code § 1202, addresses the integrity of copyright management information. It specifies that that removal of copyright information from another’s intellectual property is a crime. That’s for all cases, including educational/non-commercial use. As shown by comparing Graffius' copyrighted property (Exhibit 1) and with page 19 of Toastmasters infringing publication (shown in Exhibit 2), Toastmasters cropped-out or otherwise removed Graffius’ copyright information. That alone makes Toastmasters' actions
not ‘fair use’ and a crime.

Toastmasters’ actions in this matter are a disgraceful breach of professional ethics, moral standards, and Graffius’ intellectual property rights.

So long as the infringing publication exists in any form, Toastmasters knowingly and willfully continues to spread misinformation and violate Graffius’ intellectual property rights.

Toastmasters must immediately implement the following three (3) actions:

  1. Remove the Infringing Material. Electronic Versions: Immediately remove the infringing material from all digital platforms where it is advertised, promoted, sold, or distributed; this includes removing or disabling any online access to it. Physical Copies: If physical copies of the material are in inventory or circulation, stop further distribution; recall any copies already distributed; destroy (recycle) physical copies.
  2. Issue a Retraction. Publish a formal retraction notice acknowledging the infringement and the steps taken to rectify the situation. The notice will present the facts as they are—the notice will not "spin" or "downplay" the infringement.
  3. Notify Relevant Parties. Subscribers and Purchasers and other Recipients: Inform the respective subscribers, purchasers, or recipients of the material about the retraction, ensuring transparency about the issue; again, the notice will present the facts as they are—the notice will not "spin" or "downplay" the infringement. Indexes and Databases: Notify any databases or indexing services that list the material so they can update their records accordingly.

Graffius maintains, enforces, and protects his copyright and other intellectual property rights. He reserves his rights in this damaging, disturbing, and consequential matter.

This article serves as a clarion call for Toastmasters to face the repercussions of, and take responsibility for, their blatant and damaging violation.

This case is open.

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About Scott M. Graffius


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Scott M. Graffius is a global leader in agile project management, an expert on teamwork tradecraft, an authority on temporal dynamics on social media platforms, a creator, a consultant, a trainer, an award-winning author, and an international public speaker.

See his
bio to learn more.

IEEE Xplore Publication Featured Scott M Graffius Phases of Team Development Work - rev Sept 19 2024 - HiRes

Scott M. Graffius' 'Phases of Team Development' Featured by ATACC at TBS24 Conference - LwRes2

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

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Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

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Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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How to Cite This Article


Graffius, Scott M. (2023, October 23). Toastmasters Used Scott M. Graffius' Copyrighted Property Word-for-Word in Their Publication Without Authorization or Attribution. Available at:
https://scottgraffius.com/blog/files/ti-23.html. DOI: 10.13140/RG.2.2.18914.34240.
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Post-Publication Notes

If there are any supplements or updates to this article after the date of publication, they will appear here.

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Content Acknowledgements

This article uses limited excerpts from Toastmasters International content, attributed to Toastmasters International and used under fair use for news reporting and analysis.

Toastmasters International name, mark, and content (except for what was stolen from others) are the property of Toastmasters International.

Graffius’ ‘Phases of Team Development’ is copyright © Scott M. Graffius. All rights reserved.

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Copyright

Copyright © Scott M. Graffius. All rights reserved.

Content on this site—including text, images, videos, and data—may not be used for training or input into any artificial intelligence, machine learning, or automatized learning systems, or published, broadcast, rewritten, or redistributed without the express written permission of Scott M. Graffius.



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Scott M. Graffius’ Phases of Team Development: 2025 Update

BY SCOTT M. GRAFFIUS | ScottGraffius.com

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Download PDF of Article | High Resolution Files of Visual: See Permission Request Information section



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Introduction

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius’ first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his 'Phases of Team Development' as a unique perspective and visual conveying the five phases of team development—Forming, Storming, Norming, Performing, and Adjourning—inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Graffius initially developed his unique material in 2008, and he periodically updates it. This article presents the refreshed 2025 edition.

Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply these insights to overcome team challenges, fostering happiness, productivity, and success.

This article has “team development” in the title. Alternative terms that may be interchangeable in the context of this discussion include group development, group dynamics, high-performance teaming, strategic team building, team agility, team building, team coaching, team collaboration, team dynamics, team leadership, team optimization, team performance, team tradecraft, teamcraft, teamwork, and teamwork tradecraft.

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Five Phases of Team Development


1. Forming

Characteristics of the Forming phase include displaying eagerness, socializing, a generally polite tone, sticking to safe topics, being unclear about how one fits in, and some anxiety and questioning.

Strategies for Forming include taking the ‘lead,’ being highly visible, facilitating introductions, providing the ‘big picture,’ establishing clear expectations, communicating success criteria, and ensuring response times are quick.

2. Storming

Traits of the Storming phase include some resistance, lack of participation, conflict arising from differences of opinion, competition, high levels of emotions, and tension.

Strategies for Storming include requesting and encouraging feedback, identifying issues and facilitating their resolution, normalizing matters, and building trust by honoring commitments.

3. Norming

Features of the Norming phase include developing cohesion; purpose and goals are well-understood; more confident; improved commitment; members are engaged and supportive; and relief, lowered anxiety.

Strategies for Norming include delivering feedback, recognizing individual and team efforts, providing learning/upskilling opportunities, and monitoring the ‘energy’ of the team.

4. Performing

Characteristics of the Performing phase include high-level performance; demonstrations of interdependence and self-management; elevated empathy, trust, and morale; individuals defer to team needs; and producing deliverables effectively and consistently.

Strategies for Performing include ‘guiding from the side’ (minimal intervention), highlighting successes, and encouraging collective decision-making and problem-solving.

5. Adjourning

Typical traits of the Adjourning phase (also referred to as the Transitioning or Mourning phase) include potential sadness and the disbanding of temporary teams.

Strategies for Adjourning include communicating change; conducting a summative team evaluation via a retrospective event, lessons learned meeting, or similar session; recognizing individual and team efforts and achievements; and celebrating the team's accomplishments.

