Using Bruce Tuckman's Phases of Team Development to Help Your Team Grow and Advance: 2021 Update

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High Resolution Files of Visual: See Permission Request Information section



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If there are any supplements or updates to this article after the date of publication, they will appear in the Post-Publication Notes section at the end of this article.

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2021 Update

Teams (agile or otherwise) go through phases of development, and Dr. Bruce Tuckman established a popular and durable framework on the subject. According to Dr. Tuckman, all phases—Forming, Storming, Norming, Performing, and Adjourning—are necessary for teams to grow, tackle problems, find solutions, plan work, and deliver results.

Agile project management thought leader, influencer, and author Scott M. Graffius developed a related custom illustration, Phases of Team Development. It highlights the performance level, characteristics, and proven strategies for each of the phases. Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other professionals can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams' happiness and productivity, as well as the teams' (and their own) success. Graffius updates the content periodically.

He released an updated version of the visual on January 4, 2021. This article features the new version of the Phases of Team Development illustration. Read on for details including information on permission requests and downloadable high-resolution versions of the visual.

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Five Phases of Team Development

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1. Forming

Characteristics of Forming include displaying eagerness, socializing, generally polite tone, sticking to safe topics, being unclear about how one fits in, and some anxiety and questioning.

Strategies for this phase include taking the ‘lead,’ being highly visible, facilitating introductions, providing the ‘big picture,’ establishing clear expectations, communicating success criteria, and ensuring that response times are quick.

2. Storming

Traits of Storming include resistance, lack of participation, conflict related to differences of feelings and opinions, competition, high emotions, and starting to move towards group norms.

Strategies for this phase include requesting and encouraging feedback, identifying issues and facilitating their resolution, normalizing matters, and building trust by honoring commitments.


3. Norming

Features of Norming include an improved sense of purpose and understanding of goals, higher confidence, improved commitment, team members are engaged and supportive, relief—lowered anxiety, and starting to develop cohesion.

Strategies for this phase include recognizing individual and team efforts, proving opportunities for learning and feedback, and monitoring the ‘energy’ of the team.


4. Performing

Characteristics of Performing include higher motivation, elevated trust and empathy, individuals typically deferring to the team's needs, effective production, consistent performance, and demonstrations of interdependence and self-management (also referred to as self-organization).

Strategies for this phase include ‘guiding from the side’ (minimal intervention), celebrating successes, and encouraging collective decision-making and problem-solving.

5. Adjourning

Typical traits of Adjourning (also referred to as Transitioning or Mourning) include a shift to process orientation, sadness, recognition of team and individual efforts, and disbanding.

Strategies for this phase include recognizing change, providing an opportunity for summative team evaluations (which may go by
lessons learned, post-project review, retrospective, or another label), providing an opportunity for individual acknowledgments, and celebrating the team's accomplishments—which may involve a party and possibly an after-party.

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As shown, performance fluctuates as teams move through the phases. Review the characteristics to help identify the team's current phase, then apply the corresponding proven strategies to help them advance.

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Bibliography

Select list of publications

  • Alford, J. (2019, April 11). Our Co-Production Journey: From Sandpits to Bird Boxes. London, United Kingdom: Imperial College London.
  • Bennett, M., Gadlin, H., & Marchand, C. (2018). Collaboration Team Science: Field Guide. Rockville, MD: National Institutes of Health.
  • Couture, N. (2016, October 27). A Note About Teams. CIO. Boston, MA: International Data Group (IDG).
  • Daly, L. (2002). Identify Your Project Management Team’s Level of Development and Facilitate It to Success. Paper presented at Project Management Institute Annual Seminars and Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.
  • Deloitte (2017). Digital Era Technology Operating Models, Volume 2. New York, NY: Deloitte Touche Tohmatsu Limited.
  • Finkelstein, S. (2017, October 29). Why Companies Should Hire Teams, Not Individuals. The Wall Street Journal. New York, NY: The Wall Street Journal.
  • Forbes (2018, April 23). How to Fast-Track Any Team to Success. Forbes. New York, NY: Forbes.
  • Forbes (2012, October 27). How the iPad Mini is Defining Tim Cook’s Apple. Forbes. New York, NY: Forbes.
  • Glover, P. (2012, March 13). Team Conflict: Why It’s a Good Thing. Fast Company. New York, NY: Mansueto Ventures.
  • Graffius, Scott M. (2021). Phases of Team Development. Los Angeles, CA: Scott M. Graffius. Digital Object Identifier (DOI): 10.13140/RG.2.2.22040.42246. 
  • Jovanovic, M., Mesquida, A., Radakoviฤ‡, N., & Mas, A. (2016). Agile Retrospective Games for Different Team Development Phases. Journal of Universal Computer Science, 22: 1489-1508.
  • Kane, G. C. (2014, October 7). Why Your Company is Probably Measuring Social Media Wrong. MIT Sloan Management Review. Cambridge, MA: MIT Sloan Management Review.
  • KPMG (2017). The Digital Fund, Season 2. Amstelveen, Netherlands: KPMG International.
  • Madden, D. (2019, May 19). The Four Stages of Building a Great Team – and the One Where Things Usually Go Wrong. Inc. Magazine. New York, NY: Inc. Magazine.
  • Makar, A. (2011, July 13). Lessons Learned in Norming and Performing Team Development Phases. Louisville, KY: TechRepublic.
  • Martinuzzi, B. (2012, June 8). Six Tips Guaranteed to Reduce Workplace Frustrations. New York, NY: American Express Company.
  • Microsoft (2019, June 15). Is the Latest Technology the Key to Your Team’s Success, or is There Something Else? Microsoft Developer Support. Accessed at: https://devblogs.microsoft.com/premier-developer/is-the-latest-technology-the-key-to-your-teams-success-or-is-there-something-else. Redmond, WA: Microsoft.
  • Mocko, G., & Linnerud, B. (2016). Measuring the Effects of Goal Alignment on Innovative Engineering Design Projects. International Journal of Engineering Education, 32: 55-63.
  • Romanelli, M. (2019, September 11). Teamwork Accelerated. PM Times. Newmarket, Ontario, Canada: Macgregor Communications.
  • Riggs, A. (2020, October 15). Why I Start All My Video Meetings with Collaborative Games (Spoiler: It’s Not Boredom). Amsterdam, the Netherlands: The Next Web (TNW).
  • Rowley, D., & Lange, M. (2007). Forming to Performing: The Evolution of an Agile Team. IEEE Computer Society Proceedings. Agile 2007, 1: 408-414.
  • Scrum Alliance (2020). Learning Objectives Examples. Denver, CO: Scrum Alliance.
  • Sakpal, M. (2020, March 3. Learn How to Debunk These Five Restructuring Myths. Stamford, CT: Gartner, Inc.
  • Stern, S. (2018, September 26). Is Your Team Working the Rory Underwood Way? Financial Times. London, United Kingdom: The Financial Times, a Nikkei Company.
  • Telford, R. (2013, June 4). This is Where It Gets Interesting. Armonk, NY: International Business Machines (IBM) Corporation.
  • Tuckman, B. W. (1965). Developmental Sequence in Small Groups. Psychological Bulletin, 63: 384-399.
  • Tuckman, B. W., & Jensen, M. A. C. (1977). Stages of Small-Group Development Revisited. Group and Organizational Studies, 2 (4): 419-427.
  • United States Army (2015). Innovative Learning: A Key to National Security. Washington, DC: Uni๏ฟผ
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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scot founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, based in Los Angeles, California. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), workshops, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Deloitte, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, Project Management Institute, the IEEE, the New Zealand Ministry of Education, Tufts University, Texas A&M University, Virginia Tech, Penn State, Warsaw University of Technology, University of Waterloo, Loughborough University London, and others. Graffius has spoken at 58 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available at
https://www.scottgraffius.com.

Connect with Scott on:

Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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Permission Request Information

To request permission to use the 'Phases of Team Development' visual, contact Scott M. Graffius. If approved, high resolution JPG and PNG image files will be provided, subject to terms and conditions.

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Post-Publication Notes

Update on 7 January 2025

Scott M. Graffius periodically updates his 'Phases of Team Development' work. The most current edition is
here.

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© Copyright 2021 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Scott M. Graffius Speaking at PMI Budapest, Hungary



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Scott M. Graffius will present a talk on leadership, "Navigate the Phases of Team Development with Speed and Agility for Happier and More Productive Teams," at an event of the Budapest Chapter of the Project Management Institute. It will be held on Wednesday, 16 February 2022, from 12:00 to 13:00 Central European Time. The event is virtual and free. Register at
https://pmi.hu/en/calendar?eventId=9624.

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About "Navigate the Phases of Team Development with Speed and Agility or Happier and More Productive Teams"

Description

Want happier and more productive teams? Among other things, it takes great leadership. And proven strategies can provide a real edge! Enter Bruce Tuckman's phases of team development — a model that’s stood the test of time because it remains highly relevant and beneficial. If you are a leader (or aspire to be one), a member of a team (or may be in one in the future), or are just looking to develop your skills, this talk (based on Bruce Tuckman's model, but with a fresh angle: 0% theory, 100% real-world-based) will give you a practical framework with actionable tips for working in and leading teams of all types successfully. You'll learn about the five phases — Forming, Storming, Norming, Performing, and Adjourning — including detailed descriptions of each along with proven strategies for addressing challenges or issues which may occur along the way. You'll understand how to use the model to your advantage by effectively navigating all of the phases with speed and agility, from team set-up to the after-party! Which helps advance the teams’ happiness, productivity, and success.

The presentation draws on the speaker’s first-hand, real-world experience, with guidance supported by research, recommendations, and coverage from the Project Management Institute, Google, Microsoft, IEEE, MIT, Software Engineering Institute, Harvard Business Review, and many others.

Benefits/Key Learning Objectives

This talk will help attendees develop and enhance the contributions they make to their organizations by being able to:
  • Understand the five stages of team development: Forming, Storming, Norming, Performing, and Adjourning.
  • Learn the characteristics of each phase.
  • Apply proven strategies to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams' (and their own) success.



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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, award-winning author, and international speaker. He has generated over 1.75 billion dollars of business value in aggregate for the organizations he has served. Graffius is the founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, based in Los Angeles, California. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (Agile Scrum and Agile Transformation), workshops, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Deloitte, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, Project Management Institute, the IEEE, the New Zealand Ministry of Education, Tufts University, Texas A&M University, Virginia Tech, Penn State, Warsaw University of Technology, University of Waterloo, Loughborough University London, and others. Graffius has spoken at 58 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available
here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About the Budapest Chapter of the Project Management Institute

The Budapest Chapter of the Project Management Institute (PMI Budapest) is a professional project management organization, chartered by the PMI in 2003. The Chapter works as a community of volunteers to improve the quality of the project management profession by increasing the recognition and value of project management certifications, and by building relationships. To learn more about PMI Budapest, visit https://pmi.hu.

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About the Project Management Institute

The Project Management Institute (PMI) is the world's leading professional association for a growing community of millions of project professionals and change-makers worldwide. As the leading authority on project management, the PMI empowers people to make ideas a reality. Through global advocacy, networking, collaboration, research, and education, the PMI helps prepare organizations and individuals to work smarter in a dynamic and rapidly changing world.

Building on a prominent legacy dating to 1969, the PMI is a “for-purpose” organization working in nearly every country around the world to advance careers, strengthen organizational success, and enable change-makers with new skills and ways of working to maximize their impact. The PMI provides global standards, certifications, online courses, thought leadership, tools, digital publications, communities, and more.

To learn more about the PMI, visit
https://www.pmi.org/.

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The short link for this article is: https://bit.ly/pmi-bud

The event covered by this article appears in the Public Speaker section of the website,
here

A related post is on LinkedIn
here



© Copyright 2021 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.




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Scott M. Graffius Speaking at Ireland Chapter of Project Management Institute

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott_M_Graffius_-_Speaking_at_PMI_Ireland_2022_v2-BLG-LR-SQ



Click here to download this article as a PDF.

Scott M. Graffius will deliver his talk on team development and leadership, “Level Up the Happiness and Productivity of Your Project Teams,” at an event of the Ireland Chapter of the Project Management Institute. The session will be held on Thursday, April 14, 2022, from 7:00 to 8:00 p.m. Greenwich Mean Time. Register at
https://pmi-ireland.org/events/calendar/events/webinar-level-up-the-happiness-and-productivity-of-your-project-teams.

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About "Level Up the Happiness and Productivity of Your Project Teams"

Description

Want happier and more productive teams? Among other things, it takes great leadership. And proven strategies can provide a real edge! Enter Bruce Tuckman's phases of team development — a model that’s stood the test of time because it remains highly relevant and beneficial. If you are a leader (or aspire to be one), a member of a team (or may be in one in the future), or are just looking to develop your skills, this talk (based on Bruce Tuckman's model, but with a fresh angle: 0% theory, 100% real-world-based) will give you a practical framework with actionable tips for working in and leading teams of all types successfully. You'll learn about the five phases — Forming, Storming, Norming, Performing, and Adjourning — including detailed descriptions of each along with proven strategies for addressing challenges or issues which may occur along the way. You'll understand how to use the model to your advantage by effectively navigating all of the phases with speed and agility, from team set-up to the after-party! Which helps advance the teams’ happiness, productivity, and success.

The presentation draws on the speaker’s first-hand, real-world experience, with guidance supported by research, recommendations, and coverage from the Project Management Institute, Google, Microsoft, IEEE, MIT, Software Engineering Institute, Harvard Business Review, and many others.

Benefits/Key Learning Objectives

This talk will help attendees develop and enhance the contributions they make to their organizations by being able to:
  • Understand the five stages of team development: Forming, Storming, Norming, Performing, and Adjourning.
  • Learn the characteristics of each phase.
  • Apply proven strategies to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams' (and their own) success.

Scott_M_Graffius_Speaking_at_PMI_Ireland_-_v_Alienware-22020807-SG-BLG-LR-SQ



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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi award-winning author, and international speaker. He has generated over $1.75 billion of business value in aggregate for the organizations he has served. Graffius is the founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (Agile Scrum and Agile Transformation), workshops, speaking engagements, and more have been featured and used by businesses, professional associations, governments, and universities including Microsoft, Oracle, Cisco, Gartner, Deloitte, Project Management Institute, IEEE, SANS Institute, U.S. Soccer Federation, English Institute of Sport, Ford, Qantas, Atlassian, Wrike, Bayer, National Academy of Sciences, United States Department of Energy, United States Army, New Zealand Ministry of Education, Amsterdam Public Health Research Institute, Tufts University, Texas A&M University, Warsaw University of Technology, University of Waterloo, National University of Ireland Galway, Zurich University of Applied Sciences, and others. Graffius has spoken at 67 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, Hungary, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Arab Emirates, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available
here.

Connect with Scott on:



Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

black_spacer_lr_sq_v3


About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



black_spacer_lr_sq_v3

About the Ireland Chapter of the Project Management Institute

Chartered by the Project Management Institute (PMI) in 1998 the Ireland Chapter advances the mission and objectives of the PMI by promoting project management professionalism within businesses, universities, and professional organizations in Ireland. Its members include over 1,600 current or aspiring project, program, portfolio, and PMO management professions. To learn more, visit the Chapter’s website at https://pmi-ireland.org.

