Intellectual Property (IP) Theft is a Federal Crime - Featuring a Real Example of IP Infringement and What the IP Owner Did to Enforce His Rights and Protect His Property

BY SCOTT M. GRAFFIUS | ScottGraffius.com

IP THEFT - CUSTOM - V MAY 16 2024 G1 - ClnUp - LwRes

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Including supporting information, this article is organized into nine sections:

  • Introduction
  • Overview of Graffius' Registered Copyright IP
  • A Real Example of Intellectual Property Theft and What IP Owner Graffius Did to Enforce His Rights and Protect His Property
  • About Scott M. Graffius
  • About Luca Schnetzler
  • About Pudgy Penguins
  • About Copyright and Other Intellectual Property Rights
  • References/Sources
  • How to Cite This Article

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Introduction

Intellectual Property (IP) — including copyrights, trademarks, trade secrets, patents, and algorithms — is a strategic asset that provides significant value. IP rights ensure creators can benefit from their hard work, discovery, and innovation. Infringement can damage the marketability and value of the IP.

IP infringement is disgraceful, dishonorable, unprofessional, immoral, unethical, and illegal. IP rights are so important that IP theft is a federal crime.

Scott M. Graffius maintains, enforces, and protects his copyrights and other IP rights. When others infringe on Graffius’ IP rights, situations generally fall into one of two categories:

  1. IP owner Graffius notifies the offending party of their infringement and the required remediation, and the matter is resolved; or
  2. IP owner Graffius notifies the offending party of their infringement and the required remediation, and the offending party’s action/inaction necessitates that qualified attorney and/or the United States government's Intellectual Property Rights (IPR) Center is engaged, and the matter is resolved.

Most situations fall under category 1. However, some offenders seem determined to make an already bad situation worst; they fall under category 2.

This article covers the news of a recent real example of copyright infringement (a category 2 situation) and what the copyright owner did to protect and enforce his rights. It presents facts including visual evidence and a critical analysis of the details. And the article underscores the importance of remaining vigilant.

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Overview of Graffius' Registered Copyright IP

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his 'Phases of Team Development' IP. It’s a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning. It’s also inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase. Graffius' IP is registered with the United States Copyright Office.

Copyright - Custom - Overlapping Image - Scott M Graffius - PP - LwRes

Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply the information in my ‘Phases of Team Development’ to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.

Graffius initially developed his material in 2008, and he periodically refresh it. His copyright ownership details, and permission request process, is embedded in and appears on the asset.

Scott M Graffius - Phases of Team Development - 2021 Edition - Copyright Scott M Graffius - All Rights Reserved

The 2021 edition of Scott M. Graffius' 'Phases of Team Development' IP is shown above. It's registered with the United States Copyright Office (USCO).

Scott M Graffius - Presented 90 Talks and Workshops - 90 Countries - Passport Edn - v May 2024 - LwRes

Conference organizers, businesses, professional organizations, government agencies, and universities around the world engage Graffius to deliver unique and compelling talks and workshops. To date, he's presented sessions at 90 conferences and other events across 25 countries, and his 'Phases of Team Development' IP is central and key to many of those sessions. His rate card and a listing of his engagements are at
https://scottgraffius.com/resources/Exceptional-PPM-and-PMO-Solutions-Rate-Card-for-2023-2024-v23110907.pdf and https://scottgraffius.com/publicspeaker.html, respectively.

With an authorization/license from Graffius, organizations around the world have featured and used his 'Phases of Team Development' IP. Select examples include Adobe, American Management Association, Bayer, Boston University, Cisco, Deimos Aerospace, Ford, Hasso Plattner Institute, IEEE, London South Bank University, Microsoft, New Zealand Government, Torrens University Australia, UC San Diego, U.S. National Park Service, U.S. Tennis Association, Yale University, and many others.

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A Real Example of Intellectual Property Theft and What IP Owner Graffius Did to Enforce His Rights and Protect His Property

ScottGraffius_com - A Real Example of IP Infringement - v may 22 2024G - LwRes

As clearly shown by the facts presented in this article, this situation involves a case of copyright infringement (not 'fair use').

Luca Schnetzler also known as (AKA) Luca Netz, CEO of Pudgy Penguins, posted content on X at https://x.com/LucaNetz/status/1786418972323168631 which violated Scott M. Graffius' intellectual property (IP) rights.

Note: As delineated later in the article, Luca Schnetzler AKA Luca Netz subsequently deleted his infringing post.

Scott M Graffius - Intellectual Property IP Theft is a Federal Crime - v1_3 - Excerpts - View of Infringing Post - LwRes

The infringing post on X is shown above. The post included only two words ("Performing Era") and an image which infringes upon (inappropriate includes) copyright owner Scott M. Graffius' intellectual property. The image above and other visuals in this article support providing the news and a critical analysis of this recent real example of copyright infringement and enforcement.

Scott M Graffius - Intellectual Property IP Theft is a Federal Crime - v1_3 - Excerpts - Zoomed In View of Infringing Post - LwRes

A zoomed-in view of the infringing post is shown above.

Copyright owner Scott M. Graffius learned of the infringement of his protected intellectual property on May 11, 2024. That same day, Graffius notified Pudgy Penguins CEO Luca Schnetzler AKA Luca Netz. Because Luca Schnetzler AKA Luca Netz did not respond or take any action on this serious matter, Graffius sent multiple communications over the span of several days. Excerpts from one of those notices follows.

[From Scott M. Graffius to Luca Schnetzler AKA Luca Netz]


Intellectual Property (IP) provides significant value. I maintain, enforce, and protect my copyright and other IP rights.


My 'Phases of Team Development' IP is registered with the United States Copyright Office.


Infringement of my 'Phases of Team Development' IP is shown by Pudgy Penguins CEO Luca Schnetzler (known as "Luca Netz") here: https://x.com/LucaNetz/status/1786418972323168631.


(Changing a word here or there does not work.) The infringer did not request nor receive permission to use my copyrighted 'Phases of Team Development.' Additionally, their use did not provide attribution to me. As such, they're falsely leading others to believe that they're the creator and owner of my IP. More info follows.


—————

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and my first-hand professional experience with, and analysis of, team leadership and performance, I created my copyrighted 'Phases of Team Development.' It’s a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning. It’s also inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.


Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply the information in my ‘Phases of Team Development’ to help handle challenges or issues experienced by teams. By doing so, they'll advance the teams' (and their own) happiness, productivity, and success.


I initially developed my material in 2008, and I periodically refresh it. I’m honored that businesses, scientists, journalists, professional associations, government agencies, universities, and others around the world have featured my 'Phases of Team Development' IP. Select examples include Adobe, American Management Association, Boston University, Cisco, Ford, Hasso Plattner Institute, IEEE, London South Bank University, Microsoft, Torrens University Australia, UC San Diego, U.S. National Park Service, U.S. Tennis Association, Yale University, and many others.


—————

Infringement of my registered copyright is shown by Pudgy Penguins (@PudgyPenguins) CEO Luca Schnetzler (known as "Luca Netz" - @LucaNetz) here: https://x.com/LucaNetz/status/1786418972323168631.


(Changing a word here or there does not work.) The infringer did not request nor receive permission to use my copyrighted 'Phases of Team Development.' Additionally, their use did not provide attribution to me. As such, they're falsely leading others to believe that they're the creator and owner of my IP. Some of the MANY examples follow.



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Characteristics under Forming includes:
"Displaying eagerness"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Characteristics under Forming includes:
"Displaying eagerness"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Characteristics under Forming includes:
"Generally polite tone"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Characteristics under Forming includes:
"Generally polite"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Characteristics under Forming includes:
"Sticking to safe topics"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Characteristics under Forming includes:
"Sticking to safe topics"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Characteristics under Forming includes:
"Unclear about how one fits in"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Characteristics under Forming includes:
"Unclear about how one fits in"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Characteristics under Forming includes:
"Some anxiety & questioning"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Characteristics under Forming includes:
"Some anxiety & questioning"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Strategies under Forming includes:
"'Taking the 'lead'"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Strategies under Forming includes:
"'Taking the 'lead'"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Strategies under Forming includes:
"Being highly visible"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Strategies under Forming includes:
"Being highly visible"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Strategies under Forming includes:
"Facilitating introductions"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Strategies under Forming includes:
"Facilitating introductions"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Strategies under Forming includes:
"Providing the 'big picture'"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Strategies under Forming includes:
"Providing the big picture"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Strategies under Forming includes:
"Establishing clear expectations"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Strategies under Forming includes:
"Establishing clear expectations"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Strategies under Forming includes:
"Communicating success criteria"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Strategies under Forming includes:
"Communicating success criteria"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Characteristics under Performing includes:
"High motivation, trust & empathy"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Characteristics under Performing includes:
"High motivation, trust & empathy"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Characteristics under Performing includes:
"Individuals defer to team needs"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Characteristics under Performing includes:
"Individuals defer to team needs"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Characteristics under Performing includes:
"Improved commitment"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Characteristics under Performing includes:
"Improved commitment"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Characteristics under Adjourning includes:
"Shift to process orientation"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Characteristics under Adjourning includes:
"Shift to process orientation"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Characteristics under Adjourning includes:
"Sadness"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Characteristics under Adjourning includes:
"Sadness"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Characteristics under Adjourning includes:
"Recognition of team & individual efforts"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Characteristics under Adjourning includes:
"Recognition of team and individual efforts"



๐ŸŸข From my copyrighted 'Phases of Team Development' IP (2021 edition, https://www.scottgraffius.com/blog/files/team-21.html), Characteristics under Adjourning includes:
"Disbanding"


๐Ÿ”ด From the infringement of my copyrighted 'Phases of Team Development' IP shown by Luca Netz (https://x.com/LucaNetz/status/1786418972323168631), Characteristics under Adjourning includes:
"Disbanding"



The preceding are just some of the MANY examples. The infringer is violating my intellectual property (IP) rights.


—————

To wrap up, infringement of my registered copyright is shown by Pudgy Penguins (@PudgyPenguins) CEO Luca Schnetzler (known as "Luca Netz" - @LucaNetz) here: https://x.com/LucaNetz/status/1786418972323168631.


(Changing a word here or there does not work.) The infringer did not request nor receive permission to use my copyrighted 'Phases of Team Development.' Additionally, their use did not provide attribution to me. As such, they're falsely leading others to believe that they're the creator and owner of my IP.


Copyright infringement is dishonorable, disgraceful, unprofessional, immoral, unethical, and illegal.


The infringement has damaged the marketability and value of my 'Phases of Team Development' IP.



The preceding were excerpts from one of the communications where Scott M. Graffius notified Pudgy Penguins CEO Luca Schnetzler AKA Luca Netz of the infringement.

If the infringement was somehow inadvertent, an expected appropriate reaction would be to be embarrassed, to apologize for the violation, and to work to resolve the matter. So, what exactly did Luca Schnetzler AKA Luca Netz do after being notified about this serious matter on May 11, 2024? Initially, he did nothing. After several days — after several communications were presented to him — he finally acted. On May 16, 2024, Luca Schnetzler AKA Luca Netz deleted his infringing post and he blocked copyright owner Scott M. Graffius (the person whose rights were infringed upon, the same person who reported the matter to him).

Scott M Graffius - Intellectual Property IP Theft is a Federal Crime - v1_3 - Excerpts - Deleted Infringing Post - LwRes

X’s ‘that post has been deleted’ message is shown above.

Scott M Graffius - Intellectual Property IP Theft is a Federal Crime - v1_3 - Excerpts - Blocked - LwRes

X's 'You're blocked' message is shown above.

Copyright owner Scott M. Graffius found that the IP infringement situation — including the reaction by Luca Schnetzler AKA Luca Netz to being called out — to be bizarre, unbecoming, and unseemly.

Rather than apologizing and working to amicably resolve the serious situation, Luca Schnetzler AKA Luca Netz blocked Scott M. Graffius (the person whose rights were infringed upon, the same person who reported the matter to him). Copyright owner Scott M. Graffius found that the behaviour of Luca Schnetzler AKA Luca Netz raised more red flags and concerns. Accordingly, the situation — currently unresolved — is a category 2.

About Scott M. Graffius

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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, U.S. Department of Energy, U.S. National Park Service, U.S. Tennis Association, Yale University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 90 conferences and other events across 25 countries.

His full bio is available
here.

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About Luca Schnetzler

Luca Schnetzler (also known as Luca Netz) is the Chief Executive Officer of Pudgy Penguins.

About Pudgy Penguins


LSLTTT Holdings, Inc. is doing business as (DBA) "Pudgy Penguins" — a non-fungible token (NFT) collection that also doubles as a web3 intellectual property (IP) company. Based on information from
CrunchBase and other sources, Pudgy Penguins' investors include 1kx, Adam Winnick, Big Brain Holdings, Bobby Ong, CRIT Ventures, the founders of LayerZero Labs, Kasey Kasey, Kronos Research, Old Fashion Research, and Peter Yuan Pan. The preceding list may not be exhaustive.

About Copyright and Other Intellectual Property Rights

For copyright/IP infringement cases, it is recommended that you consult a qualified attorney.

Intellectual Property (IP) is a strategic asset that provides significant value. IP infringement is disgraceful, dishonorable, unprofessional, immoral, unethical, and illegal. IP rights are so important that IP theft is a federal crime.

Visit the United States Copyright Office’s website at
https://www.copyright.gov to learn more about copyrights.

The Intellectual Property Rights (IPR) Center coordinates the U.S. government’s response to intellectual property crimes. Visit their website at
https://www.iprcenter.gov to learn more.

Another resource is the
Reporting Intellectual Property Crime: A Guide for Victims of Copyright Infringement, Trademark Counterfeiting, and Trade Secret Theft publication by the Criminal Division of the U.S. Department of Justice.

See the References/Sources section of this article for additional resources.