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Conclusion


These insights provide a practical framework to navigate the complexities of group dynamics. Whether you’re a Project Manager guiding a cross-functional team, a Scrum Master fostering agility, a DevOps Lead bridging development and operations, or another leader, understanding and leveraging the phases of team development can transform challenges into opportunities. And they’ll advance the teams’—and your own—happiness, productivity, and success.

Organizations around the world engage Graffius to deliver compelling talks and workshops. To date, he's presented sessions at 91 conferences and other events across 25 countries:

  • Armenia,
  • Australia,
  • Brazil,
  • Canada,
  • Czech Republic,
  • Finland,
  • France,
  • Germany,
  • Greece,
  • Hong Kong,
  • Hungary,
  • India,
  • Ireland,
  • Lithuania,
  • Luxembourg,
  • Nepal,
  • Netherlands,
  • New Zealand,
  • Norway,
  • Romania,
  • Sweden,
  • Switzerland,
  • United Arab Emirates,
  • United Kingdom,
  • and the United States.

Scott M. Graffius’ 'Phases of Team Development' intellectual property is central and key to many of those sessions.

Graffius is a global expert on high-performance teams and he delivers engaging talks and workshops that bring teamwork tradecraft to life. His sessions are tailored to inspire, educate, and equip audiences with actionable tools for success. Whether at global conferences or private corporate events, he provides a fresh perspective on leadership and teamwork.

For booking inquiries, complete the
speaker engagement request form or email directly to explore how Graffius can help elevate your organization’s performance.

Read on for:

  • Coverage of Graffius’ Research,
  • Sources/References,
  • About Scott M. Graffius,
  • Permission Request Information,
  • How to Cite This Article,
  • and more.

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Graffius’ Research is Widely Cited, Featured, and Used

Businesses, professional associations, government agencies, universities, researchers, journalists, and others around the world have featured and used prior editions of Scott M. Graffius’ ‘Phases of Team Development’ material. Here are some examples:

  • Adobe,
  • American Management Association,
  • Amsterdam Public Health Research Institute,
  • Bayer,
  • Boston University,
  • Broadcom,
  • Cisco,
  • CodeMonk,
  • Dagen,
  • Deimos Aerospace,
  • DevOps Institute,
  • Erste Group Bank AG (Austria),
  • FINAT,
  • Ford Motor Company,
  • FSU College of Medicine,
  • Hasso Plattner Institute (Hasso-Plattner-Institut für Digital Engineering GmbH),
  • IEEE,
  • Innovify,
  • Johns Hopkins University,
  • Journal of Neurosurgery,
  • LeadingEng,
  • Life Sciences Trainers & Educators Network (LTEN),
  • London South Bank University,
  • Manufacturers Alliance,
  • Mary Raum (Professor of National Security Affairs, United States Naval War College),
  • Microsoft,
  • New Zealand Government,
  • Oracle,
  • Prima Resource,
  • Royal Australasian College of Physicians,
  • Singapore University of Social Sciences,
  • TBS Switzerland,
  • Technical University of Munich,
  • Torrens University (Australia),
  • Tufts University,
  • U.S. National Park Service,
  • U.S. Tennis Association,
  • UC San Diego,
  • UK Sports Institute,
  • University of Galway (Ireland),
  • University of Graz (Austria),
  • University of Waterloo,
  • Victorian Institute of Technology (Australia),
  • Virginia Tech,
  • Warsaw University of Technology,
  • Western Sydney University,
  • Yale University,
  • and many others.

These examples demonstrate the widespread recognition and application of Scott M. Graffius' 'Phases of Team Development' work across diverse sectors and entities around the world.

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References/Sources


Here’s the select (partial) bibliography:

  1. Activision Blizzard (2022, September 9). Tackling the Talent Shortage: Identifying the Skills Critical for Game Development. Available at: https://www.activisionblizzard.com/content/atvi/activisionblizzard/ab-touchui/ab/web/en/newsroom/2022/09/tackling-the-talent-shortage.html.
  2. Alfateh, Maryam Ali Abu; Messaadia, Mourad; and Ali, Mazen (2023, September). Exploring the Dynamics of Team Formation in Human-Artificial Intelligence Collaboration. In 2023 International Conference on Decision Aid Sciences and Applications (DASA), pp. 384-388, DOI: 10.1109/DASA59624.2023.10286788.
  3. Alford, J. (2019, April 11). Our Co-Production Journey: From Sandpits to Bird Boxes. London, United Kingdom: Imperial College London.
  4. Ali, A. J., Fuenzalida, J., Gómez, M., & Williams, M. J. (2021, June). Four Lenses on People Management in the Public Sector: An Evidence Review and Synthesis. Oxford Review of Economic Policy, 37 (2): 335-366.
  5. Amsterdam Public Health Research Institute (2021). APH Quality Handbook. Amsterdam: Amsterdam Public Health Research Institute.
  6. Bandai Namco (n.d.). Teamwork Makes the Dream Work. Available at: https://bandainamcomobile.com/news/power-up-your-teamwork-how-bandai-namco-mobile-builds-stronger-teams.
  7. Bellet, C., De Neve, J., & Ward, G. (2019 October 14). Does Employee Happiness Have an Impact on Productivity? Saïd Business School WP 2019-13. Oxford, UK: Oxford University.
  8. Bennett, M., Gadlin, H., & Marchand, C. (2018). Collaboration Team Science: Field Guide. Rockville, MD: National Institutes of Health.
  9. Berlin School of Business and Innovation (2022, September 22). How Do Technical Abilities Combined with Leadership Skills Fuel Career Growth? Available at: https://www.berlinsbi.com/blog/career-advice/how-do-technical-abilities-combined-with-leadership-skills-fuel-career-growth.
  10. Brief, A. P. & Weiss, H. M. (2022, February). Organizational Behavior: Affect in the Workplace. Annual Review of Psychology, 53 (1): 279-307.
  11. Buckinghamshire New University (2024). Strategic Leadership. International Master of Business Administration Programme.
  12. Caredda, Sergio (2020, January 20) (updated 2021, December 10). Models: Tuckman’s Stages of Team Development. Available at: https://sergiocaredda.eu/organisation/models-tuckmans-stages-of-team-development.
  13. Cisco (2019). Next-Generation IT Talent Strategies: How CIOs Can Close the Skills Gap and Drive True Business Transformation. Available at: https://www.cisco.com/c/dam/global/en_uk/solutions/executive-perspectives/pdf/ITTalent.pdf.
  14. Constructor University (2024). Master of Science in Advanced Software Technology. Available at: https://constructor.university/sites/default/files/2024-09/AST_MSc_Handbook__2024.pdf.
  15. Couture, N. (2016, October 27). A Note About Teams. CIO. Boston, MA: International Data Group (IDG).
  16. Daly, L. (2002). Identify Your Project Management Team’s Level of Development and Facilitate It to Success. Paper presented at Project Management Institute Annual Seminars and Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.
  17. Dechurch, Leslie; & Mesmer-Magnus, Jessica. (2010). The Cognitive Underpinnings of Effective Teamwork: A Meta-Analysis. The Journal of Applied Psychology, 95: 32-53.
  18. Defense Advanced Research Projects Agency (DARPA) (2023, February 23). Episode 65: A Sprint to Tomorrow, Powered by Teamwork [Podcast]. Available at: https://www.darpa.mil/news-events/2023-02-23a.
  19. Deloitte (2017). Digital Era Technology Operating Models, Volume 2. New York, NY: Deloitte Touche Tohmatsu Limited.
  20. DevOps Institute (2021). 2021 Upskilling Enterprise DevOps Skills Report. Boca Raton, FL: DevOps Institute.
  21. Dickinson, A.; & Stoneman, K. (1989). Individual Performance as a Function of Group Contingencies and Group Size. Journal of Organizational Behavior Management, 10: 131-150.
  22. Dolev, Niva, & Itzkovich, Yariv (2020). In the AI Era, Soft Skills are the New Hard Skills. In: Artificial Intelligence and Its Impact on Business, pp. 55-77. Charlotte, NC: Information Age Publishing.
  23. Dzombak, Rachel, & Palat, Jay (2021, August 30). 5 Ways to Start Growing an AI-Ready Workforce. Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University.
  24. Elliott, Joshua (n.d.). Artificial Social Intelligence for Successful Teams (ASIST). Arlington, VA: Defense Advanced Research Projects Agency (DARPA).
  25. Europass Teacher Academy (2023). Leadership and Management for School Principals. Available at: https://sgv.si/wp-content/uploads/2023/12/Porocilo-o-mobilnosti-Urska-Doblehar.pdf.
  26. Exceptional Agility (2023, January 1). Making Teams More Agile: Strategies and Benefits. Available at: https://exceptionalagility.com/blog/files/teams.html.
  27. Fédération Internationale des Fabricants et Transformateurs d'Adhésifs et Thermocollants sur Papiers et Autres Supports (FINAT) (2024, April). FINAT Committee Summit Amsterdam 2024.
  28. Finkelstein, S. (2017, October 29). Why Companies Should Hire Teams, Not Individuals. The Wall Street Journal. New York, NY: The Wall Street Journal.
  29. Forbes (2012, October 27). How the iPad Mini is Defining Tim Cook’s Apple. Forbes. New York, NY: Forbes.
  30. Forbes (2018, April 23). How to Fast-Track Any Team to Success. Forbes. New York, NY: Forbes.
  31. Gartner (2020, December 15). How to Staff Your AI Team. Available at: https://www.gartner.com/smarterwithgartner/how-to-staff-your-ai-team.
  32. Glover, P. (2012, March 13). Team Conflict: Why It’s a Good Thing. Fast Company. New York, NY: Mansueto Ventures.
  33. Gorman, Austin (2023, April 27). How to Strengthen Your Soft Skills for AI and the Future of Work. Fast Company. Available at: https://www.fastcompany.com/90887540/how-to-strengthen-your-soft-skills-for-ai-and-the-future-of-work.
  34. Graffius, Scott M. (2016, January 21). 2014 NSDM Publication on Leadership by National Security Affairs Professor Mary Raum Featured the 2008 Edition of Scott M. Graffius’ Work on Team Development. Available at: https://scottgraffius.com/blog/files/nsdm-leadership.html.
  35. Graffius, Scott M. (2016). Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. North Charleston, SC: CreateSpace.
  36. Graffius, Scott M. (2018, October 18). Agile Scrum Helps Innovators, Disruptors, and Entrepreneurs Develop and Deliver Products at Astounding Speed Which Drives Competitive Advantage [Presentation]. Talk delivered at Techstars Startup Week Conference. DOI: 10.13140/RG.2.2.25009.12647.
  37. Graffius, Scott M. (2019). Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change. Scotts Valley, CA: CreateSpace.
  38. Graffius, Scott M. (2021, February 20). But First, the Team! [Presentation]. Talk delivered at the Brno, Czech Republic DevConf.CZ 2021 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.29016.72964. DOI link: https://dx.doi.org/10.13140/RG.2.2.29016.72964.
  39. Graffius, Scott M. (2021, June 21). DevOps and Team Leadership [Workshop]. Session at private event in Las Vegas, NV. DOI: 10.13140/RG.2.2.15380.22401.