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About the Project Management Institute

The Project Management Institute (PMI) is the world's leading professional association for a growing community of millions of project professionals and change-makers worldwide. As the leading authority on project management, the PMI empowers people to make ideas a reality. Through global advocacy, networking, collaboration, research, and education, the PMI helps prepare organizations and individuals to work smarter in a dynamic and rapidly changing world.

Building on a prominent legacy dating to 1969, the PMI is a “for-purpose” organization working in nearly every country around the world to advance careers, strengthen organizational success, and enable change-makers with new skills and ways of working to maximize their impact. The PMI provides global standards, certifications, online courses, thought leadership, tools, digital publications, communities, and more.

To learn more about the PMI, visit
https://www.pmi.org/.

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The short link for this article is: https://bit.ly/blg-irl

The event covered by this article appears in the Public Speaker section of the website,
here.



© Copyright 2022 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.




custom - back to main page of blog


Scott M. Graffius Speaking on Project Team Leadership at California Inland Empire Chapter of Project Management Institute

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott_M_Graffius_Speaking_at_PMICIE_on_Team_Leadership_in_2022_-_v-220129-BLG-LR-SQ



Scott M. Graffius will deliver a talk on project team development and leadership, “Level Up the Happiness and Productivity of Your Project Teams,” at an event of the California Inland Empire Chapter of the Project Management Institute (PMICIE). The session will be held on Tuesday, March 8, 2022, from 6:00-7:30 p.m. Pacific Time. Register at
https://pmicie.org/events/calendar/future-meetings/march-8-2022-scott-m-graffius-level-up-the-happiness-and-productivity-of-your-project-teams.

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About "Level Up the Happiness and Productivity of Your Project Teams"

Description

Want happier and more productive teams? Among other things, it takes great leadership. And proven strategies can provide a real edge! Enter Bruce Tuckman's phases of team development — a model that’s stood the test of time because it remains highly relevant and beneficial. If you are a leader (or aspire to be one), a member of a team (or may be in one in the future), or are just looking to develop your skills, this talk (based on Bruce Tuckman's model, but with a fresh angle: 0% theory, 100% real-world-based) will give you a practical framework with actionable tips for working in and leading teams of all types successfully. You'll learn about the five phases — Forming, Storming, Norming, Performing, and Adjourning — including detailed descriptions of each along with proven strategies for addressing challenges or issues which may occur along the way. You'll understand how to use the model to your advantage by effectively navigating all of the phases with speed and agility, from team set-up to the after-party! Which helps advance the teams’ happiness, productivity, and success.

The presentation draws on the speaker’s first-hand, real-world experience, with guidance supported by research, recommendations, and coverage from the Project Management Institute, Google, Microsoft, IEEE, MIT, Software Engineering Institute, Harvard Business Review, and many others.

Benefits/Key Learning Objectives

This talk will help attendees develop and enhance the contributions they make to their organizations by being able to:
  • Understand the five stages of team development: Forming, Storming, Norming, Performing, and Adjourning.
  • Learn the characteristics of each phase.
  • Apply proven strategies to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams' (and their own) success.



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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi award-winning author, and international speaker. He has generated over $1.75 billion of business value in aggregate for the organizations he has served. Graffius is the founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (Agile Scrum and Agile Transformation), workshops, speaking engagements, and more have been featured and used by businesses, professional associations, governments, and universities including Microsoft, Oracle, Cisco, Gartner, Deloitte, Project Management Institute, IEEE, SANS Institute, U.S. Soccer Federation, English Institute of Sport, Ford, Qantas, Atlassian, Wrike, Bayer, National Academy of Sciences, United States Department of Energy, United States Army, New Zealand Ministry of Education, Amsterdam Public Health Research Institute, Tufts University, Texas A&M University, Warsaw University of Technology, University of Waterloo, National University of Ireland Galway, Zurich University of Applied Sciences, and others. Graffius has spoken at 59 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, Hungary, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Arab Emirates, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available
here.

Connect with Scott on:


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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About the California Inland Empire Chapter of the Project Management Institute

Chartered by the Project Management Institute (PMI) in 2002, the PMI California Inland Empire Chapter (PMICIE) is committed to the advancement of the project management profession and is focused on enhancing the growth of its members through networking, training, and professional development opportunities. The PMICIE’s mission, vision, and core values follow.

Mission

The PMICIE’s mission is to connect with its community to:

  • Recognize the value of project management.
  • Advance the practice of project management.
  • Deliver successful project results.
  • Improve their professional and personal lives.

Vision

The PMICIE’s vision is to be recognized in the California Inland Empire area as a dynamic organization dedicated to serving its communities through the advancement of the project management profession.

Core Values

The PMICIE’s core values provide continuity and a moral compass, communicating its key beliefs and guiding its behavior:

  • Trust and Integrity
  • Collaboration
  • Accountability
  • Commitment
  • Excellence
  • Engagement
  • Creativity and Innovation

To learn more about the PMICIE, visit
https://pmicie.org.

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About the Project Management Institute

The Project Management Institute (PMI) is the world's leading professional association for a growing community of millions of project professionals and change-makers worldwide. As the leading authority on project management, the PMI empowers people to make ideas a reality. Through global advocacy, networking, collaboration, research, and education, the PMI helps prepare organizations and individuals to work smarter in a dynamic and rapidly changing world.

Building on a prominent legacy dating to 1969, the PMI is a “for-purpose” organization working in nearly every country around the world to advance careers, strengthen organizational success, and enable change-makers with new skills and ways of working to maximize their impact. The PMI provides global standards, certifications, online courses, thought leadership, tools, digital publications, communities, and more.

To learn more about the PMI, visit
https://www.pmi.org/.

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The short link for this article is: https://bit.ly/blg-up

The event covered by this article appears in the Public Speaker section of the website,
here



© Copyright 2022 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.




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Scott M. Graffius Speaking at Microsoft #TeamsCommunityDay 2022



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Scott M. Graffius will deliver a talk on project team development and leadership, “Level Up the Happiness and Productivity of Your Project Teams,” at Microsoft #TeamsCommunityDay. Created in 2017, Teams Community Day is a free community-driven annual conference providing talks and workshops in German and English from experts around the world. The 2022 event will take place online and in-person on January 28th from 22 locations: Berlin, Bochum, Bremen, Cologne, Dresden, Emden, Graz, Hamburg, Hanover, Heilbronn, Karlsruhe, Lingen, London, Lüdinghausen, Madrid, Munich, Münster, Nürnberg, OWL (Paderborn, Bielefeld, Gütersloh, Herford, and Lippstadt), Saarbrücken, Trier-Föhren, and Vienna. To register for the event, visit
https://teamscommunityday.de/en/registration-2022/.

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About "Level Up the Happiness and Productivity of Your Project Teams"

Description

Want happier and more productive teams? Among other things, it takes great leadership. And proven strategies can provide a real edge! Enter Bruce Tuckman's phases of team development — a model that’s stood the test of time because it remains highly relevant and beneficial. If you are a leader (or aspire to be one), a member of a team (or may be in one in the future), or are just looking to develop your skills, this talk (based on Bruce Tuckman's model, but with a fresh angle: 0% theory, 100% real-world-based) will give you a practical framework with actionable tips for working in and leading teams of all types successfully. You'll learn about the five phases — Forming, Storming, Norming, Performing, and Adjourning — including detailed descriptions of each along with proven strategies for addressing challenges or issues which may occur along the way. You'll understand how to use the model to your advantage by effectively navigating all of the phases with speed and agility, from team set-up to the after-party! Which helps advance the teams’ happiness, productivity, and success.

The presentation draws on the speaker’s first-hand, real-world experience, with guidance supported by research, recommendations, and coverage from Microsoft, Google, IEEE, MIT, Project Management Institute, Software Engineering Institute, Harvard Business Review, and many others.

Benefits/Key Learning Objectives

This talk will help attendees develop and enhance the contributions they make to their organizations by being able to:
  • Understand the five stages of team development: Forming, Storming, Norming, Performing, and Adjourning.
  • Learn the characteristics of each phase.
  • Apply proven strategies to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams' (and their own) success.

Scott_M_Graffius_Speaking_at_Microsoft_Teams_Community_Day_2022_V-Passport-Ticket-LR-SQ



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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, award-winning author, and international speaker. He has generated over 1.75 billion dollars of business value in aggregate for the organizations he has served. Graffius is the founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, based in Los Angeles, California. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (Agile Scrum and Agile Transformation), workshops, speaking engagements, and more have been featured and used by businesses, governments, and universities including Gartner, Microsoft, Deloitte, Oracle, Cisco, Ford, Qantas, Atlassian, Bayer, the National Academy of Sciences, the United States Department of Energy, the United States Army, Project Management Institute, the IEEE, the New Zealand Ministry of Education, Tufts University, Texas A&M University, Virginia Tech, Penn State, Warsaw University of Technology, University of Waterloo, Loughborough University London, and others. Graffius has spoken at 58 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available
here.

Connect with Scott on:



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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About Microsoft #TeamsCommunityDay

Created in 2017, Teams Community Day is a free community-driven annual conference providing talks and workshops in German and English from experts around the world.

The 2022 event will take place online and in-person on January 28th from 22 locations: Berlin, Bochum, Bremen, Cologne, Dresden, Emden, Graz, Hamburg, Hanover, Heilbronn, Karlsruhe, Lingen, London, Lüdinghausen, Madrid, Munich, Münster, Nürnberg, OWL (Paderborn, Bielefeld, Gütersloh, Herford, and Lippstadt), Saarbrücken, Trier-Föhren, and Vienna.

To learn more, visit
https://teamscommunityday.de.

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The short link for this article is: https://bit.ly/tcd2022

The short link for a related post on LinkedIn is:
https://bit.ly/link-tcd

The event covered by this article appears in the Public Speaker section of the website,
here



© Copyright 2021 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.




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Scott M. Graffius Delivered 40 Talks and Workshops Across 17 Countries in 2021



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In 2021, Scott M. Graffius delivered 40 dynamic and engaging talks and workshops across 17 countries. His sessions spanned leadership, technical project management (inclusive of agile, waterfall, and hybrid approaches to project, program, portfolio, and PMO management), and strategic and business management. He incorporated everyday language and vibrant custom visuals to make complex topics clear and understandable, and he provided audiences with practical information they can use. His engagements were highly rated by attendees and event organizers alike.

Here's an abridged list his 40 sessions in 2021 (most recent shown first):

  1. ๐Ÿ‡บ๐Ÿ‡ธ | Private event
  2. ๐Ÿ‡บ๐Ÿ‡ธ | Private event
  3. ๐Ÿ‡บ๐Ÿ‡ธ | DevOps Experience 2021 Conference
  4. ๐Ÿ‡ฆ๐Ÿ‡ฒ | Frug'Agile Conference Armenia 2021
  5. ๐Ÿ‡บ๐Ÿ‡ธ | Private event
  6. ๐Ÿ‡บ๐Ÿ‡ธ | IEEE Day 2021
  7. ๐Ÿ‡ง๐Ÿ‡ท | Private event
  8. ๐Ÿ‡ฌ๐Ÿ‡ง | BSides Newcastle England 2021 InfoSec Conference
  9. ๐Ÿ‡บ๐Ÿ‡ธ | Private event
  10. ๐Ÿ‡ง๐Ÿ‡ท | Agile Trends Gov Conference 2021
  11. ๐Ÿ‡บ๐Ÿ‡ธ | Private event
  12. ๐Ÿ‡ญ๐Ÿ‡ฐ | Private event
  13. ๐Ÿ‡บ๐Ÿ‡ธ | Florida Suncoast Chapter of the Project Management Institute
  14. ๐Ÿ‡บ๐Ÿ‡ธ | Private event
  15. ๐Ÿ‡บ๐Ÿ‡ธ | Central Virginia Chapter of the Project Management Institute
  16. ๐Ÿ‡ธ๐Ÿ‡ช | Private event
  17. ๐Ÿ‡ฑ๐Ÿ‡น | DevOps Pro Europe 2021 Conference
  18. ๐Ÿ‡บ๐Ÿ‡ธ | Southwest Virginia Chapter of the Project Management Institute
  19. ๐Ÿ‡ฌ๐Ÿ‡ง | Private event
  20. ๐Ÿ‡ฑ๐Ÿ‡บ | Luxembourg Chapter of the Project Management Institute
  21. ๐Ÿ‡ฌ๐Ÿ‡ง | Private event
  22. ๐Ÿ‡บ๐Ÿ‡ธ | Monterey Bay Chapter of the Project Management Institute
  23. ๐Ÿ‡ฆ๐Ÿ‡บ | Private event
  24. ๐Ÿ‡ณ๐Ÿ‡ฟ | New Zealand Chapter of the Project Management Institute
  25. ๐Ÿ‡ฎ๐Ÿ‡ช | Private event
  26. ๐Ÿ‡บ๐Ÿ‡ธ | Southern Nevada Chapter of the Project Management Institute
  27. ๐Ÿ‡บ๐Ÿ‡ธ | California Institute of Advanced Management
  28. ๐Ÿ‡ฆ๐Ÿ‡บ | Private event
  29. ๐Ÿ‡ฌ๐Ÿ‡ง | Scottish Summit 2021
  30. ๐Ÿ‡ซ๐Ÿ‡ฎ | Finland Chapter of the Project Management Institute
  31. ๐Ÿ‡จ๐Ÿ‡ฆ | ConFoo Developer Conference 2021
  32. ๐Ÿ‡บ๐Ÿ‡ธ | Private event
  33. ๐Ÿ‡จ๐Ÿ‡ฟ | DevConf.CZ 2021 Conference
  34. ๐Ÿ‡บ๐Ÿ‡ธ | Private event
  35. ๐Ÿ‡บ๐Ÿ‡ธ | California Inland Empire Chapter of Project Management Institute
  36. ๐Ÿ‡บ๐Ÿ‡ธ | Private event
  37. ๐Ÿ‡ฉ๐Ÿ‡ช | Private event
  38. ๐Ÿ‡บ๐Ÿ‡ธ | Alaska Chapter of the Project Management Institute
  39. ๐Ÿ‡บ๐Ÿ‡ธ | North Alabama Chapter of Project Management Institute
  40. ๐Ÿ‡ณ๐Ÿ‡ฑ | Netherlands Chapter of the Project Management Institute

Visit
here for detailed listings, videos (where available), testimonials, and more.



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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi award-winning author, and international speaker. He has generated over 1.75 billion dollars of business value in aggregate for the organizations he has served. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from Graffius's books, workshops, speaking engagements, and more have been featured and used by businesses, professional associations, governments, and universities including Microsoft, Oracle, Cisco, Gartner, Deloitte, Project Management Institute, IEEE, SANS Institute, Ford, Qantas, Atlassian, Wrike, Bayer, National Academy of Sciences, United States Department of Energy, United States Army, New Zealand Ministry of Education, Amsterdam Public Health Research Institute, Tufts University, Texas A&M University, Virginia Tech, Penn State, Warsaw University of Technology, University of Waterloo, National University of Ireland Galway, Loughborough University London, Zurich University of Applied Sciences, and others. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

Graffius is the founder, CEO, and principal consultant at
Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, based in Los Angeles, California. The professional services firm provides client organizations with advisory, training, speaking, embedded talent, and facilitative consulting services to help them advance their agile project, program, portfolio, and PMO management capabilities to best realize their strategic objectives and business initiatives, making them more competitive and valuable. The company confidently backs its services with a Delighted Client Guarantee™.