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References/Sources

Select bibliography:

  1. Allyn, Bobby (2019, May 20). Top Reason For CEO Departures Among Largest Companies Is Now Misconduct, Study Finds. NPR. Available at: https://www.npr.org/2019/05/20/725108825/top-reason-for-ceo-departures-among-largest-companies-is-now-misconduct-study-fi.
  2. Blaskovic, Andrew K.; Rusk, John-David; Parker, Victor C.; and Payne, Bryson R. (2022). Cybercrime and Intellectual Property Theft: An Analysis of Modern Digital Forensics. In book: Proceedings of the Future Technologies Conference (FTC) 2022, Volume 2. DOI: 10.1007/978-3-031-18458-1_36.
  3. CrunchBase (n.d.). Seed Round – Pudgy Penguins. Available at: https://www.crunchbase.com/funding_round/pudgy-penguins-seed--09980d4f.
  4. Dyer, Jeff; Furr, Nathan; Lefrandt, Chris; and Howell, Taeya (2023, January 17). Innovation Depends on Intellectual Honesty. MIT Sloan Management Review. Available at: https://sloanreview.mit.edu/article/why-innovation-depends-on-intellectual-honesty/.
  5. Graffius, Scott M. (2021, January 4). Phases of Team Development (Update for 2021). DOI: 10.13140/RG.2.2.22040.42246.
  6. Graffius, Scott M. (2021, January 4). Using Bruce Tuckman's Phases of Team Development to Help Your Team Grow and Advance: 2021 Update. Available at: https://www.scottgraffius.com/blog/files/team-21.html.
  7. Hartline, Devlin (2016, September 26). Criminal Copyright Infringement is Crime of "Moral Turpitude." George Mason University Center for Intellectual Property x Innovation Policy. Available at: https://cip2.gmu.edu/2016/09/26/criminal-copyright-infringement-is-crime-of-moral-turpitude/.
  8. Huppert, Elizabeth; and Levine, Emma (2023, August 31). The Rise of Dishonest Leaders: Causes and Solutions. Academy of Management Perspectives, 37 (3). DOI: 10.5465/amp.2021.0063.
  9. McGregor, Jena. (2017, May 15). More CEOs are Getting Forced Out for Ethical Violations. Washington Post. Available at: https://www.washingtonpost.com/news/on-leadership/wp/2017/05/15/more-ceos-are-getting-forced-out-for-ethics-violations/.
  10. National Intellectual Property Rights Coordination Center (n.d.). About the Center. Available at: https://www.iprcenter.gov/about.
  11. Pudgy Penguins (n.d.). Available at: https://pudgypenguins.com.
  12. Smith, Isaac H.; Kouchaki, Maryam; and Wareham, Justin (2021, April 14). The Price Leaders Pay for Cutting Ethical Corners. MIT Sloan Management Review. Available at: https://sloanreview.mit.edu/article/the-price-leaders-pay-for-cutting-ethical-corners/.
  13. Steffen, Thomas (2019, May 24). For CEOs, Integrity Is the Best Policy. For CEOs, Integrity Is the Best Policy. Yale School of Management. Available at: https://insights.som.yale.edu/insights/for-ceos-integrity-is-the-best-policy.
  14. Stubben, Stephen; and Welch Kyle (2018, November 14). Whistleblowers Keep Companies Healthy. Harvard Business Review. Available at: https://hbr.org/2018/11/research-whistleblowers-are-a-sign-of-healthy-companies.
  15. Thomson Reuters (2022, December 16). Copyright Litigation 101. Available at: https://legal.thomsonreuters.com/blog/copyright-litigation-101/.
  16. United States Copyright Office (USCO) (n.d.). Welcome to the U.S. Copyright Office. Available at: https://www.copyright.gov.
  17. United States Department of Homeland Security (US DHS) (n.d.). Intellectual Property Theft and Commercial Fraud. Available at: https://www.dhs.gov/hsi/investigate/intellectual-property-and-commercial-fraud.
  18. United States Department of Homeland Security (US DHS) (n.d.). Intellectual Property Rights. Available at: https://www.dhs.gov/intellectual-property-rights.
  19. United States Department of Justice (US DoJ) (n.d.). Reporting Intellectual Property Crime: A Guide for Victims of Copyright Infringement, Trademark Counterfeiting, and Trade Secret Theft (Third Edition). Available at: https://www.justice.gov/criminal/criminal-ccips/file/891011/dl.
  20. United States Patent and Trademark Office (USPTO) (2013, July 24). Copyright Policy, Creativity, and Innovation in the Digital Economy. Available at: https://www.uspto.gov/sites/default/files/news/publications/copyrightgreenpaper.pdf.
  21. Vitasek, Kate (2022, November 29). The Role of Honesty in Success (and Why Cutting Corners is a Bad Idea). Forbes. Available at: https://forbes.com/sites/katevitasek/2022/11/29/the-role-of-honesty-in-success-and-why-cutting-corners-is-a-bad-idea/.

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How to Cite This Article

Graffius, Scott M. (2024, May 16). Intellectual Property (IP) Theft is a Federal Crime - Featuring a Real Example of IP Infringement and What the IP Owner Did to Enforce His Rights and Protect His Property. Available at:
https://scottgraffius.com/blog/files/ip-rights.html.

IP THEFT - CUSTOM - V MAY 16 2024 G2 - ClnUp - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

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Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

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Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short link for this article is
https://bit.ly/ip-2024

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Paper in Peer-Reviewed Academic Journal 'Res Rhetorica' Features Research by Scott M. Graffius on the Lifespan (Half-Life) of Social Media Posts

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Paper in Academic Journal Res Rhetorica Featured Research by Scott M Graffius - rev May 9 2024 - LwRes


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‘Contemporary Prolepsis in Digital Rhetoric: The Roles and Functions of Proleptic Cues’ paper in peer-reviewed academic journal Res Rhetorica features Scott M. Graffius’ ‘Lifespan (Half-Life) of Social Media Posts’ research.

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When content is published online, relevance and engagement have a limited lifespan. An advantageous objective metric is half-life. It’s the time it takes for a post to receive half of its total engagement (such as likes, shares, and comments). Data can help inform strategic and tactical decisions, such as the frequency and scheduling of posts.

However, reports by others on the shelf life of social media are often outdated or based on the experience of one person, one organization, or one limited set of data. With any of those common limitations, findings are at risk of being non-representative, inaccurate, or unreliable.

It’s important to have a large dataset from multiple sources. In addition to generating results that are more likely to be appropriately representative, accurate, and reliable, this approach provides a more complete picture and helps identify trends.

In 2018, Scott M. Graffius first published data on the average lifespan (half-life) of posts on Snapchat, X (formerly Twitter), Facebook, Instagram, LinkedIn, YouTube, Pinterest, and blogs — based on data from multiple sources. Algorithms and other factors on platforms change over time. For that reason, Graffius periodically updates the analysis. The current (2024) edition of his ‘Lifespan (Half-Life) of Social Media Posts’ is
here.

Scientists, researchers, journalists, academics, YouTubers, podcasters, SEO experts, analysts, businesses, government agencies, and others have featured and used Graffius’ research.
Res Rhetorica was added to the list.

Here's the citation:

Landowska, A., Rocci, A., & Koszowy, M. (2024, April 3). Contemporary Prolepsis in Digital Rhetoric: The Roles and Functions of Proleptic Cues.
Res Rhetorica, 11 (1): 138-154. DOI: https://doi.org/10.29107/rr2024.1.10.

Paper in Academic Journal Res Rhetorica Featured Research by Scott M Graffius - rev May 9 2024 - Excerpts - Cover - LwRes

The cover image is shown above.

Paper in Academic Journal Res Rhetorica Featured Research by Scott M Graffius - rev May 9 2024 - Excerpts - Page 146 - LwRes

Page 146 is shown above.

Paper in Academic Journal Res Rhetorica Featured Research by Scott M Graffius - rev May 9 2024 - Excerpts - Page 152 - LwRes

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About the Journal

The following includes information from
https://resrhetorica.com/index.php/RR/about.

Res Rhetorica is a peer-reviewed open access quarterly academic journal associated with the Polish Rhetoric Society. Its scope includes both theories of rhetoric and practices of persuasive communication. It publishes original theoretical or analytic papers, as well as book reviews, notes on current developments and conferences in the field.

About the Author - Alina Landowska

The following includes information from
https://english.swps.pl/alina-landowska.

Alina Landowska, Ph.D. is a cultural researcher. She teaches at SWPS University of Social Sciences and Humanities (Warsaw, Poland), and she collaborates with EMCC Poland as a mentor and executive coach. Her research interests include cultural evolution theory, humanistic management, and business ethics. Landowska has studied and carried out research at SDG Academy (UN), Tantur Ecumenical Institute in Jerusalem (University of Notre Dame, USA), the Baltic University Program (Uppsala, Sweden), and the Swedish Institute for Environmental Research (Kalmar, Sweden). She co-founded the Instytut Rozwoju (Development Institute) think-tank. She was the former Vice President of Polskie Stowarzyszenie Kobiet Biznesu (Polish Association of Women in Business). She represented Employers of Poland at the Business and Industry Advisory Committee by the Organisation for Economic Co-operation and Development.

About the Author - Andrea Rocci

The following includes information from
https://resrhetorica.com/index.php/RR/article/view/757.

Andrea Rocci is professor of Language Sciences and Director of the Institute of Argumentation, Linguistics and Semiotics at the Università della Svizzera Italiana (Lugano, Switzerland). He is also Director of the Master Programme in European Studies in Investor Relations and Financial Communication (ESIR) offered jointly with Università Cattolica (Milan, Italy). He has published extensively in the fields of argumentation, pragmatics, semantics, and discourse analysis. He is co-author (with Marcel Danesi) of a textbook on global linguistics. He has directed several projects on argumentation in the contexts of journalism and communication funded by the Swiss National Science Foundation.

About the Author - Marcin Koszowy

The following includes information from
https://resrhetorica.com/index.php/RR/article/view/757.

Marcin Koszowy is an associate professor and member of Laboratory of The New Ethos at the Warsaw University of Technology (Warsaw, Poland). He is a founding member of the steering board of European Conference on Argumentation, and chairs ArgDiaP organization fostering research on argumentation in Poland. His work is situated in the areas of logic, philosophy of language, pragmatics, and AI. He has published two books and over 40 papers in journals such as
Argumentation, Pragmatics & Society, and Discourse & Society.

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About Scott M. Graffius

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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 90 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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DOI: 10.13140/RG.2.2.30862.57924

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Scott M. Graffius Speaking on Agile, AI, and Innovation at a Private Event in Dubai

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius - Leverage Agile and AI to Innovate at the Speed of Light - v May 3 2024 - LwRes


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Scott M. Graffius will present "Leverage Agile and AI to Innovate at the Speed of Light" at a private/corporate event in Dubai, United Arab Emirates, on 3 May 2024. This will be his 90th speaking engagement.

Here's a short description of the session:

Agile approaches foster collaboration, responsiveness to change, and continuous improvement. And AI advances automation, efficiency, decision-making, and accuracy. Together, Agile and AI help organizations drive innovation by navigating complex landscapes with agility and precision, accelerating the pace of technological progress. Graffius' talk — "Leverage Agile and AI to Innovate at the Speed of Light" — provides unique material on the relationship between Agile and AI including how their convergence propels innovation. Most importantly, the talk provides actionable insights event delegates can use.

Scott M Graffius - Leverage Agile and AI to Innovate at the Speed of Light - v May 3 2024 v2 - LwRes

Conference organizers, businesses, professional associations, government agencies, and universities invite Graffius to speak and share actionable insights on topics related to Agile Project Management, Business, and Technology. He has delivered talks and workshops at conferences and other events — public and private/corporate — across 25 countries. Graffius uses everyday language and vibrant custom content to make complex topics clear and understandable, and he provides audiences with practical information they can use. His sessions are highly rated by attendees and organizers alike.

To learn more, visit his
Public Speaker page. To book Graffius for your conference or other event — for this new session ("Leverage Agile and AI to Innovate at the Speed of Light"), one of the top five sessions (read on for details), or another topic — complete a speaker engagement request form or email him.

The five most popular talks and workshops are highlighted next.

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High Performance Teams

High Performance Teams is first on the list. Scott customizes each session to the audience and other factors, so each one is unique. The following provides a general overview.

  • Title: Talks or workshops on High Performance Teams may be called “Navigate the Phases of Team Development with Speed and Agility” or “Want Happier and More Productive Teams?” or another title.

  • Description: Help your teams go farther, faster! Perhaps you’re heard about the phases of team development: Forming, Storming, Norming, Performing, and Adjourning. But are you aware of the unique behaviors specific to each phase? What exactly should you do during each phase to help the team (Agile or otherwise) tackle challenges, make progress, and become successful? If you are a leader (or aspire to be one), a member of a team (or may be in one in the future), or are just looking to develop your skills, this talk (with a fresh angle: 0% theory, 100% real-world-based) will give you a practical framework with actionable tips for working in and leading teams successfully. You'll learn about the five phases—Forming, Storming, Norming, Performing, and Adjourning—including detailed descriptions of each along with proven strategies for addressing challenges or issues which may occur along the way. You'll understand how to use the model to your advantage by effectively navigating all of the phases with speed and agility, from team set-up to the after-party! The presentation draws on the speaker’s first-hand, real-world experience, with his guidance supported by additional research, recommendations, and coverage from the Project Management Institute, IEEE, Google, NASA, and others.

  • Key learning benefits: This talk will help you develop and enhance the contributions you make to your organization by being able to: (1) Understand the five stages of team development: Forming, Storming, Norming, Performing, and Adjourning. (2) Learn the characteristics of each phase. (3) Apply proven strategies to help handle challenges or issues experienced by the team. By doing so, you'll advance the team's happiness, productivity, and success.


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Strategic Alignment

Strategic Alignment is second on the list of the top five topics. Scott customizes each session to the audience and other factors, so each one is unique. A general overview follows.

  • Title: Talks or workshops on Strategic Alignment may be called “10 Ways to Score and Prioritize Project Proposals Based on Multiple Factors, Including Strategic Alignment” or “10 Ways to Achieve and Sustain Strategic Alignment” or another title.

  • Description: How does your organization assess proposals for new projects? Is there a well-defined scoring and prioritization process—based on alignment with the business’ strategic objectives and other key factors—to quickly and easily identify the objective value of each proposal (including how important it is relative to other initiatives)? If the answer is “no,” keep reading. If the answer is “yes,” you are likely to find practical information and examples in this talk to adapt and adopt to improve the process at your organization.

  • Key learning benefits: This talk will help you develop and enhance the contributions you make to your organization by being able to: (1) Understand the benefits of scoring and prioritizing project proposals based on strategic alignment and other key factors. (2) Identify selection and prioritization criteria appropriate for your unique organization, leveraging the flexible framework and some or all of the 10 factors presented during the talk. (3) Put the practical, actionable information presented to use. During the session, we will run an example project proposal through the process, step-by-step. And you will receive a summary "cheat sheet" digital download that you can reference as a guide to help implement or improve this process at your organization.


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Agile

Agile is third on the list of the top five topics. Scott customizes each session to the audience and other factors, so each one is unique. A general overview follows.

  • Title: Talks or workshops on Agile may be called “Are You Realizing All the Benefits from Agile?” or “Agile Scrum Helps Innovators, Disruptors, and Entrepreneurs Develop and Deliver Products at Astounding Speed Which Drives Competitive Advantage” or another title.

  • Description: Organizations are increasingly embracing Agile to best meet their shifting business needs and successfully manage projects. Potential business benefits from Agile include faster delivery and ROI, rapid response to change, higher satisfaction, and continuous improvement. All of which supports innovation and helps drive competitive advantage. Are you realizing all of the benefits? This session will cover the full lifecycle of the most popular Agile approach, Scrum. You will be presented with practical information including top factors from successful implementations—based on the speaker's first-hand experience and 116 sources, including the PMI, IEEE, Google, Agile Alliance, and others—you can use to gain more benefits from Agile.