  40. Graffius, Scott M. (2021, May 13). But First, the Team! [Presentation]. Lecture delivered at DevOps Pro Europe 2021 Conference. Based and simulcast live from Vilnius, Lithuania. DOI: 10.13140/RG.2.2.30524.36481.
  41. Graffius, Scott M. (2021, November 10). An Error Was Introduced Into the Seventh Edition of 'A Guide to the Project Management Body of Knowledge (PMBOK).’ Los Angeles, CA: Scott M. Graffius.
  42. Graffius, Scott M. (2021, November 8). Bruce Tuckman’s Model (Forming, Storming, Norming, Performing, and Adjourning) is Highly Relevant and Beneficial, But It Doesn’t Please Everyone. Los Angeles, CA: Scott M. Graffius.
  43. Graffius, Scott M. (2021, November 8). Bruce Tuckman’s Model (Forming, Storming, Norming, Performing, and Adjourning) is Highly Relevant and Beneficial, But It Doesn’t Please Everyone. Available at: https://scottgraffius.com/blog/files/jobs.html.
  44. Graffius, Scott M. (2021, October 5). Navigate the Phases of Team Development with Speed and Agility for Happier and More Productive Teams [Presentation]. Talk delivered at the Institute of Electrical and Electronics Engineers IEEE Day 2021 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.20055.19365. DOI link: https://dx.doi.org/10.13140/RG.2.2.20055.19365.
  45. Graffius, Scott M. (2021). Phases of Team Development. Los Angeles, CA: Scott M. Graffius. Digital Object Identifier (DOI): 10.13140/RG.2.2.22040.42246.
  46. Graffius, Scott M. (2022, February 4). Team Development Tradecraft: A Source of Competitive Advantage [Workshop]. Session at private event in Adelaide, Australia. DOI: 10.13140/RG.2.2.14092.80002.
  47. Graffius, Scott M. (2022, May 13). Want Happier and More Productive DevOps Teams? [Presentation]. Talk delivered at DevOpsDays Geneva, Switzerland 2022 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.22252.85127. DOI link: https://dx.doi.org/10.13140/RG.2.2.22252.85127.
  48. Graffius, Scott M. (2023, April 26). The Science of High-Performance Teams [Presentation]. Talk delivered at the DevOps Institute’s SKILup Day 2023 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.15888.28169. DOI link: https://dx.doi.org/10.13140/RG.2.2.15888.28169.
  49. Graffius, Scott M. (2023, January 9). Use the Phases of Team Development (Based on Bruce W. Tuckman's Model of Forming, Storming, Norming, Performing, and Adjourning) to Help Teams Grow and Advance: 2023 Update. Available at: https://scottgraffius.com. Digital Object Identifier (DOI): 10.13140/RG.2.2.10720.35846. DOI link: https://dx.doi.org/10.13140/RG.2.2.10720.35846.
  50. Graffius, Scott M. (2023, July 15). Successful Video Game Development Teams Leverage an Extensive Range of Hard Skills and Soft Skills. Available at: https://scottgraffius.com/blog/files/gamedev.html. DOI: 10.13140/RG.2.2.31205.17124.
  51. Graffius, Scott M. (2023, June 23). What Successful AI Teams Have in Common. Talk at Conf42 Quantum Computing Conference. DOI: 10.13140/RG.2.2.29382.45120.
  52. Graffius, Scott M. (2023, June 29). What Successful AI Teams Have in Common [Presentation]. Talk delivered at Conf42 Quantum Computing 2023 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.29382.45120. DOI link: https://dx.doi.org/10.13140/RG.2.2.29382.45120.
  53. Graffius, Scott M. (2023, May 1). Fueling the Development of Innovative and Life-Changing AI Solutions [Presentation]. Talk delivered to an audience of Technology professionals (including Data Scientists, Machine Learning Engineers, Data Engineers, AI Researchers, Project Managers, Business Analysts, UX Designers, Software Developers, Cloud Architects, Data Privacy and Security Specialists, and others involved or interested in AI) at a private event in Mountain View, California, United States. Digital Object Identifier (DOI): 10.13140/RG.2.2.27956.73601. DOI link: https://dx.doi.org/10.13140/RG.2.2.27956.73601.
  54. Graffius, Scott M. (2023, October 13). The Science of High-Performance Game Development Teams [Presentation]. Talk delivered at the W Love Games International Video Game Development Conference 2023 - Helsinki, Finland. Digital Object Identifier (DOI): 10.13140/RG.2.2.28602.16326. DOI link: https://dx.doi.org/10.13140/RG.2.2.28602.16326.
  55. Graffius, Scott M. (2024, January 5). Scott M. Graffius’ Phases of Team Development: 2024 Update. Available at: https://scottgraffius.com/blog/files/teams-2024.html. DOI: 10.13140/RG.2.2.28629.40168.
  56. Graffius, Scott M. (2024, May 21). The Wild World of Team Dynamics: Forming, Storming, Norming, Performing, and Adjourning. Video. Available at: https://www.youtube.com/watch?v=vD4-XueiB1k.
  57. Graffius, Scott M. (2024, May 21). What Successful AI Development Teams Have in Common. Talk at DevDays Europe 2024 Conference. DOI: 10.13140/RG.2.2.24313.07529.
  58. Graffius, Scott M. (2024, May 3). Leverage Agile and AI to Innovate at the Speed of Light. Talk at private event in Dubai, UAE. DOI: 10.13140/RG.2.2.30790.48960.
  59. Graffius, Scott M. (2024, November 18). Side-by-Side Comparison of Retrospectives and Hot Washes. Available at: https://scottgraffius.com/blog/files/retrospectives-and-hot-washes.html.
  60. Graffius, Scott M. (2025, January 6). Dive into the 5 Phases of Team Development. Post with video on X at https://x.com/ScottGraffius/status/1876261289946968111.
  61. Himmelstein, D. (2018, January 26). Team Cycles and Culture Development. San Jose, CA: Acer, Inc.
  62. Humphrey, W. S., Chick, T. A., Nichols, W., and Pomeroy-Huff, M. (2010). Software Engineering Institute’s Team Software Process Body of Knowledge. Pittsburgh, PA: Carnegie Mellon University.
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  66. Jovanovic, M., Mesquida, A., Radaković, N., & Mas, A. (2016). Agile Retrospective Games for Different Team Development Phases. Journal of Universal Computer Science, 22: 1489-1508.
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  68. Lassiter, Cathy J.; Fisher, Douglas; Osborn Faddis, Toni; and Frey, Nancy (2024). How Teams Work: A Playbook for Distributing Leadership. Thousand Oaks, California: Corwin.
  69. Leswing, Kif (2023, June 5). Apple’s Practical Approach to A.I.: No Bragging, Just Features. CNBC. Available at: https://www.cnbc.com/2023/06/05/apple-practical-approach-to-ai-no-bragging-just-features.html.
  70. Life Sciences Trainers and Educators Network (LTEN) (2022). Leveraging a Cross-Functional Training Task Force to Create Training that Doesn’t Suck. LTEN 2022 Conference.
  71. Luckner, M. (2020, November 18). Data Science Workshop (Version 1.1). Warsaw, Poland: Warsaw University of Technology.
  72. Madden, D. (2019, May 19). The Four Stages of Building a Great Team – and the One Where Things Usually Go Wrong. Inc. Magazine. New York, NY: Inc. Magazine.
  73. Makar, A. (2011, July 13). Lessons Learned in Norming and Performing Team Development Phases. Louisville, KY: Tech Republic.
  74. Manufacturers’ Alliance (n.d.). How to Create Genuine Trust in a Team. Available at: https://www.manufacturersalliance.co.uk/how-to-create-genuine-trust-in-a-team/.