A fantastic agile transformation experience and result with a client organization in the entertainment industry was the inspiration for Graffius’s first book,
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions (ISBN-13: 9781533370242). It helps technical and non-technical teams develop and deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement—which supports innovation and drives competitive advantage. The book garnered 17 first place awards from national and international competitions. His second title, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change (ISBN-13: 9781072447962), was named one of the best Scrum books of all time by BookAuthority. Graffius and his works have been featured by media outlets and publications including Yahoo Finance, Computer Weekly, MobileAppDaily, Innovation Management, the PM World Journal, NASSCOM, Software Quality Management, Nimble Ways, Business Application Monitoring, Learning Solutions, Innovation Ecosystem Metrics, DZone, Innovation Project Management (by Dr. Harold Kerzner), TopDevs, NHD Podcast, and others.

Graffius is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets, as well as experience spanning 20 countries.

Graffius has a bachelor's degree in Psychology with a focus in Human Factors. He holds eight professional certifications: Certified Scrum Professional - ScrumMaster (CSP-SM), Certified Scrum Professional - Product Owner (CSP-PO), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Scrum Foundations Educator (SFE), Project Management Professional (PMP), Lean Six Sigma Green Belt (LSSGB), and IT Service Management Foundation (ITIL). He is a member of the Scrum Alliance, the Project Management Institute (PMI), and the Institute of Electrical and Electronics Engineers (IEEE).

He has been
actively involved with the Project Management Institute (PMI) in the development of professional standards. He was a member of the team which produced the Practice Standard for Work Breakdown Structures—Second Edition. Graffius was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition, The Standard for Program Management—Fourth Edition, and The Practice Standard for Project Estimating—Second Edition. He was also a subject matter expert reviewer of content for the PMI EMEA Congress 2019, and he served as a member of the review team for the Scrum Alliance’s Global Scrum Gathering—New York City 2020.

Graffius delivers dynamic and engaging talks and workshops at public and private/corporate events. His engagements include 59 in-person and online conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, Hungary, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Arab Emirates, United Kingdom, and the United States. Graffius delights audiences with sessions on technology leadership and project, program, portfolio, and PMO management inclusive of agile, waterfall, and hybrid approaches. He uses everyday language and vibrant custom visuals to make complex topics clear, and he provides audiences with practical information they can use. For details, visit the public speaker section of his website
here.

He resides in Los Angeles, California.

His full bio is available here.

Connect with Scott on:



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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short link for this article is: https://bit.ly/40-in-2021

The short link for a related post on LinkedIn is:
https://bit.ly/21-in



© Copyright 2021 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.




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Use the Phases of Team Development (Based on Bruce W. Tuckman's Model of Forming, Storming, Norming, Performing, and Adjourning) to Help Teams Grow and Advance: 2022 Update

BY SCOTT M. GRAFFIUS | ScottGraffius.com

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High Resolution Files of Visual: See Permission Request Information section



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If there are any supplements or updates to this article after the date of publication, they will appear in the Post-Publication Notes section at the end of this article.

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2022 Update


Want happier and more productive teams? Among other things, it takes great leadership. And proven strategies can provide a real edge! That’s where the groundbreaking work by Bruce W. Tuckman — Ph.D. in Psychology from Princeton — comes in.

Tuckman conducted extensive research on group dynamics, and he published a related model in 1965. At that time, the model included four phases: forming, storming, norming, and performing. However, Dr. Tuckman subsequently determined that adjourning was so important that he, with Mary Ann Jensen, updated his model in 1977 to add adjourning as the fifth phase. According to Tuckman, all five phases — Forming, Storming, Norming, Performing, and Adjourning — are necessary for teams to grow, tackle problems, find solutions, plan work, and deliver results.

Tuckman’s model has stood the test of time because it remains highly relevant and beneficial. Since his work was published, it has been supported by additional peer-reviewed research. And it has received recommendations and coverage from leading organizations including Google, Harvard Business Review, IEEE, MIT, Fast Company, NASA, Microsoft, TNW, Project Management Institute, Scrum Alliance, Scrum.org, Gartner, CIO, RAND Corporation, Software Engineering Institute, University of Edinburgh, Cisco, KPMG, Warsaw University of Technology, Software Engineering Institute, DevOps Institute, American Express, SANS Institute, Zurich University, SAP, ViacomCBS, Oxford University, American Management Association, AT&T, University of Southern California, IBM, and many others.

Agile project management practitioner, consultant, award-winning author, international speaker, thought leader, and influencer Scott M. Graffius developed a related custom illustration, Phases of Team Development. It highlights the performance level, characteristics, and proven strategies for each of the five phases. Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other professionals can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams' happiness, productivity, and success.

Graffius updates the content periodically. He released an updated version of the visual on February 14, 2022. This article features the newest version of the Phases of Team Development illustration. Read on for details including information on permission requests and downloadable high-resolution versions of the image.

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Five Phases of Team Development

1. Forming

Characteristics of Forming include displaying eagerness, socializing, generally polite tone, sticking to safe topics, unclear about how one fits in, and some anxiety and questioning.

Strategies for this phase include taking the ‘lead,’ being highly visible, facilitating introductions, providing the ‘big picture,’ establishing clear expectations, communicating success criteria, and ensuring response times are quick.

2. Storming

Traits of Storming include some resistance, lack of participation, conflict based on differences of opinions, competition, and high emotions.

Strategies for this phase include requesting and encouraging feedback, identifying issues and facilitating their resolution, normalizing matters, and building trust by honoring commitments.

3. Norming

Features of Norming include purpose and goals are well-understood, more confident, improved commitment, members are engaged and supportive, relief (lowered anxiety), and developing cohesion.

Strategies for this phase include recognizing individual and team efforts, providing learning opportunities and feedback, and monitoring the ‘energy’ of the team.


4. Performing

Characteristics of Performing include high motivation, trust, and empathy; individuals defer to team needs; effectively producing deliverables; consistent performance; and demonstrations of interdependence and self-management.

Strategies for this phase include ‘guiding from the side’ (minimal intervention), celebrating successes, and encouraging collective decision-making and problem-solving.

5. Adjourning

Typical traits of Adjourning (also referred to as Transitioning or Mourning) include potential sadness, recognition of team and individual efforts, and disbanding.

Strategies for this phase include recognizing change, providing an opportunity for summative team evaluations ('lessons learned'), providing an opportunity for individual acknowledgments, and celebrating the team’s accomplishments — which may involve a party and possibly an after-party.

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As shown, performance fluctuates as teams move through the phases. Review the characteristics to help identify the team's current phase, then apply the corresponding proven strategies to help them advance.

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Permission Request Information

To request permission to use the 'Phases of Team Development' visual, contact Scott M. Graffius. If approved, high resolution JPG and PNG image files will be provided, subject to terms and conditions.

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Bibliography

Select (partial) list of publications

  • Alford, J. (2019, April 11). Our Co-Production Journey: From Sandpits to Bird Boxes. London, United Kingdom: Imperial College London.
  • Bennett, M., Gadlin, H., & Marchand, C. (2018). Collaboration Team Science: Field Guide. Rockville, MD: National Institutes of Health.
  • Couture, N. (2016, October 27). A Note About Teams. CIO. Boston, MA: International Data Group (IDG).
  • Daly, L. (2002). Identify Your Project Management Team’s Level of Development and Facilitate It to Success. Paper presented at Project Management Institute Annual Seminars and Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.
  • Deloitte (2017). Digital Era Technology Operating Models, Volume 2. New York, NY: Deloitte Touche Tohmatsu Limited.
  • Finkelstein, S. (2017, October 29). Why Companies Should Hire Teams, Not Individuals. The Wall Street Journal. New York, NY: The Wall Street Journal.
  • Forbes (2018, April 23). How to Fast-Track Any Team to Success. Forbes. New York, NY: Forbes.
  • Forbes (2012, October 27). How the iPad Mini is Defining Tim Cook’s Apple. Forbes. New York, NY: Forbes.
  • Glover, P. (2012, March 13). Team Conflict: Why It’s a Good Thing. Fast Company. New York, NY: Mansueto Ventures.
  • Graffius, Scott M. (2021). Phases of Team Development. Los Angeles, CA: Scott M. Graffius. Digital Object Identifier (DOI): 10.13140/RG.2.2.22040.42246. 
  • Jovanovic, M., Mesquida, A., Radakoviฤ‡, N., & Mas, A. (2016). Agile Retrospective Games for Different Team Development Phases. Journal of Universal Computer Science, 22: 1489-1508.
  • Kane, G. C. (2014, October 7). Why Your Company is Probably Measuring Social Media Wrong. MIT Sloan Management Review. Cambridge, MA: MIT Sloan Management Review.
  • KPMG (2017). The Digital Fund, Season 2. Amstelveen, Netherlands: KPMG International.
  • Madden, D. (2019, May 19). The Four Stages of Building a Great Team – and the One Where Things Usually Go Wrong. Inc. Magazine. New York, NY: Inc. Magazine.
  • Makar, A. (2011, July 13). Lessons Learned in Norming and Performing Team Development Phases. Louisville, KY: TechRepublic.
  • Martinuzzi, B. (2012, June 8). Six Tips Guaranteed to Reduce Workplace Frustrations. New York, NY: American Express Company.
  • Microsoft (2019, June 15). Is the Latest Technology the Key to Your Team’s Success, or is There Something Else? Microsoft Developer Support. Accessed at: https://devblogs.microsoft.com/premier-developer/is-the-latest-technology-the-key-to-your-teams-success-or-is-there-something-else. Redmond, WA: Microsoft.
  • Mocko, G., & Linnerud, B. (2016). Measuring the Effects of Goal Alignment on Innovative Engineering Design Projects. International Journal of Engineering Education, 32: 55-63.
  • Romanelli, M. (2019, September 11). Teamwork Accelerated. PM Times. Newmarket, Ontario, Canada: Macgregor Communications.
  • Riggs, A. (2020, October 15). Why I Start All My Video Meetings with Collaborative Games (Spoiler: It’s Not Boredom). Amsterdam, the Netherlands: The Next Web (TNW).
  • Rowley, D., & Lange, M. (2007). Forming to Performing: The Evolution of an Agile Team. IEEE Computer Society Proceedings. Agile 2007, 1: 408-414.
  • Scrum Alliance (2020). Learning Objectives Examples. Denver, CO: Scrum Alliance.
  • Sakpal, M. (2020, March 3. Learn How to Debunk These Five Restructuring Myths. Stamford, CT: Gartner, Inc.
  • Stern, S. (2018, September 26). Is Your Team Working the Rory Underwood Way? Financial Times. London, United Kingdom: The Financial Times, a Nikkei Company.
  • Telford, R. (2013, June 4). This is Where It Gets Interesting. Armonk, NY: International Business Machines (IBM) Corporation.
  • Tuckman, B. W. (1965). Developmental Sequence in Small Groups. Psychological Bulletin, 63: 384-399.
  • Tuckman, B. W., & Jensen, M. A. C. (1977). Stages of Small-Group Development Revisited. Group and Organizational Studies, 2 (4): 419-427.
  • United States Army (2015). Innovative Learning: A Key to National Security. Washington, DC: Uni๏ฟผted States Army.
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๏ฟผ
About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi award-winning author, and international speaker. He has generated over 1.75 billion dollars of business value in aggregate for the organizations he has served. Graffius is the CEO and Principal Consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books, workshops, speaking engagements, and more have been featured and used by businesses, professional associations, governments, and universities including Microsoft, Oracle, Cisco, Gartner, Deloitte, Project Management Institute, IEEE, SANS Institute, U.S. Soccer Federation, English Institute of Sport, Ford, Qantas, Atlassian, Wrike, Bayer, National Academy of Sciences, United States Department of Energy, United States Army, New Zealand Ministry of Education, Amsterdam Public Health Research Institute, Tufts University, Texas A&M University, Warsaw University of Technology, University of Waterloo, National University of Ireland Galway, Zurich University of Applied Sciences, and others. Graffius has spoken at 67 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, Hungary, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Arab Emirates, United Kingdom, and the United States. Thinkers360 named Graffius a global top
thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available
here.

Connect with Scott on:

Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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Post-Publication Notes

Update on 7 January 2025

Scott M. Graffius periodically updates his 'Phases of Team Development' work. The most current edition is
here.

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© Copyright 2022 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Scott M. Graffius Speaking at PMI Greece

BY SCOTT M. GRAFFIUS | ScottGraffius.com

PMI Greece (sized for Twitter) - LR - TMP FOR BLG



Click here to download this article as a PDF.

Scott M. Graffius will deliver a talk, “Level Up the Happiness and Productivity of Your Project Teams,” to an audience of project management professionals at an event of the Greece Chapter of the Project Management Institute. The session will be held online on April 6, 2022, from 18:30 to 19:30 Eastern European Time. That's 8:30 to 9:30 a.m. Pacific Time. Register at
https://pmi-greece.org/events/calendar/events/workshop/level-up-the-happiness-and-productivity-of-your-project-teams.

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About "Level Up the Happiness and Productivity of Your Project Teams"

Description

Want happier and more productive teams? Among other things, it takes great leadership. And proven strategies can provide a real edge! Enter Bruce Tuckman's phases of team development — a model that’s stood the test of time because it remains highly relevant and beneficial. If you are a leader (or aspire to be one), a member of a team (or may be in one in the future), or are just looking to develop your skills, this talk (based on Bruce Tuckman's model, but with a fresh angle: 0% theory, 100% real-world-based) will give you a practical framework with actionable tips for working in and leading teams of all types successfully. You'll learn about the five phases — Forming, Storming, Norming, Performing, and Adjourning — including detailed descriptions of each along with proven strategies for addressing challenges or issues which may occur along the way. You'll understand how to use the model to your advantage by effectively navigating all of the phases with speed and agility, from team set-up to the after-party! Which helps advance the teams’ happiness, productivity, and success.

The presentation draws on the speaker’s first-hand, real-world experience, with guidance supported by research, recommendations, and coverage from the Project Management Institute, Google, Microsoft, IEEE, MIT, Software Engineering Institute, Harvard Business Review, and many others.

Benefits/Key Learning Objectives

This talk will help attendees develop and enhance the contributions they make to their organizations by being able to:
  • Understand the five stages of team development: Forming, Storming, Norming, Performing, and Adjourning.
  • Learn the characteristics of each phase.
  • Apply proven strategies to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams' (and their own) success.