  • Key learning benefits: How you will benefit: (1) Gain a high-level understanding of the Scrum framework-from vision through release. (2) Learn the roles, responsibilities, tools, and techniques unique to Scrum. (3) All of which are inclusive of top factors from successful implementations, which you can put to use to help you get more benefits from Agile.


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AI Development


Successful AI Development is fourth on the list of the top five topics. Scott customizes each session to the audience and other factors, so each one is unique. A general overview follows.

  • Title: Talks or workshops on Successful AI Development may be called “What Successful AI Development Teams Have in Common” or “Fueling the Development of Innovative and Life-Changing AI Solutions” or another title.

  • Description: Artificial Intelligence has emerged as a transformative force across a growing number of industries, revolutionizing how we live, work, and interact. From improved medical diagnoses to self-driving cars, and more, AI systems have become integral to our daily lives. Behind these cutting-edge, life-changing solutions are AI teams with a combination of skills. This session reveals exactly how the fusion of technical skills and soft skills within AI teams fuels the successful development of innovative and effective solutions. Informed by “In the AI era, soft skills are the new hard skills” (from Artificial Intelligence and Its Impact on Business), “Soft skills are becoming a key focus” (from Computerworld), “Don’t underestimate the power of a team dynamic – your product becomes the result of it” (from Microsoft), and “Competencies like teamwork are crucial” (from MIT), this talk also delivers a deep-dive on essential team development skills based on the science of high-performing teams. Scott’s talk draws from his work with AI development teams as well as research and coverage from the Association for the Advancement of Artificial Intelligence, Google, IBM, IEEE, Microsoft, Software Engineering Institute, and many others. The usable information can provide you, your teams, and your organization with a competitive advantage.

  • Key learning benefits: How you will benefit: (1) Understand technical skills and soft skills leveraged by successful AI teams to develop innovative and effective solutions. (2) Understand the essential team development skills based on the science of high-performing teams. (3) Understand specific techniques including how to apply them to advance the happiness, productivity, and success of teams.


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Video Game Development

Successful Video Game Development is fifth on the list of the top five topics. Scott customizes each session to the audience and other factors, so each one is unique. A general overview follows.

  • Title: Talks or workshops on Successful Video Game Development may be called “The Science of High-Performance Video Game Development Teams” or “Level-Up Your Team: Science-Backed Strategies for High-Performance Video Game Development” or another title.

  • Description: Behind every great video game is a team of creative and technical wizards. Creators, storytellers, designers, artists, developers, testers, and others collaborate and leverage a diverse range of hard skills (also known as technical skills) and soft skills (also known as interpersonal skills) to craft an exceptional end-product. Of the many skills, one — a soft skill — is paramount. Activision Blizzard and other premiere developers and publishers of entertainment experiences identify teamwork as critical for the successful development of video games. Informed by Scott’s first-hand work with video game development teams as well as research and coverage from Activision Blizzard, Gameloft, International Game Developers Association, Microsoft, Rockstar Games, Sony Interactive Entertainment, Ubisoft, and others, this talk delivers a deep-dive on the essential teamwork skill based on the science of high- performing teams. The information can provide you, your teams, and your organization with a competitive advantage!

  • Key learning benefits: How you will benefit: (1) Understand that a confluence of both hard skills and soft skills (notably, teamwork) are crucial. (2) Learn the five phases of team development and recognize the identifiable characteristics of each phase. (3) Learn how to apply strategies to improve teams' efficacy, happiness, and success.


Those are the top five topics for talks and workshops.

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Before concluding this article, we’ll also point out a new topic which is becoming increasingly popular. It's "Agile for Unicorns." This session is for privately-held companies valued (or soon to be valued) at US $1 billion or more, and it’s limited to small groups at private/corporate events. To learn more, check out the information sheet:
https://scottgraffius.com/resources/Scott-M-Graffius---Public-Speaker---Example-Session---Agile-for-Unicorns---v24012907.pdf.

Visit Scott’s
Public Speaker page for a detailed listing of events, testimonials, and more.

Scott speaks around the world. To book him for your conference or other event, complete a
speaker engagement request form or email him.

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About Scott M. Graffius

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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


scott-m-graffius-on-x---sg-on-x-design-2---v-feb-7-2024---lwres

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

scott_m_graffius_agile_scrum_v22123007_lr_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

scott_m_graffius_agile_transformation_lr_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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DOI: 10.13140/RG.2.2.30790.48960

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Graffius' 'Phases of Team Development' Featured by TAG at TBS24 Conference in Zermatt Switzerland

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M. Graffius' 'Phases of Team Development' Featured by ATACC at TBS24 Conference - LwRes


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Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his 'Phases of Team Development' as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Leaders of teams can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams' (and their own) happiness, productivity, and success.

Graffius initially developed the material in 2008, and he periodically refreshes it. For details on the current (2024) edition including permission request information, high resolution files, and more, visit
here.

Graffius' 'Phases of Team Development' work is used by businesses, professional associations, government agencies, and universities around the world. Examples include Yale University, IEEE, Constructor Institute (Switzerland), Adobe, Boston University, Amsterdam Public Health Research Institute, United States National Park Service, Cisco, Bayer, Ford, University of Galway (Ireland), Hasso Plattner Institute (Germany), American Management Association, UC San Diego, and many more.

The ATACC Group (TAG) was added to the list.
Dr. Mark Forrest and Dr. Halden Hutchinson-Bazely from TAG incorporated Graffius' 'Phases of Team Development' in their talk at TBS24 in Zermatt, Switzerland.

Scott M. Graffius' 'Phases of Team Development' Featured by ATACC at TBS24 Conference - Excerpts - Slide 1 - LwRes

Slide 1 from their talk is shown above.

Scott M. Graffius' 'Phases of Team Development' Featured by ATACC at TBS24 Conference - Excerpts - Slide 67 - LwRes

Slide 67 from their talk — which featured the 2019 edition of Graffius' 'Phases of Team Development' — is shown above. (For details on the current [2024] edition of Graffius' work including permission request information, high resolution files, and more, visit
here.)

A recording of their session is on
YouTube.



About Dr. Mark Forrest

The following includes content from
https://scanfoam.org/tbs24.

Dr. Mark Forrest is a consultant in anaesthetics, critical care, prehospital care from the North West of England and Associate Medical Director in his NHS Trust. He has over 35 years of experience in these fields and has additional experience in aeromedical retrieval (including Paeds and ECMO), diving/hyperbaric medicine, and tactical medicine. Dr. Forrest flies as a consultant on HeliMed 29 and responds on a day-to-day basis as a 'Fire & Rescue Doctor.' He is passionate about trauma and critical care, especially in the prehospital arena and has a specialist interest in vehicle extrication as a Road Traffic Collision Extrication Instructor and Clinical Advisor to the National Fire Service College.

Dr. Forrest was the first appointed Medical Director for Fire & Rescue in the UK, over 17 years ago and now directs 9 UK Police Forces and 3 Fire and Rescue Services, through the ATACC Group.

Dr. Forrest is the Founder and Medical Director of the internationally renowned ATACC (
Anesthesia Trauma and Critical Care) course and he is the First President of the Faculty of Trauma & Critical Care. He is an advocate for immersive simulation, unique training and innovation and has written over 20 varied courses for The ATACC Group as a Royal College Surgeons (London) Education Centre.

About Dr. Halden Hutchinson-Bazely

The following includes content from
https://scanfoam.org/tbs24.

Dr. Halden Hutchinson-Bazely is an intensive care medicine doctor and pre hospital emergency medicine doctor in the UK. He works in a large, major trauma centre ICU, and he is a Helicopter Emergency Medical System (HEMS) doctor at East Anglian Air Ambulance (EAAA).

Dr. Hutchinson-Bazely is committed to delivering contemporary and compassionate critical care, and supporting others to do the same, so much of his non-clinical work is education. He is a faculty member at EAAA, where he specializes in endovascular resuscitation techniques. Dr. Hutchinson-Bazely is also part of the faculty for the international Endovascular Trauma Management (EVTM) society. His main commitment to education is as a deputy medical director for ATACC, where he co-directs the ATACC course.

Scott M. Graffius' 'Phases of Team Development' Featured by ATACC at TBS24 Conference - Excerpts - TAG - LwRes

About The ATACC Group

The ATACC Group (TAG) is known for providing high quality first aid, clinical and medical education and training to every level of provider involved in patient care. It offers a suite of regulated qualifications in collaboration with Qualification Network UK (QNUK) who are an Ofqual, CCEA, and Qualification Wales recognized Awarding Organization. TAG is also a Royal College of Surgeons, London approved Educational Centre. ATACC is an acronym for
Anesthesia, Trauma, and Critical Care. Visit https://www.ataccgroup.com to learn more.

Scott M. Graffius' 'Phases of Team Development' Featured by ATACC at TBS24 Conference - Excerpts - SCANFOAM - LwRes

About scanFOAM

Scandinavia-based not-for-profit scanFOAM provides resources, conferences (such as TBS24), and more aimed at improving medicine. ScanFOAM is short for
Scandinavia Free Open Access Meducation (or medical education). Visit https://scanfoam.org/ to learn more.

Scott M. Graffius' 'Phases of Team Development' Featured by ATACC at TBS24 Conference - Excerpts - TBS24 - LwRes

About the TBS24 Conference

TBS24 – the 6th iteration of cutting-edge talks on critical care, organized by scanFOAM – was held in beautiful Zermatt, Switzerland, on 7-9 February 2024. Visit
https://scanfoam.org/tbs24/ to learn more.

How to Cite This Article

Graffius, Scott M. (2024, April 25). Graffius' 'Phases of Team Development' Featured by TAG at TBS24 Conference in Zermatt Switzerland. Available at:
https://scottgraffius.com/blog/files/tbs24.html. DOI: 10.13140/RG.2.2.36021.90087.

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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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An abridged version of this article is on
LinkedIn.

The short link for this article is
https://bit.ly/tbs-24

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Research by Scott M. Graffius Featured at CEWEP 10th Congress (Berlin)

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Research by Scott M Graffius Used in Materials for CEWEP 10 Congress Berlin - LwRes


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Research by Scott M. Graffius was featured at the CEWEP 10th Congress (Berlin, Germany).

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When content is published online, relevance and engagement have a limited lifespan. An advantageous objective metric is half-life. It’s the time it takes for a post to receive half of its total engagement (such as likes, shares, and comments). Data can help inform strategic and tactical decisions, such as the frequency and scheduling of posts.

However, reports by others on the shelf life of social media are often outdated or based on the experience of one person, one organization, or one limited set of data. With any of those common limitations, findings are at risk of being non-representative, inaccurate, or unreliable.

It’s important to have a large dataset from multiple sources. In addition to generating results that are more likely to be appropriately representative, accurate, and reliable, this approach provides a more complete picture and helps identify trends.

In 2018, Scott M. Graffius first published data on the average lifespan (half-life) of posts on Snapchat, X (formerly Twitter), Facebook, Instagram, LinkedIn, YouTube, Pinterest, and blogs — based on data from multiple sources. Algorithms and other factors on platforms change over time. For that reason, Graffius periodically updates the analysis. The current (2024) edition of his ‘Lifespan (Half-Life) of Social Media Posts’ is
here.

Scientists, researchers, journalists, academics, YouTubers, podcasters, SEO experts, analysts, businesses, government agencies, and others have featured and used Graffius’ research.
CEWEP was added to the list.

Here's the citation:
Confederation of European Waste-to-Energy Plants (CEWEP) (2023, June 15). The Power of Social Media and How to Use It. 10th CEWEP Waste-to-Energy Congress, 14th - 16th June 2023, Berlin. Available at: https://www.cewep.eu/congress2023presentations/ and https://www.cewep.eu/wp-content/uploads/2023/06/4.1-Monika-Michalska.pdf. [Presentation slide 9 featured Graffius’ visual, representing a summary of research findings.]

The Confederation of European Waste-to-Energy Plants (CEWEP) is the umbrella association of the operators of Waste-to-Energy (incineration with energy recovery) plants, representing about 410 plants from 23 countries. They make up more than 80% of the Waste-to-Energy capacity in Europe. Its members are committed to ensuring high environmental standards, achieving low emissions, and maintaining state of the art energy production from remaining waste that cannot be recycled in a sustainable way.

Research by Scott M Graffius Used in Materials for CEWEP 10 Congress Berlin - Excerpts - 1 - Program Page 1 - LwRes

Page 1 of CEWEP Congress program is shown above.

Research by Scott M Graffius Used in Materials for CEWEP 10 Congress Berlin - Excerpts - 2 - Program Page 4 - LwRes

Page 4 of CEWEP Congress program is shown above.

Research by Scott M Graffius Used in Materials for CEWEP 10 Congress Berlin - Excerpts - 3 - Program Page 6 - LwRes

Page 6 of CEWEP Congress program is shown above.

Research by Scott M Graffius Used in Materials for CEWEP 10 Congress Berlin - Excerpts - 4 - Presentation Slide 9 - LwRes2

Slide 9 of CEWEP Congress presentation is shown above.

Research by Scott M Graffius Used in Materials for CEWEP 10 Congress Berlin - Excerpts - 5 - Press Release - LwRes

Press release for CEWEP Congress is shown above.

About CEWEP

The following is based on information — and includes excerpts — from
https://www.cewep.eu/what-cewep-does/.

The Confederation of European Waste-to-Energy Plants (CEWEP) is the umbrella association of the operators of Waste-to-Energy (incineration with energy recovery) plants, representing about 410 plants from 23 countries. They make up more than 80% of the Waste-to-Energy capacity in Europe. Its members are committed to ensuring high environmental standards, achieving low emissions, and maintaining state of the art energy production from remaining waste that cannot be recycled in a sustainable way.

CEWEP promotes research and development. It serves as a platform for the exchange of experience between members, advances scientific, technical and practical aspects of Waste-to-Energy and promotes research, development and dissemination of knowledge towards sustainable waste management and energy recovery through incineration.

To learn more, visit
https://www.cewep.eu.

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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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DOI: 10.13140/RG.2.2.20562.77764

The short link for this article is:
https://bit.ly/eu-cewep

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Cisco Features Scott M. Graffius' 'Phases of Team Development' Work

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Cisco Features Scott M. Graffius' 'Phases of Team Development' Work - Rectange - LwRes


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Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his 'Phases of Team Development' as a unique perspective and visual conveying the five phases of team development โ€” Forming, Storming, Norming, Performing, and Adjourning โ€” inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Leaders of teams — Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and others — can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.

Graffius initially developed the material in 2008, and he periodically refreshes it. For details on the current (2024) edition including permission request information, high resolution files, and more, visit
here.