  75. Martinuzzi, B. (2012, June 8). Six Tips Guaranteed to Reduce Workplace Frustrations. New York, NY: American Express Company.
  76. Massachusetts Institute of Technology (MIT) (2021, January). Cognitive Science as a New People Science for the Future of Work. Available at: https://workofthefuture.mit.edu/wp-content/uploads/2021/01/2021-Research-Brief-Polli-Kassir-Dolphin-Baker-Gabrieli.pdf.
  77. McKinsey & Company (2024, November 18). Making Teamwork a Science. Available at: https://www.mckinsey.com/featured-insights/people-in-progress/making-teamwork-a-science.
  78. Microsoft (2019, June 15). Is the Latest Technology the Key to Your Team’s Success, or is There Something Else? Microsoft Developer Support. Accessed at: https://devblogs.microsoft.com/premier-developer/is-the-latest-technology-the-key-to-your-teams-success-or-is-there-something-else. Redmond, WA: Microsoft.
  79. Mocko, G., & Linnerud, B. (2016). Measuring the Effects of Goal Alignment on Innovative Engineering Design Projects. International Journal of Engineering Education, 32: 55-63.
  80. Muhlestein, W. E., Chang, K. W. C., Justice, D., Johnson, S., Brown, S., & Popadich, M. (2023). Developing interdisciplinary research teams in neurosurgery: key elements to success in brachial plexus and peripheral nerve surgery. Journal of Neurosurgery, 139 (6), 1552-1559. https://doi.org/10.3171/2023.4.JNS222254
  81. Naso Sano (2024, November 6). Strategies for Medical Team Success. Video. Available at: https://www.youtube.com/watch?v=flXB1__Svkc.
  82. Negrón, A.P.P., Carranza, D.B., Muñoz, M. (2023). Video Game Development Process for Soft Skills Analysis. In: Mejia, J., Muñoz, M., Rocha, Á., Hernández-Nava, V. (eds), New Perspectives in Software Engineering. Proceedings of the 11th International Conference on Software Process Improvement (CIMPS 2022). Lecture Notes in Networks and Systems, vol. 576. New York, NY: Springer.
  83. Northeast Sustainable Energy Association (NESEA) (2022, March 1). Why Do Startups Innovate Better than Design Firms, and What Can We Learn from Them? Available at: https://dev6.nesea.org/sites/default/files/session-docs/bos22-302_why_do_startups_innovate_better.pdf.
  84. Project Management Institute - Luxembourg Chapter (2021, June). The Importance of Trust. Available at: https://www.pmi.org/chapters/luxembourg/stay-current/newsletter/the-importance-of-trust.
  85. Raum, Mary (2014, April 10). Leader Theory Explanations and Original Texts. NDSM. Available at: https://www.academia.edu/7044824/Leader_Theory_Explanations_and_Original_Texts.
  86. Riggs, A. (2020, October 15). Why I Start All My Video Meetings with Collaborative Games (Spoiler: It’s Not Boredom). Amsterdam, the Netherlands: The Next Web (TNW).
  87. Romanelli, M. (2019, September 11). Teamwork Accelerated. PM Times. Newmarket, Ontario, Canada: Macgregor Communications.
  88. Rowley, D., & Lange, M. (2007). Forming to Performing: The Evolution of an Agile Team. IEEE Computer Society Proceedings. Agile 2007, 1: 408-414.
  89. Sakpal, M. (2020, March 3. Learn How to Debunk These Five Restructuring Myths. Stamford, CT: Gartner, Inc.
  90. Sazali, A. R. B.; Khamarudin, F. B.; & Abdul Alahdad, S. N. B. (2022). Maximising the Zone of Proximal Development Benefits in Group Online Learning. International Journal of Academic Research in Business and Social Sciences, 12 (6): 1476-1496.
  91. Scaled Agile, Inc. (2023, March 14). Working Successfully in Agile with Remote Team Members. Available at: https://scaledagileframework.com/working-successfully-in-agile-with-remote-team-members/.
  92. Scrum Alliance (2020). Learning Objectives Examples. Denver, CO: Scrum Alliance.
  93. Stanford University (2019, September). Gathering Strength, Gathering Storms. Stanford, CA: Stanford University.
  94. Steiner, Ivan D. (1972). Group Process and Productivity. New York, New York: Academic Press.
  95. Stern, S. (2018, September 26). Is Your Team Working the Rory Underwood Way? Financial Times. London, United Kingdom: The Financial Times, a Nikkei Company.
  96. Tamiru, Natasha (2023, June). Team Dynamics: Five Keys to Building Effective Teams. Google. Available at: https://www.thinkwithgoogle.com/intl/en-emea/consumer-insights/consumer-trends/five-dynamics-effective-team.
  97. Tannenbaum, Robert, & Schmidt, Warren H. (1958). How to Choose a Leadership Pattern. Harvard Business Review, 36: 95- 101.
  98. Telford, R. (2013, June 4). This is Where It Gets Interesting. Armonk, NY: International Business Machines (IBM) Corporation.
  99. The ATACC Group (TAG) (2024). Experience Learning. Talk by emergency response physicians Dr. Mark Forrest and Dr. Halden Hutchinson-Bazely for TBS 24 Switzerland Conference. Available at: https://scanfoam.org/experience-learning-atacc/.
  100. Thier, Jane (2021, December 8). 'Form, Storm, Norm, Perform': Twitter’s New CEO Faces a Critical Few Months as He Seeks to Differentiate Himself from Jack Dorsey, Leadership Experts Say. Fortune. Available at: https://fortune.com/2021/12/08/form-storm-norm-perform-twitters-new-ceo-faces-a-critical-few-months-as-he-seeks-to-differentiate-himself-from-jack-dorsey-leadership-experts-say/.
  101. Tuckman, B. W. (1965). Developmental Sequence in Small Groups. Psychological Bulletin, 63: 384-399.
  102. Tuckman, B. W., & Jensen, M. A. C. (1977). Stages of Small-Group Development Revisited. Group and Organizational Studies, 2 (4): 419-427.
  103. United States Army (2015). Innovative Learning: A Key to National Security. Washington, DC: United States Army.
  104. United States General Services Administration, Office of the CTO (2021). GSA Tech Guides: Establishing an Agile Team Working Agreement. Washington, D.C.: United States General Services Administration.
  105. United States National Park Service (NPS) (2022, Spring). NPS Aviation Safety.
  106. United States Tennis Association (2024, April 8). Compete Like a Champion. Podcast. Available at: https://podcasts.apple.com/us/podcast/compete-like-a-champion/id1450860560?i=1000651761048.
  107. University of Waterloo (2021). SE Capstone Design Project Handbook. Edited by Derek Rayside. Waterloo, Ontario, Canada: University of Waterloo.
  108. Veleučilište u Rijeci (2024). Razvoj Poslovnih Ideja. Available at: https://www.veleri.hr/sites/default/files/2024-12/RAZVOJ_POSLOVNIH_IDEJA_-_Udzbenik_FINALNO_v2.pdf.
  109. Virginia Tech (2020, October 9). Turning to Tuckman: How to Leave a Team. Available at: https://spia.vt.edu/leadership-development/vmf-program/latest-posts/turning-to-tuckman--how-to-leave-a-team.html.
  110. Wheelan, S. A. (2009). Group Size, Group Development, and Group Productivity. Small-Group Research, 40 (2): 247-262.
  111. Yale University (2021, October 14). The Poorvu Center for Teaching and Learning Partners with the School of Engineering & Applied Science (SEAS). Available at: https://poorvucenter.yale.edu/news/poorvu-center-partners-seas-enhance-diversity-equity-inclusion-and-belonging.