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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi award-winning author, and international speaker. He has generated over $1.75 billion of business value in aggregate for the organizations he has served. Graffius is the founder, CEO, and principal consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. His expertise spans project, program, portfolio, and PMO leadership inclusive of agile, traditional, and hybrid approaches. Content from his books (Agile Scrum and Agile Transformation), workshops, speaking engagements, and more have been featured and used by businesses, professional associations, governments, and universities including Microsoft, Oracle, Cisco, Gartner, Deloitte, Project Management Institute, IEEE, SANS Institute, U.S. Soccer Federation, English Institute of Sport, Ford, Qantas, Atlassian, Wrike, Bayer, National Academy of Sciences, United States Department of Energy, United States Army, New Zealand Ministry of Education, Amsterdam Public Health Research Institute, Tufts University, Texas A&M University, Warsaw University of Technology, University of Waterloo, National University of Ireland Galway, Zurich University of Applied Sciences, and others. Graffius has spoken at 67 conferences and other events around the world, including Armenia, Australia, Brazil, Canada, Czech Republic, Finland, France, Germany, Greece, Hungary, India, Ireland, Lithuania, Luxembourg, Netherlands, New Zealand, Sweden, United Arab Emirates, United Kingdom, and the United States. Thinkers360 named Graffius a global top thought leader and influencer in four domains: Agile, Change Management, Digital Transformation, and GovTech.

His full bio is available
here.

Connect with Scott on:



Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About the Greece Chapter of the Project Management Institute

Charted by the Project Management Institute (PMI) in 2002, the Greece Chapter serves its members and community stakeholders. The Chapter’s mission, vision, and goal follows.

Mission

  • Promote the aims and objectives of the PMI in Greece.
  • Disseminate developments in the project management related profession.
  • Provide a platform for the exchange of reflections and views on project management.
  • Encourage training, certification, and professionalism in project management.
  • Facilitate the connection of professional practice—in both public and private sectors—with the academic space in the field of project management.
  • Provide for the professional networking of its members.

Vision

The vision of the Greece Chapter of the PMI is to be recognized for continuous contribution to the promotion of best practices of project management in the Greek business community, in both public and private sectors.

Goal

The goal of the Greece Chapter of the PMI is to make known and more widely understood the need for good project management to achieve business results in all sectors of the Greek economy.

To learn more, visit the Chapter's website at
https://pmi-greece.org.

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About the Project Management Institute

The Project Management Institute (PMI) is the world's leading professional association for a growing community of millions of project professionals and change-makers worldwide. As the leading authority on project management, the PMI empowers people to make ideas a reality. Through global advocacy, networking, collaboration, research, and education, the PMI helps prepare organizations and individuals to work smarter in a dynamic and rapidly changing world.

Building on a prominent legacy dating to 1969, the PMI is a “for-purpose” organization working in nearly every country around the world to advance careers, strengthen organizational success, and enable change-makers with new skills and ways of working to maximize their impact. The PMI provides global standards, certifications, online courses, thought leadership, tools, digital publications, communities, and more.

To learn more about the PMI, visit
https://www.pmi.org/.

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The short link for this article is: https://bit.ly/blog-gr

The event covered by this article appears in the
Public Speaker section of the website



© Copyright 2022 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.




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'Phases of Team Development' by Scott M. Graffius Featured by Hasso Plattner Institute

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Phases of Team Development by Scott M Graffius Featured by Hasso Platttner Institute HPI - LR-BLG



Click here to download this article as a PDF.

The Hasso Plattner Institute (Hasso-Plattner-Institut für Digital Engineering GmbH), abbreviated HPI, a German information technology institute and faculty of the University of Potsdam, featured content by Scott M. Graffius —
Graffius, Scott M. (2021). Phases of Team Development. Los Angeles, California: Scott M. Graffius. Digital Object Identifier (DOI): 10.13140/RG.2.2.22040.42246. — in HPI’s presentation, Scalable Software Engineering (WS 2021/22).

The now-current 2022 version of the Phases of Team Development visual is
here.


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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi award-winning author, and international keynote speaker. He has generated over $1.75 billion of business value in aggregate for the organizations he has served. Graffius is the CEO and Principal Consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. Content from his books (Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), workshops, speaking engagements, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Deloitte, EY, Project Management Institute, IEEE, SANS Institute, U.S. Soccer Federation, English Institute of Sport, Ford, Qantas, Atlassian, Wrike, National Academy of Sciences, United States Department of Energy, United States Army, United States National Park Service, New Zealand Ministry of Education, Amsterdam Public Health Research Institute, Tufts University, Texas A&M University, Warsaw University of Technology, Zurich University of Applied Sciences, and others. Graffius has delighted audiences with talks and workshops on technology leadership and agile project, program, portfolio, and PMO management at 82 conferences and other events across 24 countries.

His full bio is available
here.

Connect with Scott on:


Follow_ScottGraffius_-_v22020507-SG-BLG-LR-SQ

black_spacer_lr_sq_v3

About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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The short URL for this article is:
https://bit.ly/hpi-2022



© Copyright 2022 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Use the Phases of Team Development (Based on Bruce W. Tuckman's Model of Forming, Storming, Norming, Performing, and Adjourning) to Help Teams Grow and Advance: 2023 Update

BY SCOTT M. GRAFFIUS | ScottGraffius.com


Scott_M_Graffius_-_Phases_of_Team_Development_-_2023_LR_1000x630_JPG

High Resolution Files of Visual: See Permission Request Information section



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If there are any supplements or updates to this article after the date of publication, they will appear in the Post-Publication Notes section at the end of this article.

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2023 Update


In 2008, Scott M. Graffius started developing material on advancing teams’ happiness, productivity, and success. His respective Phases of Team Development content factors the work of Dr. Bruce W. Tuckman and Mary Ann C. Jensen; Graffius's experience, observation, and analysis; and research, recommendations, and coverage from additional sources (examples are listed below).

The Phases of Team Development highlights the performance level, characteristics, and proven strategies for each of the five phases: Forming, Storming, Norming, Performing, and Adjourning. Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams' (and their own) happiness, productivity, and success.

This article and the accompanying visual provides the updated 2023 version of the Phases of Team Development.

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Five Phases of Team Development

1. Forming

Characteristics of Forming include displaying eagerness, socializing, generally polite tone, sticking to safe topics, unclear about how one fits in, and some anxiety and questioning.

Strategies for this phase include taking the ‘lead,’ being highly visible, facilitating introductions, providing the ‘big picture,’ establishing clear expectations, communicating success criteria, and ensuring response times are quick.

2. Storming

Traits of Storming include some resistance, lack of participation, conflict based on differences of opinions, competition, and high emotions.

Strategies for this phase include requesting and encouraging feedback, identifying issues and facilitating their resolution, normalizing matters, and building trust by honoring commitments.

3. Norming

Features of Norming include purpose and goals are well-understood, more confident, improved commitment, members are engaged and supportive, relief (lowered anxiety), and developing cohesion.

Strategies for this phase include recognizing individual and team efforts, providing learning opportunities and feedback, and monitoring the ‘energy’ of the team.


4. Performing

Characteristics of Performing include high motivation, trust, and empathy; individuals defer to team needs; effectively producing deliverables; consistent performance; and demonstrations of interdependence and self-management.

Strategies for this phase include ‘guiding from the side’ (minimal intervention), celebrating successes, and encouraging collective decision-making and problem-solving.

5. Adjourning

Typical traits of Adjourning (also referred to as Transitioning or Mourning) include potential sadness, recognition of team and individual efforts, and disbanding.

Strategies for this phase include recognizing change, providing an opportunity for summative team evaluations ('lessons learned'), providing an opportunity for individual acknowledgments, and celebrating the team’s accomplishments — which may involve a party and possibly an after-party.

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Scott M Graffius - References Sources - v23071607 - 1000x140px

References / Sources

The Phases of Team Development by Scott M. Graffius factors the work of Dr. Bruce W. Tuckman and Mary Ann C. Jensen; Graffius's experience, observation, and analysis; and research, recommendations, and coverage from additional sources such as Google, Harvard Business Review, IEEE, MIT, Fast Company, NASA, Microsoft, TNW, Project Management Institute, Scrum Alliance, Scrum.org, Gartner, CIO, RAND Corporation, Software Engineering Institute, University of Edinburgh, Cisco, KPMG, Warsaw University of Technology, Software Engineering Institute, DevOps Institute, American Express, SANS Institute, Zurich University, SAP, ViacomCBS, Oxford University, American Management Association, AT&T, University of Southern California, IBM, and many others.

Select (partial) bibliography:

  • Alford, J. (2019, April 11). Our Co-Production Journey: From Sandpits to Bird Boxes. London, United Kingdom: Imperial College London.
  • Bennett, M., Gadlin, H., & Marchand, C. (2018). Collaboration Team Science: Field Guide. Rockville, MD: National Institutes of Health.
  • Couture, N. (2016, October 27). A Note About Teams. CIO. Boston, MA: International Data Group (IDG).
  • Daly, L. (2002). Identify Your Project Management Team’s Level of Development and Facilitate It to Success. Paper presented at Project Management Institute Annual Seminars and Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.
  • Deloitte (2017). Digital Era Technology Operating Models, Volume 2. New York, NY: Deloitte Touche Tohmatsu Limited.
  • Finkelstein, S. (2017, October 29). Why Companies Should Hire Teams, Not Individuals. The Wall Street Journal. New York, NY: The Wall Street Journal.
  • Forbes (2018, April 23). How to Fast-Track Any Team to Success. Forbes. New York, NY: Forbes.
  • Forbes (2012, October 27). How the iPad Mini is Defining Tim Cook’s Apple. Forbes. New York, NY: Forbes.
  • Glover, P. (2012, March 13). Team Conflict: Why It’s a Good Thing. Fast Company. New York, NY: Mansueto Ventures.
  • Graffius, Scott M. (2021). Phases of Team Development. Los Angeles, CA: Scott M. Graffius. Digital Object Identifier (DOI): 10.13140/RG.2.2.22040.42246. 
  • Jovanovic, M., Mesquida, A., Radakoviฤ‡, N., & Mas, A. (2016). Agile Retrospective Games for Different Team Development Phases. Journal of Universal Computer Science, 22: 1489-1508.
  • Kane, G. C. (2014, October 7). Why Your Company is Probably Measuring Social Media Wrong. MIT Sloan Management Review. Cambridge, MA: MIT Sloan Management Review.
  • KPMG (2017). The Digital Fund, Season 2. Amstelveen, Netherlands: KPMG International.
  • Madden, D. (2019, May 19). The Four Stages of Building a Great Team – and the One Where Things Usually Go Wrong. Inc. Magazine. New York, NY: Inc. Magazine.
  • Makar, A. (2011, July 13). Lessons Learned in Norming and Performing Team Development Phases. Louisville, KY: TechRepublic.
  • Martinuzzi, B. (2012, June 8). Six Tips Guaranteed to Reduce Workplace Frustrations. New York, NY: American Express Company.
  • Microsoft (2019, June 15). Is the Latest Technology the Key to Your Team’s Success, or is There Something Else? Microsoft Developer Support. Accessed at: https://devblogs.microsoft.com/premier-developer/is-the-latest-technology-the-key-to-your-teams-success-or-is-there-something-else. Redmond, WA: Microsoft.
  • Mocko, G., & Linnerud, B. (2016). Measuring the Effects of Goal Alignment on Innovative Engineering Design Projects. International Journal of Engineering Education, 32: 55-63.
  • Romanelli, M. (2019, September 11). Teamwork Accelerated. PM Times. Newmarket, Ontario, Canada: Macgregor Communications.
  • Riggs, A. (2020, October 15). Why I Start All My Video Meetings with Collaborative Games (Spoiler: It’s Not Boredom). Amsterdam, the Netherlands: The Next Web (TNW).
  • Rowley, D., & Lange, M. (2007). Forming to Performing: The Evolution of an Agile Team. IEEE Computer Society Proceedings. Agile 2007, 1: 408-414.
  • Scrum Alliance (2020). Learning Objectives Examples. Denver, CO: Scrum Alliance.
  • Sakpal, M. (2020, March 3. Learn How to Debunk These Five Restructuring Myths. Stamford, CT: Gartner, Inc.
  • Stern, S. (2018, September 26). Is Your Team Working the Rory Underwood Way? Financial Times. London, United Kingdom: The Financial Times, a Nikkei Company.
  • Telford, R. (2013, June 4). This is Where It Gets Interesting. Armonk, NY: International Business Machines (IBM) Corporation.
  • Tuckman, B. W. (1965). Developmental Sequence in Small Groups. Psychological Bulletin, 63: 384-399.
  • Tuckman, B. W., & Jensen, M. A. C. (1977). Stages of Small-Group Development Revisited. Group and Organizational Studies, 2 (4): 419-427.
  • United States Army (2015). Innovative Learning: A Key to National Security. Washington, DC: Uni๏ฟผted States Army.

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How to Cite This Article

Graffius, Scott M. (2023, January 9). Use the Phases of Team Development (Based on Bruce W. Tuckman's Model of Forming, Storming, Norming, Performing, and Adjourning) to Help Teams Grow and Advance: 2023 Update. Available at:
https://scottgraffius.com. Digital Object Identifier (DOI): 10.13140/RG.2.2.10720.35846. DOI link: https://dx.doi.org/10.13140/RG.2.2.10720.35846.

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Request Permission

This material is © copyright 2023 Scott M. Graffius. All rights reserved. It may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.

To request permission to use the Phases of Team Development content, contact Scott M. Graffius.

If a request is approved, terms and conditions will be provided along with—if applicable—downloadable high resolution versions of the Phases of Team Development image in JPG and PNG formats.

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About Scott M. Graffius

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Scott M. Graffius, PMP, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, multi award-winning author, and highly sought-after international keynote speaker. He has generated over $1.75 billion of business value in aggregate for the organizations he has served. Graffius is the CEO and Principal Consultant at Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™. Content from his books, talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Select examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, U.S. Soccer Federation, Qantas, National Academy of Sciences, U.S. Department of Energy, U.S. National Park Service, New Zealand Ministry of Education, Yale University, Warsaw University of Technology, and others. Graffius has delighted audiences with dynamic and engaging talks and workshops on agile, project management, and technology leadership at 82 conferences and other events across 24 countries.

His full bio is available
here.

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

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Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

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Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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Post-Publication Notes

Update on 7 January 2025

Scott M. Graffius periodically updates his 'Phases of Team Development' work. The most current edition is
here.

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© Copyright 2023 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.





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Scott M. Graffius’ Phases of Team Development: 2024 Update

BY SCOTT M. GRAFFIUS | ScottGraffius.com

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High Resolution Files of Visual: See Permission Request Information section



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If there are any supplements or updates to this article after the date of publication, they will appear in the Post-Publication Notes section at the end of this article.

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Introduction


Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius’ first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply the information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.

Graffius initially developed his unique material in 2008, and he periodically refreshes it. This article (including the accompanying visual) provides the 2024 update to his ‘Phases of Team Development’ work.

Graffius
work has “team development” in the title. Alternative terms — which may be interchangeable in the context of this article — include group development, group dynamics, team agility, team building, team coaching, team collaboration, teamcraft, team dynamics, team leadership, team optimization, team performance, team tradecraft, and teamwork.

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Five Phases of Team Development

1. Forming

Characteristics of the Forming phase include displaying eagerness, socializing, generally polite tone, sticking to safe topics, unclear about how one fits in, and some anxiety and questioning.

Strategies for Forming include taking the ‘lead,’ being highly visible, facilitating introductions, providing the ‘big picture,’ establishing clear expectations, communicating success criteria, and ensuring response times are quick.