Graffius’ ‘Phases of Team Development’ work is used by businesses, professional associations, government agencies, and universities around the world. Examples include Yale University, IEEE, Constructor Institute (Switzerland), Adobe, Boston University, Amsterdam Public Health Research Institute, United States National Park Service, Bayer, Ford, University of Galway (Ireland), Hasso Plattner Institute (Germany), American Management Association, UC San Diego, and many more.

Cisco was added to the list.

Cisco Features Scott M. Graffius' 'Phases of Team Development' Work - Excerpts - 1 - LwRes

Excerpt 1 of the request from Cisco and the license granted by Scott M. Graffius to Cisco is above.

Cisco Features Scott M. Graffius' 'Phases of Team Development' Work - Excerpts - 2 - LwRes

Excerpt 2 of the request from Cisco and the license granted by Scott M. Graffius to Cisco is above.

Cisco Features Scott M. Graffius' 'Phases of Team Development' Work - Excerpts - 3 - LwRes

Excerpt 3 of the request from Cisco and the license granted by Scott M. Graffius to Cisco is above.

About Cisco

Cisco is an American multinational digital communications technology conglomerate corporation headquartered in San Jose, California. It develops, manufactures, and sells networking hardware, software, telecommunications equipment, and other high-technology services and products. Visit https://www.cisco.com to learn more.

How to Cite This Article

Graffius, Scott M. (2024, April 5). Cisco Features Scott M. Graffius' 'Phases of Team Development' Work' Available at:
https://scottgraffius.com/blog/files/cisco-2024.html. DOI: 10.13140/RG.2.2.16689.60000.

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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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"How Teams Work" Book Referenced Scott M. Graffius' 'Phases of Team Development'

BY SCOTT M. GRAFFIUS | ScottGraffius.com

'How Teams Work' Featured 'Phases of Team Development' Work by Scott M Graffius - LwRes


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Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius’ first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Leaders of teams — Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and others — can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.

Graffius initially developed the material in 2008, and he periodically refreshes it. For details on the current (2024) edition including permission request information, high resolution files, and more, visit
here.

Graffius’ ‘Phases of Team Development’ work is used by businesses, professional associations, government agencies, and universities around the world. Examples include Yale University, IEEE, Constructor Institute (Switzerland), Adobe, Boston University, Amsterdam Public Health Research Institute, United States National Park Service, Bayer, University of Galway (Ireland), Hasso Plattner Institute (Germany), American Management Association, UC San Diego, and many more.

How Teams Work: A Playbook for Distributing Leadership was added to the list.

'How Teams Work' Featured 'Phases of Team Development' Work by Scott M Graffius - Excerpts - 1 - LwRes

The cover image of the book is shown above.

'How Teams Work' Featured 'Phases of Team Development' Work by Scott M Graffius - Excerpts - 2 - LwRes

Page 108 from the book is shown above.

'How Teams Work' Featured 'Phases of Team Development' Work by Scott M Graffius - Excerpts - 3 - LwRes

A zoomed-in view of page 108 from the book is shown above.

About How Teams Work: A Playbook for Distributing Leadership

From the product description: “Creating strong, cohesive teams is an art, and
How Teams Work: A Playbook for Distributing Leadership is the essential guide for school leaders looking to master this craft. This interactive playbook doesn't just advise but actively equips leaders with the tools they need to foster trust, accountability, and engagement in their teams.”

How Teams Work: A Playbook for Distributing Leadership is available at Amazon and other sellers.

Google highlights the book
here.

About the Authors

How Teams Work: A Playbook for Distributing Leadership was written by Cathy J. Lassiter, Douglas Fisher, Toni Osborn Faddis, and Nancy Frey.

Cathy Lassiter, Ed.D., is an international consultant with over 35 years of combined experience as a public school teacher, principal, central office administrator, and consultant. She is on X (stylized as
๐•) at @cathy_lassiter. Visit here to learn more.

Douglas Fisher, Ph.D., is professor and chair of educational leadership at San Diego State University and a leader at Health Sciences High and Middle College. He is on X (stylized as
๐•) at @DFISHERSDSU. Visit here to learn more.

Toni Faddis, EdD, is a Corwin author and full-time professional learning consultant. Additional information is available here. She is on X (stylized as
๐•) at @ToniFaddis. Visit here to learn more.

Nancy Frey, Ph.D., is a professor in Educational Leadership at San Diego State University and a member of the International Literacy Association’s Literacy Research Panel. She is on X (stylized as
๐•) at @ToniFaddis. Visit here to learn more.

Graffius Presents Unique and Compelling Talks and Workshops on High Performance Teams

Graffius has presented talks and workshops at 89 conferences and other events across 25 countries. While each session is unique, the top topic is high performance teams. In those sessions, he expands upon on his 'Phases of Team Development' work. Sessions are dynamic, engaging, and packed with fresh insights and usable information. They’re highly rated by attendees and organizers alike. Visit
here to learn more.

How to Cite This Article

Graffius, Scott M. (2024, April 2). "How Teams Work" Book Referenced Scott M. Graffius' 'Phases of Team Development.' Available at:
https://scottgraffius.com/blog/files/htw.html. DOI: 10.13140/RG.2.2.23495.51368.

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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



black_spacer_lr_sq_v3

The short link for this article is:
https://bit.ly/htw-2024 .

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Division of the EU’s European Commission Used Material Developed by Scott M. Graffius

BY SCOTT M. GRAFFIUS | ScottGraffius.com

European Commission Using Material Developed by Scott M. Graffius - LwRes

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Strategic objectives play a crucial role in guiding organizations towards achieving their vision and mission. They’re fulfilled by projects, endeavors undertaken to create a unique product, service, or result.

The art and science of project management (Agile or otherwise) — the application of knowledge, skills, tools, and techniques to projects — is indispensable for the management and completion of projects. And tools can make a significant contribution to successful outcomes.

In 2007, Scott M. Graffius developed a fresh take on RACI charts, a simple project management tool. His unique material provides audiences with practical information they can use to leverage RACI charts to help manage complexities and achieve success. Graffius periodically refreshes his work. In 2020, he published an updated version on
ResearchGate, a European platform for researchers and scientists.

Graffius' respective work is
here and citation information follows:

Graffius, Scott M. (2020). How the RACI Tool Can Help You: Use RACI to Establish Roles and Responsibilities—and Improve Outcomes—for Projects and Other Work. Los Angeles, California: Exceptional PPM and PMO Solutions. DOI: 10.13140/RG.2.2.14713.62561/4.

A division of the EU’s European Commission, Erasmus+, used Graffius' material in one of their publications. Their work is
here and select visuals follow.

EU EC Features Work by Scott M Graffius - Excerpts - 1 - LwRes

The cover page is shown above.

EU EC Features Work by Scott M Graffius - Excerpts - 2 - LwRes

Page 13 is shown above.

EU EC Features Work by Scott M Graffius - Excerpts - 3 - LwRes

A zoomed-in version visual of page 13 is shown above.

About the European Commission

The European Commission (EC) is the governing body of the European Union (EU). It represents and upholds the interests of the EU as a whole and it is independent of national governments. The EC prepares legislation for adoption by the Council (representing the member countries) and the Parliament (representing the citizens). It administers the budget and the policy programs in cooperation with authorities in the member countries. The EC has an administrative body of about 32,000 European civil servants. Visit https://commission.europa.eu to learn more.

About Erasmus+

Erasmus+ (which is short for "EuRopean Community Action Scheme for the Mobility of University Students") is the European Union’s program to support education, training, youth, and sport in Europe. To learn more, visit https://erasmus-plus.ec.europa.eu.

About ResearchGate

Started in 2008, ResearchGate is a platform for researchers and scientists to connect, collaborate, and share their work. It reports, "Our mission is to connect the world of science and make research open to all." Visit
https://www.researchgate.net to learn more.

How to Cite This Article

Graffius, Scott M. (2024, April 1). Division of the EU’s European Commission Used Material Developed by Scott M. Graffius. Available at:
https://scottgraffius.com/blog/files/eu-2024.html. DOI: 10.13140/RG.2.2.23115.40488.

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About Scott M. Graffius

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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short link for this article is:
https://bit.ly/eu-2024

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Ford Features Scott M. Graffius' 'Phases of Team Development' Work

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M. Graffius' 'Phases of Team Development' Featured by Ford - LwRes

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With a license from Scott M. Graffius, his copyrighted ‘Phases of Team Development’ work is featured and used by businesses, professional associations, government agencies, and universities around the world. Examples include Yale University, IEEE, Constructor Institute (Switzerland), Adobe, Boston University, Amsterdam Public Health Research Institute, United States National Park Service, Bayer, University of Galway (Ireland), Hasso Plattner Institute (Germany), American Management Association, UC San Diego, and many more.

Ford was added to the list.

Ford Features Phases of Team Development Work by Scott M Graffius - Excerpts - 1 of 3 - Lwres

Email 1 of 3 is shown above.

Ford Features Phases of Team Development Work by Scott M Graffius - Excerpts - 2 of 3 - LwRes

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Ford Features Phases of Team Development Work by Scott M Graffius - Excerpts - 3 of 3 - LwRes

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More Information on Graffius' 'Phases of Team Development'

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development.’ It’s a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning. It’s also inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Leaders of teams — Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and others — can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.

Graffius initially developed the material in 2008, and he periodically refreshes it. For details on the current (2024) edition including permission request information, high resolution files, and more, visit
here.

Graffius has presented talks and workshops at 89 conferences and other events across 25 countries. While each session is unique, the top topic is high performance teams. In those sessions, he expands upon on his ‘Phases of Team Development’ work. Sessions are dynamic, engaging, and packed with fresh insights and usable information. They’re highly rated by attendees and organizers alike. Visit
here to learn more.

About Ford

Ford Motor Company is a multinational automobile manufacturer headquartered in Dearborn, Michigan, United States. It was founded by Henry Ford and incorporated on June 16, 1903. Ford develops and delivers Ford trucks, sport utility vehicles, commercial vans and cars, and Lincoln luxury vehicles. The company does that through three customer-centered business segments: Ford Blue, engineering gas-powered and hybrid vehicles; Ford Model e, developing electric vehicles (EVs); and Ford Pro, helping commercial customers transform and expand their businesses with vehicles and services tailored to their needs. Additionally, Ford provides financial services through Ford Motor Credit Company. Ford employs about 177,000 people worldwide. More information about the company and its products and services is available at
https://corporate.ford.com.

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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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Short link for this article is:
https://bit.ly/ford-2024

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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UK Telecommunications Regulator Ofcom Featured Research by Scott M. Graffius

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Ofcom Features Research by Scott M Graffius - LwRes

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Ofcom — the regulatory authority for the broadcasting, telecommunications, and postal industries of the United Kingdom — featured and used research by Scott M. Graffius. For the full story, read on.

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When content is published online, relevance and engagement have a limited lifespan. An advantageous objective metric is half-life. It’s the time it takes for a post to receive half of its total engagement (such as likes, shares, and comments). Data can help inform strategic and tactical decisions, such as the frequency and scheduling of posts.

However, reports by others on the shelf life of social media are often outdated or based on the experience of one person, one organization, or one limited set of data. With any of those common limitations, findings are at risk of being non-representative, inaccurate, or unreliable.

It’s important to have a large dataset from multiple sources. In addition to generating results that are more likely to be appropriately representative, accurate, and reliable, this approach provides a more complete picture and helps identify trends.

In 2018, Scott M. Graffius first published data on the average lifespan (half-life) of posts on Snapchat, X (formerly Twitter), Facebook, Instagram, LinkedIn, YouTube, Pinterest, and blogs — based on data from multiple sources. Algorithms and other factors on platforms change over time. For that reason, Graffius periodically updates the analysis. The current (2024) edition of his ‘Lifespan (Half-Life) of Social Media Posts’ is
here.

Scientists, researchers, journalists, academics, YouTubers, podcasters, SEO experts, analysts, businesses, government agencies, and others have featured and used Graffius’ research.
The Office of Communications (commonly known as Ofcom) was added to the list.

Ofcom — the regulatory authority for the broadcasting, telecommunications, and postal industries of the United Kingdom — featured and used Scott M. Graffius’ ‘Lifespan (Half-Life) of Social Media Posts’ research in their
Categorisation: Advice Submitted to the Secretary of State.

Ofcom Features Research by Scott M Graffius - Excerpts - Page 1 - LwRes

Page 1 of the publication is shown at above.

Ofcom Features Research by Scott M Graffius - Excerpts - Page 51 - LwRes

Page 51 of the publications is shown at above.

About Ofcom

The Office of Communications — commonly known as Ofcom — is a regulatory and competition authority in the United Kingdom. It oversees the wireless spectrum, broadcast TV, radio, phones, broadband, online services, and post sectors. Visit its website at
https://www.ofcom.org.uk to learn more.

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About Scott M. Graffius

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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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DOI: 10.13140/RG.2.2.22846.70728

The short link for this article is:
https://bit.ly/ofcom9

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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The Protocol for Reporting an Error to an Author or Publisher

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius - Protocol for Reporting and Error  to an Author or Publisher - v2024 - LwRes


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This article covers what to do if you find an error in a book, scientific paper, or other publication. Including supporting information, it's organized into eight sections:

  • Introduction
  • How to Report an Error
  • A Real Example of Reporting an Error
  • What Happens After You Report an Error
  • Conclusion
  • Glossary of Terminology
  • References
  • How to Cite This Article

This article does not cover how to handle violation of copyrights or other intellectual property (IP) rights. For IP cases, it is recommended that you consult a qualified attorney.

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Introduction

Have you encountered a typo in a book or a factual error in a scientific paper? Errors, whether minor typos or significant inaccuracies, can compromise the credibility, readability, and utility of published works. However, you can make a difference. By reporting these errors to the author or publisher, you contribute to advancing the integrity and value of the respective information.

This article will equip you with information to report errors effectively, irrespective of the subject matter. From identifying the error and crafting a clear report to understanding what happens post-submission, each step is covered. Whether it's enhancing the experience for future readers or upholding the accuracy and integrity of scientific works, your vigilance and action in reporting errors plays a pivotal role.

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How to Report an Error

If you discover an error in a publication, here are the recommended steps for reporting it:

STEP 1: Is there a newer edition or update to the publication?

1A. Yes, there is a newer edition or update.

XXX 1A1. Is the error resolved in the newer edition or update?

XXX XXX 1A1A. If yes to 1A1, the error is resolved in the newer edition or update, then no further action is needed.

XXX XXX 1A1B. If no to 1A1, then go to STEP 2.

1B. If no, there is not a newer edition or update, then go to STEP 2.

STEP 2: Is there a publisher’s web page for the publication, or an author’s website which mentions the publication, or an errata/corrections list for the publication at any location (Google the publication’s title and "AND errata OR corrections")?