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About Scott M. Graffius

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Scott M. Graffius is a high impact and globally recognized AI, advanced technology, agile, and project management researcher, thought leader, author, and public speaker.

Graffius has generated more than USD $1.9 billion in business value for organizations served, including Fortune 500 companies. Businesses and industries range from technology (including R&D and AI) to entertainment, financial services, and healthcare, government, social media, and more.

Graffius leads the professional services firm Exceptional PPM and PMO Solutions, along with its subsidiary Exceptional Agility. These consultancies offer strategic and tactical advisory, training, embedded talent, and consulting services to public, private, and government sectors. They help organizations enhance their capabilities and results in agile, project management, program management, portfolio management, and PMO leadership, supporting innovation and driving competitive advantage. The consultancies confidently back services with a Delighted Client Guarantee™. Graffius is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets.

He is the author of two award-winning books.
Organizations around the world invite Graffius to speak on tech (including AI), agile, project management, program management, portfolio management, and PMO leadership. He has developed and delivered unique and compelling talks and workshops. To date, Graffius has delivered 91 sessions across 25 countries. Select examples of events include Agile Trends Gov, BSides (Newcastle Upon Tyne), Conf42 Quantum Computing, DevDays Europe, DevOps Institute, DevOpsDays (Geneva), Frug’Agile, IEEE, Microsoft, Scottish Summit, Scrum Alliance RSG (Nepal), Techstars, and W Love Games International Video Game Development Conference (Helsinki), and more. With an average rating of 4.81 (on a scale of 1-5), sessions are highly valued.

Prominent businesses, professional associations, government agencies, and universities have featured Graffius and his work including content from his books, talks, workshops, and more. Select examples include:
  • Adobe,
  • American Management Association,
  • Amsterdam Public Health Research Institute,
  • Bayer,
  • BMC Software,
  • Boston University,
  • Broadcom,
  • Cisco,
  • Coburg University of Applied Sciences and Arts Germany,
  • Computer Weekly,
  • Constructor University Germany,
  • Data Governance Success,
  • Deimos Aerospace,
  • DevOps Institute,
  • EU's European Commission,
  • Ford Motor Company,
  • GoDaddy,
  • Harvard Medical School,
  • Hasso Plattner Institute Germany,
  • IEEE,
  • Innovation Project Management,
  • Johns Hopkins University,
  • Journal of Neurosurgery,
  • Lam Research (Semiconductors),
  • Leadership Worthy,
  • Life Sciences Trainers and Educators Network,
  • London South Bank University,
  • Microsoft,
  • NASSCOM,
  • National Academy of Sciences,
  • New Zealand Government,
  • Oracle,
  • Pinterest Inc.,
  • Project Management Institute,
  • SANS Institute,
  • SBG Neumark Germany,
  • Singapore Institute of Technology,
  • Torrens University Australia,
  • TBS Switzerland,
  • Tufts University,
  • UC San Diego,
  • UK Sports Institute,
  • University of Galway Ireland,
  • US Department of Energy,
  • US National Park Service,
  • US Tennis Association,
  • Veleučilište u Rijeci Croatia,
  • Verizon,
  • Virginia Tech,
  • Warsaw University of Technology,
  • Wrike,
  • Yale University,
  • and many others.

Graffius has been actively involved with the Project Management Institute (PMI) in the development of professional standards. He was a member of the team which produced the
Practice Standard for Work Breakdown Structures—Second Edition. Graffius was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition, The Standard for Program Management—Fourth Edition, and The Practice Standard for Project Estimating—Second Edition. He was also a subject matter expert reviewer of content for the PMI’s Congress. Beyond the PMI, Graffius also served as a member of the review team for two of the Scrum Alliance’s Global Scrum Gatherings.