2. Storming

Traits of the Storming phase include some resistance, lack of participation, conflict based on differences of opinions, competition, and high emotions.

Strategies for Storming include requesting and encouraging feedback, identifying issues and facilitating their resolution, normalizing matters, and building trust by honoring commitments.

3. Norming

Features of the Norming phase include developing cohesion; purpose and goals are well-understood; more confident; improved commitment; members are engaged and supportive; and relief, lowered anxiety.

Strategies for Norming include delivering feedback, recognizing individual and team efforts, providing learning/upskilling opportunities, and monitoring the ‘energy’ of the team.


4. Performing

Characteristics of the Performing phase include demonstrations of interdependence and self-management; high motivation, trust, and empathy; individuals defer to team needs; producing deliverables effectively; and consistent performance.

Strategies for Performing include ‘guiding from the side’ (minimal intervention), highlighting successes, and encouraging collective decision-making and problem-solving.

5. Adjourning

Typical traits of the Adjourning phase (also referred to as the Transitioning or Mourning phase) include potential sadness, and disbanding of temporary teams.

Strategies for Adjourning include communicating change, conducting a summative team evaluation via a retrospective or lessons learned session, recognizing individual and team efforts and achievements, and celebrating the team's accomplishments (a party/after-party).

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Conclusion

Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply the information in this article and the accompanying visual to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.

This article provided a brief overview of the five phases of team development. Scott M. Graffius presents dynamic and engaging talks and workshops on this topic and more at conferences and other events (public and private/corporate) around the world. To learn more, visit
here. For booking information, please complete a speaker engagement request form or email Scott M. Graffius.

If you're looking for additional information on this article (such as references/sources, citation details, or permission request information), read on.

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Graffius’ Research is Widely Cited, Featured, and Used

Businesses, scientists, journalists, professional associations, government agencies, universities, and others around the world have featured and used prior — 2023 and earlier — editions of Scott M. Graffius’ ‘Phases of Team Development’ material. Here are a few examples:

  • Academic Cooperation Association
  • Adobe
  • American Management Association
  • Amsterdam Public Health Research Institute
  • Bayer
  • Boston University
  • CodeMonk
  • Dagen
  • Deimos Aerospace
  • Erste Bank
  • FSU College of Medicine
  • Hasso Plattner Institute (Hasso-Plattner-Institut für Digital Engineering GmbH)
  • IEEE
  • Innovify
  • Life Sciences Trainers & Educators Network (LTEN)
  • London South Bank University
  • New Zealand Government
  • Prima Resource
  • Singapore University of Social Sciences
  • Technical University of Munich
  • Torrens University Australia
  • UK Sports Institute
  • University of Galway Ireland
  • University of Graz Austria
  • University of Waterloo
  • US National Park Service
  • Virginia Tech
  • Warsaw University of Technology
  • Yale University
  • Zittau/Gorlitz University of Applied Sciences
  • And many more

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References/Sources

Select (partial) bibliography:

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  2. Alfateh, Maryam Ali Abu; Messaadia, Mourad; and Ali, Mazen (2023, September). Exploring the Dynamics of Team Formation in Human-Artificial Intelligence Collaboration. In 2023 International Conference on Decision Aid Sciences and Applications (DASA), pp. 384-388, DOI: 10.1109/DASA59624.2023.10286788.
  3. Alford, J. (2019, April 11). Our Co-Production Journey: From Sandpits to Bird Boxes. London, United Kingdom: Imperial College London.
  4. Ali, A. J., Fuenzalida, J., Gómez, M., & Williams, M. J. (2021, June). Four Lenses on People Management in the Public Sector: An Evidence Review and Synthesis. Oxford Review of Economic Policy, 37 (2): 335-366.
  5. Amsterdam Public Health Research Institute (2021). APH Quality Handbook. Amsterdam: Amsterdam Public Health Research Institute.
  6. Bandai Namco (n.d.). Teamwork Makes the Dream Work. Available at: https://bandainamcomobile.com/news/power-up-your-teamwork-how-bandai-namco-mobile-builds-stronger-teams.
  7. Bellet, C., De Neve, J., & Ward, G. (2019 October 14). Does Employee Happiness Have an Impact on Productivity? Saïd Business School WP 2019-13. Oxford, UK: Oxford University.
  8. Bennett, M., Gadlin, H., & Marchand, C. (2018). Collaboration Team Science: Field Guide. Rockville, MD: National Institutes of Health.
  9. Berlin School of Business and Innovation (2022, September 22). How Do Technical Abilities Combined with Leadership Skills Fuel Career Growth? Available at: https://www.berlinsbi.com/blog/career-advice/how-do-technical-abilities-combined-with-leadership-skills-fuel-career-growth.
  10. Brief, A. P. & Weiss, H. M. (2022, February). Organizational Behavior: Affect in the Workplace. Annual Review of Psychology, 53 (1): 279-307.
  11. Cisco (2019). Next-Generation IT Talent Strategies: How CIOs Can Close the Skills Gap and Drive True Business Transformation. Available at: https://www.cisco.com/c/dam/global/en_uk/solutions/executive-perspectives/pdf/ITTalent.pdf.
  12. Couture, N. (2016, October 27). A Note About Teams. CIO. Boston, MA: International Data Group (IDG).
  13. Daly, L. (2002). Identify Your Project Management Team’s Level of Development and Facilitate It to Success. Paper presented at Project Management Institute Annual Seminars and Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.
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  20. Dzombak, Rachel, & Palat, Jay (2021, August 30). 5 Ways to Start Growing an AI-Ready Workforce. Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University.
  21. Elliott, Joshua (n.d.). Artificial Social Intelligence for Successful Teams (ASIST). Arlington, VA: Defense Advanced Research Projects Agency (DARPA).
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  29. Graffius, Scott M. (2023, October 13). The Science of High-Performance Game Development Teams [Presentation]. Talk delivered at the W Love Games International Video Game Development Conference 2023 - Helsinki, Finland. Digital Object Identifier (DOI): 10.13140/RG.2.2.28602.16326. DOI link: https://dx.doi.org/10.13140/RG.2.2.28602.16326.
  30. Graffius, Scott M. (2023, July 15). Successful Video Game Development Teams Leverage an Extensive Range of Hard Skills and Soft Skills. Available at: https://scottgraffius.com/blog/files/gamedev.html. DOI: 10.13140/RG.2.2.31205.17124.
  31. Graffius, Scott M. (2023, April 26). The Science of High-Performance Teams [Presentation]. Talk delivered at the DevOps Institute’s SKILup Day 2023 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.15888.28169. DOI link: https://dx.doi.org/10.13140/RG.2.2.15888.28169.
  32. Graffius, Scott M. (2023, January 9). Use the Phases of Team Development (Based on Bruce W. Tuckman's Model of Forming, Storming, Norming, Performing, and Adjourning) to Help Teams Grow and Advance: 2023 Update. Available at: https://scottgraffius.com. Digital Object Identifier (DOI): 10.13140/RG.2.2.10720.35846. DOI link: https://dx.doi.org/10.13140/RG.2.2.10720.35846.
  33. Graffius, Scott M. (2023, June 29). What Successful AI Teams Have in Common [Presentation]. Talk delivered at Conf42 Quantum Computing 2023 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.29382.45120. DOI link: https://dx.doi.org/10.13140/RG.2.2.29382.45120.
  34. Graffius, Scott M. (2023, May 1). Fueling the Development of Innovative and Life-Changing AI Solutions [Presentation]. Talk delivered to an audience of Technology professionals (including Data Scientists, Machine Learning Engineers, Data Engineers, AI Researchers, Project Managers, Business Analysts, UX Designers, Software Developers, Cloud Architects, Data Privacy and Security Specialists, and others involved or interested in AI) at a private event in Mountain View, California, United States. Digital Object Identifier (DOI): 10.13140/RG.2.2.27956.73601. DOI link: https://dx.doi.org/10.13140/RG.2.2.27956.73601.
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  37. Graffius, Scott M. (2021, February 20). But First, the Team! [Presentation]. Talk delivered at the Brno, Czech Republic DevConf.CZ 2021 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.29016.72964. DOI link: https://dx.doi.org/10.13140/RG.2.2.29016.72964.
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  73. Thier, Jane (2021, December 8). 'Form, Storm, Norm, Perform’: Twitter’s New CEO Faces a Critical Few Months as He Seeks to Differentiate Himself from Jack Dorsey, Leadership Experts Say. Fortune. Available at: https://fortune.com/2021/12/08/form-storm-norm-perform-twitters-new-ceo-faces-a-critical-few-months-as-he-seeks-to-differentiate-himself-from-jack-dorsey-leadership-experts-say/.
  74. Tuckman, B. W. (1965). Developmental Sequence in Small Groups. Psychological Bulletin, 63: 384-399.
  75. Tuckman, B. W., & Jensen, M. A. C. (1977). Stages of Small-Group Development Revisited. Group and Organizational Studies, 2 (4): 419-427.
  76. United States Army (2015). Innovative Learning: A Key to National Security. Washington, DC: Uni๏ฟผted States Army.
  77. United States National Park Service (NPS) (2022, Spring). NPS Aviation Safety.
  78. Wheelan, S. A. (2009). Group Size, Group Development, and Group Productivity. Small-Group Research, 40 (2): 247-262.

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How to Cite This Article

Graffius, Scott M. (2024, January 5). Scott M. Graffius
Phases of Team Development: 2024 Update. Available at: https://scottgraffius.com/blog/files/teams-2024.html. DOI: 10.13140/RG.2.2.28629.40168.

scott_m_graffius_-_blog_spacer_-_v23111107_-_permission

Permission Request Information

To request permission to use the
‘Phases of Team Development’ visual shown at the top of this article or any other material from this publication, email Scott M. Graffius. If your request is approved, Graffius will give you an authorization/license and, if applicable, high-resolution files of the visual.

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About Scott M. Graffius

ScottGraffius-181024_1000x1000_152KB-lowres-sq

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, thinker, creator, multi-award-winning author, and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, National Academy of Sciences, United States Department of Energy, Yale University, Tufts University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, Tech leadership, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 89 conferences and other events across 25 countries.

His full bio is available
here.

Connect with Scott on:



Follow Scott M Graffius on Twitter - v22122107 1000x1000 lr - sq

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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Post-Publication Notes

Update on 7 January 2025

Scott M. Graffius periodically updates his 'Phases of Team Development' work. The most current edition is
here.

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© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.


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Semiconductor Manufacturing Firm Lam Research Features Scott M. Graffius' 'Phases of Team Development' Intellectual Property

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Semiconductor manufacturing firm Lam Research features Scott M Graffiusโ€™ โ€˜Phases of Team Developmentโ€™ Intellectual Property - Tw Sz Format - LwRes



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Semiconductor Manufacturing Firm Lam Research Features Scott M. Graffius' 'Phases of Team Development' IP

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his 'Phases of Team Development' as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase. Graffius' 'Phases of Team Development' is registered with the U.S. Copyright Office.

Leaders of teams can apply Graffius' information to help handle challenges or issues experienced by teams. By doing so, they’ll advance the teams’ (and their own) happiness, productivity, and success.

Graffius' 'Phases of Team Development' intellectual property is used by businesses, professional associations, government agencies, and universities around the world. Select examples include:

  • Adobe,
  • American Management Association,
  • Amsterdam Public Health Research Institute,
  • Bayer,
  • Boston University,
  • Cisco,
  • Deimos Aerospace,
  • DevOps Institute,
  • Ford Motor Company,
  • Hasso Plattner Institute (Germany),
  • IEEE,
  • London South Bank University,
  • Microsoft,
  • New Zealand Government,
  • Torrens University Australia,
  • UC San Diego,
  • TBS Switzerland,
  • UK Sports Institute,
  • University of Galway Ireland,
  • U.S. National Park Service,
  • U.S. Tennis Association,
  • Virginia Tech,
  • Yale University,
  • and many others.

Semiconductor manufacturing firm Lam Research was added to the list.

Here's email 1 of 5: The request from Lam Research to Graffius. (Personal, sensitive, or confidential information is redacted throughout.)

Semiconductor manufacturing firm Lam Research features Scott M Graffiusโ€™ โ€˜Phases of Team Developmentโ€™ Intellectual Property - Exhibits - 1 - LwRes

Here's email 2 of 5: Response from Graffius to Lam Research.

Semiconductor manufacturing firm Lam Research features Scott M Graffiusโ€™ โ€˜Phases of Team Developmentโ€™ Intellectual Property - Exhibits - 2 - LwRes

Here's email 3 of 5: Response from Lam Research to Graffius.

Semiconductor manufacturing firm Lam Research features Scott M Graffiusโ€™ โ€˜Phases of Team Developmentโ€™ Intellectual Property - Exhibits - 3 - LwRes

Here's email 4 of 5: Response from Graffius to Lam Research.

Semiconductor manufacturing firm Lam Research features Scott M Graffiusโ€™ โ€˜Phases of Team Developmentโ€™ Intellectual Property - Exhibits - 4 - LwRes

And here's email 5 of 5: Response from Lam Research to Graffius.

Semiconductor manufacturing firm Lam Research features Scott M Graffiusโ€™ โ€˜Phases of Team Developmentโ€™ Intellectual Property - Exhibits - 5 - LwRes

Graffius initially developed his respective material in 2008, and he periodically refreshes it. Information on the current (2024) edition of his 'Phases of Team Development' IP including how to request permission and more is provided later in this article.

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About Scott M. Graffius


Scott_M_Graffius_-_Blue_-_1000x1000_-LwRes

Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, ITIL, LSSGB is an agile project management practitioner, consultant, creator, award-winning author (Agile Scrum and Agile Transformation), and international public speaker. Founder and CEO of Exceptional PPM and PMO Solutions™ and subsidiary Exceptional Agility™, he has generated over $1.9 billion for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books, talks, workshops, and more have been featured and used by Microsoft, Oracle, Broadcom, Cisco, Adobe, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, EU's European Commission, Amsterdam Public Health Research Institute, Boston University, U.S. National Park Service, Bayer, Ford, London South Bank University, Warsaw University of Technology, U.S. Tennis Association, Hasso Plattner Institute, American Management Association, Virginia Tech, University of Galway Ireland, UC San Diego, Yale University, and others. He delights audiences with dynamic and engaging talks and workshops on agile project management, AI, video game development, strategic alignment, the science of high performance teams, and more. To date, he's presented sessions at 91 conferences and other events across 25 countries. His full bio is available here.

Scott M Graffius on X - SG on X Design 2 - v Feb 7 2024 - LwRes

Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

Scott_M_Graffius_Agile_Scrum_v22123007_LR_1000x1000_sq

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



black_spacer_lr_sq_v3

About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

Scott_M_Graffius_Agile_Transformation_LR_1000x505

Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About Graffius' Copyrighted 'Phases of Team Development'

Graffius' intellectual property was briefly covered earlier in this article. This section provides additional information.

Graffius initially developed the material in 2008, and he periodically refreshes it. For details on the current (2024) edition including permission request information, high resolution files, and more, select
here.

scott-m-graffius---phases-of-team-development---2024-update---v24010507---jpg-lwres

The visual from the 2024 edition of Graffius' 'Phases of Team Development' is shown above.