2A. Yes, there’s a publisher's web page for the publication, an author's website which mentions the publication, or an errata/corrections list for the publication at any location

XXX 2A1. Is the error referenced?

XXX XXX 2A1A. If yes to 2A1, then no further action is needed.

XXX XXX 2A1B. If no to 2A1, then go to STEP 3.

2B. If No, there is not a publisher's web page for the publication, or an author's website which mentions the publication, or an errata/corrections list for the publication at any location, then go to STEP 3.

STEP 3: Does the publication specify the process for reporting an error?

3A. If yes, the publication specifies the process for reporting an error, then follow it to report the error.

3B. If no, the publication does not specify the process for reporting an error, then go to STEP 4.

STEP 4: Does the publisher’s website or author’s website specify the process for reporting an error?

4A. If yes, the publisher’s website or author’s website specifies the process for reporting an error, then follow it to report the error.

4B. If no, neither the publisher’s website nor the author’s website specifies the process for reporting an error, then go to STEP 5.

STEP 5: Does the publication include an email address for the publisher or author?

5A. If yes, the publication includes an email address for the publisher or author, then use it to send an email with your report of the error.

5B. If no, the publication does not include an email address for the publisher or author, then go to STEP 6.

STEP 6: Does the publisher’s website or the author’s website include an email address?

6A. If yes, the publisher’s website or the author’s website includes an email address, then use it to send an email with your report of the error.

6B. If no, the publisher’s website or the author’s website does not include an email address, then go to STEP 7.

STEP 7: Can you find an email address for the publisher or author via other means (such as a Google search)?

7A. If yes, you found an email address for the publisher or author, then use it to send an email with your report of the error.

7B. If no, you could not find an email address for the publisher or author, then you may — or may not — want to contact the publisher or author via another method (such as a direct message on social media).

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Suggestions for reporting an error via email:

  • In the subject line of your email, note “Reporting an error in [name of publication]”
  • In the main part of your email, reiterate that you’re writing to report an error in [name of publication]. Specify the page number(s)/location(s) of the respective content and delineate the error or problem. Provide as many details are practical.
  • In the closing part of your email, note your email address (even if it’s the same email you used to send the report).

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A Real Example of Reporting an Error

A Guide to the Project Management Body of Knowledge (PMBOK® Guide) is the Project Management Institute’s flagship publication and is a fundamental resource for effective project management in any industry. The book is the global, gold standard for project management. The PMI released the seventh edition of the PMBOK Guide on August 1, 2021.

On November 4, 2021, Scott M. Graffius discovered that a factual error was introduced into the seventh edition of the
PMBOK Guide.

The PMI has a process to handle such problems. If/when errors are discovered, the PMI instructs individuals to share findings by completing the PMI Standards Program Comment Form and emailing it to the PMI. The form has two sections: Comment and Suggested Change. Graffius completed the form.

Here’s what Graffius wrote in the Comment section:
“Section 4.2.6.1 Tuckman Ladder includes: ‘Bruce Tuckman articulated the stages of team development as forming, storming, norming, and performing. Many people add a fifth stage, adjourning.’ The passage is misleading and incorrect. Here’s why. In 1965, Bruce Tuckman introduced his model inclusive of four stages: forming, storming, norming, and performing. (The source/citation: Tuckman, B. W. (1965). Developmental Sequence in Small Groups. Psychological Bulletin, 63: 384-399.) However, Tuckman subsequently discovered adjourning to be so important that he updated his own model in 1977 to include adjourning. (The source/citation: Tuckman, B. W., & Jensen, M. A. C. (1977). Stages of Small-Group Development Revisited. Group and Organizational Studies, 2 (4): 419- 427.) Tuckman says there are five stages: forming, storming, norming, performing, and adjourning. By not including that relevant, informative, and helpful fact — and instead vaguely saying ‘Many people add a fifth stage, adjourning.’ — the passage is misleading and incorrect.”

Here's what Graffius wrote in the Suggested Change section:
“For the reason detailed in the Comment section of this form, I suggest changing the passage from ‘Bruce Tuckman articulated the stages of team development as forming, storming, norming, and performing. Many people add a fifth stage, adjourning.’ to: ‘Bruce Tuckman articulated the stages of team development as forming, storming, norming, performing, and adjourning.’ or ‘Bruce Tuckman articulated the stages of team development as forming, storming, norming, performing, and adjourning. He introduced the first four stages in 1965, and he added the fifth stage when he updated his model in 1977.’”

The completed Standards Program Comment Form also included Graffius’ name and email address. He emailed the form to the PMI on November 4, 2021.

What happened next? The story is
here.

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What Happens After You Report an Error

Error handling varies by organization. Generally, excerpt for cases where a minor error is concerned, any necessary changes (such as updating the publication) will be accompanied by a post-publication notice, which will be linked to the original publication. These changes can take the form of a Correction notice, an Expression of Concern, a Retraction, or a Removal. The four forms are delineated next.

  1. Correction Notice. When a work is impacted by an error (or omission) but the scholarly integrity remains intact, a Correction Notice or similar communication will be issued. Some publishers classify errors as major or minor. With that bifurcation, major errors (such as missing text) are addressed by a Correction Notice, and minor errors (such as typos) are addressed by either a Correction Notice or another action — such as a footnote or other notation added to the publication detailing that the publication has been corrected.
  2. Expression of Concern. In certain cases, such as a protracted active investigation into potential research or publication misconduct, an Expression of Concern may be issued. At the conclusion of the investigation, a Correction Notice or Retraction may be disseminated.
  3. Retraction. Where a major error invalidates the academic integrity of the publication or where misconduct has taken place, a Retraction will be issued.
  4. Removal. In circumstances where problems cannot be handled via a Correction Notice or Retraction, a Removal will be performed. Note: This is rare.

Forms/notices may be called an erratum (plural: errata) or a corrigendum (plural: corrigenda). See the Glossary section of this article for details.

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Conclusion

This article provided information on how to report errors effectively. From identifying the problem and crafting a clear report to understanding what happens post-submission, this article shined a light on each step. Whether it's enhancing the experience for future readers or upholding the accuracy and integrity of scientific works, your vigilance and action in reporting errors plays a pivotal role.

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Glossary of Terminology

  • Addendum. Used for additional information that wasn't available at the time of publication but needs to be included for completeness.
  • Correction Notice. A broad term that can encompass any of the following scenarios. When a work is impacted by an error (or omission) but the scholarly integrity remains intact, a Correction Notice or similar communication will be issued. Some publishers classify errors as major or minor. With that bifurcation, major errors are addressed by a Correction Notice, and minor errors are addressed by either a Correction Notice or another action — such as a footnote or other notation added to the publication detailing that the publication has been corrected.
  • Corrigenda. See: Corrigendum.
  • Corrigendum. Singular: Corrigendum. Plural: Corrigenda. Formality: Corrigendum is a more formal term used to correct errors in books, journals, or other publications. Publication: A corrigendum is typically issued by the publisher as a separate notice that accompanies the original publication. Scope: It usually addresses significant errors that affect the overall content, such as factual inaccuracies, incorrect data, or major typos. Format: A corrigendum provides a clear description of the errors and the corrected information, usually including page numbers or sections where the corrections should be applied. Also see: Errata, Major Error, Minor Error.
  • Errata. Singular: Erratum. Plural: Errata. Formality: Errata is a more informal term used to indicate errors in books, articles, or other publications. Inclusion: Errata may be included directly in the publication itself, often as a list of corrections at the beginning or end of the book or article. Scope: It can address both minor and major errors. Format: Errata are usually presented as a list, highlighting the errors and providing the corrected information without the formal structure of a corrigendum. Also see: Corrigendum.
  • Erratum. See: Errata.
  • Factual Error. An inaccuracy in the information presented. Factual errors are usually considered to be major errors.
  • Formatting Error. Mistakes related to layout, style, or referencing. Formatting errors are usually considered to be minor errors.
  • Major Error. Major errors are errors or omissions (such as missing text) that can impact the interpretation of the publication but where the scholarly integrity of the work remains intact. Also see: Minor Error.
  • Minor Error. Minor errors are errors (such as typos or formatting errors) which do not impact the readers’ understanding of the content. Also see: Major Error.
  • Reader Report. In academic publishing, this refers to feedback provided by reviewers who identify errors or suggest improvements before publication.
  • Retraction. A retraction is a disavowal of a work. It's typically done when findings in the work are not considered trustworthy due to scientific misconduct or error — when a significant error invalidates the findings or conclusions, when the work is found to have plagiarized or infringed on the copyright of another work, or when the work is found to have violated ethical guidelines.
  • Typo. The term typo is short for typographical errors (e.g., spelling and grammar mistakes). Typos are classified as minor errors.

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References/Sources


  1. Alter, Alexandra (2019, September 22). It’s a Fact: Mistakes are Embarrassing the Publishing Industry. Available at: https://www.nytimes.com/2019/09/22/business/publishing-books-errors.html.
  2. American Psychological Association (2019, November). Correction Notices. Available at: https://apastyle.apa.org/style-grammar-guidelines/research-publication/correction-notices.
  3. Association for Computing Machinery (ACM) (2018, November 15). ACM Publications Policy on the Withdrawal, Correction, Retraction, and Removal of Works from ACM Publications and ACM DL. Available at: https://www.acm.org/publications/policies/retraction-policy.
  4. Cambridge University Press (n.d.). Publishing Ethics. Available at: https://www.cambridge.org/core/journals/flow/information/journal-policies/publishing-ethics.
  5. Committee on Publication Ethics (COPE) (n.d.). Post-Publication Discussions and Corrections. Available at: https://publicationethics.org/postpublication.
  6. Elsevier (n.d.). Policy and Best practice: Errata & Corrigenda. Available at: https://www.elsevier.com/editor/perk/policy-and-best-practice-errata-and-corrigenda.
  7. Emerald Publishing (n.d.). Article Withdrawal & Correction. Available at: https://www.emeraldgrouppublishing.com/publish-with-us/author-policies/article-withdrawal-correction.
  8. Faust, Jessica (2007, October 3). Typos and Errors After Publication. Available at: https://bookendsliterary.com/typos-and-errors-after-publication.
  9. Graffius, Scott M. (2021, November 10). An Error Was Introduced Into the Seventh Edition of 'A Guide to the Project Management Body of Knowledge (PMBOK)'. Available at: https://scottgraffius.com/blog/files/pmbok7.html.
  10. Idunn (n.d.). Publishing and Research Ethics Policy. Available at: https://www.idunn.no/info/publiseringsetikk.
  11. IEEE (n.d.). Publishing Ethics: Guidelines and Policies: Post-Publication Policies. Available at: https://books.ieeeauthorcenter.ieee.org/book-publishing-at-ieee/publishing-ethics/guidelines-and-policies/post-publication-policies.
  12. Institute for Operations Research and the Management Sciences (INFORMS) (n.d.). Guidelines for Ethical Behavior in Publishing. Available at: https://pubsonline.informs.org/page/opre/guidelines-for-ethical-behavior-in-publishing.
  13. IntechOpen (n.d.). Retraction and Correction Policy. Available at: https://www.intechopen.com/page/retraction-and-correction-policy.
  14. Marasoviฤ‡, Tea; Utrobiฤ‰iฤ‡, Ana; and Maruลiฤ‡, Ana (2018, March 31). Transparency of Retracting and Replacing Articles. The Lancet, 391 (10127): 1244-1245.
  15. Nature (n.d.). Editorial and Publishing Policies. Available at: https://www.nature.com/srep/journal-policies/editorial-policies.
  16. O’Reilly Media (n.d.). Errata for Java in a Nutshell. Available at: https://www.oreilly.com/catalog/errata.csp?isbn=0636920030775.
  17. Palgrave Macmillan (n.d.). Corrections and Retractions. Available at: https://www.palgrave.com/gp/editorial-policies/corrections-and-retractions.
  18. Pearson Education / InformIT (n.d.). Contact Us: Submit Errata. Available at: https://www.informit.com/about/contact_us/index.aspx?ContactUs_Topics_Partners_id=9d39709c-c911-4c96-ac2c-2c5a22d68ba9.
  19. Project Management Institute (PMI) (n.d.). PMI Standards Program Comment Form. Available at: https://www.pmi.org/-/media/pmi/documents/public/pdf/pmbok-standards/pmi-standards-program-comment-form.pdf.
  20. Project Management Institute (PMI) (n.d.). Standards Errata Sheets. Available at: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/errata-sheets.
  21. Public Library of Science (PLOS) (n.d.). Corrections, Expressions of Concern, and Retractions. Available at: https://journals.plos.org/plosone/s/corrections-and-retractions.
  22. SAE International (n.d.). ARINC Standard – Errata Report Template. Available at: https://wcm14.sae.org/site/binaries/content/assets/itc/content/arinc/errata-form.docx [note: selecting the link will download the file].
  23. Sage Publications (n.d.). Sage Corrections and Retractions Policy. Available at: https://us.sagepub.com/en-us/nam/sage-corrections-and-retractions-policy.
  24. Science Publishing Group (n.d.). Ethical Guidelines. Available at: https://www.sciencepublishinggroup.com/information/ethical-guidelines.
  25. Springer (n.d.). Editorial Policies: Corrections and Retractions. Available at: https://www.springer.com/gp/editorial-policies/corrections-and-retractions.
  26. Taylor & Francis (n.d.). Publishing Ethics for Journal Editors: FAQs. Available at: https://editorresources.taylorandfrancis.com/publishing-ethics-for-editors/publishing-ethics-faqs.
  27. Ubiquity Press (n.d.). Correction and Retraction Policy. Available at: https://ubiquitypress.com/site/corrections.
  28. Warner, Brooke (2019, April 26). How to Publish a Perfect Book. Available at: https://www.publishersweekly.com/pw/by-topic/authors/pw-select/article/79902-how-to-publish-a-perfect-book.html.
  29. Wiley (n.d.). Best Practice Guidelines on Research Integrity and Publishing Ethics. Available at: https://authorservices.wiley.com/ethics-guidelines/index.html.
  30. Wiley Author Services (n.d.). Wiley's Policy for Handling Retractions, Withdrawals, and Expressions of Concern. Available at: https://authorservices.wiley.com/ethics-guidelines/retractions-and-expressions-of-concern.html.
  31. World Intellectual Property Organization (WIPO) (n.d.). Managing Intellectual Property in the Book Publishing Industry. Available at: https://www.wipo.int/edocs/pubdocs/en/copyright/868/wipo_pub_868.pdf.

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How to Cite This Article

Graffius, Scott M. (2024, March 22). The Protocol for Reporting an Error to an Author or Publisher. Available at:
https://scottgraffius.com/blog/files/error-reporting.html. DOI: 10.13140/RG.2.2.18830.98883.

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Post-Publication Notes

If there are any supplements or updates to this article after the date of publication, they will appear here.