Graffius has a bachelor’s degree in psychology with a focus in Human Factors. He holds eight professional certifications:

  • Certified SAFe 6 Agilist (SA),
  • Certified Scrum Professional - ScrumMaster (CSP-SM),
  • Certified Scrum Professional - Product Owner (CSP-PO),
  • Certified ScrumMaster (CSM),
  • Certified Scrum Product Owner (CSPO),
  • Project Management Professional (PMP),
  • Lean Six Sigma Green Belt (LSSGB), and
  • IT Service Management Foundation (ITIL).

He is an active member of the Scrum Alliance, the Project Management Institute (PMI), and the Institute of Electrical and Electronics Engineers (IEEE).

He divides his time between Los Angeles and Paris, France.

Thought Leader | Public Speaker | Agile Scrum Book | Agile Transformation Book | Blog | Photo | X | LinkedIn | Email

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scott_m_graffius_-_blog_spacer_-_v23111107_-_permission

Permission Request Information

This work is copyright
© Scott M. Graffius. All rights reserved.

To request permission to use Graffius' 'Phases of Team Development' visual shown at the top of this article,
email Scott M. Graffius. If your request is approved, Graffius will give you an authorization/license and, if applicable, high-resolution files (JPG and PNG) of the visual.

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scott_m_graffius_-_blog_spacer_-_v23111107_-_cite

How to Cite This Article


Graffius, Scott M. (2025, January 7).
Scott M. Graffius’ Phases of Team Development: 2025 Update. Available at: https://scottgraffius.com/blog/files/phases-of-team-development-update-for-2025.html. DOI: 10.13140/RG.2.2.33705.30564.

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Digital Object Identifier (DOI)


DOI: 10.13140/RG.2.2.33705.30564


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Short Link for Article

The short link for this article is https://bit.ly/teams-2025

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scott_m_graffius_-_blog_spacer_-_v23111107_-_x---rev-24101207---copyright---lwres

Copyright

Copyright © Scott M. Graffius. All rights reserved.

Content on this site—including text, images, videos, and data—may not be used for training or input into any artificial intelligence, machine learning, or automatized learning systems, or published, broadcast, rewritten, or redistributed without the express written permission of Scott M. Graffius.






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Verizon Features Scott M. Graffius

BY SCOTT M. GRAFFIUS | ScottGraffius.com

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Scott M. Graffius' Intellectual Property on Teamwork

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Graffius' intellectual property (IP) is registered with the United States Copyright Office.

Graffius initially developed his ‘Phases of Team Development’ unique material in 2008, and he periodically refreshes it.

For reference, the visual for the current (2024) edition is below and the details are
here.

scott-m-graffius---phases-of-team-development---2024-update---v24010507---jpg-lwres

Organizations around the world engage Graffius to deliver compelling talks and workshops. To date, he's presented sessions at 91 conferences and other events across 25 countries:

  • Armenia,
  • Australia,
  • Brazil,
  • Canada,
  • Czech Republic,
  • Finland,
  • France,
  • Germany,
  • Greece,
  • Hong Kong,
  • Hungary,
  • India, Ireland,
  • Lithuania,
  • Luxembourg,
  • Nepal,
  • Netherlands,
  • New Zealand,
  • Norway,
  • Romania,
  • Sweden,
  • Switzerland,
  • United Arab Emirates,
  • United Kingdom,
  • and the United States.

scott-m-graffius-has-delivered-91-talks-and-workshops-across-25-countries---passport-style---lwres

Graffius ‘Phases of Team Development’ IP is central and key to many of those sessions. His rate card and a listing of his engagements are at
https://scottgraffius.com/resources/Exceptional-PPM-and-PMO-Solutions-Rate-Card-for-2024-2025-v24071607.pdf and https://scottgraffius.com/publicspeaker.html, respectively.

With an authorization/license from Graffius, his ‘Phases of Team Development’ intellectual property is featured and used by businesses, professional associations, government agencies, and universities around the globe. Examples include:

  • Adobe,
  • American Management Association,
  • Amsterdam Public Health Research Institute,
  • Bayer
  • Boston University,
  • Broadcom,
  • Cisco,
  • Deimos Aerospace,
  • DevOps Institute,
  • Erste Group Bank AG (Austria),
  • FINAT,
  • Ford Motor Company,
  • FSU College of Medicine,
  • Hasso Plattner Institute,
  • IEEE,
  • James Madison University,
  • Johns Hopkins University,
  • LeadingEng,
  • London South Bank University,
  • Manufacturers Alliance,
  • Microsoft,
  • New Zealand Government,
  • Oracle,
  • Mary Raum (Professor of National Security Affairs, United States Naval War College),
  • Royal Australasian College of Physicians,
  • TBS Switzerland,
  • Torrens University Australia,
  • Tufts University,
  • U.S. National Park Service,
  • U.S. Tennis Association,
  • UC San Diego,
  • UK Sports Institute,
  • University of Galway Ireland,
  • Victorian Institute of Technology (Australia),
  • Virginia Tech,
  • Warsaw University,
  • Western Sydney University,
  • World Resources Institute,
  • Yale University,
  • ZHAW Zurich University of Applied Sciences,
  • and many others.

Verizon was added to this list!

As shown below, Graffius' work was spotlighted in two articles.

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Both the
14 May 2024 and 21 May 2024 articles by Verizon Associate Director Cheryl Abellanoza, PhD, highlight and link to Graffius' 'Phases of Team Development' intellectual property on teamwork. They link to the 2021 edition of Graffius' work, here and here. The current (2024) edition is here.

Read on to learn:

  • About Verizon,
  • About Scott M. Graffius,
  • How to Cite This Article,
  • and more.

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About Verizon

Verizon (NYSE: VZ) is a leading provider of technology, communications, information, and entertainment products and services. Founded in 1983 and headquartered in New York City, Verizon is a global leader in delivering innovative solutions across mobility, broadband, and digital platforms. The company operates one of the most reliable wireless networks in the United States, serving millions of consumers, businesses, and government customers. In addition to its telecommunications services, Verizon is at the forefront of advancing 5G technology, aiming to transform industries such as healthcare, manufacturing, and public safety. Recognized for its forward-thinking strategies, Verizon continues to shape the future of connectivity and digital transformation.