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About Lam Research

Lam Research Corporation is a global supplier of innovative wafer fabrication equipment and services to the semiconductor industry. Lam's products and services enable customers to build smaller and better performing devices. Today, most advanced chips are built with Lam technology. Lam Research combines superior systems engineering, technology leadership, and a strong values-based culture, with an unwavering commitment to its customers. Lam Research (Nasdaq: LRCX) is a FORTUNE 500® company headquartered in Fremont, California, with operations around the globe. Visit
https://www.lamresearch.com to learn more.

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How to Cite This Article

Graffius, Scott M. (2024, June 13). Semiconductor Manufacturing Firm Lam Research Features Scott M. Graffius' 'Phases of Team Development' Intellectual Property. Available at:
https://scottgraffius.com/blog/files/lam.html. DOI: 10.13140/RG.2.2.34699.30246.

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© Copyright 2024 Scott M. Graffius. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without the express written permission of Scott M. Graffius.


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Scott M. Graffius’ Phases of Team Development: 2025 Update

BY SCOTT M. GRAFFIUS | ScottGraffius.com

Scott M Graffius - Phases of Team Development - 2025 Update - v25010707-lwres-jpg

Download PDF of Article | High Resolution Files of Visual: See Permission Request Information section



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scott_m_graffius_-_blog_spacer_-_v23111107_-_introduction

Introduction

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius’ first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his 'Phases of Team Development' as a unique perspective and visual conveying the five phases of team development—Forming, Storming, Norming, Performing, and Adjourning—inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Graffius initially developed his unique material in 2008, and he periodically updates it. This article presents the refreshed 2025 edition.

Project Managers, Scrum Masters, Agile Coaches, DevOps Leads, and other leaders can apply these insights to overcome team challenges, fostering happiness, productivity, and success.

This article has “team development” in the title. Alternative terms that may be interchangeable in the context of this discussion include group development, group dynamics, high-performance teaming, strategic team building, team agility, team building, team coaching, team collaboration, team dynamics, team leadership, team optimization, team performance, team tradecraft, teamcraft, teamwork, and teamwork tradecraft.

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Five Phases of Team Development


1. Forming

Characteristics of the Forming phase include displaying eagerness, socializing, a generally polite tone, sticking to safe topics, being unclear about how one fits in, and some anxiety and questioning.

Strategies for Forming include taking the ‘lead,’ being highly visible, facilitating introductions, providing the ‘big picture,’ establishing clear expectations, communicating success criteria, and ensuring response times are quick.

2. Storming

Traits of the Storming phase include some resistance, lack of participation, conflict arising from differences of opinion, competition, high levels of emotions, and tension.

Strategies for Storming include requesting and encouraging feedback, identifying issues and facilitating their resolution, normalizing matters, and building trust by honoring commitments.

3. Norming

Features of the Norming phase include developing cohesion; purpose and goals are well-understood; more confident; improved commitment; members are engaged and supportive; and relief, lowered anxiety.

Strategies for Norming include delivering feedback, recognizing individual and team efforts, providing learning/upskilling opportunities, and monitoring the ‘energy’ of the team.

4. Performing

Characteristics of the Performing phase include high-level performance; demonstrations of interdependence and self-management; elevated empathy, trust, and morale; individuals defer to team needs; and producing deliverables effectively and consistently.

Strategies for Performing include ‘guiding from the side’ (minimal intervention), highlighting successes, and encouraging collective decision-making and problem-solving.

5. Adjourning

Typical traits of the Adjourning phase (also referred to as the Transitioning or Mourning phase) include potential sadness and the disbanding of temporary teams.

Strategies for Adjourning include communicating change; conducting a summative team evaluation via a retrospective event, lessons learned meeting, or similar session; recognizing individual and team efforts and achievements; and celebrating the team's accomplishments.

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Conclusion


These insights provide a practical framework to navigate the complexities of group dynamics. Whether you’re a Project Manager guiding a cross-functional team, a Scrum Master fostering agility, a DevOps Lead bridging development and operations, or another leader, understanding and leveraging the phases of team development can transform challenges into opportunities. And they’ll advance the teams’—and your own—happiness, productivity, and success.

Organizations around the world engage Graffius to deliver compelling talks and workshops. To date, he's presented sessions at 91 conferences and other events across 25 countries:

  • Armenia,
  • Australia,
  • Brazil,
  • Canada,
  • Czech Republic,
  • Finland,
  • France,
  • Germany,
  • Greece,
  • Hong Kong,
  • Hungary,
  • India, Ireland,
  • Lithuania,
  • Luxembourg,
  • Nepal,
  • Netherlands,
  • New Zealand,
  • Norway,
  • Romania,
  • Sweden,
  • Switzerland,
  • United Arab Emirates,
  • United Kingdom,
  • and the United States.

Scott M. Graffius’ 'Phases of Team Development' intellectual property is central and key to many of those sessions.

Graffius is a global expert on high-performance teams and he delivers engaging talks and workshops that bring teamwork tradecraft to life. His sessions are tailored to inspire, educate, and equip audiences with actionable tools for success. Whether at global conferences or private corporate events, he provides a fresh perspective on leadership and teamwork.

For booking inquiries, complete the
speaker engagement request form or email directly to explore how Graffius can help elevate your organization’s performance.

Read on for:

  • Coverage of Graffius’ Research,
  • Sources/References,
  • About Scott M. Graffius,
  • Permission Request Information,
  • How to Cite This Article,
  • and more.

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Graffius’ Research is Widely Cited, Featured, and Used

Businesses, professional associations, government agencies, universities, researchers, journalists, and others around the world have featured and used prior editions of Scott M. Graffius’ ‘Phases of Team Development’ material. Here are some examples:

  • Adobe,
  • American Management Association,
  • Amsterdam Public Health Research Institute,
  • Bayer,
  • Boston University,
  • Broadcom,
  • Cisco,
  • CodeMonk,
  • Dagen,
  • Deimos Aerospace,
  • DevOps Institute,
  • Erste Group Bank AG (Austria),
  • FINAT,
  • Ford Motor Company,
  • FSU College of Medicine,
  • Hasso Plattner Institute (Hasso-Plattner-Institut für Digital Engineering GmbH),
  • IEEE,
  • Innovify,
  • Johns Hopkins University,
  • Journal of Neurosurgery,
  • LeadingEng,
  • Life Sciences Trainers & Educators Network (LTEN),
  • London South Bank University,
  • Manufacturers Alliance,
  • Mary Raum (Professor of National Security Affairs, United States Naval War College),
  • Microsoft,
  • New Zealand Government,
  • Oracle,
  • Prima Resource,
  • Royal Australasian College of Physicians,
  • Singapore University of Social Sciences,
  • TBS Switzerland,
  • Technical University of Munich,
  • Torrens University (Australia),
  • Tufts University,
  • U.S. National Park Service,
  • U.S. Tennis Association,
  • UC San Diego,
  • UK Sports Institute,
  • University of Galway (Ireland),
  • University of Graz (Austria),
  • University of Waterloo,
  • Victorian Institute of Technology (Australia),
  • Virginia Tech,
  • Warsaw University of Technology,
  • Western Sydney University,
  • Yale University,
  • and many others.

These examples demonstrate the widespread recognition and application of Scott M. Graffius' 'Phases of Team Development' work across diverse sectors and entities around the world.

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scott_m_graffius_-_blog_spacer_-_v23111107_-_references

References/Sources


Here’s the select (partial) bibliography:

  1. Activision Blizzard (2022, September 9). Tackling the Talent Shortage: Identifying the Skills Critical for Game Development. Available at: https://www.activisionblizzard.com/content/atvi/activisionblizzard/ab-touchui/ab/web/en/newsroom/2022/09/tackling-the-talent-shortage.html.
  2. Alfateh, Maryam Ali Abu; Messaadia, Mourad; and Ali, Mazen (2023, September). Exploring the Dynamics of Team Formation in Human-Artificial Intelligence Collaboration. In 2023 International Conference on Decision Aid Sciences and Applications (DASA), pp. 384-388, DOI: 10.1109/DASA59624.2023.10286788.
  3. Alford, J. (2019, April 11). Our Co-Production Journey: From Sandpits to Bird Boxes. London, United Kingdom: Imperial College London.
  4. Ali, A. J., Fuenzalida, J., Gómez, M., & Williams, M. J. (2021, June). Four Lenses on People Management in the Public Sector: An Evidence Review and Synthesis. Oxford Review of Economic Policy, 37 (2): 335-366.
  5. Amsterdam Public Health Research Institute (2021). APH Quality Handbook. Amsterdam: Amsterdam Public Health Research Institute.
  6. Bandai Namco (n.d.). Teamwork Makes the Dream Work. Available at: https://bandainamcomobile.com/news/power-up-your-teamwork-how-bandai-namco-mobile-builds-stronger-teams.
  7. Bellet, C., De Neve, J., & Ward, G. (2019 October 14). Does Employee Happiness Have an Impact on Productivity? Saïd Business School WP 2019-13. Oxford, UK: Oxford University.
  8. Bennett, M., Gadlin, H., & Marchand, C. (2018). Collaboration Team Science: Field Guide. Rockville, MD: National Institutes of Health.
  9. Berlin School of Business and Innovation (2022, September 22). How Do Technical Abilities Combined with Leadership Skills Fuel Career Growth? Available at: https://www.berlinsbi.com/blog/career-advice/how-do-technical-abilities-combined-with-leadership-skills-fuel-career-growth.
  10. Brief, A. P. & Weiss, H. M. (2022, February). Organizational Behavior: Affect in the Workplace. Annual Review of Psychology, 53 (1): 279-307.
  11. Buckinghamshire New University (2024). Strategic Leadership. International Master of Business Administration Programme.
  12. Caredda, Sergio (2020, January 20) (updated 2021, December 10). Models: Tuckman’s Stages of Team Development. Available at: https://sergiocaredda.eu/organisation/models-tuckmans-stages-of-team-development.
  13. Cisco (2019). Next-Generation IT Talent Strategies: How CIOs Can Close the Skills Gap and Drive True Business Transformation. Available at: https://www.cisco.com/c/dam/global/en_uk/solutions/executive-perspectives/pdf/ITTalent.pdf.
  14. Constructor University (2024). Master of Science in Advanced Software Technology. Available at: https://constructor.university/sites/default/files/2024-09/AST_MSc_Handbook__2024.pdf.
  15. Couture, N. (2016, October 27). A Note About Teams. CIO. Boston, MA: International Data Group (IDG).
  16. Daly, L. (2002). Identify Your Project Management Team’s Level of Development and Facilitate It to Success. Paper presented at Project Management Institute Annual Seminars and Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.
  17. Dechurch, Leslie; & Mesmer-Magnus, Jessica. (2010). The Cognitive Underpinnings of Effective Teamwork: A Meta-Analysis. The Journal of Applied Psychology, 95: 32-53.
  18. Defense Advanced Research Projects Agency (DARPA) (2023, February 23). Episode 65: A Sprint to Tomorrow, Powered by Teamwork [Podcast]. Available at: https://www.darpa.mil/news-events/2023-02-23a.
  19. Deloitte (2017). Digital Era Technology Operating Models, Volume 2. New York, NY: Deloitte Touche Tohmatsu Limited.
  20. DevOps Institute (2021). 2021 Upskilling Enterprise DevOps Skills Report. Boca Raton, FL: DevOps Institute.
  21. Dickinson, A.; & Stoneman, K. (1989). Individual Performance as a Function of Group Contingencies and Group Size. Journal of Organizational Behavior Management, 10: 131-150.
  22. Dolev, Niva, & Itzkovich, Yariv (2020). In the AI Era, Soft Skills are the New Hard Skills. In: Artificial Intelligence and Its Impact on Business, pp. 55-77. Charlotte, NC: Information Age Publishing.
  23. Dzombak, Rachel, & Palat, Jay (2021, August 30). 5 Ways to Start Growing an AI-Ready Workforce. Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University.
  24. Elliott, Joshua (n.d.). Artificial Social Intelligence for Successful Teams (ASIST). Arlington, VA: Defense Advanced Research Projects Agency (DARPA).
  25. Europass Teacher Academy (2023). Leadership and Management for School Principals. Available at: https://sgv.si/wp-content/uploads/2023/12/Porocilo-o-mobilnosti-Urska-Doblehar.pdf.
  26. Exceptional Agility (2023, January 1). Making Teams More Agile: Strategies and Benefits. Available at: https://exceptionalagility.com/blog/files/teams.html.
  27. Fédération Internationale des Fabricants et Transformateurs d'Adhésifs et Thermocollants sur Papiers et Autres Supports (FINAT) (2024, April). FINAT Committee Summit Amsterdam 2024.
  28. Finkelstein, S. (2017, October 29). Why Companies Should Hire Teams, Not Individuals. The Wall Street Journal. New York, NY: The Wall Street Journal.
  29. Forbes (2012, October 27). How the iPad Mini is Defining Tim Cook’s Apple. Forbes. New York, NY: Forbes.
  30. Forbes (2018, April 23). How to Fast-Track Any Team to Success. Forbes. New York, NY: Forbes.
  31. Gartner (2020, December 15). How to Staff Your AI Team. Available at: https://www.gartner.com/smarterwithgartner/how-to-staff-your-ai-team.
  32. Glover, P. (2012, March 13). Team Conflict: Why It’s a Good Thing. Fast Company. New York, NY: Mansueto Ventures.
  33. Gorman, Austin (2023, April 27). How to Strengthen Your Soft Skills for AI and the Future of Work. Fast Company. Available at: https://www.fastcompany.com/90887540/how-to-strengthen-your-soft-skills-for-ai-and-the-future-of-work.
  34. Graffius, Scott M. (2016, January 21). 2014 NSDM Publication on Leadership by National Security Affairs Professor Mary Raum Featured the 2008 Edition of Scott M. Graffius’ Work on Team Development. Available at: https://scottgraffius.com/blog/files/nsdm-leadership.html.
  35. Graffius, Scott M. (2016). Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. North Charleston, SC: CreateSpace.
  36. Graffius, Scott M. (2018, October 18). Agile Scrum Helps Innovators, Disruptors, and Entrepreneurs Develop and Deliver Products at Astounding Speed Which Drives Competitive Advantage [Presentation]. Talk delivered at Techstars Startup Week Conference. DOI: 10.13140/RG.2.2.25009.12647.
  37. Graffius, Scott M. (2019). Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change. Scotts Valley, CA: CreateSpace.
  38. Graffius, Scott M. (2021, February 20). But First, the Team! [Presentation]. Talk delivered at the Brno, Czech Republic DevConf.CZ 2021 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.29016.72964. DOI link: https://dx.doi.org/10.13140/RG.2.2.29016.72964.
  39. Graffius, Scott M. (2021, June 21). DevOps and Team Leadership [Workshop]. Session at private event in Las Vegas, NV. DOI: 10.13140/RG.2.2.15380.22401.
  40. Graffius, Scott M. (2021, May 13). But First, the Team! [Presentation]. Lecture delivered at DevOps Pro Europe 2021 Conference. Based and simulcast live from Vilnius, Lithuania. DOI: 10.13140/RG.2.2.30524.36481.
  41. Graffius, Scott M. (2021, November 10). An Error Was Introduced Into the Seventh Edition of 'A Guide to the Project Management Body of Knowledge (PMBOK).’ Los Angeles, CA: Scott M. Graffius.
  42. Graffius, Scott M. (2021, November 8). Bruce Tuckman’s Model (Forming, Storming, Norming, Performing, and Adjourning) is Highly Relevant and Beneficial, But It Doesn’t Please Everyone. Los Angeles, CA: Scott M. Graffius.
  43. Graffius, Scott M. (2021, November 8). Bruce Tuckman’s Model (Forming, Storming, Norming, Performing, and Adjourning) is Highly Relevant and Beneficial, But It Doesn’t Please Everyone. Available at: https://scottgraffius.com/blog/files/jobs.html.
  44. Graffius, Scott M. (2021, October 5). Navigate the Phases of Team Development with Speed and Agility for Happier and More Productive Teams [Presentation]. Talk delivered at the Institute of Electrical and Electronics Engineers IEEE Day 2021 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.20055.19365. DOI link: https://dx.doi.org/10.13140/RG.2.2.20055.19365.
  45. Graffius, Scott M. (2021). Phases of Team Development. Los Angeles, CA: Scott M. Graffius. Digital Object Identifier (DOI): 10.13140/RG.2.2.22040.42246.
  46. Graffius, Scott M. (2022, February 4). Team Development Tradecraft: A Source of Competitive Advantage [Workshop]. Session at private event in Adelaide, Australia. DOI: 10.13140/RG.2.2.14092.80002.
  47. Graffius, Scott M. (2022, May 13). Want Happier and More Productive DevOps Teams? [Presentation]. Talk delivered at DevOpsDays Geneva, Switzerland 2022 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.22252.85127. DOI link: https://dx.doi.org/10.13140/RG.2.2.22252.85127.
  48. Graffius, Scott M. (2023, April 26). The Science of High-Performance Teams [Presentation]. Talk delivered at the DevOps Institute’s SKILup Day 2023 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.15888.28169. DOI link: https://dx.doi.org/10.13140/RG.2.2.15888.28169.
  49. Graffius, Scott M. (2023, January 9). Use the Phases of Team Development (Based on Bruce W. Tuckman's Model of Forming, Storming, Norming, Performing, and Adjourning) to Help Teams Grow and Advance: 2023 Update. Available at: https://scottgraffius.com. Digital Object Identifier (DOI): 10.13140/RG.2.2.10720.35846. DOI link: https://dx.doi.org/10.13140/RG.2.2.10720.35846.
  50. Graffius, Scott M. (2023, July 15). Successful Video Game Development Teams Leverage an Extensive Range of Hard Skills and Soft Skills. Available at: https://scottgraffius.com/blog/files/gamedev.html. DOI: 10.13140/RG.2.2.31205.17124.
  51. Graffius, Scott M. (2023, June 23). What Successful AI Teams Have in Common. Talk at Conf42 Quantum Computing Conference. DOI: 10.13140/RG.2.2.29382.45120.
  52. Graffius, Scott M. (2023, June 29). What Successful AI Teams Have in Common [Presentation]. Talk delivered at Conf42 Quantum Computing 2023 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.29382.45120. DOI link: https://dx.doi.org/10.13140/RG.2.2.29382.45120.
  53. Graffius, Scott M. (2023, May 1). Fueling the Development of Innovative and Life-Changing AI Solutions [Presentation]. Talk delivered to an audience of Technology professionals (including Data Scientists, Machine Learning Engineers, Data Engineers, AI Researchers, Project Managers, Business Analysts, UX Designers, Software Developers, Cloud Architects, Data Privacy and Security Specialists, and others involved or interested in AI) at a private event in Mountain View, California, United States. Digital Object Identifier (DOI): 10.13140/RG.2.2.27956.73601. DOI link: https://dx.doi.org/10.13140/RG.2.2.27956.73601.
  54. Graffius, Scott M. (2023, October 13). The Science of High-Performance Game Development Teams [Presentation]. Talk delivered at the W Love Games International Video Game Development Conference 2023 - Helsinki, Finland. Digital Object Identifier (DOI): 10.13140/RG.2.2.28602.16326. DOI link: https://dx.doi.org/10.13140/RG.2.2.28602.16326.
  55. Graffius, Scott M. (2024, January 5). Scott M. Graffius’ Phases of Team Development: 2024 Update. Available at: https://scottgraffius.com/blog/files/teams-2024.html. DOI: 10.13140/RG.2.2.28629.40168.
  56. Graffius, Scott M. (2024, May 21). The Wild World of Team Dynamics: Forming, Storming, Norming, Performing, and Adjourning. Video. Available at: https://www.youtube.com/watch?v=vD4-XueiB1k.
  57. Graffius, Scott M. (2024, May 21). What Successful AI Development Teams Have in Common. Talk at DevDays Europe 2024 Conference. DOI: 10.13140/RG.2.2.24313.07529.
  58. Graffius, Scott M. (2024, May 3). Leverage Agile and AI to Innovate at the Speed of Light. Talk at private event in Dubai, UAE. DOI: 10.13140/RG.2.2.30790.48960.
  59. Graffius, Scott M. (2024, November 18). Side-by-Side Comparison of Retrospectives and Hot Washes. Available at: https://scottgraffius.com/blog/files/retrospectives-and-hot-washes.html.
  60. Graffius, Scott M. (2025, January 6). Dive into the 5 Phases of Team Development. Post with video on X at https://x.com/ScottGraffius/status/1876261289946968111.
  61. Himmelstein, D. (2018, January 26). Team Cycles and Culture Development. San Jose, CA: Acer, Inc.
  62. Humphrey, W. S., Chick, T. A., Nichols, W., and Pomeroy-Huff, M. (2010). Software Engineering Institute’s Team Software Process Body of Knowledge. Pittsburgh, PA: Carnegie Mellon University.
  63. Infinity Ward (n.d.). Infinity Ward. Available at: https://www.infinityward.com.
  64. International Game Developers Association (IGDA) (n.d.). IGDA Foundation. Available at: https://igda.org/igda-foundation/.
  65. Japan Backlog User Group (JBUG) ( ใ‚ธใ‚งใ‚คใƒใ‚ฐ ) (2024, March 26). Team Building. Available at: https://speakerdeck.com/makky_tyuyan/number-jbugzha-huang-puroziekutotemapakudetimubirudeinguwoxue-bou.
  66. Jovanovic, M., Mesquida, A., Radakoviฤ‡, N., & Mas, A. (2016). Agile Retrospective Games for Different Team Development Phases. Journal of Universal Computer Science, 22: 1489-1508.
  67. KPMG (2017). The Digital Fund, Season 2. Amstelveen, Netherlands: KPMG International.
  68. Lassiter, Cathy J.; Fisher, Douglas; Osborn Faddis, Toni; and Frey, Nancy (2024). How Teams Work: A Playbook for Distributing Leadership. Thousand Oaks, California: Corwin.
  69. Leswing, Kif (2023, June 5). Apple’s Practical Approach to A.I.: No Bragging, Just Features. CNBC. Available at: https://www.cnbc.com/2023/06/05/apple-practical-approach-to-ai-no-bragging-just-features.html.
  70. Life Sciences Trainers and Educators Network (LTEN) (2022). Leveraging a Cross-Functional Training Task Force to Create Training that Doesn’t Suck. LTEN 2022 Conference.
  71. Luckner, M. (2020, November 18). Data Science Workshop (Version 1.1). Warsaw, Poland: Warsaw University of Technology.
  72. Madden, D. (2019, May 19). The Four Stages of Building a Great Team – and the One Where Things Usually Go Wrong. Inc. Magazine. New York, NY: Inc. Magazine.
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  75. Martinuzzi, B. (2012, June 8). Six Tips Guaranteed to Reduce Workplace Frustrations. New York, NY: American Express Company.
  76. Massachusetts Institute of Technology (MIT) (2021, January). Cognitive Science as a New People Science for the Future of Work. Available at: https://workofthefuture.mit.edu/wp-content/uploads/2021/01/2021-Research-Brief-Polli-Kassir-Dolphin-Baker-Gabrieli.pdf.
  77. McKinsey & Company (2024, November 18). Making Teamwork a Science. Available at: https://www.mckinsey.com/featured-insights/people-in-progress/making-teamwork-a-science.
  78. Microsoft (2019, June 15). Is the Latest Technology the Key to Your Team’s Success, or is There Something Else? Microsoft Developer Support. Accessed at: https://devblogs.microsoft.com/premier-developer/is-the-latest-technology-the-key-to-your-teams-success-or-is-there-something-else. Redmond, WA: Microsoft.
  79. Mocko, G., & Linnerud, B. (2016). Measuring the Effects of Goal Alignment on Innovative Engineering Design Projects. International Journal of Engineering Education, 32: 55-63.
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  81. Naso Sano (2024, November 6). Strategies for Medical Team Success. Video. Available at: https://www.youtube.com/watch?v=flXB1__Svkc.
  82. Negrón, A.P.P., Carranza, D.B., Muñoz, M. (2023). Video Game Development Process for Soft Skills Analysis. In: Mejia, J., Muñoz, M., Rocha, Á., Hernández-Nava, V. (eds), New Perspectives in Software Engineering. Proceedings of the 11th International Conference on Software Process Improvement (CIMPS 2022). Lecture Notes in Networks and Systems, vol. 576. New York, NY: Springer.
  83. Northeast Sustainable Energy Association (NESEA) (2022, March 1). Why Do Startups Innovate Better than Design Firms, and What Can We Learn from Them? Available at: https://dev6.nesea.org/sites/default/files/session-docs/bos22-302_why_do_startups_innovate_better.pdf.
  84. Project Management Institute - Luxembourg Chapter (2021, June). The Importance of Trust. Available at: https://www.pmi.org/chapters/luxembourg/stay-current/newsletter/the-importance-of-trust.
  85. Raum, Mary (2014, April 10). Leader Theory Explanations and Original Texts. NDSM. Available at: https://www.academia.edu/7044824/Leader_Theory_Explanations_and_Original_Texts.
  86. Riggs, A. (2020, October 15). Why I Start All My Video Meetings with Collaborative Games (Spoiler: It’s Not Boredom). Amsterdam, the Netherlands: The Next Web (TNW).
  87. Romanelli, M. (2019, September 11). Teamwork Accelerated. PM Times. Newmarket, Ontario, Canada: Macgregor Communications.
  88. Rowley, D., & Lange, M. (2007). Forming to Performing: The Evolution of an Agile Team. IEEE Computer Society Proceedings. Agile 2007, 1: 408-414.
  89. Sakpal, M. (2020, March 3. Learn How to Debunk These Five Restructuring Myths. Stamford, CT: Gartner, Inc.
  90. Sazali, A. R. B.; Khamarudin, F. B.; & Abdul Alahdad, S. N. B. (2022). Maximising the Zone of Proximal Development Benefits in Group Online Learning. International Journal of Academic Research in Business and Social Sciences, 12 (6): 1476-1496.
  91. Scaled Agile, Inc. (2023, March 14). Working Successfully in Agile with Remote Team Members. Available at: https://scaledagileframework.com/working-successfully-in-agile-with-remote-team-members/.
  92. Scrum Alliance (2020). Learning Objectives Examples. Denver, CO: Scrum Alliance.
  93. Stanford University (2019, September). Gathering Strength, Gathering Storms. Stanford, CA: Stanford University.
  94. Steiner, Ivan D. (1972). Group Process and Productivity. New York, New York: Academic Press.
  95. Stern, S. (2018, September 26). Is Your Team Working the Rory Underwood Way? Financial Times. London, United Kingdom: The Financial Times, a Nikkei Company.
  96. Tamiru, Natasha (2023, June). Team Dynamics: Five Keys to Building Effective Teams. Google. Available at: https://www.thinkwithgoogle.com/intl/en-emea/consumer-insights/consumer-trends/five-dynamics-effective-team.
  97. Tannenbaum, Robert, & Schmidt, Warren H. (1958). How to Choose a Leadership Pattern. Harvard Business Review, 36: 95- 101.
  98. Telford, R. (2013, June 4). This is Where It Gets Interesting. Armonk, NY: International Business Machines (IBM) Corporation.
  99. The ATACC Group (TAG) (2024). Experience Learning. Talk by emergency response physicians Dr. Mark Forrest and Dr. Halden Hutchinson-Bazely for TBS 24 Switzerland Conference. Available at: https://scanfoam.org/experience-learning-atacc/.
  100. Thier, Jane (2021, December 8). 'Form, Storm, Norm, Perform': Twitter’s New CEO Faces a Critical Few Months as He Seeks to Differentiate Himself from Jack Dorsey, Leadership Experts Say. Fortune. Available at: https://fortune.com/2021/12/08/form-storm-norm-perform-twitters-new-ceo-faces-a-critical-few-months-as-he-seeks-to-differentiate-himself-from-jack-dorsey-leadership-experts-say/.
  101. Tuckman, B. W. (1965). Developmental Sequence in Small Groups. Psychological Bulletin, 63: 384-399.
  102. Tuckman, B. W., & Jensen, M. A. C. (1977). Stages of Small-Group Development Revisited. Group and Organizational Studies, 2 (4): 419-427.
  103. United States Army (2015). Innovative Learning: A Key to National Security. Washington, DC: United States Army.
  104. United States General Services Administration, Office of the CTO (2021). GSA Tech Guides: Establishing an Agile Team Working Agreement. Washington, D.C.: United States General Services Administration.
  105. United States National Park Service (NPS) (2022, Spring). NPS Aviation Safety.
  106. United States Tennis Association (2024, April 8). Compete Like a Champion. Podcast. Available at: https://podcasts.apple.com/us/podcast/compete-like-a-champion/id1450860560?i=1000651761048.
  107. University of Waterloo (2021). SE Capstone Design Project Handbook. Edited by Derek Rayside. Waterloo, Ontario, Canada: University of Waterloo.
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About Scott M. Graffius

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Scott M. Graffius is a high impact and globally recognized AI, advanced technology, agile, and project management researcher, thought leader, author, and public speaker.

Graffius has generated more than USD $1.9 billion in business value for organizations served, including Fortune 500 companies. Businesses and industries range from technology (including R&D and AI) to entertainment, financial services, and healthcare, government, social media, and more.

Graffius leads the professional services firm Exceptional PPM and PMO Solutions, along with its subsidiary Exceptional Agility. These consultancies offer strategic and tactical advisory, training, embedded talent, and consulting services to public, private, and government sectors. They help organizations enhance their capabilities and results in agile, project management, program management, portfolio management, and PMO leadership, supporting innovation and driving competitive advantage. The consultancies confidently back services with a Delighted Client Guarantee™. Graffius is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets.

He is the author of two award-winning books.
Organizations around the world invite Graffius to speak on tech (including AI), agile, project management, program management, portfolio management, and PMO leadership. He has developed and delivered unique and compelling talks and workshops. To date, Graffius has delivered 91 sessions across 25 countries. Select examples of events include Agile Trends Gov, BSides (Newcastle Upon Tyne), Conf42 Quantum Computing, DevDays Europe, DevOps Institute, DevOpsDays (Geneva), Frug’Agile, IEEE, Microsoft, Scottish Summit, Scrum Alliance RSG (Nepal), Techstars, and W Love Games International Video Game Development Conference (Helsinki), and more. With an average rating of 4.81 (on a scale of 1-5), sessions are highly valued.