After the article was published, Scott M. Graffius developed a
flowchart of the suggested steps for reporting an error. The flowchart is a draft and it is subject to change.

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About Scott M. Graffius

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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

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Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.


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Research by Scott M. Graffius Featured in Scientific Paper Published by INFORMS

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scientific Paper Published by INFORMS Features Research by Scott M Graffius - LwRes

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When content is published online, relevance and engagement have a limited lifespan. An advantageous objective metric is half-life. It’s the time it takes for a post to receive half of its total engagement (such as likes, shares, and comments). Data can help inform strategic and tactical decisions, such as the frequency and scheduling of posts.

However, reports by others on the shelf life of social media are often outdated or based on the experience of one person, one organization, or one limited set of data. With any of those common limitations, findings are at risk of being non-representative, inaccurate, or unreliable.

It’s important to have a large dataset from multiple sources. In addition to generating results that are more likely to be appropriately representative, accurate, and reliable, this approach provides a more complete picture and helps identify trends.

In 2018, Scott M. Graffius first published data on the average lifespan (half-life) of posts on Snapchat, X (formerly Twitter), Facebook, Instagram, LinkedIn, YouTube, Pinterest, and blogs — based on data from multiple sources. Algorithms and other factors on platforms change over time. For that reason, Graffius periodically updates the analysis. The current (2024) edition of his ‘Lifespan (Half-Life) of Social Media Posts’ is
here.

Scientists, researchers, journalists, academics, YouTubers, podcasters, SEO experts, analysts, businesses, and others have featured and used Graffius’ research.

Manufacturing and Service Operations Management, a publication of the Institute for Operations Research and the Management Sciences (INFORMS), was added to the list.

A scientific paper — ‘Content Promotion for Online Content Platforms with the Diffusion Effect’ — was published in
Manufacturing and Service Operations Management. That scientific paper highlighted and referenced Scott M. Graffius’ ‘Lifespan (Half-Life) of Social Media Posts’ research.

(Excerpts) Scientific Paper Published by INFORMS Features Research by Scott M Graffius - Page 1 - LwRes

Page 1 of the scientific paper is shown at above.

(Excerpts) Scientific Paper Published by INFORMS Features Research by Scott M Graffius - Page 11 - LwRes

Page 11 of the scientific paper is shown at above.

(Excerpts) Scientific Paper Published by INFORMS Features Research by Scott M Graffius - Page 31 - LwRes

Page 31 of the scientific paper is shown at above.

Citation for the scientific paper:
Lin, Yunduan, & Wang, Mengxin, & Zhang, Heng, & Zhang, Renyu, & Shen, Max. (2024, March). Content Promotion for Online Content Platforms with the Diffusion Effect.
Manufacturing and Service Operations Management. DOI: 10.1287/msom.2022.0172.

About Manufacturing and Service Operations Management

Manufacturing and Service Operations Management (M&SOM) is a bi-monthly peer-reviewed academic journal established in 1999 that is published by the Institute for Operations Research and the Management Sciences (INFORMS). M&SOM presents state-of-the-art research of interest to both academic and industry researchers and practitioners working at the interface of research and implementation. Visit https://pubsonline.informs.org/journal/msom to learn more.

Institute for Operations Research and the Management Sciences

With almost 12,000 members worldwide, the Institute for Operations Research and the Management Sciences (INFORMS) is the leading international association for professionals in operations research, analytics, management science, economics, behavioral science, statistics, artificial intelligence, data science, applied mathematics, and related fields.

INFORMS advances and promotes the science and technology of decision making to save lives, save money, and solve problems through an array of highly-cited publications, conferences, competitions, networking communities, and professional development services. Its slogan is “Smarter Decisions for a Better World.” To learn more, visit
https://www.informs.org.

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About Scott M. Graffius

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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short link for this article is: https://bit.ly/infrm-24

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Most Valuable IT Certifications: Update for 2024

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - LwRes

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Scott_M_Graffius_-_Blog_Spacer_-_v23111107_-_Introduction

In Technology, there's no substitute for experience. However, certifications remain a valuable tool for advancing one's career.

In 2017, Scott M. Graffius started developing and reporting information on the most valuable Information Technology (IT) certifications. As technology advances and marketplace needs evolve over time, the skills and knowledge required to succeed can also change. For that reason, Graffius periodically updates his respective work. This article provides the 2024 update for the most valuable IT certifications.

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Certifications can help position people as a valuable asset to their current — and prospective future — employers.

Employers want employees and candidates with up-to-date knowledge and skills, and certifications demonstrate a person’s mastery of the respective subject. Additionally, certifications can advance a person’s marketability and lead to promotions and higher pay.

Graffius compiled and analyzed data from 12 sources — Exceptional Agility, California Institute of Arts and Technology, CIO, CIO Dive, ComputerScience(dot)org, eWeek, Fortune, Global Knowledge, Indeed, PC Magazine, Robert Half, and Skillsoft — to determine the general consensus on the most valuable IT related certifications. Eleven certifications emerged.

Now, on to this list!

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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 1 - CompTIA A - LwRes

1. CompTIA A+

  • Certification name: CompTIA A+
  • Certification name abbreviation: A+
  • Governing organization - name: CompTIA
  • Governing organization - website: https://www.comptia.org
  • Short description of certification: This is generally considered to be a certification for people who want to start careers in the IT industry. To acquire the CompTIA A+ certification, you must pass two separate tests: Core 1 and Core 2. Core 1 (220-1101) covers mobile devices, networking technology, hardware, virtualization, and cloud computing. Core 2 (220-1102) covers operating systems, security, software, and operational procedures.
  • Prerequisites (if any) for certification: None
  • Certification exam – cost: Total cost for the two exams varies by location and other factors. The average total combined cost is $492
  • Certification exam – delivery (in-person or online): in-person or online
  • Certification exam – number of questions: Core 1 exam has 90 questions, Core 2 exam also has 90 questions
  • Certification exam – time to complete it: 90 minutes for Core 1 exam, and 90 minutes for Core 2 exam
  • Certification exam – minimum pass rate (X% or higher correct required to pass exam): Estimated to be 83% for the Core 1 exam. Estimated to be 86% for the Core 2 exam.
  • Certification expiration – does it expire? Yes
  • Certification expiration – how long does it last before expiring? 3 years
  • Certification renewal cost: $75

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 2 - CCNA - LwRes

2. Cisco Certified Network Associate

  • Certification name: Cisco Certified Network Associate
  • Certification name abbreviation: CCNA
  • Governing organization - name: Cisco
  • Governing organization - website: https://www.cisco.com
  • Short description of certification: Validates the ability to install, operate, configure, and troubleshoot basic Cisco networking devices and technologies.
  • Prerequisites (if any) for certification: No prerequisites. However, Cisco recommends having at least a basic knowledge of networking and at least one year of experience with Cisco products.
  • Certification exam – cost: $300
  • Certification exam – delivery (in-person or online): In-person or online
  • Certification exam – number of questions: Varies, between 50-75 questions
  • Certification exam – time to complete it: 120 minutes
  • Certification exam – minimum pass rate (X% or higher correct required to pass exam): Estimated to be 80%
  • Certification expiration – does it expire? Yes
  • Certification expiration – how long does it last before expiring? 3 years
  • Certification renewal cost: $150

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 3 - CISSP - LwRes

3. Certified Information Systems Security Professional

  • Certification name: Certified Information Systems Security Professional
  • Certification name abbreviation: CISSP
  • Governing organization - name: (ISC)²
  • Governing organization - website: https://www.isc2.org
  • Short description of certification: The CISSP is a highly respective, vendor-neutral certification that validates a broad understanding of information security and best practices.
  • Prerequisites (if any) for certification: At least five years of paid, full time work experience involving two or more (of the eight) domains of the CISSP Common Body of Knowledge (CBK)
  • Certification exam - cost: $749, although the cost may vary by location and other factors
  • Certification exam - delivery (in-person or online): In-person at a Pearson VUE testing center
  • Certification exam - number of questions: Between 125-175 questions
  • Certification exam - time to complete it: 4 hours
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Estimated to be 70%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 3 years
  • Certification renewal cost: $125

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 4 - PMP - LwRes

4. Project Management Professional

  • Certification name: Project Management Professional
  • Certification name abbreviation: PMP
  • Governing organization - name: Project Management Institute (PMI)
  • Governing organization - website: https://www.pmi.org/
  • Short description of certification: PMP certification is a globally recognized and sought-after project management credential that recognizes experienced project managers for successfully leading teams through a project’s life cycle.
  • Prerequisites (if any) for certification: A or B. (A) Bachelor's degree (or global equivalent) + 36 months of project management experience + 35 hours of project management education/training. Or (B) Secondary degree (high school diploma, associate’s degree or global equivalent) + 60 months of project management experience + 35 hours of project management education/training.
  • Certification exam - cost: $405 for members of the PMI, $575 for those not a member of the PMI
  • Certification exam - delivery (in-person or online): In-person
  • Certification exam - number of questions: Between 180-200 questions
  • Certification exam - time to complete it: 230 minutes
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Estimated to be 81%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 3 years
  • Certification renewal cost: $150

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 5 - CEH - LwRes

5. Certified Ethical Hacker

  • Certification name: Certified Ethical Hacker
  • Certification name abbreviation: CEH
  • Governing organization - name: EC-Council
  • Governing organization - website: https://www.eccouncil.org
  • Short description of certification: This certification is obtained by demonstrating knowledge of assessing the security of computer systems by looking for vulnerabilities in target systems, using the same knowledge and tools as a malicious hacker, but in a lawful and legitimate manner to assess the security posture of a target system.
  • Prerequisites (if any) for certification: Candidates need to have experience in a job related to network security or complete approved training courses before taking the exam
  • Certification exam - cost: $1,199, can vary based on registration options and other factors
  • Certification exam - delivery (in-person or online): In-person at a Pearson VUE testing center or online proctored
  • Certification exam - number of questions: 125
  • Certification exam - time to complete it: 4 hours
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Estimated to be 70%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 3 years
  • Certification renewal cost: $85

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 6 - AWS - LwRes

6. AWS Certified Solutions Architect - Associate

  • Certification name: AWS Certified Solutions Architect - Associate
  • Certification name abbreviation: AWS SA
  • Governing organization - name: Amazon Web Services (AWS)
  • Governing organization - website: http://aws.amazon.com
  • Short description of certification: This certification showcases knowledge and skills in AWS technology, across a wide range of AWS services. The focus is on the design of cost- and performance-optimized solutions, demonstrating a strong understanding of the AWS Well-Architected Framework.
  • Prerequisites (if any) for certification: None
  • Certification exam - cost: $150
  • Certification exam - delivery (in-person or online): In-person or online
  • Certification exam - number of questions: 65 questions
  • Certification exam - time to complete it: 130 minutes
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Estimated to be 70%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 3 years
  • Certification renewal cost: $75

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 7 - Azure - LwRes

7. Azure Administrator Associate

  • Certification name: Azure Administrator Associate
  • Certification name abbreviation: There isn't an abbreviation designated. AZ-104 (the corresponding exam code for the certification) is sometimes used as an identifier.
  • Governing organization - name: Microsoft
  • Governing organization - website: https://learn.microsoft.com
  • Short description of certification: Azure Administrator Associate (also referred to as Microsoft Certified: Azure Administrator Associate) certification validates one’s ability to manage Azure subscriptions, implement and secure infrastructure, configure virtual networks, deploy virtual machines, monitor resources, and troubleshoot issues.
  • Prerequisites (if any) for certification: None, but Microsoft recommends at least six months of experience administering Azure
  • Certification exam - cost: $165
  • Certification exam - delivery (in-person or online): In-person or online proctored
  • Certification exam - number of questions: Varies, typically between 40-60 questions
  • Certification exam - time to complete it: 120 minutes
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Estimated to be 70%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 1 year
  • Certification renewal cost: Free renewal

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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8. ITIL Foundation

  • Certification name: ITIL Foundation
  • Certification name abbreviation: ITIL
  • Governing organization - name: Axelos
  • Governing organization - website: https://www.axelos.com
  • Short description of certification: Provides a foundation in IT service management (ITSM) best practices. Covers key concepts, service lifecycle, and the benefits of effective ITSM.
  • Prerequisites (if any) for certification: None
  • Certification exam - cost: $330
  • Certification exam - delivery (in-person or online): In-person or online
  • Certification exam - number of questions: 40 questions
  • Certification exam - time to complete it: 60 minutes
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Some sources indicate it is 65%, others estimate it to be 70%
  • Certification expiration - does it expire? No
  • Certification expiration - how long does it last before expiring? Not applicable; certification does not expire
  • Certification renewal cost: Not applicable; certification does not expire

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 8 - ITIL - LwRes

9. Google Certified Professional Cloud Architect

  • Certification name: Google Certified Professional Cloud Architect
  • Certification name abbreviation: GCP Architect
  • Governing organization - name: Google
  • Governing organization - website: https://cloud.google.com
  • Short description of certification: Demonstrates expertise in designing, developing, and managing secure, reliable, scalable, and cost-effective solutions on the Google Cloud Platforms (GCP)
  • Prerequisites (if any) for certification: None; familiarity with GCP products and services is recommended
  • Certification exam - cost: $200
  • Certification exam - delivery (in-person or online): In-person
  • Certification exam - number of questions: 50 questions
  • Certification exam - time to complete it: 120 minutes
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Estimated to be 70%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 2 years
  • Certification renewal cost: $100

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.
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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 10 - CSM - LwRes

10. Certified ScrumMaster

  • Certification name: Certified ScrumMaster
  • Certification name abbreviation: CSM
  • Governing organization - name: Scrum Alliance
  • Governing organization - website: https://www.scrumalliance.org
  • Short description of certification: Validates a solid understanding of Scrum including practical ways to apply it on one’s team and organization
  • Prerequisites (if any) for certification: Completion of a two-day course by an authorized trainer
  • Certification exam - cost: Course (referenced above) includes the cost of the exam. Cost ranges from about $500 to $1,500 depending on the location, delivery format, and other factors
  • Certification exam - delivery (in-person or online): Online
  • Certification exam - number of questions: 50
  • Certification exam - time to complete it: 1 hour
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): Estimated to be 74%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 2 years
  • Certification renewal cost: $100

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Most Valuable IT Certifications - Update for 2024 - Scott_Graffius_com - Blg Sctn and Sq - 11 - AI - LwRes

11. Certified Artificial Intelligence Scientist

  • Certification name: Certified Artificial Intelligence Scientist
  • Certification name abbreviation: CAIS
  • Governing organization - name: United States Artificial Intelligence Institute (USAII)
  • Governing organization - website: https://www.usaii.org
  • Short description of certification: The CAIS is publicized by USAII as the most sophisticated and ground-breaking certification program for senior AI professionals and business leaders to develop the perfect AI solutions and strategy, bringing the right organizational change leading to an absolute business transformation.
  • Prerequisites (if any) for certification: One of three eligibility paths and completion of a self-paced course. Path 1: Bachelor's degree (or equivalent) in any academic discipline; and at least five years of experience in Artificial Intelligence, Machine Learning, Data Science, Business Analytics, Business Intelligence, Project Management, or any Programming Languages. Path 2: Bachelor's degree (or equivalent) in any academic discipline; and at least four years of experience in Artificial Intelligence, Machine Learning, Data Science, Business Analytics, Business Intelligence, Engineering, Finance, or Management. Path 3: Certified Artificial Intelligence Consultant (CAIC) (or other equivalent) certification; and at least four years of experience for a candidate who has a Bachelor's degree (or equivalent), or three years of experience for a candidate who has a Master's degree (or equivalent).
  • Certification exam - cost: Course (referenced above) includes the cost of the exam. Cost is $894.
  • Certification exam - delivery (in-person or online): In-person
  • Certification exam - number of questions: 80
  • Certification exam - time to complete it: 100 minutes
  • Certification exam - minimum pass rate (X% or higher correct required to pass exam): 70%
  • Certification expiration - does it expire? Yes
  • Certification expiration - how long does it last before expiring? 3 years
  • Certification renewal cost: $249

Note: Prerequisites, cost (shown in United States Dollar - USD), and other data are subject to change by the governing organization.