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About Scott M. Graffius


Scott_M_Graffius_-_Blue_-_1000x1000_-LwRes

Scott M. Graffius is an agile project management expert practitioner, consultant, award-winning author, and international public speaker.

Graffius has generated more than USD $1.9 billion in business value for organizations served, including Fortune 500 companies. Businesses and industries range from technology (including R&D and AI) to entertainment, financial services, and healthcare, government, social media, and more.

Graffius leads the professional services firm Exceptional PPM and PMO Solutions, along with its subsidiary Exceptional Agility. These consultancies offer strategic and tactical advisory, training, embedded talent, and consulting services to public, private, and government sectors. They help organizations enhance their capabilities and results in agile, project management, program management, portfolio management, and PMO leadership, supporting innovation and driving competitive advantage. The consultancies confidently back services with a Delighted Client Guarantee™. Graffius is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets.

He is the author of two award-winning books.


Organizations around the world invite Graffius to speak on tech (including AI), agile, project management, program management, portfolio management, and PMO leadership. He has developed and delivered unique and compelling talks and workshops. To date, Graffius has delivered 91 sessions across 25 countries. Select examples of events include Agile Trends Gov, BSides (Newcastle Upon Tyne), Conf42 Quantum Computing, DevDays Europe, DevOps Institute, DevOpsDays (Geneva), Frug’Agile, IEEE, Microsoft, Scottish Summit, Scrum Alliance RSG (Nepal), Techstars, and W Love Games International Video Game Development Conference (Helsinki), and more. With an average rating of 4.81 (on a scale of 1-5), his sessions are highly valued.

Prominent businesses, professional associations, government agencies, and universities have featured Graffius and his work including content from his books, talks, workshops, and more. Select examples include:

  • Adobe,
  • American Management Association,
  • Amsterdam Public Health Research Institute,
  • Bayer,
  • Boston University,
  • Broadcom,
  • Cisco,
  • Constructor University Germany,
  • Deimos Aerospace,
  • DevOps Institute,
  • EU's European Commission,
  • Ford Motor Company,
  • Hasso Plattner Institute Germany,
  • IEEE,
  • Johns Hopkins University,
  • London South Bank University,
  • Microsoft,
  • National Academy of Sciences,
  • New Zealand Government,
  • Oracle,
  • Pinterest Inc.,
  • Project Management Institute,
  • TBS Switzerland,
  • Torrens University Australia,
  • Tufts University,
  • UC San Diego,
  • UK Sports Institute,
  • University of Galway Ireland,
  • U.S. Department of Energy,
  • U.S. National Park Service,
  • U.S. Tennis Association,
  • Virginia Tech,
  • Warsaw University of Technology,
  • Yale University,
  • and many others.

Graffius has been actively involved with the Project Management Institute (PMI) in the development of professional standards. He was a member of the team which produced the
Practice Standard for Work Breakdown Structures—Second Edition. Graffius was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition, The Standard for Program Management—Fourth Edition, and The Practice Standard for Project Estimating—Second Edition. He was also a subject matter expert reviewer of content for the PMI’s Congress. Beyond the PMI, Graffius also served as a member of the review team for two of the Scrum Alliance’s Global Scrum Gatherings.

Graffius has a bachelor’s degree in psychology with a focus in Human Factors. He holds eight professional certifications:

  • Certified SAFe 6 Agilist (SA),
  • Certified Scrum Professional - ScrumMaster (CSP-SM),
  • Certified Scrum Professional - Product Owner (CSP-PO),
  • Certified ScrumMaster (CSM),
  • Certified Scrum Product Owner (CSPO),
  • Project Management Professional (PMP),
  • Lean Six Sigma Green Belt (LSSGB), and
  • IT Service Management Foundation (ITIL).

He is an active member of the Scrum Alliance, the Project Management Institute (PMI), and the Institute of Electrical and Electronics Engineers (IEEE).

He divides his time between Los Angeles and Paris, France.

IEEE Xplore Publication Featured Scott M Graffius Phases of Team Development Work - rev Sept 19 2024 - HiRes

Scott M. Graffius' 'Phases of Team Development' Featured by ATACC at TBS24 Conference - LwRes2

UC San Diego Features Scott M Graffius Intellectual Property on Teamwork - Geisel - Creative 24101007 - LwRes

Johns Hopkins University Features Work of Scott M Graffius - v24080107 - Tw - LwRes

Semiconductor manufacturing firm Lam Research features Scott M Graffius’ ‘Phases of Team Development’ Intellectual Property - Tw Sz Format - LwRes

Bayer Licensed IP of Agile Expert Scott M Graffius - AgileScrumGuide_com - LwRes

Research by Scott M Graffius Used in Materials for CEWEP 10 Congress Berlin - LwRes G

Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile framework―Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

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Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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How to Cite This Article


Graffius, Scott M. (2024, June 3). Verizon Features Scott M. Graffius. Available at:
https://scottgraffius.com/blog/files/verizon-features-scott-m-graffius.html. DOI: 10.13140/RG.2.2.11276.42887.

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Post-Publication Notes

If there are any supplements or updates to this article after the date of publication, they will appear here.

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Content Acknowledgements

This article includes limited excerpts from Verizon Associate Director Cheryl Abellanoza, PhD, attributed to Cheryl Abellanoza, PhD, and used under fair use for news reporting and analysis.

Verizon name and mark are the property of Verizon.

Scott M. Graffius’ ‘Phases of Team Development’ is copyright © Scott M. Graffius.

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Short Link for Article

The short link for this article is
https://bit.ly/team-vz

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Copyright

Copyright © Scott M. Graffius. All rights reserved.

Content on this site—including text, images, videos, and data—may not be used for training or input into any artificial intelligence, machine learning, or automatized learning systems, or published, broadcast, rewritten, or redistributed without the express written permission of Scott M. Graffius.



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