Prominent businesses, professional associations, government agencies, and universities have featured Graffius and his work including content from his books, talks, workshops, and more. Select examples include:
  • Adobe,
  • American Management Association,
  • Amsterdam Public Health Research Institute,
  • Bayer,
  • BMC Software,
  • Boston University,
  • Broadcom,
  • Cisco,
  • Coburg University of Applied Sciences and Arts Germany,
  • Computer Weekly,
  • Constructor University Germany,
  • Data Governance Success,
  • Deimos Aerospace,
  • DevOps Institute,
  • EU's European Commission,
  • Ford Motor Company,
  • GoDaddy,
  • Harvard Medical School,
  • Hasso Plattner Institute Germany,
  • IEEE,
  • Innovation Project Management,
  • Johns Hopkins University,
  • Journal of Neurosurgery,
  • Lam Research (Semiconductors),
  • Leadership Worthy,
  • Life Sciences Trainers and Educators Network,
  • London South Bank University,
  • Microsoft,
  • NASSCOM,
  • National Academy of Sciences,
  • New Zealand Government,
  • Oracle,
  • Pinterest Inc.,
  • Project Management Institute,
  • SANS Institute,
  • SBG Neumark Germany,
  • Singapore Institute of Technology,
  • Torrens University Australia,
  • TBS Switzerland,
  • Tufts University,
  • UC San Diego,
  • UK Sports Institute,
  • University of Galway Ireland,
  • US Department of Energy,
  • US National Park Service,
  • US Tennis Association,
  • Veleuฤilište u Rijeci Croatia,
  • Verizon,
  • Virginia Tech,
  • Warsaw University of Technology,
  • Wrike,
  • Yale University,
  • and many others.

Graffius has been actively involved with the Project Management Institute (PMI) in the development of professional standards. He was a member of the team which produced the
Practice Standard for Work Breakdown Structures—Second Edition. Graffius was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition, The Standard for Program Management—Fourth Edition, and The Practice Standard for Project Estimating—Second Edition. He was also a subject matter expert reviewer of content for the PMI’s Congress. Beyond the PMI, Graffius also served as a member of the review team for two of the Scrum Alliance’s Global Scrum Gatherings.

Graffius has a bachelor’s degree in psychology with a focus in Human Factors. He holds nine professional certifications:

  • Certified SAFe 6 Agilist (SA),
  • Certified Scrum Professional - ScrumMaster (CSP-SM),
  • Certified Scrum Professional - Product Owner (CSP-PO),
  • Certified ScrumMaster (CSM),
  • Certified Scrum Product Owner (CSPO),
  • Project Management Professional (PMP),
  • Lean Six Sigma Green Belt (LSSGB), and
  • IT Service Management Foundation (ITIL).

He is an active member of the Scrum Alliance, the Project Management Institute (PMI), and the Institute of Electrical and Electronics Engineers (IEEE).

He divides his time between Los Angeles and Paris, France.

Photo | X | LinkedIn | Email

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Permission Request Information

This work is copyright
© Scott M. Graffius. All rights reserved.

To request permission to use Graffius' 'Phases of Team Development' visual shown at the top of this article,
email Scott M. Graffius. If your request is approved, Graffius will give you an authorization/license and, if applicable, high-resolution files (JPG and PNG) of the visual.

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How to Cite This Article


Graffius, Scott M. (2025, January 7).
Scott M. Graffius’ Phases of Team Development: 2025 Update. Available at: https://scottgraffius.com/blog/files/phases-of-team-development-update-for-2025.html. DOI: 10.13140/RG.2.2.33705.30564.

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Digital Object Identifier (DOI)


DOI: 10.13140/RG.2.2.33705.30564


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Short Link for Article

The short link for this article is https://bit.ly/teams-2025

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Copyright

Copyright © Scott M. Graffius. All rights reserved.

Content on this site—including text, images, videos, and data—may not be used for training or input into any artificial intelligence, machine learning, or automatized learning systems, or published, broadcast, rewritten, or redistributed without the express written permission of Scott M. Graffius.






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Verizon Features Scott M. Graffius

BY SCOTT M. GRAFFIUS | ScottGraffius.com

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Scott M. Graffius' Intellectual Property on Teamwork

Informed by the research of Bruce W. Tuckman and Mary Ann C. Jensen, over 100 subsequent studies, and Scott M. Graffius' first-hand professional experience with, and analysis of, team leadership and performance, Graffius created his ‘Phases of Team Development’ as a unique perspective and visual conveying the five phases of team development — Forming, Storming, Norming, Performing, and Adjourning — inclusive of a graph showing how performance varies by phase, as well as the characteristics and strategies for each phase.

Graffius' intellectual property (IP) is registered with the United States Copyright Office.

Graffius initially developed his ‘Phases of Team Development’ unique material in 2008, and he periodically refreshes it.

For reference, the visual for the current (2024) edition is below and the details are
here.

scott-m-graffius---phases-of-team-development---2024-update---v24010507---jpg-lwres

Organizations around the world engage Graffius to deliver compelling talks and workshops. To date, he's presented sessions at 91 conferences and other events across 25 countries:

  • Armenia,
  • Australia,
  • Brazil,
  • Canada,
  • Czech Republic,
  • Finland,
  • France,
  • Germany,
  • Greece,
  • Hong Kong,
  • Hungary,
  • India, Ireland,
  • Lithuania,
  • Luxembourg,
  • Nepal,
  • Netherlands,
  • New Zealand,
  • Norway,
  • Romania,
  • Sweden,
  • Switzerland,
  • United Arab Emirates,
  • United Kingdom,
  • and the United States.

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Graffius ‘Phases of Team Development’ IP is central and key to many of those sessions. His rate card and a listing of his engagements are at
https://scottgraffius.com/resources/Exceptional-PPM-and-PMO-Solutions-Rate-Card-for-2024-2025-v24071607.pdf and https://scottgraffius.com/publicspeaker.html, respectively.

With an authorization/license from Graffius, his ‘Phases of Team Development’ intellectual property is featured and used by businesses, professional associations, government agencies, and universities around the globe. Examples include:

  • Adobe,
  • American Management Association,
  • Amsterdam Public Health Research Institute,
  • Bayer
  • Boston University,
  • Broadcom,
  • Cisco,
  • Deimos Aerospace,
  • DevOps Institute,
  • Erste Group Bank AG (Austria),
  • FINAT,
  • Ford Motor Company,
  • FSU College of Medicine,
  • Hasso Plattner Institute,
  • IEEE,
  • James Madison University,
  • Johns Hopkins University,
  • LeadingEng,
  • London South Bank University,
  • Manufacturers Alliance,
  • Microsoft,
  • New Zealand Government,
  • Oracle,
  • Mary Raum (Professor of National Security Affairs, United States Naval War College),
  • Royal Australasian College of Physicians,
  • TBS Switzerland,
  • Torrens University Australia,
  • Tufts University,
  • U.S. National Park Service,
  • U.S. Tennis Association,
  • UC San Diego,
  • UK Sports Institute,
  • University of Galway Ireland,
  • Victorian Institute of Technology (Australia),
  • Virginia Tech,
  • Warsaw University,
  • Western Sydney University,
  • World Resources Institute,
  • Yale University,
  • ZHAW Zurich University of Applied Sciences,
  • and many others.

Verizon was added to this list!

As shown below, Graffius' work was spotlighted in two articles.

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Both the
14 May 2024 and 21 May 2024 articles by Verizon Associate Director Cheryl Abellanoza, PhD, highlight and link to Graffius' 'Phases of Team Development' intellectual property on teamwork. They link to the 2021 edition of Graffius' work, here and here. The current (2024) edition is here.

Read on to learn:

  • About Verizon,
  • About Scott M. Graffius,
  • How to Cite This Article,
  • and more.

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About Verizon

Verizon (NYSE: VZ) is a leading provider of technology, communications, information, and entertainment products and services. Founded in 1983 and headquartered in New York City, Verizon is a global leader in delivering innovative solutions across mobility, broadband, and digital platforms. The company operates one of the most reliable wireless networks in the United States, serving millions of consumers, businesses, and government customers. In addition to its telecommunications services, Verizon is at the forefront of advancing 5G technology, aiming to transform industries such as healthcare, manufacturing, and public safety. Recognized for its forward-thinking strategies, Verizon continues to shape the future of connectivity and digital transformation.

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About Scott M. Graffius


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Scott M. Graffius is an agile project management expert practitioner, consultant, award-winning author, and international public speaker.

Graffius has generated more than USD $1.9 billion in business value for organizations served, including Fortune 500 companies. Businesses and industries range from technology (including R&D and AI) to entertainment, financial services, and healthcare, government, social media, and more.

Graffius leads the professional services firm Exceptional PPM and PMO Solutions, along with its subsidiary Exceptional Agility. These consultancies offer strategic and tactical advisory, training, embedded talent, and consulting services to public, private, and government sectors. They help organizations enhance their capabilities and results in agile, project management, program management, portfolio management, and PMO leadership, supporting innovation and driving competitive advantage. The consultancies confidently back services with a Delighted Client Guarantee™. Graffius is a former vice president of project management with a publicly traded provider of diverse consumer products and services over the Internet. Before that, he ran and supervised the delivery of projects and programs in public and private organizations with businesses ranging from e-commerce to advanced technology products and services, retail, manufacturing, entertainment, and more. He has experience with consumer, business, reseller, government, and international markets.

He is the author of two award-winning books.


Organizations around the world invite Graffius to speak on tech (including AI), agile, project management, program management, portfolio management, and PMO leadership. He has developed and delivered unique and compelling talks and workshops. To date, Graffius has delivered 91 sessions across 25 countries. Select examples of events include Agile Trends Gov, BSides (Newcastle Upon Tyne), Conf42 Quantum Computing, DevDays Europe, DevOps Institute, DevOpsDays (Geneva), Frug’Agile, IEEE, Microsoft, Scottish Summit, Scrum Alliance RSG (Nepal), Techstars, and W Love Games International Video Game Development Conference (Helsinki), and more. With an average rating of 4.81 (on a scale of 1-5), his sessions are highly valued.

Prominent businesses, professional associations, government agencies, and universities have featured Graffius and his work including content from his books, talks, workshops, and more. Select examples include:

  • Adobe,
  • American Management Association,
  • Amsterdam Public Health Research Institute,
  • Bayer,
  • Boston University,
  • Broadcom,
  • Cisco,
  • Constructor University Germany,
  • Deimos Aerospace,
  • DevOps Institute,
  • EU's European Commission,
  • Ford Motor Company,
  • Hasso Plattner Institute Germany,
  • IEEE,
  • Johns Hopkins University,
  • London South Bank University,
  • Microsoft,
  • National Academy of Sciences,
  • New Zealand Government,
  • Oracle,
  • Pinterest Inc.,
  • Project Management Institute,
  • TBS Switzerland,
  • Torrens University Australia,
  • Tufts University,
  • UC San Diego,
  • UK Sports Institute,
  • University of Galway Ireland,
  • U.S. Department of Energy,
  • U.S. National Park Service,
  • U.S. Tennis Association,
  • Virginia Tech,
  • Warsaw University of Technology,
  • Yale University,
  • and many others.

Graffius has been actively involved with the Project Management Institute (PMI) in the development of professional standards. He was a member of the team which produced the
Practice Standard for Work Breakdown Structures—Second Edition. Graffius was a contributor and reviewer of A Guide to the Project Management Body of Knowledge—Sixth Edition, The Standard for Program Management—Fourth Edition, and The Practice Standard for Project Estimating—Second Edition. He was also a subject matter expert reviewer of content for the PMI’s Congress. Beyond the PMI, Graffius also served as a member of the review team for two of the Scrum Alliance’s Global Scrum Gatherings.

Graffius has a bachelor’s degree in psychology with a focus in Human Factors. He holds nine professional certifications:

  • Certified SAFe 6 Agilist (SA),
  • Certified Scrum Professional - ScrumMaster (CSP-SM),
  • Certified Scrum Professional - Product Owner (CSP-PO),
  • Certified ScrumMaster (CSM),
  • Certified Scrum Product Owner (CSPO),
  • Project Management Professional (PMP),
  • Lean Six Sigma Green Belt (LSSGB), and
  • IT Service Management Foundation (ITIL).

He is an active member of the Scrum Alliance, the Project Management Institute (PMI), and the Institute of Electrical and Electronics Engineers (IEEE).

He divides his time between Los Angeles and Paris, France.

IEEE Xplore Publication Featured Scott M Graffius Phases of Team Development Work - rev Sept 19 2024 - HiRes

Scott M. Graffius' 'Phases of Team Development' Featured by ATACC at TBS24 Conference - LwRes2

UC San Diego Features Scott M Graffius Intellectual Property on Teamwork - Geisel - Creative 24101007 - LwRes

Johns Hopkins University Features Work of Scott M Graffius - v24080107 - Tw - LwRes

Semiconductor manufacturing firm Lam Research features Scott M Graffiusโ€™ โ€˜Phases of Team Developmentโ€™ Intellectual Property - Tw Sz Format - LwRes

Bayer Licensed IP of Agile Expert Scott M Graffius - AgileScrumGuide_com - LwRes

Research by Scott M Graffius Used in Materials for CEWEP 10 Congress Berlin - LwRes G

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Scott M Graffius - Impact_com Platform for Influencers and Affiliates - v April 7 2024 - rev April 10 2024 - LwRes

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About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions

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Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.

There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.

With clear and easy to follow step-by-step instructions,
Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:

  • Implement and use the most popular agile frameworkโ€•Scrum;
  • Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
  • Support innovation and drive competitive advantage.

Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”

Winner of 17 first place awards.

Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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About
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change

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Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.

Based on actual events,
Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.

The award-winning book by
Scott M. Graffius is available in paperback and ebook/Kindle in the United States and around the world. Some links by country follow.



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How to Cite This Article


Graffius, Scott M. (2024, June 3). Verizon Features Scott M. Graffius. Available at:
https://scottgraffius.com/blog/files/verizon-features-scott-m-graffius.html. DOI: 10.13140/RG.2.2.11276.42887.

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Post-Publication Notes

If there are any supplements or updates to this article after the date of publication, they will appear here.

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Content Acknowledgements

This article includes limited excerpts from Verizon Associate Director Cheryl Abellanoza, PhD, attributed to Cheryl Abellanoza, PhD, and used under fair use for news reporting and analysis.

Verizon name and mark are the property of Verizon.

Scott M. Graffius’ ‘Phases of Team Development’ is copyright © Scott M. Graffius.

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Short Link for Article

The short link for this article is
https://bit.ly/team-vz

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Copyright

Copyright © Scott M. Graffius. All rights reserved.

Content on this site—including text, images, videos, and data—may not be used for training or input into any artificial intelligence, machine learning, or automatized learning systems, or published, broadcast, rewritten, or redistributed without the express written permission of Scott M. Graffius.



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