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Certifications can provide significant value for professionals looking to enhance their skills and credibility in the marketplace. Employers often prefer to hire certified professionals, and people who invest in professional credentials typically enjoy larger salaries.

Informed by data from multiple sources, this article identified and profiled 11 IT related certifications: CompTIA A+, Cisco Certified Network Associate (CCNA), Certified Information Systems Security Professional (CISSP), Project Management Professional (PMP), Certified Ethical Hacker (CEH), AWS Certified Solutions Architect - Associate (AWS SA), Azure Administrator Associate, ITIL Foundations (ITIL), Google Certified Professional Cloud Architect (GCP Architect), Certified ScrumMaster (CSM), and Certified Artificial Intelligence Scientist (CAIS).

Those interested in securing one or more IT related certifications can leverage the information presented in this article to assist in their decision-making.

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References/Sources:

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How to Cite This Article

Graffius, Scott M. (2024, March 15). Most Valuable IT Certifications: Update for 2024. Available at:
https://scottgraffius.com/blog/files/it-certs-2024.html. DOI: 10.13140/RG.2.2.11776.03849.

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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short link for this article is:
https://bit.ly/it-certs

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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LeadingEng London Featured Scott M. Graffius' 'Phases of Team Development'

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Phases of Team Development by Scott M Graffius Shown at LeadingEng 2023 London - vG - LwRes



With a license/authorization from Scott M. Graffius, his copyrighted ‘Phases of Team Development’ work is featured and used by businesses, professional associations, government agencies, and universities around the world. Examples include Yale University, IEEE, Torrens University Australia, UK Sports Institute, Adobe, Amsterdam Public Health Research Institute, Boston University, United States National Park Service, Bayer, Hasso Plattner Institute, University of Galway Ireland, American Management Association, UC San Diego – Rady School of Management, an aerospace company, an advanced technology R&D firm, and many more.

As shown above, his ‘Phases of Team Development’ visual was featured during a session at LeadingEng London — a unique one-day interactive program for CTOs and engineering VPs, Directors, and Heads. LeadingEng is produced by
LeadDev.

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Graffius’ first-hand professional experience with, and analysis of, team leadership and performance, he created his ‘Phases of Team Development.’ It’s a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning. It’s also inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.

Graffius initially developed his material in 2008, and he periodically refreshes it. For details on the current (2024) edition including permission request information, high resolution files, and more, visit
here.

Graffius has presented talks and workshops at 89 conferences and other events across 25 countries. While each session is unique, the top topic is high performance teams. In those sessions, he leverages and expands upon on his ‘Phases of Team Development’ work. Sessions are dynamic, engaging, and packed with fresh insights and usable information. They’re highly rated by attendees and organizers alike. To book him for your conference or other event, complete a
speaker engagement request form or email him.
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About Scott M. Graffius

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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short link for this article is: https://bit.ly/lead_eng

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Scott M. Graffius Speaking on Successful AI at DevDays Europe 2024 Conference

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius - DevDays Europe 2024 - Cover Image - v March 6 2024 - Blg - LwRes


Agile leader, consultant, creator, multi-award-winning author, and international public speaker Scott M. Graffius delights audiences around the world with talks and workshops on AI, Innovation, Agile, Project Management, High Performance Teams, Video Game Development, Tech Leadership, Strategic Alignment, and more. He uses everyday language and vibrant custom visuals to make complex topics clear and understandable, and he provides audiences with practical information they can use. His sessions are highly rated by attendees and organizers alike.

Conference organizers, businesses, professional associations, government agencies, and universities around the world invite Scott to speak.
He’s presented 89 talks and workshops at conferences and other events (public and private/corporate) across 25 countries.

Scott's newest engagement will be the DevDays Europe 2024 Conference, where he'll present “What Successful AI Development Teams Have in Common.” His talk draws from his work on AI projects as well as research from DARPA, Google, IBM, IEEE, Microsoft, Nvidia, Oracle, Software Engineering Institute, USAII, and other organizations.

๐Ÿ’ก AI
โ„น๏ธ https://bit.ly/dde2024
๐Ÿ“ Vilnius, Lithuania | Online
๐Ÿ—“ Tuesday, 21 May 2024
๐Ÿ•™ 10:00 a.m. Eastern European Time
๐ŸŽŸ https://devdays.lt

About the DevDays Europe 2024 Conference

DevDays Europe brings together internationally recognized speakers and developers to encourage excellence and innovation in the software development community. The conference will cover emerging technologies and best practices in the software development industry — regardless of technological platform or language — without commercial hype. It will run from May 20-21, 23-24. Conference sessions will take place in the dynamic ambiance of movie theater halls at the
Multikino Ozas (Multikino, Ozo str. 18, Vilnius, Lithuania). Visit https://devdays.lt to learn more.

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About Scott M. Graffius

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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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Short link for this article: https://bit.ly/dev-ai

DOI: 10.13140/RG.2.2.24313.07529

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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University of California, San Diego Features Scott M. Graffius’ ‘Phases of Team Development’ Work

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius Phases of Team Development Featured by UCSD - Tw Format - v2 - LwRes



The University of California, San Diego (UCSD) Rady School of Management features Scott M. Graffius’ ‘Phases of Team Development’ work in MGT 173 Project Management.

UCSD Features Phases of Team Development Work by Scott M Graffius - Excerpts - 1 - LwRes

The request for, and the granting of, a license for Graffius’ copyrighted ‘Phases of Team Development’ is shown above.

UCSD Features Phases of Team Development Work by Scott M Graffius - Excerpts - 2 - LwRes

Graffius’ ‘Phases of Team Development’ work and the respective UCSD course are shown above.

About Graffius’ ‘Phases of Team Development’

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius’ first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.

With permission/a license from Graffius, his ‘Phases of Team Development’ work is used by businesses, professional associations, government agencies, and universities around the world. Examples include Yale University, IEEE, Torrens University Australia, UK Sports Institute, Adobe, Amsterdam Public Health Research Institute, Academic Cooperation Association, Boston University, U.S. National Park Service, Bayer, Hasso Plattner Institute, New Zealand Government, University of Galway Ireland, and many more.

Graffius initially developed his unique material in 2008, and he periodically refreshes it.
The most current (2024) edition of his work is here.

Graffius has presented talks and workshops at 89 conferences and other events across 25 countries. While each session is unique, the top topic is high performance teams. In those sessions, he leverages and expands upon on his ‘Phases of Team Development’ work. Sessions are dynamic, engaging, and packed with fresh insights and usable information. They’re highly rated by attendees and organizers alike. To book him for your conference or other event, complete a speaker engagement request form or email him.

ucsd-rady-lwres

About UCSD Rady School of Management Course - MGT 173 Project Management

UCSD describes MGT 173 Project Management at
https://catalog.ucsd.edu/courses/MGT.html as: "This course covers efficient techniques for managing health services projects, including both the technical aspects of project management as well as the human-capital management issues associated with blending administrative and technical staff with health-care professionals. Topics include scheduling methods, milestone setting, governmental regulations, resource allocation, interpersonal skills, and performing research and development projects—all with a health services focus."

ucsd-geisel-lwres

About UCSD

Recognized as one of the top 20 research universities worldwide, the University of California, San Diego (UCSD) culture of collaboration sparks discoveries that advance society and drive economic impact. UCSD is considered a Public Ivy—a public university perceived to provide a collegiate experience on the level of Ivy League universities. Its faculty, researchers, and alumni have won 27 Nobel Prizes as well as 3 Fields Medals, 8 National Medals of Science, 8 MacArthur Fellowships, and 3 Pulitzer Prizes. Additionally, of the current faculty, 29 have been elected to the National Academy of Engineering, 70 to the National Academy of Sciences, 45 to the Institute of Medicine, and 110 to the American Academy of Arts and Sciences. Visit
https://ucsd.edu to learn more.

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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short link for this article is: https://bit.ly/ucsd-173

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.



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Scott M. Graffius’ ‘Phases of Team Development’ Featured by Singapore Management University

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M. Graffius' 'Phases of Team Development' Featured by Singapore Management University - Blg Hdr - LwRes



Singapore Management University, a publicly-funded private university in Singapore, models its education after the Wharton School. Its MGMT 330 - Business Capstone: The Design of Business course features Scott M. Graffius’ ‘Phases of Team Development’ work.

Scott M. Graffius' 'Phases of Team Development' Featured by Singapore Management University - Excerpt 1 - LwRes

A title page from course content is shown above.

Scott M. Graffius' 'Phases of Team Development' Featured by Singapore Management University - Excerpt 2 - LwRes

And the page showing Graffius’ ‘Phases of Team Development’ is above.

About Graffius’ ‘Phases of Team Development’


Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius’ first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.

With permission/a license from Graffius, his ‘Phases of Team Development’ work is used by businesses, professional associations, government agencies, and universities around the world. Examples include Yale University, IEEE, Torrens University Australia, UK Sports Institute, Adobe, Amsterdam Public Health Research Institute, Academic Cooperation Association, Boston University, U.S. National Park Service, Bayer, Hasso Plattner Institute, New Zealand Government, University of Galway Ireland, and many more.

Graffius initially developed his unique material in 2008, and he periodically refreshes it.
The most current (2024) edition of his work is here.

Graffius has presented talks and workshops at 89 conferences and other events across 25 countries. While each session is unique, the top topic is high performance teams. In those sessions, he leverages and expands upon on his ‘Phases of Team Development’ work. Sessions are dynamic, engaging, and packed with fresh insights and usable information. They’re highly rated by attendees and organizers alike. To book him for your conference or other event, complete a speaker engagement request form or email him.

About Singapore Management University

A premiere university in Asia, Singapore Management University is internationally recognized for its world-class research and distinguished teaching. Its mission is to generate leading-edge research with global impact and to produce broad-based, creative, and entrepreneurial leaders for the knowledge-based economy. It models its education after the Wharton School. Visit
https://www.smu.edu.sg to learn more.

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About Scott M. Graffius

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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.


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The Five Most Popular Talks and Workshops

BY SCOTT M. GRAFFIUS | ScottGraffius.com

scott-m-graffius---top-5-talks---v-feb-15-2024---lwres



Scott M. Graffius is an Agile project management practitioner, consultant, thinker, creator, award-winning author, and international public speaker. Content from his books, talks, and more have been featured and used by Microsoft, Oracle, Cisco, Project Management Institute, IEEE, National Academy of Sciences, Yale University, Adobe, Torrens University Australia, UK Sports Institute, Amsterdam Public Health Research Institute, Boston University, Bayer, Hasso Plattner Institute, University of Galway Ireland, United States National Park Service, and others.

Conference organizers, businesses, professional associations, government agencies, and universities invite him to speak on topics at the intersection of Agile Project Management, Business, and Technology. To date, Graffius has presented talks and workshops at 89 conferences and other events across 25 countries. He uses everyday language and vibrant custom content to make complex topics clear and understandable, and he provides audiences with practical information they can use. His sessions are highly rated by attendees and organizers alike.

The top five talks and workshop topics are highlighted next.

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High Performance Teams

High Performance Teams is first on the list. Scott customizes each session to the audience and other factors, so each one is unique. The following provides a general overview.

  • Title: Talks or workshops on High Performance Teams may be called “Navigate the Phases of Team Development with Speed and Agility” or “Want Happier and More Productive Teams?” or another title.

  • Description: Help your teams go farther, faster! Perhaps you’re heard about the phases of team development: Forming, Storming, Norming, Performing, and Adjourning. But are you aware of the unique behaviors specific to each phase? What exactly should you do during each phase to help the team (Agile or otherwise) tackle challenges, make progress, and become successful? If you are a leader (or aspire to be one), a member of a team (or may be in one in the future), or are just looking to develop your skills, this talk (with a fresh angle: 0% theory, 100% real-world-based) will give you a practical framework with actionable tips for working in and leading teams successfully. You'll learn about the five phases—Forming, Storming, Norming, Performing, and Adjourning—including detailed descriptions of each along with proven strategies for addressing challenges or issues which may occur along the way. You'll understand how to use the model to your advantage by effectively navigating all of the phases with speed and agility, from team set-up to the after-party! The presentation draws on the speaker’s first-hand, real-world experience, with his guidance supported by additional research, recommendations, and coverage from the Project Management Institute, IEEE, Google, NASA, and others.

  • Key learning benefits: This talk will help you develop and enhance the contributions you make to your organization by being able to: (1) Understand the five stages of team development: Forming, Storming, Norming, Performing, and Adjourning. (2) Learn the characteristics of each phase. (3) Apply proven strategies to help handle challenges or issues experienced by the team. By doing so, you'll advance the team's happiness, productivity, and success.


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Strategic Alignment

Strategic Alignment is second on the list of the top five topics. Scott customizes each session to the audience and other factors, so each one is unique. A general overview follows.

  • Title: Talks or workshops on Strategic Alignment may be called “10 Ways to Score and Prioritize Project Proposals Based on Multiple Factors, Including Strategic Alignment” or “10 Ways to Achieve and Sustain Strategic Alignment” or another title.

  • Description: How does your organization assess proposals for new projects? Is there a well-defined scoring and prioritization process—based on alignment with the business’ strategic objectives and other key factors—to quickly and easily identify the objective value of each proposal (including how important it is relative to other initiatives)? If the answer is “no,” keep reading. If the answer is “yes,” you are likely to find practical information and examples in this talk to adapt and adopt to improve the process at your organization.

  • Key learning benefits: This talk will help you develop and enhance the contributions you make to your organization by being able to: (1) Understand the benefits of scoring and prioritizing project proposals based on strategic alignment and other key factors. (2) Identify selection and prioritization criteria appropriate for your unique organization, leveraging the flexible framework and some or all of the 10 factors presented during the talk. (3) Put the practical, actionable information presented to use. During the session, we will run an example project proposal through the process, step-by-step. And you will receive a summary "cheat sheet" digital download that you can reference as a guide to help implement or improve this process at your organization.


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Agile

Agile is third on the list of the top five topics. Scott customizes each session to the audience and other factors, so each one is unique. A general overview follows.

  • Title: Talks or workshops on Agile may be called “Are You Realizing All the Benefits from Agile?” or “Agile Scrum Helps Innovators, Disruptors, and Entrepreneurs Develop and Deliver Products at Astounding Speed Which Drives Competitive Advantage” or another title.

  • Description: Organizations are increasingly embracing Agile to best meet their shifting business needs and successfully manage projects. Potential business benefits from Agile include faster delivery and ROI, rapid response to change, higher satisfaction, and continuous improvement. All of which supports innovation and helps drive competitive advantage. Are you realizing all of the benefits? This session will cover the full lifecycle of the most popular Agile approach, Scrum. You will be presented with practical information including top factors from successful implementations—based on the speaker's first-hand experience and 116 sources, including the PMI, IEEE, Google, Agile Alliance, and others—you can use to gain more benefits from Agile.

  • Key learning benefits: How you will benefit: (1) Gain a high-level understanding of the Scrum framework-from vision through release. (2) Learn the roles, responsibilities, tools, and techniques unique to Scrum. (3) All of which are inclusive of top factors from successful implementations, which you can put to use to help you get more benefits from Agile.


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AI Development


Successful AI Development is fourth on the list of the top five topics. Scott customizes each session to the audience and other factors, so each one is unique. A general overview follows.

  • Title: Talks or workshops on Successful AI Development may be called “What Successful AI Development Teams Have in Common” or “Fueling the Development of Innovative and Life-Changing AI Solutions” or another title.

  • Description: Artificial Intelligence has emerged as a transformative force across a growing number of industries, revolutionizing how we live, work, and interact. From improved medical diagnoses to self-driving cars, and more, AI systems have become integral to our daily lives. Behind these cutting-edge, life-changing solutions are AI teams with a combination of skills. This session reveals exactly how the fusion of technical skills and soft skills within AI teams fuels the successful development of innovative and effective solutions. Informed by “In the AI era, soft skills are the new hard skills” (from Artificial Intelligence and Its Impact on Business), “Soft skills are becoming a key focus” (from Computerworld), “Don’t underestimate the power of a team dynamic – your product becomes the result of it” (from Microsoft), and “Competencies like teamwork are crucial” (from MIT), this talk also delivers a deep-dive on essential team development skills based on the science of high-performing teams. Scott’s talk draws from his work with AI development teams as well as research and coverage from the Association for the Advancement of Artificial Intelligence, Google, IBM, IEEE, Microsoft, Software Engineering Institute, and many others. The usable information can provide you, your teams, and your organization with a competitive advantage.

  • Key learning benefits: How you will benefit: (1) Understand technical skills and soft skills leveraged by successful AI teams to develop innovative and effective solutions. (2) Understand the essential team development skills based on the science of high-performing teams. (3) Understand specific techniques including how to apply them to advance the happiness, productivity, and success of teams.


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Video Game Development

Successful Video Game Development is fifth on the list of the top five topics. Scott customizes each session to the audience and other factors, so each one is unique. A general overview follows.

  • Title: Talks or workshops on Successful Video Game Development may be called “The Science of High-Performance Video Game Development Teams” or “Level-Up Your Team: Science-Backed Strategies for High-Performance Video Game Development” or another title.

  • Description: Behind every great video game is a team of creative and technical wizards. Creators, storytellers, designers, artists, developers, testers, and others collaborate and leverage a diverse range of hard skills (also known as technical skills) and soft skills (also known as interpersonal skills) to craft an exceptional end-product. Of the many skills, one — a soft skill — is paramount. Activision Blizzard and other premiere developers and publishers of entertainment experiences identify teamwork as critical for the successful development of video games. Informed by Scott’s first-hand work with video game development teams as well as research and coverage from Activision Blizzard, Gameloft, International Game Developers Association, Microsoft, Rockstar Games, Sony Interactive Entertainment, Ubisoft, and others, this talk delivers a deep-dive on the essential teamwork skill based on the science of high- performing teams. The information can provide you, your teams, and your organization with a competitive advantage!

  • Key learning benefits: How you will benefit: (1) Understand that a confluence of both hard skills and soft skills (notably, teamwork) are crucial. (2) Learn the five phases of team development and recognize the identifiable characteristics of each phase. (3) Learn how to apply strategies to improve teams' efficacy, happiness, and success.


Those are the top five topics for talks and workshops.

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Agile for Unicorns - EA EXC - v Feb 11 2024 - Square for Instagram - rev May 11 2024 - TwX Format - LwRes

Before concluding this article, we’ll also point out a new topic which is becoming increasingly popular. It’s “Agile for Unicorns.” This session is limited to corporate events for privately-held companies valued at US $1 billion or more. To learn more, check out the information sheet:
https://scottgraffius.com/resources/Scott-M-Graffius---Public-Speaker---Example-Session---Agile-for-Unicorns---v24012907.pdf.

Visit Scott’s
Public Speaker page for a detailed listing of events, testimonials, and more.

Scott speaks around the world. To book him for your conference or other event, complete a
speaker engagement request form or email him.

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About Scott M. Graffius

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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


scott-m-graffius-on-x---sg-on-x-design-2---v-feb-7-2024---lwres

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

scott_m_graffius_agile_scrum_v22123007_lr_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

scott_m_graffius_agile_transformation_lr_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.


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Scott M. Graffius’ ‘Phases of Team Development’ Featured by The Manufacturers’ Alliance

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M. Graffius' 'Phases of Team Development' Featured by The Manufacturersโ€™ Alliance - 1 - LwRes



‘How to Create Genuine Trust in a Team’ by The Manufacturers’ Alliance emphasizes that trust is essential for high-performing teams, and it highlights how to develop that critical success factor. The article features Scott M. Graffius' ‘Phases of Team Development’ work.

Scott M. Graffius' 'Phases of Team Development' Featured by The Manufacturersโ€™ Alliance - 2 - LwRes

A zoomed out image is shown above.

Scott M. Graffius' 'Phases of Team Development' Featured by The Manufacturersโ€™ Alliance - 3 - LwRes

And a zoomed in visual is above.

Scott M. Graffius' 'Phases of Team Development' Featured by The Manufacturersโ€™ Alliance - 4 - LwRes

Graffius periodically updates his work. The most current (2024) edition of his 'Phases of Team Development' visual is shown above. Select
here for details.

About The Manufacturers’ Alliance

The Manufacturers’ Alliance is a purpose and values-led organization that inspires manufacturing leaders to break through the boundaries of possibility. Its services are aligned with the following four distinct pillars.

  • Thought Leadership Events: Its online and in-person events help ambitious manufacturing owners and leaders understand what it takes to run a great business, providing inspiration with a constant stream of new ideas.
  • Peer Groups: It fosters meeting and networking with peers from the manufacturing sector.
  • The Academy: This resource supports the development of leadership and management skills needed for the future of manufacturing.
  • Hands-on Support: It offers help from a team of experienced business leaders with wide-ranging skills gained from decades of experience in the manufacturing sector.

Visit
https://www.manufacturersalliance.co.uk to learn more.

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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:


Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

black_spacer_lr_sq_v3

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



black_spacer_lr_sq_v3

About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



black_spacer_lr_sq_v3

The short link for this article is: https://bit.ly/trust-sg

© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.


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Should You Be Nasty or Nice in Negotiations?

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius - Negotiation - Nasty or Nice - X Format without Title - Jan 21 2024 - LwRes

A PDF of this article is here.

Note: When discussing moods and behaviors related to negotiations, the respective research uses the terms “angry” or “nasty,” contrasted with “happy” or “nice.” For that reason, this article uses those same terms. Also consider that an unhappy, irritated, or frustrated person may be labeled as “angry.” And a tough, difficult, or demanding person may be labeled as “nasty.”




scott_m_graffius_-_blog_spacer_-_v23111107_-_introduction

Introduction


Chances are that you’ve already participated in some form of negotiations in your personal or professional life and that you’ll do so in the future. Negotiation is defined as a discussion between two or more parties aimed at resolving points of difference, crafting outcomes to satisfy various interests, or otherwise establishing an agreement. Handling a job offer, asking for a promotion, and buying and selling property such as a car or a house are just a few examples of deals you may have executed. Enhancing your negotiation strategies, tactics, and skills can have a big payoff on the outcomes of future deals.


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Main Section of Article

What can you add to your arsenal to help you maximize value at your next visit to the bargaining table? How about this: Is it advantageous to be nice or nasty in a negotiation? “The Interpersonal Effects of Anger and Happiness in Negotiations” — a study by Gerben A. Van Kleef and colleagues at the University of Amsterdam — uncovered the answer. Read on to gain insights from the work.

The study encompassed three experiments. The first experiment involved a computer-mediated negotiation in which participants couldn’t see their opponent. And participants were led to believe their counterpart was either happy or angry. The findings follow. Participants with an opponent who they thought was angry placed lower demands and made larger concessions than did participants with an opponent who they thought was happy.

The procedure for experiment 2 was similar to the first one. This one further explored the effect of the informed mood of negotiation counterparts. The results showed that participants used information on mood to infer their opponents’ limit and they adjusted their demands accordingly.

The third and final experiment examined the interplay between experienced and communicated emotion. It showed that angry communications (unlike happy ones) induced fear and thereby mitigated the effect of the counterpart’s experienced emotion.


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Conclusion

In conclusion, the study by Van Kleef and colleagues found that negotiators are influenced by their counterpart’s emotions. It showed that the expression of anger can be advantageous in some negotiation scenarios, challenging the “golden rule” that always being nice wins.

However, being angry or nasty doesn’t mean acting unethically. And if a person is simply acting a certain way, doing so could backfire if their counterpart sees through the display.

Based on the study and additional resources delineated in the references/sources section of this article, here are some considerations regarding behavior and mood during negotiations.

When to be nice in negotiations:

  • Long-term relationships: In repeated negotiations, fostering goodwill with friendly gestures like concessions or expressing empathy can benefit both parties in the long run. It builds trust and cooperation, creating a more positive environment for future deals.
  • Information exchange: When seeking information from your counterpart, a friendly approach encourages them to be open and share more readily. Creating a comfortable atmosphere lowers their guard and increases cooperation.
  • Concessions for compromise: When seeking a compromise, initiating friendliness can signal your willingness to concede and encourage reciprocation from the other party, leading to a mutually beneficial agreement.

When to be nasty in negotiations:

  • Short-term gains: In one-off negotiations, a strategic display of toughness (e.g., setting high demands, expressing firm resolve) can intimidate your opponent and pressure them into accepting less favorable terms.
  • Protecting resources: When facing an unfair or demanding adversary, a firm and assertive stance can help protect your resources and prevent exploitation.
  • Signaling strength: In situations where your bargaining power is unclear, projecting confidence and strength through assertive communication can deter the other party from taking advantage of you.

This article highlighted select valuable work on the nuances of negotiation behavior. For a deeper understanding, exploring the full research is highly recommended.

Scott M Graffius - Negotiation - Pxls - Jan 21 2024 - LwRes

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References/Sources

Select (partial) bibliography:

  • Barry, B. (1999). The Tactical Use of Emotion in Negotiation. Research on Negotiation in Organizations, 7: 93-121.
  • Clark, M.S., & Taraban, C.B. (1991). Reactions to and Willingness to Express Emotion in Two Types of Relationships. Journal of Experimental Social Psychology, 27: 324-336.
  • Frijda, N.H. (1986). The Emotions. Cambridge, England: Cambridge University Press.
  • Harvard Law School (2010, March 9). Should You be Nasty or Nice? Program on Negotiation, Harvard Law School. Available at: https://www.pon.harvard.edu/daily/negotiation-skills-daily/should-you-be-nasty-or-nice.
  • Keltner, D., & Haidt, J. (1999). Social Functions of Emotions at Four Levels of Analysis. Cognition and Emotion, 13: 505-521.
  • Hüffmeier, J., Freund, P. A., Zerres, A., Backhaus, K., & Hertel, G. (2014). Being Tough or Being Nice? A Meta-Analysis on the Impact of Hard- and Softline Strategies in Distributive Negotiations. Journal of Management, 40 (3): 866-892.
  • Pietroni, D., Van Kleef, G.A., De Dreu, C.K.W., & Pagliaro, S. (2008). Emotions as Strategic Information: Effects of Other’s Emotions on Fixed-Pie Perception, Demands and Integrative Behavior in Negotiation. Journal of Experimental Social Psychology, 44: 1444-1454.
  • Reis, H.T., & Collins, W.A. (2004). Relationships, Human Behavior, and Psychological Science. Current Directions in Psychological Science, 13: 233-237.
  • Schwarz, N., & Clore, G.L. (1983). Mood, Misattribution, and Judgments of Well-Being: Informative and Directive Functions of Affective States. Journal of Personality and Social Psychology, 45: 513-523.
  • Sinaceur, M., Adam, H., Van Kleef, G. & Galinsky, A. (2013, May 1). The advantages of being unpredictable: How emotional inconsistency extracts concessions in negotiation. Journal of Experimental Social Psychology, 49: 498-508.
  • Thayer, S. (1980). The Effect of Facial Expression Sequence Upon Judgments of Emotion. Journal of Social Psychology, 111: 305-306.
  • Van Beest, I., Van Kleef, G.A., & Van Dijk, E. (2008). Get Angry, Get Out: The Interpersonal Effects of Anger Communication in Multiparty Negotiation. Journal of Experimental Social Psychology, 44: 993-1002.
  • Van Kleef, G. A. (2009). How Emotions Regulate Social Life: The Emotions as Social Information (EASI) Model. Current Directions in Psychological Science, 18 (3): 184-188.
  • Van Kleef, G.A., De Dreu, C.K.W., & Manstead, A.S.R. (2004). The Interpersonal Effects of Anger and Happiness in Negotiations. Journal of Personality and Social Psychology, 86: 57-76.
  • Voss, C. (2016). Never Split the Difference: Negotiating as if Your Life Depended on It. New York, New York: Harper Business.

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How to Cite This Article

Graffius, Scott M. (2024, January 22). Negotiation Alchemy: Turning Frustration into Fuel for Win-Win Outcomes. Available at:
https://scottgraffius.com/blog/files/win-win.html.


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About Scott M. Graffius

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Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

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